Reconnaissance support USB trop lente attende d'une minute 30 secondes au secours

Bonjour, D'abord je n'arrive pas à enregistrer mon disque dur externe WD Elements. Il y a un tas de numéros mais je ne comprends pas plutôt je ne vois pas, malgré que ce ne soit pas difficile, le numéro de mon disque dur.Je voisce n° WD_BU6Y0020HOU je crois que c'est le modèle bien que je vois autre numéro à côté duquel il y a aussi marqué model à savoir WDBU6Y0020BBK-EESN mais je ne vois pas le numéro de série J'ai bien unTrucqui s'appelle P/N  WDBU6Y0020BBK-04 Je vois sur le boîte ce n° 4001-706465-060.  Il faut savoir que c'est un cadeau que l'on m'a fait. D'après ce que j'ai lu pour mettre mon numéro de série on me parlait de disque je n'ai pas de disque je veux dire le truc rond comme les DVD d'après la photo montrée sur le site. S'il vous plaît SURTOUT parlez moi en français Depuis je lis cette phrase à l'écran : "Some data lost due to low speed storage device. It will cause the recording time less than expected" traduit je lis :  Certaines données perdues en raison de dispositif de stockage à faible vitesse. Il fera le temps d'enregistrement de moins que prévu. Qu'est ce que cela veut dire ? Lorsque j'ai informé tant mon antenniste, qu'un vendeur de magasin leclerc ils me disent tous que c'est un bon produit mais alors ce qui me dérange c'est de devoir attendre 1 minute et 30 secondes pour faire quelque chose avec mon disque dur que j'ai tant réclamé. Il faut dire que j'avais dit "puisque c'est vous qui payez je veux un disque dur externe avec 2 To. Maintenant je l'ai depuis plus de 8 mois et hier soir j'ai lu à l'écran la phrase en caractère gras

Comment trouver le numéro de série d'un disque WD ?
http://support.wdc.com/rd.asp?p=112;fr;249
Comment vérifier officiellement la garantie sur un disque ou produit WD
http://wdsupport.wdc.com/warranty/warrantycheck2.asp?req=4540591&rnd=08876459

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