Recipient address rejected: User unknown in relay recipient table

Question

Running GW 7.0.3 on NW 6.5.6. Can anyone tell me if this is my problem or if it is the recipients system. Other email to the same domain goes through.
Thanks,
Bill

Answer 1

On 1/20/2010 10:05 AM, [email protected] wrote:
> The email was sent to 2 individuals at sl*****, but only one went out
> without error.
> 14:05:00 210 MSG 280915 Processing inbound message:
> SHINET/MAIL:\PPCINET\WPGATE\GWIA\receive\006705B4.888
> 14:05:00 210 MSG 280915 Sender: M*************@pubpress.com
> <mailto:M*************@pubpress.com>
> 14:05:00 210 MSG 280915 Recipient: p****@pubpress.com
> <mailto:p****@pubpress.com>
> 14:05:00 210 MSG 280915 Recipient: k****@pubpress.com
> <mailto:k****@pubpress.com>
> 14:05:00 210 MSG 280915 Recipient: c*****@slackinc.com
> <mailto:c*****@slackinc.com>
> 14:05:00 210 MSG 280915 Recipient: a*****@slackinc.com
> <mailto:a*****@slackinc.com>
> 14:05:00 210 MSG 280915 Building message: sb50760c.152
> 14:05:00 210 Recipient: a*****@sl*****.com <mailto:a*****@sl*****.com>
> 14:05:00 210 Recipient: c*****@sl*****.com <mailto:c*****@sl*****.com>
> 14:05:00 210 MSG 280915 Queuing to MTA
> 14:05:01 383 DMN: MSG 280917 Send Failure: 550 5.1.1
> <a*****@slackinc.com <mailto:a*****@slackinc.com>>: Recipient address
> rejected: User unknown in relay recipient table
> 14:05:16 109 MSG 280934 Analyzing result file:
> SHINET/MAIL:\PPCINET\WPGATE\GWIA\result\rb50760c.152
> 14:05:16 109 MSG 280934 Detected error on SMTP command
> 14:05:16 109 MSG 280934 Command: RCPT TO:<a*****@sl*****.com
> <mailto:a*****@sl*****.com>>
> 14:05:16 109 MSG 280934 Response: 550 5.1.1 <a*****@sl*****.com
> <mailto:a*****@sl*****.com>>: Recipient address rejected: User unknown
> in relay recipient table
> 14:05:16 109 Building undeliverable message
> 14:05:16 109 MSG 280934 Building message: sb50761c.155
>
> >>> Massimo Rosen<[email protected]> 1/20/2010 11:28:AM >>>
> Hi,
>
> > "[email protected]" wrote:
> >
> > Running GW 7.0.3 on NW 6.5.6. Can anyone tell me if this is my
> > problem or if it is the recipients system. Other email to the same
> > domain goes through.
>
> Impossible to say without more details, precisely GWIA logs. The only
> way how this could be a problem on your side is if GWIA is talking to
> the wrong server. That has been a problem in the past occasionally, and
> is often DNS related, e.g could be a problem of the OS even. Of course,
> in that regard, SP6 for NW65 is old. I'd suggest to install SP8 anyways.
>
> CU,
> --
> Massimo Rosen
> Novell Product Support Forum Sysop
> No emails please!
> http://www.cfc-it.de
>
>
The rejection seems to be on their side.