Recipients cannot open my attachments. What to do?

I'm sure this has been posted many times before, but I wasn't able to find anything pertaining to my situation after 10 minutes of browsing, so I'm just posting it again.
Attachments I send out with the mac mail account (word, excel, pdf, jpf saved for web) cannot be opened by many recipients, PC users, I'm assuming.
Are there any tweaks I can do in my settings to minimize this?
Or should I be saving the files differently?
(already set to "send Windows friendly...")
I think they are getting them as mime attachments and cannot open those.
Thanks so much for any help here!
Smiles,
Donna

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

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