Recipient is not receiving the policy SAP GRC 10 PC

Hello,
We have created policy and assigned recipient for policy,when we sent
for aproval,approver is sending back the policy to rework with additional
comments,but the policy is not coming back to recipients inbox.
we have maintained recipient user id and mail id correctly.
Any input to resolve this issue
Thanks
GRC Admin

Dear GRC Admin,
Its a standard error. Please validate your re-work agent in workflow and set it up as work item or workflow initiator. 
Error will be resolved
-Rahul Nair

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