Recently upgraded to 7.2 error message when purchasing videos
We have just been forced to upgrade to the new version and now when we try to purchase a video we are getting the message that it has already been purchased but if it has not been downloaded yet then click OK. So we do this and then we are getting the error message "unable to check for purchases. An unknown error has occurred (5002)". If anyone else is having this problem can they help. Thanks
here is what they sent me:
Dear ***,
I understand you received error 5002 when trying to download your video purchase. I'm sorry to hear this, and apologize for any inconvenience this may have caused.
This error was caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
Thank you for your continued interest in the iTunes Store ***. Your business is appreciated. Have a good day!
Sincerely,
Shannon
iTunes Store Customer Support
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@SIP/SIP.c:2448 type=4 (900A0015/22)
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m=video 16388 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
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Content-Length: 527
v=0
o=tylermartin 0 0 IN IP4 m.0
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b=AS:2859
t=0 0
a=hwi:17412:2:2200
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a=bandwidthDetection:YES
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m=audio 16390 RTP/AVP 12 3 0
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m=video 16388 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
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a=framerate:20
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Via: SIP/2.0/UDP m.0:50265;branch=z9hG4bK3de711a82993d8c2
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>;tag=1031717296
From: "snowwakesurf91" <sip:[email protected]>;tag=897027557
Call-ID: 5768c232-56ad-11dc-82f3-a450198b13c4@lip
CSeq: 2 NOTIFY
Contact: <sip:[email protected]:50265>;isfocus
Event: conference
Subscription-State: active;expires=3600
User-Agent: Viceroy 1.2
Content-Type: application/conference-info+xml
Content-Length: 209
<c-i v="0" st="f" en="sip:[email protected]">
c<h>i</h><m t="a"/><m t="v"/>
c<h>o</h><m t="a"/><m t="v"/>
</c-i>
@SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP u0en0.0:5061;branch=z9hG4bK60bfd5ab09d3710e
To: "snowwakesurf91" <sip:[email protected]>;tag=897027557
From: "u0" <sip:[email protected]:5061>;tag=1031717296
Call-ID: 5768c232-56ad-11dc-82f3-a450198b13c4@lip
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]:50265>;isfocus
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[ACK sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP m.0:50265;branch=z9hG4bK012ba6037d7a6e13
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>;tag=1031717296
From: "snowwakesurf91" <sip:[email protected]>;tag=897027557
Call-ID: 5768c232-56ad-11dc-82f3-a450198b13c4@lip
CSeq: 1 ACK
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP m.0:50265;branch=z9hG4bK1b4ae5322dae4b18
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "snowwakesurf91" <sip:[email protected]>;tag=897027557
Call-ID: 5768c232-56ad-11dc-82f3-a450198b13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:50265>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 515
v=0
o=tylermartin 0 0 IN IP4 m.0
s=snowwakesurf91
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:17412:2:2200
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 35005 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:34576867
m=video 32949 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:847755362
@:0 type=2 (00000000/22)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
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0x15c13000 - 0x15c18fff com.apple.audio.AppleHDAHALPlugIn 1.3.3 (1.3.3a1) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x15c95000 - 0x15c98fff com.apple.LiveType.component 2.1.3 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x15c9d000 - 0x15d02fff com.apple.LiveType.framework 2.1.3 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x15d2a000 - 0x15d97fff com.DivXInc.DivXDecoder 6.6.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x15da6000 - 0x15df6fff com.DivXInc.DivXDecoder 6.0.5 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
0x15e08000 - 0x15e38fff com.apple.QuickTimeIIDCDigitizer 7.2 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x15e42000 - 0x15e88fff com.apple.QuickTimeUSBVDCDigitizer 2.0.0 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x15eb0000 - 0x16019fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x16047000 - 0x16341fff com.apple.GeForce8xxxGLDriver 1.5.6 (5.0.6) /System/Library/Extensions/GeForce8xxxGLDriver.bundle/Contents/MacOS/GeForce8xx xGLDriver
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0x1778c000 - 0x177d6fff com.apple.DVCPROHDMuxer 1.3 /Library/QuickTime/DVCPROHDMuxer.component/Contents/MacOS/DVCPROHDMuxer
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0x1850e000 - 0x18527fff com.apple.applepixletvideo 1.2.9 (1.2d9) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x18532000 - 0x18728fff net.telestream.wmv.import 2.1.2.72 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x18759000 - 0x18779fff com.apple.IMXCodec 1.3 (143) /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
0x187a1000 - 0x187e5fff com.apple.DVCPROHDCodec 1.4 (231) /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
0x18847000 - 0x1884afff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x1959b000 - 0x195f6fff com.apple.AppleHDVCodec 1.3.1 (212) /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
0x19c7f000 - 0x19e30fff net.telestream.wmv.advanced 2.1.2.72 /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x41410000 - 0x414adfff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x419b0000 - 0x419ecfff com.apple.QuickTimeFireWireDV.component 7.2 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x41a30000 - 0x41a33fff com.apple.CoreMediaAuthoringPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/ A/CoreMediaAuthoringPrivate
0x88fc0000 - 0x88fe3fff com.apple.CoreMediaPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x8fe00000 - 0x8fe4afff dyld /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff com.apple.ApplicationServices.ATS 2.0.6 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.26 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91521000 - 0x9154dfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91560000 - 0x91634fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166f000 - 0x916e2fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91710000 - 0x917b9fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91849000 - 0x9185ffff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9186b000 - 0x91886fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
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0x918e2000 - 0x918eefff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f5000 - 0x91935fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91948000 - 0x919fafff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a40000 - 0x91a56fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a5b000 - 0x91a79fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x91aef000 - 0x91af3fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x91bc2000 - 0x91bdcfff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91be1000 - 0x91be3fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x91ce0000 - 0x91ce0fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91ce2000 - 0x91d70fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91d77000 - 0x91d77fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91d79000 - 0x91dd2fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ddb000 - 0x91dfffff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91e07000 - 0x92210fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9224a000 - 0x925fefff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9262b000 - 0x92718fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9271a000 - 0x92797fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x927d8000 - 0x92a08fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b22000 - 0x92b3dfff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b49000 - 0x92ba1fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92bb5000 - 0x92bb5fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bb7000 - 0x92bc7fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bd6000 - 0x92bdefff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92be4000 - 0x92beafff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bf0000 - 0x92c81fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c95000 - 0x92c99fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c9c000 - 0x92cbafff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92ccc000 - 0x92cd2fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cd8000 - 0x92d3bfff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d62000 - 0x92da3fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92dca000 - 0x92dd8fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92ddf000 - 0x92de4fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92de9000 - 0x930defff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931e4000 - 0x931f0fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931f5000 - 0x93210fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93260000 - 0x93260fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93262000 - 0x93918fff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c99000 - 0x93d14fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d4d000 - 0x93e07fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e4a000 - 0x93e4afff com.apple.audio.units.AudioUnit 1.4.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e4c000 - 0x9400dfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94053000 - 0x94094fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9409c000 - 0x940dffff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940e3000 - 0x940f9fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94108000 - 0x945c4fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x946f6000 - 0x9473efff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94748000 - 0x94786fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x947ca000 - 0x947dbfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x947e9000 - 0x94827fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94843000 - 0x94852fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94859000 - 0x94864fff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x948b0000 - 0x948cafff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x948d0000 - 0x94bd9fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94d5c000 - 0x94ea2fff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f2e000 - 0x94f3dfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f44000 - 0x94f6dfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f73000 - 0x94f82fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f86000 - 0x94fabfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fb7000 - 0x94fd4fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94fdb000 - 0x95040fff com.apple.Bluetooth 1.9 (1.9f8) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x952ff000 - 0x95392fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x953ec000 - 0x9546cfff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x954a5000 - 0x95784fff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95903000 - 0x95926fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96c32000 - 0x96c32fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97119000 - 0x9713bfff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x971ac000 - 0x971b1fff com.apple.agl 2.6.2 (AGL-2.6.2) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97294000 - 0x972c4fff com.apple.AppleVAFramework 4.0.2 /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x97315000 - 0x97315fff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x97a77000 - 0x97b61fff com.apple.viceroy.framework 278.3.11 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x982a5000 - 0x982a7fff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x984d4000 - 0x99338fff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x995b9000 - 0x995bbfff com.apple.QuickTimeH264.component 7.2 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x995bd000 - 0x99943fff com.apple.QuickTimeH264.component 7.2 /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x999be000 - 0x99a84fff com.apple.QuickTimeMPEG4.component 7.2 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99f0b000 - 0x99f16fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99f20000 - 0x9a08cfff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
0x9b960000 - 0x9b960fff libmx.A.dylib /usr/lib/libmx.A.dylib
any help would be greatly appreciated! ThanksHi,
Some modems (mostly cable ones ) act the same way a Dail-up modem does and connects one computer to the internet.
Others have routing abilities meaning that sveral computers can use it to connect to the internet.
Now data can come to your computer on sever thousand so called "ports' (0-65535)
Web Browsing is on port 80.
Mail is often on port 25 and port 110 but sometimes on others as well, but normally below the port 1024.
Now ports below this figure are always open which is why you can always web browse now matter how you string your modems and routers together.
Certain applications use ports above this 1024 threshold.
For that the device often uses Network Address Translation (NAT) to make sure the right data goes to the right place.
Now a device (modem) having just one place to stick an ethernet cable in is not always a sign that it does not route. Like you could use an ethernet hub to join several computers together without even having internet access, a hub could also help these single ethernet port modems run a network.
So it comes down to ...
What modem do you have ?
Do you have a router ?
Have you set them up ?
10:16 AM Friday; August 31, 2007 -
Error message when opening video files on z10
when opening video files, showing error-the file can't be played due to an unexpected error(-3). request a solution to resolve this
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, please provide additional details...for example:
What, exactly is the true file format? Not simply the file extension, but the true format?
Does the file extension match the true file format?
Where was the file created?
Does the file work on other devices?
Do other format video files work OK on your device?
What is your exact OS level, and what exact app are you using to try and play the file?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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