Recordings not playing correctly when watching online

It stops the playback at 45 minutes. I am still having the issue. 3 recordings tonight all at the same time and all 3 started 5-6 minutes in when watching online. All 3 play fine in my house. Kenal0

I have 2 x1 dvrs and a total of 6 terminals. All play nicely at home, recordings all showing up and I do not have any problems in my home. When I go to watch a recording from outside my home, the recordings are starting 15 minutes into the program. They are skipping the first 15 minutes. The counter at the bottom shows 0-60 but 0 is where the program is already started in other words you cannot rewind to the beginning. The recordings all play fine in my home on any of the boxes.Any ideas? Kenal0

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