Recently upgraded from Windows 7 to 10. Now EOS Utility app does not work.

Recently upgraded from Windows 7 to 10. Tried downloading photos from my 5D Mark II, but EOS Utility app does not work to Select Images to Download, unlike before. But when I disconnected my External Hard Drive, EOS Utility app main window works normally. I need the external hard drive connected all the time. How can I fix this problem, please? Thanks.

This sounds like a hardware problem with your computer. A USB port puts out a certain amount of power and can be used to power external devices... such as hard drives. But the camera does not use any USB power -- it runs on the power from the internal battery. It only uses the data pins to communicate. But you are describing a situation in which having one device connected a to a USB port prevents a different USB port from working. That can happen if the device in one port is drawing too much power (it can prevent other ports from working correctly.) Did you have this problem when using Windows 7?

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After upgrading to windows 10 Auto-rotate and touchpad gestures does not work

I have installed the latest HP Support Assistant for windows 10 and I have installed the updates Intel Virtual Button DriverHP System Event Utility Updates failed to install without giving reason: Intel Serial I/O driver Intel Management Engine Interface (MEI) Driver In display settings I have checked the box of "Allow the screen to auto-rotate" But all these have not worked. Please find a solution for me.

Yes. I found the answer here:http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/HP-Envy-x2-13-j020CA-Windows-10-Auto-Rotate-Autorotate-now/m-p/5212887#M115445I've tried replacing the driver on Sdo Sensor V2 device with the Simple Device Orientation Sensor and rotation works just like it did on 8.1.For the record - Sdo Sensor v2 reports the device orientation continiously, and Simple Device Orientation Sensor reports it only when the orientation changes. Must be a Windows bug then.

MS Windows Media player Firefox plugin 1.0.0.8 is installed still after upgrade from FF 3.5. to FF4, but it does not work anymore on Windows 7. The player buttons doesn´t show up. However, it works on WinXP after the same upgrade.

Windows 7 professional with Windows Media Player 11 and WMP plugin for Firefox 4 doesn´t work, but on WinXP it does work normally with the same plugin version after upgrade to FF4.

Try http://forums.adobe.com/thread/892474

Maverick update now my login screen does not work please help.

Hello hope you can help. I have a 24 inch Mid 2007 Intel iMac. It has been great until now. I recently did the Maverick update and now my login screen does not work. When I wake the computer up the screen appars with my picture icon. When I click on it nothing happens. If I click on it a second or third time the beach ball appears and nothing happens. I have to shut the unit down with the power button and when the unit powers back up everything works normally. Are there any suggestions out there? I have updated the software without resolution. Is this computer too old? Do I have to buy a new one?
Thank you

Your iMac can support Mavericks according to the requirements > OS X Mavericks: System Requirements
Try a Safe Mode boot. That deletes some system caches that may help.
Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu.
See if there's an improvement for the login screen.

I recently upgraded from leopard to lion, now I can't open iPhoto get the message 'you can't open the application iPhoto because PowerPC applications are no longer supported'. I had no idea that this would happen - what can I do?

I recently upgraded from leopard to lion, now I can't open iPhoto get the message 'you can't open the application iPhoto because PowerPC applications are no longer supported'. I had no idea that this would happen - what can I do?

What version of iPhoto do you have?
Regards
TD

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

The sound seems very faint but can here static on playback.

Recently installed Windows 7 on Pavilion dv6748us - internal microphone does not work

Hi,
sojo972 wrote:
I have been searching the web extensively, without success, to find how to resolve this issue.
I recently installed Windows 7, 32 bit, on my wife's HP Pavilion dv6748us laptop. Now her internal microphone does not work.
Have gotten some "roadside" advice to use a Windows Vista driver; Have no idea what the driver is or how to get it.
Have found some information about uninstalling realtek audio driver and reinstalling an older version; Have no idea on this one either.
Would really appreciate a definitive answer with a positive result.
Thanks for all help.
The drivers for the laptop are located here. select Vista and Driver-audio. The Vista driver should work. You can uninstall the driver from within the Device manager. Start --> type devmgmt.msc and the device manager will open. Locate the HD audio device and right-click it and update the driver.
After that is done go to Control Panel and Sound and the recording tab up top. Check to see if the microphone is grayed out. (not grayed out means driver is properly installed). The microphone should also have a green checkmark next to it. It is now a matter of selecting the microphone then selecting Properties to enable the microphone and then test and adjust the input level. Look at the tabs (listen,levels and advanced).
Had you considered trying Windows update or the Realtec website as a drivers source?
regards,
erico
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Hi:
Looking at your system information you could have one of two possible audio cards:
Conexant HD audio or the RealTek HD Audio
The fact that you couldn't install the RealTek HD audio driver indicates to me that you don't have a RealTek audio card. Check your device manager and look at your sound card and check to make sure which audio card you have.
Here is the Vista 32 bit driver for the Conexant audio card:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
Here is the Vista 32 bit driver for the Realtek audio card:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
If you in fact have the Realtek audio card, I would download and install the latest, greatest HD driver directly from the RealTek site:
Accept the agreement, download and install the first one on the list. Maybe it has been updated to fix the issue you are experiencing.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...
Paul

I upgraded from leopard to lion and my epson printer will not work. I get a communication error

I upgraded from leopard to lion and my Epson printer will not work. I get a error message comunication error. What can Ido to fix this I bought a new USB cord and it did no good.

I suddenly had the same thing happen. I've had my new iMac for 3 months and at first my Epson Artisan 50 worked okay then yesterday I started getting the same error message other people on this support site have gotten. I tried ALL the advice given (deleating the Epson files from the library folder, etc. reinstalling older software) and nothing worked. With the newest iMac (and operating system) you cannot pick and choose which version of Epson software you want. You must use the 10.8 version or it simply will not open when you've downloaded it. Finally I found the comment above by den.thed and tried the OS X Mountain Lion: Reset the printing system suggested. As much as I hated to lose all my printing presets that took a lot of expiermentation to set up, I was desperate. I tried it and it worked. Now I just have to consult my old computer and try to recreate all my printing set ups. So to others with Epson / Apple 10.8 issues this may help when everything else fails. Thanks den.thed for your advice.

I downloaded the S5 upgrade a week ago. Now, may notification LED will not work when phone is in 'mute' mode. It always did before. How do I fix this?

I downloaded the S5 upgrade a week ago. Now, may notification LED will not work when phone is in 'mute' mode. It always did before. How do I fix this?

same thing happened to my S5. We're beyond frustrated.

Most of the default Mac Apps does not work after Mavericks Upgrade

Hi, I did everything, but nothing has brought me out of this misery .
I Updated Maverick just 2 days after its release. Had no problems, other then slow Finder. I restarted my iMac last week, and got caught with these issues, known to me, not sure what all bugs are there.
All these apps does not work: App Store, TextEdit, Preview, Terminal, iBooks, Maps, Calendar, Contacts, Mail, etc
I do not know how to do a clean install, as I had upgraded from Snow Leopord to Mountain Lion and to Maverick using App Store, which does not open at all.
Hoping to get some response soon from Apple support team to help me.

Hi Arthur,
Thanks for the headsup about Apple Support thing... My iMac is not under warranty.
And below is the report generated from EtreCheck. Hope it can help me find the solution.
Hardware Information:
          iMac (20-inch, Early 2008)
          iMac - model: iMac8,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 2400 - VRAM: 128 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
          FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
          HDDFanControlDaemon - Path: /Library/StartupItems/HDDFanControlDaemon
          HP IO - Path: /Library/StartupItems/HP IO
          HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
          MissingSyncListener - Path: /Library/StartupItems/MissingSyncListener
          MySQLCOM - Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter - Path: /Library/StartupItems/ParallelsDesktopTransporter
          VirtualBox - Path: /Library/StartupItems/VirtualBox
System Software:
          OS X 10.9 (13A603) - Uptime: 2 days 2:6:45
Disk Information:
          WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    My iMac (disk0s2) /: 249.2 GB (22.18 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Western Digital My Book 1110 999.5 GB
                    WORK (disk1s1) /Volumes/WORK: 375.81 GB (95.66 GB free)
                    PLEASURE (disk1s2) /Volumes/PLEASURE: 623.69 GB (35.57 GB free)
          Apple Inc. Built-in iSight
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.logmein.driver.LogMeInSoundDriver          (1.0.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.SwitchBoard.plist
          [failed] com.google.GoogleML.plist
          [loaded] com.google.keystone.daemon.plist
          [not loaded] com.logmein.logmeinserver.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.wdc.WDDMservice.plist
          [loaded] com.wdc.WDSmartWareServer.plist
          [loaded] rapiback.plist
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.logmein.logmeingui.plist
          [not loaded] com.logmein.logmeinguiagent.plist
          [not loaded] com.logmein.logmeinguiagentatlogin.plist
          [loaded] syncmateStarter.plist
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.ARM.[...].plist
          [loaded] com.facebook.videochat.[redacted].plist
          [loaded] com.macpaw.CleanMyMac.helperTool.plist
          [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
User Login Items:
          AirPort Base Station Agent
          EarthDesk Engine
          LMILaunchAgentFixer
          AdobeResourceSynchronizer
          RealPlayer Downloader Agent
          Windows Phone 7 Connector Agent
          iAntiVirus
          TextEdit
          StatusMenu
          HP Scheduler
          WDQuickView
3rd Party Preference Panes:
          Application Enhancer
          DivX
          EarthDesk
          Fan Control
          Flash Player
          Flip4Mac WMV
          Growl
          MacFUSE
          WDQuickView
Internet Plug-ins:
          AdobeExManDetect.plugin
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Default Browser.plugin
          DirectorShockwave.plugin
          DivXBrowserPlugin.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Picasa.plugin
          Unity Web Player.plugin
          WebEx.plugin
          WebEx64.plugin
Bad Fonts:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              29%          mds
               2%          WindowServer
               1%          mds_stores
               1%          LogMeInGUI
               1%          RealPlayer Downloader Agent
               1%          EtreCheck
               1%          FanControlDaemon
               0%          uTorrent
               0%          notifyd
               0%          networkd
Top Processes by Memory:
          1.00 GB            mds
          106 MB             mds_stores
          78 MB              Google Chrome
          49 MB              Finder
          45 MB              WindowServer
          40 MB              Google Chrome Helper
          37 MB              VLC
          29 MB              uTorrent
          20 MB              EtreCheck
          16 MB              DashboardClient
Virtual Memory Statistics:
          43 MB              Free RAM
          989 MB             Active RAM
          934 MB             Inactive RAM
          447 MB             Wired RAM
          4.25 GB            Page-ins
          454 MB             Page-outs

I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help!

I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help! Any suggestions for fixing this?

Did you ever get a solution to your problem? Because I am having the same problem. I was actually in the middle of using Word when the keyboard stopped working. But it works in other apps, including in Excel.
Thing is that my laptop just got back from Apple for repairs and they replaced everything but the display - including the hard drive.
So not only do I have plenty of hard drive space, but it should be virus and error free otherwise.
I have only installed a few programs and redownloaded some of my files from places like Dropbox, but otherwise is essentially a new system.
Oh - and it came with Yosemite, so I did not upgrade to Yosemite and still Word doesn't work.
I've always had trouble getting Word to play nice with my Mac but that was also with the old, full hard drive.
This is a fresh install. And since I lost all my files, I only had like 1 old file I have downloaded from email and accessed and was in the process of
creating a new file when it crashed. I got no error, the keyboard just stopped working (to type). I also cannot even get Word > Preferences to even open,
so it is completely unresponsive.
I did a Google search and under the Microsoft communities two suggestions to that person were that there may be multiple copies installed -
I have only the one - and that one is in the wrong place - again, I only have the one and it installed to the Hard drive (visible in Launchpad / Apps).
Another suggestion was that there was some problem with the updates. I ran updates and they installed fine. That helper suggested that the user
may have had different updates that worked for the other Office apps (Excel, PPT etc.) but not Word and that was at least part, if not all of his problem,
but all my Office apps show the same update version 12.3.6, so that cannot be the issue with me.
I've not yet tried uninstalling and reinstalling, but as I got no errors on the original install or updates, I'm not sure if that would fix it.
I've found that Mac just doesn't play nice with some programs at all.
And even though I have a factory installed version of Yosemite on a new, fresh hard drive, even when I booted up, my iPhoto app (which is empty) crashed. I am not sure if my iPhone or iPad was charging at the time, but I don't think so. iPhoto that I still have not even used has crashed several more times since, most notably when plugging in my iPhone / iPad to charge, namely when I declined to upload photos (by default) to DropBox. That may not be related at all, but thus far seems the only other problem I have encountered until this Word problem.
I'm on a MacBook Pro, Sept. 2009, running OS X Yosemite 10.10.1 factory installed from Apple repairs running Office: 2008 for Mac (Home and Student edition).
Please advise if you found a resolution and what it was.
Thanks

HT3180 I owned an Apple tv and after upgrade my internet to higher speed my Apple Tv does not work the only message that show on the screen said if time and dates are not found go to apple/support/tv tried almost everything and nothing. Please somebody

I owned an Apple Tv and since I upgrade my internet to higher speed my Apple Tv does not work. Please someone help.

In most scenarios you shouldn't need to forward ports, however if you need to, you may be best contacting your ISP.
As with most router issues, I would recommend that you contact your ISP with details of your problem (assuming that it was your ISP that provided it to you).
There are simply too many manufacturers with different software features and settings and often different names for such features and settings, that the best advice will likely come from those that are knowledgeable about your particular router.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings

Using Acrobat Pro X on windows 7. The replace pages feature does not work. Is this a known issue? Is there a fix?

Using Acrobat Pro X on windows 7. The replace pages feature does not work. Is this a known issue? Is there a fix?

Hi Todd,
I haven't heard other reports of this (though there was an issue quite some time ago where deleting pages on this combination of Acrobat/OS was challenging).
Can you please tell me what happens when you try to replace pages? Do you get an error message? Are you able to manipulate pages otherwise (delete, extract, and so on)? Is this issue unique to one file, or does it happen with all PDF files?
I look forward to hearing back from you.
Best,
Sara

My daughter down loaded the new 6.0 software and now her home button does not work. Tried reloading software and reset to original factory settings.

My daughter down loaded the new 6.0 software and now her home button does not work. Tried reseting to original settings and reset the operating software. Any ideas?

Try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Recently upgraded from Windows 7 to 10. Now EOS Utility app does not work.

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