Record Video won't use USB Webcam

Hello,
I am using Adobe Presenter 9/PowerPoint 2013 (32 bit) on a Windows 7 machine.
I am trying to use the Record Video function of Presenter, however, I can't seen to use an external USB webcam.
Steps.
1. I click Settings
2, I choose USB 2.0 PC Cam
3. I click OK
4. I get a message on the recording screen that the camera is turned off
(I attempt to click the picture of the camera to turn it on, nothing happens)
5. I go back into settings and the Selected camera is reset to None.
I know the camera works as I can use it in other applications.
Any help would be appreciated

Hello Suzanne,
Welcome to Adobe Forums.
Do you have SP1 installed for Windows 7?
Is that a laptop or Desktop ?
What is the name of the manufacturer for your USB Webcam ?
What is the name of the manufacturer for your computer ?
Make sure you have Presenter 9.0.2 update installed. (http://www.adobe.com/support/downloads/detail.jsp?ftpID=5690)
Thanks,
Vikram
Adobe Support

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