Recording via built-in-bridge on 78xx

Hi. Couldn`t configure call recording on 7821 and 7841. Latest firmware sip78xx.10-1-1SR2-1. Recording on the other models (7942, 8945, cisco ip communicator) works fine.
CUCM 8.6.2.23900-10
Zoom CallRec 5.1.4

Hi.
Did you configure call recording profile , CTI user controlling profile , Sip Trunk to call recorder and Route pattern pointing to Sip Trunk?
Also did you associate the recording profile to DN configured on the phone?
Please refer to this doc
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/6_0_1/ccmfeat/cmfsgd601/fsmr.html#wp1066316
HTH
Regards
Carlo

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Recording via built-in-bridge on 78xx

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