Recently took my iPad to Apple store and they re downloaded IOS7.4 , and caused all my pictures to be erased from my iPad , they then restored it, but pics gone forever, 2 years worth, I pays xtra $ for the iCloud storage, why can't they retrieve my pics,

Recently took my iPad to Apple store, had a bug from IOS7.4, so they re did it, lost all my pics in iCloud, I even paid extra $ for more storage,,they then tried to restore it, but still no pics. All they could say is I'm sorry but this is what happens . I don't understand and I am sickened over it, pics of my granddaughter being born, actually 2 years worth of pics ,
Does anyone have an answer for me, this is awful for me

If they were, restoring this backup to your iPad would recover the pictures.

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