Recently purchased Adobe CC, all apps are opening in Trial mode asking for a serial. What did I miss? I dont seem to have a serial code.
I recently purchased Adobe CC. Since then, all applications open in Trial mode asking me to basically enter a serial or 'join' when I join, it says I'm already a member. How can I fix this?
Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium
Similar Messages
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I just subscribed to cc for 1 yr and my apps are still in trial mode, anyone can help?
i just subscribed to cc for 1 yr and my apps are still in trial mode, anyone can help?
Hi Eric,
As J Potter mentioned you will have to Sign Out and then Sign In to the Apps.
The steps you need to follow are:
1. Launch the application which says you are in trial mode.
2. On the Creative Cloud application trial screen, click on "License this Software".
3. Sign in with your Adobe ID associated with your Creative Cloud membership.
The same has been discussed in the below link:
http://forums.adobe.com/message/4396734
Please reply to this thread if the issue persists.
Regards
Gurleen -
All of my Creative Cloud Apps Are opening as trial versions
All of my creative cloud apps are opening as trial versions. What do I do?
Hi Waynem25,
Welcome to Adobe Forums.
When you launch and Adobe Application it will give you an option
"License this software". Please click on it and enter your Adobe Id and
Password to activate your products.
Thanks -
Student account for Adobe CC - downloaded and worked but only for TRIAL - now asks for license - how do I access the programs? I was given a redemption code (apparently redeemed already). How do I get the licensing code?
Ask whom/wherever you got the redemption code from for one that has not already been used.
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Firefox browser for android version 25.
Hi,
Please change the user agent.
To change the User Agent string, just enter about:config as an address in the address bar of FireFox, the location where you normally enter a URL (link). I recommend to preserve the original value, which you can get when you enter just about: in the address bar.
Now press the right mouse button to get the context menu and select "String" from the menu entry "New". Enter the preference name "general.useragent.override", without the quotes. Next, enter the new User Agent value "Mozilla/5.0 (Linux; U; Android 2.2; en-us; Nexus One Build/FRF91) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1" ( also without quotes) .
Hope this helps!
Curtis -
Downloaded full apps are launching in Trial mode only.
Hi
I'm running OSX 10.8.3. Here's whats happened:
1. I downloaded trial versions through my own personal adobe ID launched and used them, all good so decided to buy.
2. I uninstalled the trial versions.
3. I relogged in using my business adobe ID and downloaded the full versions.
4. When I launch the full versions it says they are trial verdsions only.
I've unstalled and downloaded a couple of times but the problem persists. Any advice welcome, as I'm not sure what to do next.
Thanks in advance.Refer to this:
Sign in or activation errors
Mylenium -
iPod says two updates but says all apps are up to date
Hey Eric,
Thanks for taking the time. Unfortunately no that does not solve it. Same as swipe it will get me there and it will show separate programs spaced out. The issue I am having is that all my open word files are bunched up in a pile on top of each other. I can see the edges of each one but I want them to be separated from each other enough that I can visually identify what file is what.
Again, thanks for trying, it is appreciated. -
Why are my cc apps still launching in trial mode (mac 10.7.5)?
My apps are launching in trial mode. I've been a CC paying member for approximately 2 years. I've read the multiple (and I daresay convoluted) threads on this issue and it seems to be a widespread problem.
I'm not a techy person. I followed the basic steps I read in the assorted threads, none of which have resolved the problem for me. Can someone provide an answer?
I am uncomfortable with knowing that in a certain number of days my "trial" will expire and I won't be able to work. As a freelancer this is actually a non-negotiable requirement of my paid membership (and not that designers have other tool options - the creative suite is pretty much it!). Not to be snarky, but...seriously. Is this what we are paying all this money for?Thanks, John, for the link. I ended up chatting with support and I'm embarrassed at the simplicity of the issue but I'm going to share my solution, because...if it happened to me, there is bound to be someone else in the same boat!
First of all, I had tried all of the various suggestions on the different forums: logging out/in, reboot, reinstall, add security certificate, etc. and nothing was working so I was getting really frustrated. Well, turns out I have two Creative Cloud accounts - one paid, and one free. I have no idea when or why that happened, but indeed, my main email was connected to the free account and trying to sync my CC software updates and so the trials were expiring. The paid account was connected to an email that I thought I had essentially phased out a long time ago.
I guess it's like calling the computer guy and then finding out the machine was unplugged. Oops!
I hope this might help some frustrated user. -
I recently purchased and downloaded an app that will not open. Who do I contact or what do I do to fix this problem?
On what device are you trying to open it? ipod touch? iphone? ipad?
Did you try to restart the device? Reset it? Restore it? -
My iPhone 3GS keeps showing I have app updates but when I go to
App Store It tells me all apps are up to date. Also when I select
purchased apps It just gives me a blank page.Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa -
I am using Adobe 8 Professional and working on Windows XP. I have been facing an issue lately with opening files in a dual-monitor environment. All my Adobe Reader (PDF) files are opening only in the secondary monitor by default. There are times when I work only in one monitor and when I open a PDF file and want to have a look at it, I have to connect another monitor to view that file, since this file is open in the secondary monitor. It is very disappointing with such instances happening with Adobe (a leading organization). Can you please help so that the Adobe Reader files open in the primary monitor by default?
On a Windows system disable the preview of Windows Explorer.
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Unable to cancel - open purchase order where all items are removed
Hi all,
When We try to cancel/close open purchase order where all items are removed from item master ?
It showing error message,
"No matching records found 'Items' (OITM) "
Purcahse order was created on may-2007.
As purchase order showing in open item list.
Any solution for this problem ?
JeyakanthanSAP does allow items to be removed from the item master with open documents, but only if the documents have not created journals.
It does create headaches though, and this situation is one of them.
If there are not many items, I suggest you recreate the items, close the PO and just cancel the items rather than remove them.
The other workaround is to change the items on the PO to something different that is in the item master, then close it. -
Suddenly all my apps is not opening .i didn't do any thing only my default apps are opening
suddenly all my apps is not opening .i didn't do any thing only my default apps are opening may i want to reinstall the apps??
Try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
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Why does app icon show"3" when all apps are up to date?
Hey mgerson5,
First, try force closing the App Store application, which you can find out how to do here:
iOS: Force an app to close
http://support.apple.com/kb/HT5137
And if that doesn't work, I would reset the device:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Have a good one,
Delgadoh -
After Upgrade to Yosemite, all apps are slow.
I upgraded to Yosemite and all applications are slow. ( as e.g.. starting to type in this box give me beachball for 2 seconds initially) A big difference in speed from Mavericks to Yosemite. Opening system preferences takes 3 seconds to load, and clicking on Users & Groups takes 25 seconds to open.
I do not have fire vault enabled. I did a safe boot and some apps did appear to open faster. Also did a repair disk and rebooted. No change. When Safari is open it takes 5 seconds to open a new window. I ran EtreCheck and the report is as follows;
Thanks for any help;( After pasting the EtreCheck text file, I clicked on this box to add the Thanks... , it took 2-3 seconds for the beach ball to stop spinning.)
Problem description:
After upgrading to Yosemite, all apps are slow,
EtreCheck version: 2.0.6 (91)
Report generated October 20, 2014 at 11:46:01 AM MDT
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:23:55
Disk Information: ℹ️
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (130.48 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Apple Inc. Built-in iSight
Burr-Brown from TI USB Audio CODEC
Canon MP480 series
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
MyBookMovies (disk2s2) /Volumes/MyBookMovies : 2 TB (549.58 GB free)
LaCie LaCie Hard Drive USB 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 795.40 GB (322.99 GB free)
Time Machine Airdisk (disk1s3) /Volumes/Time Machine Airdisk : 100.77 GB (55.52 GB free)
EXCHANGE (disk1s4) /Volumes/EXCHANGE : 100.09 GB (45.35 GB free)
ALCOR Generic USB Hub
Prolific Technology Inc. USB-Serial Controller
Prolific Technology Inc. USB-Serial Controller
Hewlett-Packard hp LaserJet 1012
Apple Computer, Inc. IR Receiver
Prolific Technology Inc. USB-Serial Controller D
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.12) Support
/Library/Extensions
[not loaded] foo.tun (1.0) Support
/System/Library/Extensions
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
[loaded] com.prolific.driver.PL2303 (1.5.1 - SDK 10.6) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist Support
Launch Agents: ℹ️
[running] com.abbott.mal.launchclient.plist Support
[loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
[loaded] org.gpgtools.Libmacgpg.xpc.plist Support
[loaded] org.gpgtools.macgpg2.fix.plist Support
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
[loaded] org.gpgtools.macgpg2.updater.plist Support
Launch Daemons: ℹ️
[running] com.abbott.mal.malserver.plist Support
[loaded] com.adobe.fpsaud.plist Support
[running] com.freemacsoft.appcleanerd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[invalid?] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.vladalexa.MagicPrefs.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Messages Application (/Applications/Messages.app)
MagicPrefs UNKNOWN (missing value)
Calendar ApplicationHidden (/Applications/Calendar.app)
Mail ApplicationHidden (/Applications/Mail.app)
Contacts ApplicationHidden (/Applications/Contacts.app)
PowerboxInjector Application (/Applications/PowerboxInjector.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.2.0 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
EPPEX Plugin: Version: 4.1.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
1Password
AdBlock
ClickToFlash (Disabled)
Print Plus (Disabled)
ClickToPlugin (Disabled)
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
GPGPreferences Support
Growl Support
MacFUSE (Tuxera) Support
MagicPrefs Support
Paragon NTFS for Mac ® OS X Support
Perian Support
QuickTime Player X Preferences Support
WDQuickView Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
Time Machine Backups [Local]
Total size: 795.40 GB
Total number of backups: 29
Oldest backup: 2014-10-08 20:15:48 +0000
Last backup: 2014-10-20 17:32:33 +0000
Size of backup disk: Excellent
Backup size 795.40 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
10% WindowServer
5% syncdefaultsd
4% Safari
1% AppleSpell
0% com.apple.iCloudHelper
Top Processes by Memory: ℹ️
266 MB mds_stores
258 MB Safari
180 MB Finder
137 MB WindowServer
136 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
3.93 GB Free RAM
2.97 GB Active RAM
443 MB Inactive RAM
978 MB Wired RAM
1.82 GB Page-ins
0 B Page-outsYou could do that, but when setting up your new iMac it is a much better idea to transfer only your existing User Accounts. In other words when Setup Assistant appears, de-select "Applications", "Computer and Network Settings" and "Other files and folders". That way you will eliminate the possibility of reinstalling potentially incompatible software from your existing Mac or its TM backup. It's best to create new printer queues and preferences anyway.
Your venerable HP 1012 will probably work without any difficulty but if you need its driver download it here. If it gives you trouble try OS X's generic PostScript driver.
After configuring your user account, install original versions of your essential software from their original sources. In other words if you installed them via download from the developer's website, download them again. You might need license keys so gather them. Obviously the Mac App Store makes things easy since anything you obtain from there is already linked to your Apple ID and is easily reinstalled by going to your Purchases page.
Don't reinstall things like AppCleaner, CleanMyMac, Western Digital "Smartware" or any of that junk. You don't need it. MacFUSE is outdated. Research Prolific Technology for potential updates for their serial controller. The one you have may work, or not, but you should re-download its driver.
Consider abandoning Microsoft altogether and migrating to better solutions such as Pages, Numbers, and Keynote. They are all free with a purchase of a new Mac and are far more integrated with OS X than anything Microsoft will ever be able to accomplish.
The Burr-Brown USB device is unknown to me, so research TI's website for support if you need it.
If your essential software was distributed on optical media, you can use OS X's "DVD or CD sharing" feature to remotely mount the older iMac's optical drive so that you can install its software. It will work as though that drive were physically installed on your new Mac. Having said that, anything that was distributed on optical media is highly likely to have been outdated a long time ago.
If your essential software is old, orphaned, no longer supported, or is no longer available, meaning you have the only viable copy, the only option is to transfer it from the TM backup or older Mac. In that case be very cognizant of the likelihood for incompatibility, and have a plan for uninstalling it should it cause adverse effects. Creating a new TM backup is the way to do that. A new external HD dedicated to the new Mac is a cheap investment. When you are certain you no longer require the older Mac's TM backup, you can erase it and use it as an additional, redundant TM backup or "clone" repository – whichever you decide is best for your backup needs.
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