Recorded programs-sound disappears

Hello, I have a MkI vision box (the silver one), just recently when I play recorded content back the sound will suddenly disappear, I have to either stop the program and then restart it or rewind the last 10 sec or so & replay it again. Once it starts it keeps cutting out, I have tried turning off the box then back on again but it only works for a short time then the sound goes off again, its becoming very frustrating. The box is connected with a HDMI  cable. Any help or advice would be welcome, Thanks.

Hi aembgg,
I can get this sorted out for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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