Record a user join a Lync 2010 conference by PSTN

Hello, I remember seeing a post stating that the recording of calls from users joining A Lync Conference are not available to be recorded. Can anyone confirm this and point
me in the direction of the article/post?
Reword. If a user joins a Lync Conference from PSTN can their call be recorded?

If a user join a Lync conference from PSTN the call can be recorded, in the meeting recording.
If you want to record Lync to PSTN calls, you can use the workaround listed in the following blog:
http://windowspbx.blogspot.com/2012/05/lync-user-tip-20-how-to-record-lync-to.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

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~~~~~~~~~~~~
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~~~
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Hi,
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response
xmlns="urn:ietf:params:xml:ns:cccp"
mscp="http://schemas.microsoft.com/rtc/2005/08/cccpextensions"
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Hi,
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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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Hi,
Please install latest update for Lync Server 2010 and 2013.
http://technet.microsoft.com/en-us/lync/dn146015.aspx
If the issue persists, please enable logging tool on Front end and Mediation server to get trace for troubleshooting.
http://blog.schertz.name/2011/06/using-the-lync-logging-tool/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Kent Huang
TechNet Community Support

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Identity : Global
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Hi,
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

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Hello,
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According to your description, it is hard to tell whether the issue is related with IE or Lync Server 2010 or both.
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Lisa Zheng
TechNet Community Support

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Hi,Shaddie,
Yes,Lync doesn't support PSTN call except in a conferencing call,peer-to-peer call recording only works between Lync clients,and if someone call you via PSTN the call recording will not work, check the following links to have a workaround.
http://windowspbx.blogspot.com/2012/05/lync-user-tip-20-how-to-record-lync-to.html
http://blogs.perficient.com/microsoft/2011/02/call-recording-in-lync-2010-pstn-oddity/
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Sharon Shen
TechNet Community Support
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.

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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread

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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Hi,
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Record a user join a Lync 2010 conference by PSTN

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