Recently upgraded to iOS6. When I try to install an app, somebody else's Apple ID appears...help!
Recently upgraded to iOS6. When I try to install an app, somebody else's Apple ID appears...help!
Did you somebody else download apps or other content on your iPad in the past? Do you share the iPad?
You can sign into your own ID in Settings>iTunes & App Stores>Apple ID but that does not resolve what is going on here.
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When updating apps - someone else's Apple ID appears?
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Thanks in advanceThat only happens if the apps were purchased using another ID. All apps are forever tied to the ID used to originally obtain them. The only fix is to delete this content, then re-purchase using your ID.
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I also get the following message:
"Could not read ProductKey entry from the cache file"
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Do you have a solution for this problem? Did you finish the installation?
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When I try to install an app, I always get a message saying My password is invalid
What am I doing wrong?Try this:
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Help me!
When I try to update an app I type my apple ID password and a box pops up with "Unknown error."
but I can still log into my Apple ID elsewhere, so I know the password is right.https://discussions.apple.com/message/18434118#18434118
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When I try and install an app it just says waiting for a little bit then it just disappears and doesn't install
Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
I am able to log in to my Itunes Store account.
But when I try to download any APP, it says:
"Dit Apple-id er blevet slået fra" ("Your Apple-id is turned off") What is wrong?Jeg har det samme problem. Har du fået det løst?
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My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
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When I try to install an application or an actualization from Apple store to my iPad a window appears and say: error 1004, try later.
What is that? It never happened beforeAll apps are forever tied to the AppleID that originally downloaded
them. It sounds like you have an app that someone else downloaded
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If you have an iPod with iOS 3.1.3 then it is due to an Apple problem.
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Hello when I try to install any app I get error cod 1009 why?
When I try to install any application from the store I get error code 1009.
How to solve this problem?
ThanksHi,
I also get the following message:
"Could not read ProductKey entry from the cache file"
I have no idea how to provide the installation software with the key. I also tried "keycheck.exe"
Do you have a solution for this problem? Did you finish the installation?
Christian -
When I try to download a app from the App Store to my iPhone a message keeps coming up saying 'cannot connect to iTunes' it's happening a few days now. Helpppp
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When I try to install an app it says cannot connect to itunes
I'm trying to install an app but it keeps saying cannot connect to iTunes.It was working fine earlier but then it stopped.
Hi Theresa,
When troubleshooting iTunes Store connection issues, the following article provides the best information:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M.
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