Reconfigure settings on a Blackberry 8310

Hi - I inherited a blackberry from a relative and can use it for phone calls, texts, address book, etc. I would like to reconfigure the setting for email and cannot find the steps to do that. It is currently configured for Blackberry Enterprise, and I would like to change it to Microsoft Outlook.
Thank you in advance.
JSLayne

Hi and Welcome to the Forums!
Before we proceed, can you clarify a couple of points first?
Was this BB associated with a BES environment? In other words, did you use it as a company BB with BES but now want to stop using it in that way and only use it as a personal BB?
How, exactly, are you seeing the indication that it is configured for BB Enterprise?
Note that you can never change it to Microsoft Outlook -- Outlook is an email client, as is BIS (the facility, for BBs, that manages emails). Each (Outlook and BIS) can associate with an email server, but not with each other.
Anyway, your answers to the above will guide us further.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can not access the media card files Blackberry 8310 - HELP

Can not access the media card files Blackberry 8310.
I had a battery drain problem. The unit would only last 16 hours before completely drained. Purchased a new battery with the same result. I figured that I should try a complete reset so I did a hard wipe. Once that was done and I loaded the unit back up and returned online, the battery drain problem was resolved but now I can not access the media card.
Here are the messages:
“A media card has been inserted that contains encrypted content which will be unaccessible by this device”
I can see the files. I have transferred them to my PC via the SD card but I can not open them. Here are the settings:
Media card support – ON
Encryption Mode: - Security Password & Device
Encrypt Media Files – YES
Mass Storage Mode Support – OFF
Please note – I can not change the encryption mode since it is set by policy
Security Options – General Settings – Content Protection – Disabled
The version of Desktop Manage I am using is 4.2.1.8. When I try to use the Media Manager to move the files, I get an error message and can’t move the file. If I access the file on the card and try to display it, I get:
Unable to display file /media card/ pictures/ing000000xx.jpg.rem
Here is what I have tried (from the advice on this board):
1)     Read the files directly off the media card – No good
2)     Create a “new” folder on the media card and move a file into it then try to read it – No good
3)     Email the file then read it – No good
4)     Reset Encryption mode to off then try – Can’t do it – IT Policy setting
5)     Be sure that the password was set the same as before the wipe (setting is password & device) – Can’t do it – The Blackberry prevents me from using an old password.
So I think I can’t read the files because I can’t replicate the encryption key. Could that be right? My problem is that I do not understand why this would be the case. It is still the same device and since it knows what the old password was (because it would prevent me from using it again), why would it not generate a key to access the files?
All I am trying to get off the card are pictures on my 6 year old … some are priceless. Can someone help me do this? One would think that this should not be this hard but from all the postings I have found, it seems that it is. And yes, shame on me for not moving the files before I did the reset (THAT will never happen again!) but this being unrecoverable is unconscionable given how many seem to find themselves in this situation.
Thanks for any help you can offer!

Not sure why you couldn't see them using mass storage mode. Did you have the pics stored on your media card? Try going to media-menu-explore-media card-blackberry-pictures See what the extension is on your pics. If any have the extension such as .jpg.rem they are encrypted.
IrwinII
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How to Connect N800 to Blackberry 8310?

I'm having trouble connecting a N800 tablet to my Blackberry 8310 phone to access the internet. My operator is AT&T.
The N800 is able to pair with the 8310 and it's been updated to the latest OS2008 software using the Nokia Software Wizard.
I've also tried setting up the Edge Data and AT&T Internet profiles in Cellular Operator Setup Wizard on the N800 through the Connection Manager settings app...neither profile works. The error message reads: "Internet Connection failed. Try Again?"
Is there a special profile for Blackberry Data or some other Blackberry service setting I need to make to use my 8310 as modem?

The Blackberry 8310 does not have a modem function, hence your difficulty in trying to obtain an internet connection with the N800, you will need a compatible Bluetooth enabled Nokia to succesfully connect your N800 to the internet.
The only blackberry model that could be used as a modem was the 8707 and that was simply because it had 3G.
Hope this helps
Message Edited by mbamg on 03-Jan-2008 08:49 AM
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MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

Blackberry 8310 not showing reply or send in sms text options menu

I have a blackberry 8310. iam able to recieve sms text messages but when i click to on options, there is no "reply" option in the menu for me to be able to reply to the text. The chip works fine in other phones so that tells me something in the phone is not set right. There is no option for me to even compose and fresh sms text message. Please help?

Here ya' go:
1. Get a good backup of your device: BB device backup (I keep all my backups in a separate folder created for that purpose so they are always in one place and easy to find.)
2. Download the most recent version of device software for your carrier: Downloading BB device software
3. Reinstall the device software: Clean reload of device software
4. Pull the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart.
5. Once you have the device OS successfully installed you will then need to reinstall any 3rd party apps you currently have on your device: Install applications using the app loader tool
6. Complete another battery pull routine after each 3rd party app installation to reclaim memory and refresh your BB.
Let us know how it goes.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

BlackBerry 8310 O2-UK No BB maps icon.

Hello, i have BlackBerry 8310 branded to O2 UK. It seem that the BB Maps app is installed on it because when i check i Options>Advanced Options>Applications and it is there but i cant see the BB Maps icon in the menu or anywhere else. Is that locked from O2? Is there any way to remove that lock or to debrand the phone? And if it is not that then what is it ? Thanks for support!

Anyone have any idea at all??

My blackberry 8310 wont let me dowload apps

my blackberry 8310 wont let me dowload apps whenever i click a app to download it says my smartfone dont recognise it

If you could please provide some detail as to what you are exactly doing, it would be helpful.
Such as...
Downloading what apps?
Downloading from where?
Do you have the BlackBerry Data Plan on your service provider account?
What is your Operating System loaded to your device? Look at Options > About, third line down beginning with a "v.5.0.x.xxx", What is yours?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Installation of Blackberry Desktop Software fails: looking for Blackberry 8310.msi file

I cannot successfully install and use any version of the Blackberry Desktop software. The problem started when I tried to install the desktop software on my new computer from a file I downloaded and stored on an external hard drive that had been attached to my old computer. The install/uninstall programs lists Blackberry desktop 4.2.2. It appeared to install correctly, but when I try to use it, I get a message saying the program is trying to use a network resource that is not available, and looks in a temp directory for this "Blackberry 8310.msi" file. There is also a program listed as "Blackberry v4.2.2 for the 8310 series wireless handheld" When I try to uninstall it, it looks for that same .msi file.
I'd like to be able to sync my calendar with my phone.
Does anyone know what I should do? I followed the clean uninstall directions, and that didn't make a difference.
Thanks.

SDR wrote:
Xandrex, I am having the same problem (along with a few others). I hate to sound like a novice, but how do I decompress into a folder other than temp? Whether installing from the website, or saving to my desktop and then installing, it unzips without giving me a choice of where to put the files.
Hello,
I don't have the install at home so my answer will be approximate. when you get the .exe file, it is in fact a zip file with a small launcher that knows it has to unzip the stuff in your temp file.
What you need is a decompression tool to decompress without that launcher. You can install 7Zip that is quite good for those things.
You can also try WinZIP or winRAR or winACE but those are not free-of-charge.
http://www.7-zip.org/
Once you have installed this tool, just open 7Zip and browse to the .exe file. click on it, there should be a button "Extract". Choose a folder (somewhere on your Desktop for example) and wait for the decompression to finish.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

How to Install BlackBerry 4.5 System Software in the Blackberry 8310?

I followed the instructions to download and install the BlackBerry Desktop Manager 4.5 and the BlackBerry Device Software 4.5 for BlackBerry 8310. This was done correctly and the installation was successful.
When I opened the Desktop Manager to install the Device Software on the phone, there was no software to install.
It was installed on my computer but could not be installed on the phone. The software appears in the list of programs installed on the installation and uninstallation manager in the control panel of the computer, but does not appear on the Desktop Manager to be installed.
What steps should I follow?
Solved!
Go to Solution.

Close Desktop Manager.
Go to folder: C:\Program Files\Common Files\Research In Motion\Apploader
and delete Vendor.xml file
Now, connect the device and launch BB Desktop Manager.

I need a list of movie converters for blackberry 8310.

I need a list of free and pay movie converter for the blackberry 8310. Thnx in advance.

There's an Appendix for the 6.3.2 VSM API documentation that I think is about as close as you're going to get:
http://www.cisco.com/c/en/us/td/docs/security/physical_security/video_surveillance/network/vsm/api/reference/vsmapi/srcTypeAppdx.html
Hope this works out for you.
Cheers,
Scott Olsen
Solutions Specialist
Bulletproof Solutions Inc.
Web: www.bulletproofsi.com

Settings for using BlackBerry world

What are settings for using BlackBerry world???
When I want open it I have this massage:"there was a connection problem.BlackBerry World mus close"
Help me,plz.

Hi Farid-11388
You can update to 10.2 through the BlackBerry Link
But it is recommended to check if your Operator officially released the 10.2
And so it must be an update.
Always remember before upgrading to backup with BlackBerry Link.
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Hi, I need assistance setting my Blackberry 8310 up t...

Hi,I need assistance setting my Blackberry 8310 up to be a modem for a laptop via usb. I'm currently using XP. My service provider is (removed personalinformation)
Message Edited by thundergeek on 07-16-2009 10:39 AM

Hi there!
Please see these KB's for instructions:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB04664&slic...
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB05196&slic...
If that does not work, then please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't delete email from appointment calendar from blackberry 8310?

I currently have a blackberry 8310 with at&t. I deleted an email that i don't use anymore, but it's still showing up in my appointment calendar, how do i get rid of this?

I was hoping that it would be a temporary issue but it is still continuing 24 hours later. I'm fairly certain that it is not an issue with the Mail client because I can delete email from my other accounts; still can't delete email from my .Mac account. I continue to receive the error message in my original post.
Is anyone else experiencing this problem?
Thanks m.bode for responding to my question.
Message was edited by: nolabrew

Latest versions of Blackberry 8310

Hi there, anyone can advise me the latest dasktop Manager version fits for my blackberry 8310? I note that currently 5.0is available, but whether is that fit?
Thanks in advance

victor, yes DM version 5.0 is a good fit for the 8310.
You will be fine.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Skype for blackberry 8310

Hi!I have blackberry 8310 curve. Can I install and use skype?

hello,
there is no client from Skype that is available for Blackberry devices. But you can install a client from another software vendor that can connect to the Skype Network. Please read :
http://www.bbgeeks.com/blackberry-applications/the-truth-behind-skype-for-the-blackberry-88198/
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry 8310 PLEASE HELP ME?!?!?

please help me, i have a bb 8310 and when i put my sim in it, it says it has signal and looks fine, but i caant make or recieve a call and i cant send or rexieve texts...
i've tried unlocking it and thats not the issue because it accepts my sim..
the mobile network is on
data services is on
network is disabled (in sim card<advanced options<options)
please help!
i only want to make calls and texts and recieve them!!!
ive tried for so long!!!!

Who is your mobile provider?
Try this, remove the SIM and replace it in the device and try again.
Any luck?
If not, I have seen several times that swapping the SIM for a new one will work. You can do that at your local retailer.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Reconfigure settings on a Blackberry 8310

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