Recently switched from windows to Mac-can't get ipod nano to sync

After reading help pages, I believe I need to reset my ipod. HOwever, all the directions are asking me to select ipod from device list and mine won't even show up on the device page of itunes. At this point I just want to erase everything on it and start over. Any help would be appreciated!

I have read that page before. My problem is that as I try to restore and follow the directions, it says to plug in ipod and wait for it to appear in the itunes page. Well it does not show up, so I cannot find the restore button in the settings. I really think its a software problem as the ipod just says do not disconnect whenever it is plugged into my computer-whether it's charged or not. Thanks for trying to help.

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