Recipient error. []: [CrystalEnterprise.Smtp] error

I am getting the following error message when scheduling a Crystal Report in InfoView:
recipient error. []: CrystalEnterprise.Smtp
The email is sent successfully, but this error is returned indicating it failed. The schedule is set to run the Crystal Report than output it as an Excel attachment to 2 people (1 email address in the TO field & the other in the CC field).
Any suggestions on how to get rid of the error message?
Thank you for your assistance.

You could've resolved this issue. If not please check the Destination tab in your scheduler, recipient mail address is not entered in TO (or) CC fields.
Please let me know if you still facing this issue.

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Getting server error. CrystalEnterprise.Smtp: error when scheduled a webi

Getting server error. CrystalEnterprise.Smtp: error when scheduled a webi report to save as excel and send to an email account. What things to look for?

yes you should read the administration documents,
go to CMC, find "servers"
then "destination job server"
then click the "destination " tab
you will find some parameters, you have to configure it you.
the same scenario will be done to the "web intelligence job server"
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Write error. [CrystalEnterprise.Smtp]: [Error sending mail message to SMTP

Hi,
The below error messgage i am getting while scheduling report in CMC. My report getting refreshed successfully but while posting refreshed file(Excel) it is not posting and throwing below error.
Error Message:
write error. [CrystalEnterprise.Smtp]: [Error sending mail message to SMTP server. Return code: [].]
please provide some help on this.
Thanks
Vivek

Hi Vivek
Mails to the destinations are delievered by SMTP server. Size of the file in the mail depends on the SMTP server.
For example, If SMTP server does not permit file size more than 2MB then that file won't be delievered.
For testing purpose copy the instance generated in Filestore to your local drive and send this instance using your mail client to
desired destination.
You can try sending large size file from your mail client to test SMTP server capacity of sending large size file.
Thanks,
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Recipient error. : CrystalEnterprise.Smtp

Hi, am getting this 'recipient error. : CrystalEnterprise.Smtp' error in a Business Object Crystal report. I am able to send mail to the recipients but the report status is fail. The report was running fine for a while and now it is giving this error. If we run the same instance it is running good. But our new instances are not running fine. Kindly help me on this error.
Regards,
Vinay

Check below things, if those can help.
1) Check if mail-id is kept correct.
2) Check smtp commands are running correctly from SMTP server you are using for application. Below are generally used commands for smtp server check, you can able to find what is a error there in the configuration and then you can contact person who is maintaining SMTP server.
helo <your domain name><enter>
response should be as follows
250 OK
mail from: <your Email Address><enter>
response should be as follows
250 OK - mail from <your Email address>
rcpt to: <recipient address><enter>
response should be as follows
250 OK - Recipient <recipient address>
data<enter>
response should be as follows
354 Send data. End with CRLF.CRLF
To: <recipient's display name><enter>
From: <your display name><enter>
Subject: <Subject field of Email message><enter>
<Enter you body text><enter><enter> . <enter>
response should be as follows
250 OK
quit<enter>
OR USE below COMMANDS
1)     telnet <smtp server> 25
2)     EHLO test.com
3)     MAIL FROM:<from mail>
4)     RCPT TO: <mail-id>
5)     DATA
6)     Subject: test message
7)     This is a test message you will not see a response from this command
8)     .
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SMTP Error using webmail

Hi everyone,
I'm sort of new so pardon my ignorance.
I am having problems sending from webmail. I get the following popup error message "SMTP Error". No problems from email client.
I have already checked service.http.smtphost=logical ip and service.http.smtpport=25.
I am running IMS5.2 HotFix 2.01 on solaris 9. Sun Cluster 3.1u4. Any advice/help will be much appreciated. Thank you.
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Um, that message DID NOT come from Messaging Server, unless you've customized it.
Yes, you need to restart most any time you change a configutil setting.
Webmail is not guranteed to work when connecting to anything other than our Messaging Server.

CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_SEND(3)

I' ve made a new server installation of BO XI R2 SP2 on a Windows 2003 server R2.
I' ve planed a report that should be mailed but I get the ollowing error:
CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_SEND(3)
What can I try to do to resolve this problem?
Best Regards
Camillo

Hi,
Try the following workaround and let me know:
Log on to the Central Management Console as administrator.
Click the report or object to schedule.
Click the Schedule tab.
Set the Number of retries allowed: value to 4.
Set the Retry interval in seconds: value to 20.
Click Update.
Regards,
Ramsudhakar.

Getting Error in CMC - source file error. [No such file or directory]: [CrystalEnterprise.Smtp]

Dear All,
I am able to schedule the Crystal report successfully means mail gets auto triggered as we set in SCHEDULE option. But when we tried to use the notification option we get the status as FAILED. nd in details we get "source file error. [No such file or directory]: [CrystalEnterprise.Smtp]".
But still a mail gets triggred and each and every person will get mail. but the issue is notification will not work properly and no notification mail. And the status is despayed as FAILED with "source file error. [No such file or directory]: [CrystalEnterprise.Smtp]" this message.
Regards,
Rohan Ghadi

Do you have multiple job servers in your environment? Did all the Job servers configured SMTP settings?

Server Error. CrystalEnterprise.Smtp

Business Objects XI v2 ,
Error Message:server error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_OPEN(2)
How can I solve this problem ? I checked firewall ,smtp porrt number.
Please help .

Follow the doc to check whether SMTP is working on the server.
http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/5045e7c3-773f-2b10-83ac-a98cc9aa0716?QuickLink=index&overridelayout=true
Also check whether you have entered the Domain name & Host name correctly.

Address error. CrystalEnterprise.Smtp: SMTP_E_MAILBOX_UNAVAILABLE(550)

Hi,
On a weekly basis we are emailing a file to Vendor. I have set this up to send automatically from the BOXI scheduler but every time we run it, it fails with an SMTP error which appears to suggest it cannot find the mailbox. Vendor assures me the email address is correct.
Could you please let me know if you have any idea on the error.
Error Details:
Address error. CrystalEnterprise.Smtp: SMTP_E_MAILBOX_UNAVAILABLE_2(550)
Many Thanks,
Madhu

Hi Madhu,
Typicall this happens when there is either an invalid email address or the SMTP server can not be reached.
There are a couple kbase articles on this issue you may want to check out:
[http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=5855111&sliceId=&dialogID=23752242]
[http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=1950840&sliceId=&dialogID=23752242]
[http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=http--supportbusinessobjectscom-communityCS-TechnicalPapersNoNav-ce10smtppdfasp&sliceId=&dialogID=23752277]
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Need Help with: write error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_SEND(

I have a few reports that have been running without fail for quite a while. Recently I get the error "write error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_SEND(3)". If I reschedule the report to a system account email address it runs, I can then forward to the original distribution and everything works fine.
Does anyone know where you can search based on error messages?

Hi,
I am having thsi same "write error. CrystalEnterprise.Smtp: SMTP_E_EXCEEDED_STORAGE(552)" error message.
I can schedule and email out a report with attachment of 0.5 MB, but not with attachement of 2 MB.
When I checked with our SMTP email admin, they found the email size limit is set at 10MB.
Any idea? Is there a setting in Business Objects?
Thanks,
Joseph He

Error in SMTP settings

Hi all,
I am doing a sample scenario with alert configuration set up. I configured all the necessary steps in SMTP.
Finally I am getting the following error while trying to connect SXMB_MONI.
I saw this message in Bussiness WorkPlace:
Send status for document < Process 000000001010 >
The following status was received for the document <Process 000000001010> sent by you to the recipient <XIMAIL>:
<Message cannot be transferred to node SMTP due to connection error (final)>.
Please advice if i miss anything
Thanks & Regards,
SEKHAR

Hi,
Think the error you are encountering is due to the error in SMTP Url. Check if you SMTP server is running and give a valid SMTP server URL.
The links below on Alert Management (ALM) will be of good help to you:
http://help.sap.com/saphelp_nw04/helpdata/en/3f/567ddea69d3d4c93a6aedabd08899e/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/frameset.htm
Below is SAP link to do SCOT config...
http://help.sap.com/saphelp_47x200/helpdata/en/af/73563c1e734f0fe10000000a114084/frameset.htm
IT would be better/faster if you have basis help available...
This configuration is required for the sending of mails out of the ABAP stack using SMTP....This can be used by any application / service like the CCMS or the alerting framework...
Also, In ALRTCATDEF, go to SETTINGS--> CONFIGURATION. By default, the option selected is INTERNAL PROCESSING. Select the option SMTP FORWARDING AS XML and give the email id. This will enable you to send an email alert whenever an error occurs in XI.
I hope I have answered your queries. If u want help with anything else please do reply back.
Regards,
abhy
PS: AWARD POINTS FOR HELPFUL ANSWERS.
Message was edited by: Abhy Thomas

Reg.SMTP Error while using UTL_MAIL in Oracle 10g

Hi,
I am getting the following SMTP error while trying to use the UTL.MAIL package of Oracle 10g. The query is as follows.
begin
utl_mail.send(
sender => 'NAVEEN',
recipients => '[email protected]',
subject => 'Testing utl_mail',
message => 'The receipt of this email means'|| ' that UTL_MAIL works'
end;
UTL_MAIL package is installesd and the port 25 is configured and firewall is changed.
The same block was working fine before 5 days and now is giving the error as
ORA-29279: SMTP permanent error: 501 badly formatted MAIL FROM user - no "<"
ORA-06512: at "SYS.UTL_SMTP", line 21
ORA-06512: at "SYS.UTL_SMTP", line 99
ORA-06512: at "SYS.UTL_SMTP", line 222
ORA-06512: at "SYS.UTL_MAIL", line 407
ORA-06512: at "SYS.UTL_MAIL", line 594
ORA-06512: at line 2
Could you please help me out how to proceed???
Regards,
Naveen Kumar.

Can you back that statement about an Oracle UTL_SMTP bug up with an actual bug number??
From what you have posted, this is not a bug!! but expected and documented (RFC'ed) SMTP server behaviour.
My proof:
/home/billy> telnet mail 25
Trying 165.143.128.26...
Connected to mail
Escape character is '^]'.
220 CNTRRA20-GTW01 [CNTRRA20-GTW01] Thu, 06 Mar 2008 14:26:26 +0200
HELO 10.251.93.58
250 CNTRRA20-GTW01 Hello [10.251.93.58]
MAIL FROM: naveen <[email protected]>
501 naveen <[email protected]> : illegal character(s) in domain string
MAIL FROM: NAVEEN
501 NAVEEN : domain string is NULL.
quit
221 CNTRRA20-GTW01 closing connection. Goodbye!
Connection closed by foreign host.
/home/billy>
As you can clearly see, the SMTP server expects a DOMAIN name as part of the MAIL FROM address. It also does not accept the alternative format suggested.
Yes, not all SMTP servers are equal and some support additional formatting.
But to imply that because the SMTP server does not accept your address formatted as string NAVEEN, it is a UTL_SMTP problem, sounds like a smelly one to me.

JES Messenging Server (v6.0) issues: SMTP Error: 4.0.0

Hi,
We've successfully installed Directory Server 5.2, Indentity Server 6.1, Application Server 7.0 update 1, Web Server 6.1 and Calendar Server 6.0 on a Solaris 8 system.
This system is intended for test purposes, hence all the applications are on one system. The production system will be installed on seperate systems as per Sun's recommendations.
Apropos Messenging Server (v6.0)
When I log into the the Web interface I get:
"Quota root does not exist"
If I try to send a message to a local user from the Web interface I get:
"SMTP Error: 4.0.0 temporary error returned by alias expansion: [email protected]"
I get a similar error if I try to mail a local user from outside:
220 trabant.acc.graddelt.com -- Server ESMTP (Sun ONE Messaging Server 6.0 (built Oct 29 2003))
HELO zen.sys.uea.ac.uk
250 trabant.acc.graddelt.com OK, [192.168.104.92].
MAIL From: <[email protected]>
250 2.5.0 Address Ok.
RCPT To: <[email protected]>
452 4.0.0 temporary error returned by alias expansion: [email protected]
When we installed Messenger Server, we selected Schema v2 from comm_dsetup.pl. We would like to use Messsenger Server with Identity Server.
Any suggestions as to how to overcome this issue would be most welcome.
Thanks
Shaun McCullagh
marviQ
Amsterdam

I am getting this error when I sent a mail from Sun Jav messenger express.
SMTP Error:4.0.0 temprorary error returned by alias expension:
how ever , i am able to receive the mails .
I have created one user [email protected] and configured it's account at MS outlook , this user is able to sent the mails to default account [email protected] ,Also [email protected] is obtaining the mails ,On replying to same mail i am getting SMTP error as given above.
what goes wrong ...? any idea...?
FYI...
root@ultra5c # /opt/SUNWmsgsr/sbin/./start-msg
Connecting to watcher ...
Launching watcher ...
Starting ens server ... 1461
Starting store server ...... 1462
checking store server status ........ ready
imap is running already
pop is running already
Starting http server ............................ 1463
Starting sched server ... 1473
Starting dispatcher server .............. 1475
Starting job_controller server ................ 1479
root@ultra5c # ping 192.168.0.64 110
192.168.0.64 is alive
root@ultra5c # ping 192.168.0.64 25
192.168.0.64 is alive
Rgds
chandan

Can't send email on yahoo mail, keeps switching to windows mail and smtp errors ?

When browsing using Firefox if I try and send URL or email it automatically tries to send it on Windows Mail rather then the Yahoo mail I normally use, then windows mail can't send any email out saying smtp error. Can send yahoo mail fine ?

http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

Error in SMTP

Error in SMTP
Cannot process message in SAP System
I am setting up SMTP nodes in XI 3.0
when I tried mail Tcode: so01 and check SOST mail not goes through after trace I got this error
22.05.2008    10:40:05    SX_GENERATE_NDR   Cannot process message in SAP System
futher trace: and check help
"Processing was terminated in the SAP system. The reason is given in the details below:
No ESMTP Plug-In Is Available for SAPconnect
Application Server Used by the Send Process:
(Schedule Send Process on App.Server with Plug-In)"
SICF and check ICF SMTP service is actived
Background job is running fine
anyone has idea why is like that...?
Thanks in Advanced

SORRY FOR THAT BUT IT WASN'T HELP ME
Hi, there
In XI 3.0 after configured SMTP nodes then check e mail I got an error
"Cannot process message in SAP System"
Futher trace this error messages help get information like this
"Processing was terminated in the SAP system. The reason is given in the details below:
No ESMTP Plug-In Is Available for SAPconnect
Application Server Used by the Send Process:
(Schedule Send Process on App.Server with Plug-In)"
Check the configuration in my system:
SICF
ICF services is actived ESMTP
SMTP
SCOT - Only SMTP nodes there nothing else
SETTING - DEFAULT DOMAIN - default doman listed there
MAIL HOST: smtp.company.com
MAIL PORT: 25
ADDRESS AREA "*"
BACKGORUND JOB
name: SENDMAIL
class: C
Job Frequency 5 munite(s)
program name: RSCONN01
program type: ABAP
Paramaters: SAP&CONNECTALL
INSTANT PROFILE RZ10
ICM/SERVER_PORT_0     PROT=HTTP,PORT=8070
ICM/SERVER_PORT_1     PROT=SMTP,PORT=25000
ICM/HOST_NAME_FULL     XXXX.COMPANY.COM
is/SMTP/virt_host_0 = :;
rdisp/start_icman = true
ICM MONITOR SMICM
ICM SERVICES ARE RUNNING FINE...
USER SU01
MAIL: TRAVIS @ COMPANY.COM
COMM.METH: E MAIL
PROFILE: SAP_ALL, S_A.SCON, S_A.SYSTEM
NOW CAN YOU PLEASE TELL ME WHERE I AM MISSING ???????????
Thanks in Advanced

Recipient error. []: [CrystalEnterprise.Smtp] error

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