Recording with agent installed in Windows 8

Hi we have an upgrade in some machines and now the agents that have machines with windows 8, don't send any record for the server.
we have
Cisco Unified CM Administration
System version: 8.6.2.20000-2
At each machine we install:
CiscoAgentDesktop
Cisco Unified WFO Monitoring and Recording Recording
in the file POSTISNTALL the IP is correct.
is this a bug?
if we upgrade to the new version, 9 it will word?
thanks

Seeing that Windows 8 is not supported yet by UCCX 9.02SR1 CAD I would 100% bet that WFO desktop and recording is not supported.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
Your only options here is going to Win7 or changing your recording mechanism to network or BiB (assuming you are only doing audio and not desktop recording).
Thanks,
Ryan

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Hi TiM,
According to your description, my understanding is that you got an error when you installed the prerequisites for SharePoint 2013 SP1 on Windows 2012 R2.
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Decisions with fresh install in windows 7 64 bit

Hi community,
I'm setting up a new laptop running windows 7 64 bit, and I'm trying to decide the best way to serve Application Express.
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Arg platform:Linux x86-64
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its equal...
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List platform:IBM: Linux on POWER Systems
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List platform:Microsoft Windows x64 (64-bit)
Arg platform:Linux x86-64
List platform:Oracle Solaris on x86-64 (64-bit)
Arg platform:Linux x86-64
List platform:Microsoft Windows (32-bit)
Arg platform:Linux x86-64
List platform:IBM: Linux on System z
Arg platform:Linux x86-64
Platform Short Name:linux_x64
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Thanks.
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Edited by: 805128 on Dec 19, 2012 9:58 AM

That is where I'm having the problem. I can't get the self update to work, because I keep getting timed out... I know it has something to do with my proxy server. This server doesn't have access to the internet, but has all of *oracle.com websites available to it. So basically I was trying to find a way around using that self update... Every time I test the https://updates.oracle.com link in the proxy settings in OEM. It says the test succedded, but when I try to update my credentials for MOS, I keep getting timed out.

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Hi Tolga,
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

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If you can still access the bios and the bios is detecting the hard drive, that is good. It may be that you just have a corrupt OS and not a bad hard drive. Best to try and do a restore to out-of-box state and see if you can run diagnostics on drive. Either restore from your hidden recovery partition, or use your recovery disks. If you have not made disks, you can purchase from Toshiba.
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Adobe AIR: No version greater than 1.5 will install on Windows 7

This came up while attempting to install Pandora One. The bundled installer for 2.6 did not work. It appeared to run successfully, even giving a successful install confirmation message, but running the Pandora app just caused the Adobe AIR user agreement window to pop up. Clicking "agree" or "cancel" had the same effect: the window disappeared, and Pandora did not launch. Click Pandora icon again, repeat.
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hi chris, ive read most of the threads involve this problem, and i've tried everything to install the new AIR but cannot and no fixes work.
heres my install log and msi log
oh and i get this error - An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
install log:
[2011-09-30:20:23:27] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:20:23:27] Commandline is:
[2011-09-30:20:23:27] No installed runtime detected
[2011-09-30:20:23:30] Relaunching with elevation
[2011-09-30:20:23:30] Launching subprocess with commandline c:\users\mykola\appdata\local\temp\aircfb1.tmp\adobe air installer.exe -ei
[2011-09-30:20:23:33] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:20:23:33] Commandline is: -stdio \\.\pipe\AIR_6288_0 -ei
[2011-09-30:20:23:33] No installed runtime detected
[2011-09-30:20:23:34] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:20:23:34] Installing msi at c:\users\mykola\appdata\local\temp\aircfb1.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:20:23:34] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-09-30:20:23:34] Rolling back install of c:\users\mykola\appdata\local\temp\aircfb1.tmp\setup.msi
[2011-09-30:20:23:34] Rollback complete
[2011-09-30:20:23:34] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-09-30:20:23:34] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-09-30:20:23:34] Runtime Installer end with exit code 7
[2011-09-30:20:23:39] Runtime Installer end with exit code 7
MSI log (lots of gibberish to me) :
=== Verbose logging started: 30-Sep-11 20:37:20 Build type: SHIP UNICODE 5.00.7600.00 Calling process: C:\Users\Mykola\appdata\local\temp\air7e76.tmp\adobe air installer.exe ===
MSI (c) (D4:34) [20:37:20:708]: Resetting cached policy values
MSI (c) (D4:34) [20:37:20:708]: Machine policy value 'Debug' is 0
MSI (c) (D4:34) [20:37:20:708]: ******* RunEngine:
           ******* Product: c:\users\mykola\appdata\local\temp\air7e76.tmp\setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (D4:34) [20:37:20:708]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (D4:34) [20:37:20:708]: Grabbed execution mutex.
MSI (c) (D4:34) [20:37:20:713]: Cloaking enabled.
MSI (c) (D4:34) [20:37:20:713]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (D4:34) [20:37:20:715]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (FC:B4) [20:37:20:718]: Running installation inside multi-package transaction c:\users\mykola\appdata\local\temp\air7e76.tmp\setup.msi
MSI (s) (FC:B4) [20:37:20:718]: Grabbed execution mutex.
MSI (s) (FC:20) [20:37:20:718]: Resetting cached policy values
MSI (s) (FC:20) [20:37:20:718]: Machine policy value 'Debug' is 0
MSI (s) (FC:20) [20:37:20:718]: ******* RunEngine:
           ******* Product: c:\users\mykola\appdata\local\temp\air7e76.tmp\setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (FC:20) [20:37:20:719]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (FC:20) [20:37:20:719]: Setting cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (FC:20) [20:37:20:719]: Using cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (FC:20) [20:37:20:719]: Setting cached product context: User non-assigned for product: 15C87F66801DC0F49AC3C1EB47EC33F8
MSI (s) (FC:20) [20:37:20:719]: Using cached product context: User non-assigned for product: 15C87F66801DC0F49AC3C1EB47EC33F8
MSI (s) (FC:20) [20:37:20:719]: Setting cached product context: User non-assigned for product: 1D442D4D0E5042D4682A2B34C3346517
MSI (s) (FC:20) [20:37:20:719]: Using cached product context: User non-assigned for product: 1D442D4D0E5042D4682A2B34C3346517
MSI (s) (FC:20) [20:37:20:719]: Setting cached product context: User non-assigned for product: 1D817D1518ADDAF419F9C5C13E3C3397
MSI (s) (FC:20) [20:37:20:719]: Using cached product context: User non-assigned for product: 1D817D1518ADDAF419F9C5C13E3C3397
MSI (s) (FC:20) [20:37:20:719]: Setting cached product context: User non-assigned for product: 2084275241CC09B4F9B3D39655EE721B
MSI (s) (FC:20) [20:37:20:719]: Using cached product context: User non-assigned for product: 2084275241CC09B4F9B3D39655EE721B
MSI (s) (FC:20) [20:37:20:719]: Setting cached product context: User non-assigned for product: 2366E99182BE37F4EABCE391E29BD281
MSI (s) (FC:20) [20:37:20:719]: Using cached product context: User non-assigned for product: 2366E99182BE37F4EABCE391E29BD281
MSI (s) (FC:20) [20:37:20:719]: Setting cached product context: User non-assigned for product: 2951B4F7F222F5E41A005EFA6DA1B03B
MSI (s) (FC:20) [20:37:20:719]: Using cached product context: User non-assigned for product: 2951B4F7F222F5E41A005EFA6DA1B03B
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: 49B108ABD82CEE648B601E0E123A5D91
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: 49B108ABD82CEE648B601E0E123A5D91
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: 71830D0834979384E8699B9F425C6ED7
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: 71830D0834979384E8699B9F425C6ED7
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: 87039105355FABE4AA77469CAF1AF289
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: 87039105355FABE4AA77469CAF1AF289
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: 9A636FAE466F30746A95588A49AD62F4
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: 9A636FAE466F30746A95588A49AD62F4
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: 9DF7B4E7ECE489249A0113067B190895
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: 9DF7B4E7ECE489249A0113067B190895
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: BE4A4C23D79CE414995C838FFD3DD1D5
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: BE4A4C23D79CE414995C838FFD3DD1D5
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: D2277A99BCA93F342A22BA7C31F351E9
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: D2277A99BCA93F342A22BA7C31F351E9
MSI (s) (FC:20) [20:37:20:720]: Setting cached product context: User non-assigned for product: F5025E79F4AEF8342B111F4846911F1C
MSI (s) (FC:20) [20:37:20:720]: Using cached product context: User non-assigned for product: F5025E79F4AEF8342B111F4846911F1C
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: User non-assigned for product: F7B475411D5781747B2FBE6F2E68A253
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: User non-assigned for product: F7B475411D5781747B2FBE6F2E68A253
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: machine assigned for product: 00002109030000000000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: machine assigned for product: 00002109030000000000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: machine assigned for product: 000021091A0090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: machine assigned for product: 000021091A0090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: machine assigned for product: 00002109411090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: machine assigned for product: 00002109411090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: machine assigned for product: 00002109440090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: machine assigned for product: 00002109440090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: machine assigned for product: 00002109510090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: machine assigned for product: 00002109510090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: machine assigned for product: 00002109511090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: machine assigned for product: 00002109511090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Setting cached product context: machine assigned for product: 00002109610090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:721]: Using cached product context: machine assigned for product: 00002109610090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109611090400100000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109611090400100000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109711090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109711090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109810090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109810090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109910090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109910090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109A10090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109A10090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109A20000000100000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109A20000000100000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109A20090400100000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109A20090400100000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109AB0090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Using cached product context: machine assigned for product: 00002109AB0090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:722]: Setting cached product context: machine assigned for product: 00002109B10090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 00002109B10090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 00002109C20090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 00002109C20090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 00002109E60090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 00002109E60090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 00002109F10090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 00002109F10090400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 00002109F100A0C00000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 00002109F100A0C00000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 00002109F100C0400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 00002109F100C0400000000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (FC:20) [20:37:20:723]: Setting cached product context: machine assigned for product: 0D756077321A70C3E844C138CE981581
MSI (s) (FC:20) [20:37:20:723]: Using cached product context: machine assigned for product: 0D756077321A70C3E844C138CE981581
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 13AECBF481D521242913EDC71FEBD7BB
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 13AECBF481D521242913EDC71FEBD7BB
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 18555481990E8AB4CBB63FB4F26006C0
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 18555481990E8AB4CBB63FB4F26006C0
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 1af2a8da7e60d0b429d7e6453b3d0182
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 2580801CE560199429063F57E6C31C28
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 2580801CE560199429063F57E6C31C28
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 4ccf9caae9dddda409c15b94a670bae2
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 4ccf9caae9dddda409c15b94a670bae2
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120622FF
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120622FF
MSI (s) (FC:20) [20:37:20:724]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140612FF
MSI (s) (FC:20) [20:37:20:724]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140612FF
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 5057D754566D59F4193CCE8B5CE6A9AC
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 5057D754566D59F4193CCE8B5CE6A9AC
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 56038CB4B89F1BD44BEAAAF2F19AABB2
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 56038CB4B89F1BD44BEAAAF2F19AABB2
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 580F1246AAF131ED0DA2FC4B215C224A
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 580F1246AAF131ED0DA2FC4B215C224A
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 6030E61781384634B8F8C04C9E73B6CA
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 6030E61781384634B8F8C04C9E73B6CA
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 68AB67CA7DA73301B7449A0400000010
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 68AB67CA7DA73301B7449A0400000010
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 6A1554C134743904194E4177DC560534
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 6A1554C134743904194E4177DC560534
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (FC:20) [20:37:20:725]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (FC:20) [20:37:20:725]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 70461E743D50A2D42B9B3C70007B2CDA
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 70461E743D50A2D42B9B3C70007B2CDA
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 742EF78996E4E2A49A161DF409F1BD6F
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 742EF78996E4E2A49A161DF409F1BD6F
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 7B97E000527E10F478A01C92247B8F4E
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 7B97E000527E10F478A01C92247B8F4E
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 84b9c17023c712640acaf308593282f8
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 84b9c17023c712640acaf308593282f8
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 8E58E8E6B4EC5FF4197F4099C9F9EAA6
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 8E58E8E6B4EC5FF4197F4099C9F9EAA6
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 924EB6C3E6C920A40A5837BF84D5B3AB
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 924EB6C3E6C920A40A5837BF84D5B3AB
MSI (s) (FC:20) [20:37:20:726]: Setting cached product context: machine assigned for product: 9379FB7D86A85334BBEE7357A29D8EB6
MSI (s) (FC:20) [20:37:20:726]: Using cached product context: machine assigned for product: 9379FB7D86A85334BBEE7357A29D8EB6
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: 93BAD29AC2E44034A96BCB446EB8552E
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: 9F2FDFE0D6387BE43AD230B83D1FBFA2
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: 9F2FDFE0D6387BE43AD230B83D1FBFA2
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: A06CC9B718B93A649A35676BFBE9CE79
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: A06CC9B718B93A649A35676BFBE9CE79
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: B6BB246AD1AC2414D84D13C8F3D38C43
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: B6BB246AD1AC2414D84D13C8F3D38C43
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: B7573E6B77E5519368A6CCCFB4D891C4
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: B7573E6B77E5519368A6CCCFB4D891C4
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: C140F365BDFDB7341A8E1E140E090667
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: C140F365BDFDB7341A8E1E140E090667
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (FC:20) [20:37:20:727]: Using cached product context: machine assigned for product: c1c4f01781cc94c4c8fb1542c0981a2a
MSI (s) (FC:20) [20:37:20:727]: Setting cached product context: machine assigned for product: C44CC767CBB9D834AB3DDF5459DD41B8
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: C44CC767CBB9D834AB3DDF5459DD41B8
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: C787118702BB8784AB26A60D5D3064F7
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: C787118702BB8784AB26A60D5D3064F7
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: CC978F6D6D95B4D4EAB97D164ED852DE
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: CC978F6D6D95B4D4EAB97D164ED852DE
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: CD74B90B5778D6A94C2821566E518ED7
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: CD74B90B5778D6A94C2821566E518ED7
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: DDA39468D428E8B4DB27C8D5DC5CA217
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: F4339ACB9C6B56F4A937CAA523A9D440
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: F4339ACB9C6B56F4A937CAA523A9D440
MSI (s) (FC:20) [20:37:20:728]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (FC:20) [20:37:20:728]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (FC:20) [20:37:20:729]: SRSetRestorePoint skipped for this transaction.
MSI (s) (FC:20) [20:37:20:729]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (FC:20) [20:37:20:730]: MainEngineThread is returning 2
MSI (s) (FC:B4) [20:37:20:730]: No System Restore sequence number for this installation.
MSI (s) (FC:B4) [20:37:20:730]: User policy value 'DisableRollback' is 0
MSI (s) (FC:B4) [20:37:20:730]: Machine policy value 'DisableRollback' is 0
MSI (s) (FC:B4) [20:37:20:730]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (FC:B4) [20:37:20:730]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (FC:B4) [20:37:20:730]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (FC:B4) [20:37:20:730]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (FC:B4) [20:37:20:731]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (FC:B4) [20:37:20:731]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (FC:B4) [20:37:20:731]: Restoring environment variables
MSI (c) (D4:34) [20:37:20:731]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D4:34) [20:37:20:732]: MainEngineThread is returning 2
=== Verbose logging stopped: 30-Sep-11 20:37:20 ===
please explain if there is anyway to fix this problem cause its getting really annoying

Agent as a Window service

Hi ,
I am able to create the agentscheduler successfully....able to schedule the scenario also with the below command
agentscheduler.bat "-PORT=20910" "-NAME=LocalAgent"
when i am trying to make it as a window service i am getting the below message
C:\OraHome_1\oracledi\bin>agentservice.bat -i -s LocalAgent 20910
A JDK is required to execute Web Services with OracleDI. You are currently using
a JRE.
Agentservice.bat
(c) Copyright Oracle. All rights reserved.
The system cannot find the path specified.
C:\OraHome_1\oracledi\bin>agentservice.bat -i -s LocalAgent 20910
A JDK is required to execute Web Services with OracleDI. You are currently using
a JRE.
Agentservice.bat
(c) Copyright Oracle. All rights reserved.
The system cannot find the path specified.
what will be the issue...
Thanks,
Ananth

Hi ,
the issues is sloved....
tools folder is missed in my box...i opened other thread for this..
Dev given the correct reply for that...
Re: Issue with Agent as a window service..
Thanks,
Ananth

Problem with the install of 11.1.0.1.0 Management Agent in silent mode

I have a server with the operation system windows 2003 and a installation WeblogicServer 10.3.2.
Now I like install the managemant agent for Grid Control on this server.
I use silent installation, because the in 11.1.0.1.0 Grid Control no longer supports a GUI-based OUI installation of the agent. (Reference : Master Note for Grid Control 11.1.0.1.0 Installation and Upgrade).
But the silent installation is not sucessfully.
I get following errors in the logfile:
oracle.sysman.oii.oiii.OiiiInventoryDoesNotExistException: Der Speicherort für den Bestandszeiger C:\Programme\Oracle\Inventory kann entweder nicht gelesen werden oder ist nicht vorhanden.
     at oracle.sysman.oii.oiii.OiiiInstallAreaControl.initAreaControl(OiiiInstallAreaControl.java:1763)
     at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:292)
     at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:231)
     at oracle.sysman.oii.oiic.OiicStandardInventorySession.initSession(OiicStandardInventorySession.java:180)
     at oracle.sysman.install.oneclick.EMGCGetUpgradeableHomes.initInventorySession(EMGCGetUpgradeableHomes.java:401)
     at oracle.sysman.install.oneclick.EMGCGetUpgradeableHomes.getHomes(EMGCGetUpgradeableHomes.java:113)
     at oracle.sysman.install.oneclick.EMGCGetUpgradeableHomes.getInstance(EMGCGetUpgradeableHomes.java:103)
     at oracle.sysman.install.oneclick.EMGCUpgradeSelection.m_createupgradeTblSCrollPane(EMGCUpgradeSelection.java:252)
     at oracle.sysman.install.oneclick.EMGCUpgradeSelection.m_createMainPanel(EMGCUpgradeSelection.java:151)
     at oracle.sysman.install.oneclick.EMGCUpgradeSelection.<init>(EMGCUpgradeSelection.java:109)
     at oracle.sysman.install.oneclick.EMGCUpgradeSelection.getInstance(EMGCUpgradeSelection.java:123)
     at oracle.sysman.install.oneclick.EMGCWizardFlow.<init>(EMGCWizardFlow.java:315)
     at oracle.sysman.install.oneclick.EMGCWizardFlow.getInstance(EMGCWizardFlow.java:527)
     at oracle.sysman.install.oneclick.EMGCWizardFlow.main(EMGCWizardFlow.java:1103)
     at oracle.sysman.install.oneclick.EMGCInstaller.main(EMGCInstaller.java:1044)
ERROR: ERROR: E-Mail-Adresse nicht angegeben
ERROR: Vollautomatische Installation nicht erfolgreich. Weitere Informationen finden Sie im Log.
Can everybody help me?
Petra

Hi,
the directory c:\Programme\Oracle\Inventory exist.
I haven't no further files, in which informations for the silent installation are logged.
I think, the error "ERROR: ERROR: E-Mail-Adresse nicht angegeben" is the actual problem, but I don't like give the e-mail-adress,
because I use following command for the installation:
D:\>D:\oas_stage\GridControlAgent_111010\Win32_Grid_Control_agent_download_11_1_0_1_0\win32\agent\setup.exe -silent -responseFile D:\oas_stage\GridControlAgent_
111010\Win32_Grid_Control_agent_download_11_1_0_1_0\win32\agent\additional_agent.rsp -invPtrLoc C:\Programme\Oracle\Inventory
The contents of the additional_agent.rsp is following:
## copyright (c) 1999, 2010 Oracle. All rights reserved. ##
## Specify values for the variables listed below to customize ##
## your installation. ##
## Each variable is associated with a comment. The comment ##
## identifies the variable type. ##
## Please specify the values in the following format: ##
## Type Example ##
## String "Sample Value" ##
## Boolean True or False ##
## Number 1000 ##
## StringList {"String value 1","String Value 2"} ##
## The values that are given as <Value Required> need to be ##
## specified for a silent installation to be successful. ##
## This response file is generated by Oracle Software ##
## Packager. ##
RESPONSEFILE_VERSION=2.2.1.0.0
#Inputs for Oracle Configuration Manager
#SECURITY_UPDATES_VIA_MYORACLESUPPORT:<Boolean> Whether security updates are reqi-
# uired via My Oracle Support
#DECLINE_SECURITY_UPDATES:<Boolean> Whether security updates should be declined.
#MYORACLESUPPORT_USERNAME & MYORACLESUPPORT_PASSWORD:<String> User name and passw-
# ord for My Oracle Support access, these will be effected only when SECU-
# RITY_UPDATES_VIA_MYORACLESUPPORT=true
#COLLECTOR_SUPPORTHUB_URL:<String> If there is not direct connection and Support
# hub is deployed. Need to specify that URL.
SECURITY_UPDATES_VIA_MYORACLESUPPORT=False
DECLINE_SECURITY_UPDATES=False
#[email protected]
#MYORACLESUPPORT_PASSWORD=no
#COLLECTOR_SUPPORTHUB_URL=<Value Unspecified>
#PARAMETERS FOR SOFTWARE UPDATES
#INSTALL_UPDATES_SELECTION:<String>
# Option 1. If you want to skip the software updates, provide
# INSTALL_UPDATES_SELECTION="skip"
# Option 2. If you have already downloaded the updates then provide
# INSTALL_UPDATES_SELECTION="staged"
# If you choose the Option 2 then make sure you also provide STAGE_LOCATION.
#STAGE_LOCATION:<String> Stage location for software updates. It will be effected
# only when INSTALL_UPDATES_SELECTION is set to "staged"
INSTALL_UPDATES_SELECTION="skip"
STAGE_LOCATION=<Value Unspecified>
#PROXY DETAILS FOR SECURITY UPDATES/ SOFTWARE UPDATES
#PROXY_USER:<String> User name for proxy access.
#PROXY_PWD:<String> Password for proxy access.
#PROXY_HOST:<String> Server providing proxy access.
#PROXY_PORT:<String> Port for proxy access.
PROXY_USER=<Value Unspecified>
PROXY_PWD=<Value Unspecified>
PROXY_HOST=<Value Unspecified>
PROXY_PORT=<Value Unspecified>
#Various inputs required for Installation and Configuration
#ORACLE_AGENT_HOME_LOCATION:<String> The location of oracle agent home.
#Agent home "agent11g" would be created under the directory specified by
#ORACLE_AGENT_HOME_LOCATION.
ORACLE_AGENT_HOME_LOCATION=D:\Oracle
#DEINSTALL_LIST:<StringList> List of components to be deinstalled during a
# deinstall session.The following choices are available. The value should
# contain only one of these choices.The choices are of the form
# Internal Name, Version : External name. Please use the internal name and
# version while specifying the value.
# oracle.sysman.top.agent, 10.2.0.0.0 : Oracle Management Agent 10.2.0.0.0
# oracle.sysman.top.em_seed, 10.2.0.0.0 : Oracle Enterprise Manager Repository Database 10.2.0.0.0
# oracle.sysman.top.oms, 10.2.0.0.0 : Oracle Enterprise Manager Grid Console 10.2.0.0.0
DEINSTALL_LIST={"oracle.sysman.top.agent","11.1.0.1.0"}
#b_silentInstall:<Boolean> The user should not change this value
#CLUSTER_NODES:<StringList> This variable represents the cluster node names
# selected by the user for installation.
b_silentInstall=true
#CLUSTER_NODES=<Value Unspecified>
#TOPLEVEL_COMPONENT:<StringList> The top level component to be installed in the
# current session.Value should contain only one of the following available
# choices.The choices are of the form Internal Name, Version : External name.
# Please use the internal name and version while specifying the value.
# oracle.sysman.top.agent, 10.3.0.0.0 : Oracle Management Agent 10.3.0.0.0
# Example: TOPLEVEL_COMPONENT = {"oracle.sysman.top.agent","10.3.0.0.0"}
TOPLEVEL_COMPONENT={"oracle.sysman.top.agent","11.1.0.1.0"}
#SELECTED_LANGUAGES:<StringList> Languages in which the components will be installed.
# The following choices are available. The value should contain only one of
# these choices.The choices are of the form Internal Name : External name.
# Please use the internal name while specifying the value.
# en, : English
# de, : German
# es, : Latin American Spanish
# es_MX, : Mexican Spanish
# es_ES, : Spanish
# fr, : French
# fr_CA, : Canadian French
# it, : Italian
# iw, : Hebrew
# ja, : Japanese
# ko, : Korean
# pt_BR, : Brazilian Portuguese
# zh_CN, : Simplified Chinese
# zh_TW, : Traditional Chinese
#Example: SELECTED_LANGUAGES = {"en"}
#SELECTED_LANGUAGES={"en"}
#COMPONENT_LANGUAGES:<StringList> Languages in which the components will be installed.
# The following choices are available. The value should contain only one of
# these choices.The choices are of the form Internal Name : External name.
# Please use the internal name while specifying the value.
# en, : English
# de, : German
# es, : Latin American Spanish
# es_MX, : Mexican Spanish
# es_ES, : Spanish
# fr, : French
# fr_CA, : Canadian French
# it, : Italian
# iw, : Hebrew
# ja, : Japanese
# ko, : Korean
# pt_BR, : Brazilian Portuguese
# zh_CN, : Simplified Chinese
# zh_TW, : Traditional Chinese
#Example: COMPONENT_LANGUAGES = {"en"}
COMPONENT_LANGUAGES={"en"}
#OMS_HOST:<String> OMS host info required to connect to OMS
#OMS_PORT:<String> OMS port info required to connect to OMS
#AGENT_REGISTRATION_PASSWORD:<String> Agent Registration Password needed to
# establish a secure connection to the OMS.
OMS_HOST=sidk-vswo14.smi.sachsen.de
OMS_PORT=4889
AGENT_REGISTRATION_PASSWORD=gc11agent
#s_agentSrvcName:<String> Sets the agent Service Name and this variable can be
# used to overrite the agent service name calculated by the install. This is
# required for only Windows.
# Example:
# s_agentSrvcName = "Oracleagent11gAgent" ; default value
# s_agentSrvcName = "GridAgent"      ; User specified value
#s_agentSrvcName=""
#Please Don't change the values of these variables
#FROM_LOCATION:<String> Complete path to the products.xml.
#b_upgrade:<Boolean> "whether it is Upgrade or not"
#EM_INSTALL_TYPE:<STRING> install type
FROM_LOCATION="../stage/products.xml"
b_upgrade=false
EM_INSTALL_TYPE="AGENT"
Regards Petra

12c agent install fails with error - The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed

Hi,
I am trying to install 12c agent on windows 7 64 bit server by following m.note .
It is failing with Agent Configuration failed, please see below error message.
INFO: length of temp is2
INFO: Return value:C:\/Oracle/12.1.0.3.0_AgentCore_233/core
INFO: ** Agent Port Check completed successfully.**
INFO: ERROR: The Management Agent configuration failed. The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed, or this plug-in may not be present in the Management Agent software. Ensure that the Management Agent software has the oracle.sysman.oh monitoring plug-in, if not then retry the operation. If the agent software has the oracle.sysman.oh monitoring plug-in, view the plug-in deployment log C:\Oracle\12.1.0.3.0_AgentCore_233\core\install\logs to check if the plug-in configuration for the oracle.sysman.oh monitoring plug-in failed.
INFO:
INFO: perform - mode finished for action: configure
INFO:
INFO: You can see the log file: C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\cfgtoollogs\oui\configActions2014-10-03_08-48-15-AM.log
INFO:
INFO: C:\Oracle\12.1.0.3.0_AgentCore_233>exit /b 3
INFO: Plugin homes:
INFO: Plugin homes:
INFO: C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\oui\bin\runConfig.bat ORACLE_HOME=C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0 RESPONSE_FILE=C:\Oracle\12.1.0.3.0_AgentCore_233\core\12.1.0.3.0\agent.rsp ACTION=configure MODE=perform COMPONENT_XML={oracle.sysman.top.agent.11_1_0_1_0.xml} RERUN=true completed with status=3
SEVERE: ERROR: Agent Configuration Failed
Thanks,

Looks like , J2EE is having a problem connecting to the DB.Pls. chk. the following
-If you have configured the loop-back adapter , if installing on a local system & updated the /etc/host file with your ip address and host name.
or if the system is part of some n/w group and has ip address assigned ?
-Jdk 1.4 version is installed in your system
-Enough free Disk space available in the system
-How much RAM your system has which windows version you are using ?
-Is the DB is coming up properly ? its error related to this. check the logs.
-If the ports used by sap install / run used by other services running on the system ? & user have admin. privileges on the system .
Pls. update with your findings on above same , for the step next ...
Thanks ,
Uppal

OPMN process failing every second on 12c agent install Windows servers

Hi,
I have installed the 12c agent to both Windows 2003 and Windows 2008 servers and on both OS's I receive an application error event in the Windows logs that the opmn.exe is crashing. I have no idea what this process is or why it's crashing. I don't see any OPMN\logs in the home directory. Any idea what I"m doing wrong? I'm installing it with a response file and it seems like it's working fine otherwise, but I cannot figure out why it installed this opmn.exe and how to install it without it?
Any help hugely appreciated!!
Thanks

Hi,
This is caused due to the service 'Oracle-agent12r1ProcessManager' that gets created as a part of 12C agent.
Issue is being investigated in following BUG:
BUG 14610919 - WINDOWS AGENT INSTALLER 12C BP1 INSTALLING OPMN.EXE SERVICE
Stopping the service Oracle-agent12r1ProcessManager will stop the errors and will not have any impact on the functionality of the agent.
Regards,
Venkat

Recording with agent installed in Windows 8

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