Record chat option grayed out

Im running iChat 4 (601) and the record chat option is grayed out in the video drop down menu.
I saw some one else had this problem but theirs was solved when they did the QT update.
I did the update... Still no change
anyone have any ideas?

Hi,
In order to initiate a recording, your chat partner must also be running Leopard's iChat 4. Could this be the problem?
To record otherwise, you will need a 3rd-party tool such as Conference Recorder.
Thanks,
Glen

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A representative will be with you shortly.
Thank you for your patience.
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Rachana: Hello! Welcome to Adobe Customer Service.
Rachana: Hi Linda.
Linda : Hello Rachana
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