Recon3D Omega Wireless Only working from the left side

Hi everyone,
A week ago I purchased the Sound Blaster Recon3D Omega Wireless headset. Today I started setting them up in my Ps4 and Pc and there is no sound comming out from the right side. Does anyone know what it could be? Or did the headset came defective?
thank you very much in advance!

Originally Posted by Dideroth
Hi everyone,
A week ago I purchased the Sound Blaster Recon3D Omega Wireless headset. Today I started setting them up in my Ps4 and Pc and there is no sound comming out from the right side. Does anyone know what it could be? Or did the headset came defective?
thank you very much in advance!
Hi Dideroth,
Check out the audio balance of the software setting in the Mixer.
Cheers,
JL-CL

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