Recharge done but i cant call
Dear Team,
My Recharge has been done on 29th May 2015, But i cant call.
Recharge name :- United Arab Emirates 60 mins 1 month
Skype id :- [removed for privacy and security]
Please fix my problem ASAP.
Akshay
Hi,
Upon checking, I found out that you were calling a Shared Cost number.
Shared Cost numbers are charged at a higher rate than regular numbers. Calls to these numbers are partly paid for by the receiver of the call and are often used by local businesses and other institutions.
Note that calls to Shared Cost numbers are not covered by our subscriptions. This is the reason you were asked to purchase Skype Credit to be able to call that number. I recommend that you purchase Skype Credit if you need to call supported Shared Cost numbers: https://secure.skype.com/account/buy/credit
To find out more about Shared Cost numbers, please visit:
https://support.skype.com/faq/FA322
Hope this helps.
Joan
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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