Reconciling e-mail using BIS and Outlook

I own a small business and am trying to make this e-mail thing work smoothly. I use Outlook 2007 and my e-mails get sent to both my Blackberry and Outlook. However what I delete in Outlook is not reconciling back to my Blackberry to be deleted. I have deleted e-mails on my Blackberry before Outlook has downloaded them to my computer and the reconciling works. But if I delete the e-mail on my Blackberry after I have downloaded to Outlook, then it does not delete it in Outlook. I have read the info on reconciling and it seems I am configured correctly. So for this to work that way that I want it to, I need BES, is that correct?

Hi and Welcome to the Forums!
Unless you are hosting your email system internally, you won't benefit from BES...BES provides enterprise-level conduits between internal enterprise email systems (e.g., Exchange, Notes, etc.) and corporate BB's. If your email is out in the public domain (e.g., Yahoo, GMail, etc.), the there's nothing BES can do for you.
See this KB for the reconciliation features available via BIS with various email providers. Find yours and see which features are available. It may well be working as designed.
KB05133 Email reconciliation features for the BlackBerry Internet Service
Good luck and let us know!
Message Edited by sdgardne on 09-05-2009 08:55 AM
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