RecordNow version 7.32.1 build 08e update problem - Intrnal Error 03f2.8007007b

Hello All! 
Machine is T30 with WinXP Professional SP2
(RecordNow ver 4.10 preinstalled)
There is RecordNow 7.32.1 update accessible from ThinkVantage System Update (listed as optional).
When I try to install it I get Internal Error 03f2.8007007b from installer. Update is interrupted at this point.
I know this is RecordNow issue, not TVSU. Because the update downloads OK and package integrity is verified. Anyway, I could not get this solved using Roxio support forums:
http://forums.support.roxio.com/lofiversion/index.php/t17819.html
I have current version of Windows installer and I've turned off personal firewall
There is no Windows Defender and there is nothing in the event log.
Plase help!
-karabass
Solved!
Go to Solution.

Did you ever get an answer to your post???
Reinstalling this software to a cleanly formatted disk has really been a nightmare.I had to search days to find a copy of the RecordNow program for my CD-RW/DVD player on my T30  2366FBU system. Upon finding it on Lenovo's site, (  rn732108f.exe  )
    http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-57007
I gleefully downloaded it and selected it auto install for me. The process went smoothly through the complete installation till the very end when a pop-up came up stating 
"This program can only be used on IBM or Lenovo hardware"        ????? 
Then stopped dead without installing. 
The directory and files installed therein are password protected and I'm back to square one. 
Ever seen this issue??? 
Sparky

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                          62 __ZN5Mondo10CMessenger12ReceiveOtherERKNS_8CMessageE + 33 (in Adobe Bridge CS5) [0x666edd]
                            62 start + 889420 (in Adobe Bridge CS5) [0xdbebc]
                              62 start + 875976 (in Adobe Bridge CS5) [0xd8a38]
                                62 start + 3812116 (in Adobe Bridge CS5) [0x3a5784]
                                  62 start + 3657439 (in Adobe Bridge CS5) [0x37fb4f]
                                    62 start + 3656395 (in Adobe Bridge CS5) [0x37f73b]
                                      62 __ZN5Mondo9CFilePort4ReadEPvm + 94 (in Adobe Bridge CS5) [0x6afa0e]
                                        62 _FSReadFork + 59 (in CarbonCore) [0x961a7cd1]
                                          62 ___pread + 10 (in libSystem.B.dylib) [0x91aa510a]
      Kernel stack:
        62 _unix_syscall + 572 [0x3e3a7f]
          62 _pread_nocancel + 174 [0x391751]
            62 _nosys + 593 [0x39164d]
              62 _vn_rdwr + 353 [0x1ede33]
                62 _VNOP_READ + 168 [0x1f8492]
                  62 _hfs_vnop_read + 308 [0x32cad0]
                    62 _cluster_read + 61 [0x1d3648]
                      62 _cluster_read_ext + 266 [0x1d2920]
                        62 _cluster_pageout + 2340 [0x1d12ca]
                          62 _cluster_copy_upl_data + 2767 [0x1cf7a7]
                            62 _VNOP_STRATEGY + 47 [0x1f67df]
                              62 _hfs_vnop_strategy + 52 [0x32e382]
                                62 _buf_strategy + 868 [0x1cad62]
                                  62 _spec_strategy + 705 [0x2054fe]
                                    62 com.apple.iokit.IOStorageFamily (1.5.6) + 60194 [0x64cb22]
                                      62 com.apple.iokit.IOStorageFamily (1.5.6) + 34129 [0x646551]
                                        62 com.apple.iokit.IOStorageFamily (1.5.6) + 22029 [0x64360d]
                                          62 com.apple.iokit.IOStorageFamily (1.5.6) + 13317 [0x641405]
                                            62 com.apple.iokit.IOSCSIBlockCommandsDevice (2.1.1) + 5174 [0x669436]
                                              62 com.apple.iokit.IOSCSIArchitectureModelFamily (2.1.1) + 41109 [0x62f095]
                                                62 __ZN13IOCommandGate9runActionEPFiP8OSObjectPvS2_S2_S2_ES2_S2_S2_S2_ + 261 [0x427525]
                                                  62 com.apple.iokit.IOSCSIBlockCommandsDevice (2.1.1) + 43636 [0x672a74]
                                                    62 com.apple.iokit.IOSCSIArchitectureModelFamily (2.1.1) + 41532 [0x62f23c]
                                                      62 _IORecursiveLockSleep + 67 [0x40adad]
                                                        62 _lck_mtx_sleep + 87 [0x130d90]
                                                          62 _thread_block + 33 [0x136f20]
                                                            62 _thread_continue + 1180 [0x136cb3]
      Thread id:      1071b5d0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _vio_timeout + 883035 (in Adobe Bridge CS5) [0x960ed8]
              62 _vio_timeout + 757734 (in Adobe Bridge CS5) [0x942563]
                62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Kernel stack:
        1 _unix_syscall + 572 [0x3e3a7f]
          1 ___semwait_signal_nocancel + 104 [0x381fff]
            1 _semaphore_timedwait_trap_internal + 89 [0x139eea]
              1 _semaphore_wait_internal + 565 [0x139c87]
                1 _thread_block + 33 [0x136f20]
                  1 _thread_block_reason + 135 [0x136e7c]
                    1 _thread_setrun + 3597 [0x136217]
                      1 _machine_idle + 271 [0x1ac3ec]
      Thread id:      7fdf7d8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 ??? [0x30930ed]
                62 ??? [0x30936f1]
                  62 _MPWaitOnQueue + 208 (in CarbonCore) [0x961baa60]
                    62 _TSWaitOnConditionTimedRelative + 202 (in CarbonCore) [0x96199c36]
                      62 _TSWaitOnCondition + 126 (in CarbonCore) [0x961bade3]
                        62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      92bd998
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 _semaphore_timedwait_trap + 10 (in libSystem.B.dylib) [0x91a631ba]
      Thread id:      895b410
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 ??? [0x193ed487]
                62 ??? [0x193ee2d6]
                  62 _MPWaitOnQueue + 208 (in CarbonCore) [0x961baa60]
                    62 _TSWaitOnConditionTimedRelative + 202 (in CarbonCore) [0x96199c36]
                      62 _TSWaitOnCondition + 126 (in CarbonCore) [0x961bade3]
                        62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      8957f20
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 ??? [0x192be77c]
              62 _EntryFM + 968916 (in Camera Raw) [0x1957dfe4]
                62 ??? [0x191dc1c8]
                  62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      1071d048
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN5Mondo7CThread9EntryProcEv + 18 (in Adobe Bridge CS5) [0x736f3a]
                62 start + 3035836 (in Adobe Bridge CS5) [0x2e7f2c]
                  62 start + 3035734 (in Adobe Bridge CS5) [0x2e7ec6]
                    62 start + 3031339 (in Adobe Bridge CS5) [0x2e6d9b]
                      62 _semaphore_wait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631ae]
      Thread id:      92bec80
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN5Mondo7CThread9EntryProcEv + 18 (in Adobe Bridge CS5) [0x736f3a]
                62 start + 3035836 (in Adobe Bridge CS5) [0x2e7f2c]
                  62 start + 3035734 (in Adobe Bridge CS5) [0x2e7ec6]
                    62 start + 3031339 (in Adobe Bridge CS5) [0x2e6d9b]
                      62 _semaphore_wait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631ae]
      Thread id:      8957b58
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 _kevent + 10 (in libSystem.B.dylib) [0x91a938c6]
      Thread id:      8957790
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN5Mondo7CThread9EntryProcEv + 18 (in Adobe Bridge CS5) [0x736f3a]
                62 start + 3342240 (in Adobe Bridge CS5) [0x332c10]
                  62 start + 3031339 (in Adobe Bridge CS5) [0x2e6d9b]
                    62 _semaphore_wait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631ae]
      Thread id:      895a4f0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN5Mondo7CThread9EntryProcEv + 18 (in Adobe Bridge CS5) [0x736f3a]
                62 start + 2993794 (in Adobe Bridge CS5) [0x2ddaf2]
                  62 start + 3004782 (in Adobe Bridge CS5) [0x2e05de]
                    62 start + 3031339 (in Adobe Bridge CS5) [0x2e6d9b]
                      62 _semaphore_wait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631ae]
      Thread id:      89582e8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _glvmDoWork + 162 (in libGLProgrammability.dylib) [0x92548b32]
              62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      7abc8b8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _thread_proxy + 96 (in SwitchBoardClient) [0x1e55b4d0]
              62 __ZN5adobe11switchboard15ConnectionQueue3runEv + 228 (in SwitchBoardClient) [0x1e5b3a94]
                62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      86122e8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _thread_proxy + 96 (in SwitchBoardClient) [0x1e55b4d0]
              62 __ZN5adobe11switchboard6Client3runEv + 178 (in SwitchBoardClient) [0x1e57ab42]
                62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      7fddd60
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _thread_proxy + 96 (in SwitchBoardClient) [0x1e55b4d0]
              62 ___recvmsg + 10 (in libSystem.B.dylib) [0x91ac50e2]
      Kernel stack:
        62 _unix_syscall + 572 [0x3e3a7f]
          62 _recvmsg_nocancel + 440 [0x3b15d3]
            62 _socketpair + 1219 [0x3b0f79]
              62 _soreceive + 1142 [0x3ac8df]
                62 _sbwait + 159 [0x3add29]
                  62 _msleep + 157 [0x3863e8]
                    62 _uiomove + 653 [0x386037]
                      62 _lck_mtx_sleep + 87 [0x130d90]
                        62 _thread_block + 33 [0x136f20]
                          62 _thread_continue + 1180 [0x136cb3]
      Thread id:      112a8d60
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _thread_proxy + 96 (in SwitchBoardClient) [0x1e55b4d0]
              62 ___recvmsg + 10 (in libSystem.B.dylib) [0x91ac50e2]
      Kernel stack:
        62 _unix_syscall + 572 [0x3e3a7f]
          62 _recvmsg_nocancel + 440 [0x3b15d3]
            62 _socketpair + 1219 [0x3b0f79]
              62 _soreceive + 1142 [0x3ac8df]
                62 _sbwait + 159 [0x3add29]
                  62 _msleep + 157 [0x3863e8]
                    62 _uiomove + 653 [0x386037]
                      62 _lck_mtx_sleep + 87 [0x130d90]
                        62 _thread_block + 33 [0x136f20]
                          62 _thread_continue + 1180 [0x136cb3]
      Thread id:      84efb58
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 _semaphore_timedwait_trap + 10 (in libSystem.B.dylib) [0x91a631ba]
    Process:        ATSServer [130]
    Path:           /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer
      ADDRESS         BINARY
      00001000        /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer
      Thread id:      826c5d0
      User stack:
        62 ??? [0x4b46]
          62 ??? [0xdd21f]
            62 _CFRunLoopRun + 84 (in CoreFoundation) [0x94721b04]
              62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      826be40
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
    Process:        AirPort Base Station Agent [118]
    Path:           /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
      ADDRESS         BINARY
      00001000        /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
      Thread id:      826e7d8
      User stack:
        62 ??? [0x25ad]
          62 ??? [0x2680]
            62 _NSApplicationMain + 574 (in AppKit) [0x959471d8]
              62 -[NSApplication run] + 795 (in AppKit) [0x95979f9f]
                62 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (in AppKit) [0x95980f88]
                  62 __DPSNextEvent + 657 (in AppKit) [0x959816d5]
                    62 _BlockUntilNextEventMatchingListInMode + 106 (in HIToolbox) [0x91ecef39]
                      62 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x91ecf0c5]
                        62 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                          62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                            62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      7fdc2e8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 ___select + 10 (in libSystem.B.dylib) [0x91ab260a]
      Thread id:      84f37d8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 ??? [0x1e458]
              62 ??? [0x1a1cb]
                62 ??? [0x1e759]
                  62 _semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631c6]
    Process:        DirectoryService [11]
    Path:           /usr/sbin/DirectoryService
      ADDRESS         BINARY
      00001000        /usr/sbin/DirectoryService
      00160000        /System/Library/PrivateFrameworks/DirectoryServiceCore.framework/Versions/A/Dir ectoryServiceCore
      Thread id:      7203790
      User stack:
        62 start + 54 (in DirectoryService) [0x1631a]
          62 _main + 2767 (in DirectoryService) [0x16e07]
            62 _CFRunLoopRun + 84 (in CoreFoundation) [0x94721b04]
              62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      7205d60
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 __ZN9DSLThread11_RunWrapperEPv + 84 (in DirectoryServiceCore) [0x168166]
              62 __ZN9DSCThread3RunEv + 39 (in DirectoryServiceCore) [0x167f5b]
                62 __ZN20CPluginRunLoopThread10ThreadMainEv + 222 (in DirectoryService) [0x22fc4]
                  62 _CFRunLoopRun + 84 (in CoreFoundation) [0x94721b04]
                    62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      718ee40
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 __ZN9DSLThread11_RunWrapperEPv + 84 (in DirectoryServiceCore) [0x168166]
              62 __ZN9DSCThread3RunEv + 39 (in DirectoryServiceCore) [0x167f5b]
                62 __ZN17CMigHandlerThread10ThreadMainEv + 303 (in DirectoryService) [0x231fd]
                  62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Kernel stack:
        62 _dtrace_get_cpu_int_stack_top + 543 [0x198fa3]
          62 _mach_msg_overwrite_trap + 3808 [0x1270ea]
            62 _ipc_mqueue_receive + 750 [0x121292]
              62 _thread_block + 33 [0x136f20]
                62 _thread_continue + 1180 [0x136cb3]
      Thread id:      7204a78
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 _kevent + 10 (in libSystem.B.dylib) [0x91a938c6]
      Thread id:      718d3c8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 __ZN9DSLThread11_RunWrapperEPv + 84 (in DirectoryServiceCore) [0x168166]
              62 __ZN9DSCThread3RunEv + 39 (in DirectoryServiceCore) [0x167f5b]
                62 __ZN17CMigHandlerThread10ThreadMainEv + 162 (in DirectoryService) [0x23170]
                  62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      7fde8b8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 __ZN9DSLThread11_RunWrapperEPv + 84 (in DirectoryServiceCore) [0x168166]
              62 ___syscall + 5 (in libSystem.B.dylib) [0x91aa52b5]
    Process:        Dock [128]
    Path:           /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
      ADDRESS         BINARY
      00001000        /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
      12f80000        /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
      Thread id:      826c208
      User stack:
        62 ??? [0x537a]
          62 ??? [0x97e97]
            62 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213 (in Foundation) [0x97e6f3d5]
              62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                54 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
                8 _CFRunLoopRunSpecific + 3896 (in CoreFoundation) [0x947216b8]
                  8 _mshPerform + 32 (in HIServices) [0x9248d00f]
                    8 ??? [0x2a8cf]
                      8 ??? [0x2a345]
                        8 ??? [0x11ecf]
                          8 ??? [0x245e2]
                            8 __HandlePopUpMenuSelection2 + 111 (in HIToolbox) [0x9203a2eb]
                              8 __HandlePopUpMenuSelection5 + 120 (in HIToolbox) [0x92000790]
                                8 __HandlePopUpMenuSelection7 + 627 (in HIToolbox) [0x91f6d3fb]
                                  8 __Z19PopUpMenuSelectCoreP8MenuData5PointdS1_tjPK4RecttmS4_S4_PK10__CFStringPP13 OpaqueMenuRefPt + 1845 (in HIToolbox) [0x91f6db83]
                                    6 __Z15TrackMenuCommonR14MenuSelectDataPh + 3860 (in HIToolbox) [0x91eff07c]
                                      6 __Z19IsUserStillTrackingP14MenuSelectDataPh + 493 (in HIToolbox) [0x91f15e0f]
                                        6 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x91ecf0c5]
                                          6 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                                            6 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                                              6 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
                                    1 __Z15TrackMenuCommonR14MenuSelectDataPh + 4596 (in HIToolbox) [0x91eff35c]
                                      1 __Z13FlashFeedbackP14MenuSelectData + 154 (in HIToolbox) [0x91f1bd1e]
                                        1 __ZN6HIView13SimulateClickEsmPs + 225 (in HIToolbox) [0x91f1bedb]
                                          1 _SendEventToEventTargetWithOptions + 58 (in HIToolbox) [0x91ea63e0]
                                            1 __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 405 (in HIToolbox) [0x91ea657b]
                                              1 __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1181 (in HIToolbox) [0x91ea713d]
                                                1 __ZN6HIView12EventHandlerEP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 1954 (in HIToolbox) [0x91eb55bc]
                                                  1 __ZN6HIView17SimulateClickSelfEsmPs + 41 (in HIToolbox) [0x91f1bfcf]
                                                    1 __Z22SendControlSimulateHitP6HIViewsmPs + 199 (in HIToolbox) [0x91f1c133]
                                                      1 _SendEventToEventTargetWithOptions + 58 (in HIToolbox) [0x91ea63e0]
                                                        1 __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 405 (in HIToolbox) [0x91ea657b]
                                                          1 __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1181 (in HIToolbox) [0x91ea713d]
                                                            1 __ZN6HIView12EventHandlerEP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 2185 (in HIToolbox) [0x91eb56a3]
                                                              1 __ZN18HIStandardMenuView15SimulateHitSelfEsmPs + 181 (in HIToolbox) [0x91f1c247]
                                                                1 __ZN10HIMenuView15SimulateHitSelfEsmPs + 194 (in HIToolbox) [0x91f1c34c]
                                                                  1 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                                                                    1 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                                                                      1 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
                                    1 __Z15TrackMenuCommonR14MenuSelectDataPh + 5022 (in HIToolbox) [0x91eff506]
                                      1 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                                        1 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                                          1 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      826c998
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 ??? [0x1340d]
              62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      84f15d0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 ___NSThread__main__ + 308 (in Foundation) [0x97e3a9a4]
              62 _kevent + 10 (in libSystem.B.dylib) [0x91a938c6]
    Process:        Finder [133]
    Path:           /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
      ADDRESS         BINARY
      00001000        /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
      004e5000        /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
      004fe000        /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
      00546000        /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
      005a0000        /System/Library/PrivateFrameworks/URLMount.framework/URLMount
      12bc2000        /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
      15611000        /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
      15694000        /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
      1669e000        /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
      Thread id:      826a3c8
      User stack:
        62 ??? [0x92d6]
          62 ??? [0xf31d5]
            62 ??? [0x23319]
              62 _RunApplicationEventLoop + 207 (in HIToolbox) [0x91f2c2b3]
                62 __AcquireNextEvent + 58 (in HIToolbox) [0x91f2db56]
                  62 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x91ecf0c5]
                    62 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                      62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                        62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      84ef3c8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN23TSystemNotificationTask26SystemNotificationTaskProcEPv + 123 (in DesktopServicesPriv) [0x94624d0f]
                62 _CFRunLoopRun + 84 (in CoreFoundation) [0x94721b04]
                  62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      7fdbb58
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN25TFSEventsNotificationTask28FSEventsNotificationTaskProcEPv + 216 (in DesktopServicesPriv) [0x94624e88]
                62 _CFRunLoopRun + 84 (in CoreFoundation) [0x94721b04]
                  62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      8615ba0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN13TNodeSyncTask12SyncTaskProcEPv + 84 (in DesktopServicesPriv) [0x9462fe6a]
                62 _MPWaitOnQueue + 208 (in CarbonCore) [0x961baa60]
                  62 _TSWaitOnConditionTimedRelative + 202 (in CarbonCore) [0x96199c36]
                    62 _TSWaitOnCondition + 126 (in CarbonCore) [0x961bade3]
                      62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      86126b0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 _kevent + 10 (in libSystem.B.dylib) [0x91a938c6]
      Thread id:      8611f20
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 ___select + 10 (in libSystem.B.dylib) [0x91ab260a]
      Thread id:      1071dba0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _PrivateMPEntryPoint + 56 (in CarbonCore) [0x961b8fbb]
              62 __ZN15TFolderSizeTask18FolderSizeTaskProcEPv + 104 (in DesktopServicesPriv) [0x94631db4]
                62 _MPWaitOnQueue + 208 (in CarbonCore) [0x961baa60]
                  62 _TSWaitOnConditionTimedRelative + 246 (in CarbonCore) [0x96199c62]
                    62 _semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631c6]
      Thread id:      10719b58
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 ??? [0x9b12]
              62 ??? [0x48a0c]
                62 ??? [0x49bcd]
                  62 ??? [0x49c65]
                    62 _semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631c6]
      Thread id:      11b25790
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 ??? [0x9b12]
              62 ??? [0xdcfea]
                62 ??? [0xe037b]
                  62 ??? [0x49c65]
                    62 _semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x91a631c6]
    Process:        Image Capture Extension [261]
    Path:           /System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension
      ADDRESS         BINARY
      00001000        /System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension
      00069000        /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
      000c4000        /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
      00188000        /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
      Thread id:      1057aba0
      User stack:
        62 start + 54 (in Image Capture Extension) [0x1f2a]
          62 _NSApplicationMain + 574 (in AppKit) [0x959471d8]
            62 -[NSApplication run] + 795 (in AppKit) [0x95979f9f]
              62 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (in AppKit) [0x95980f88]
                62 __DPSNextEvent + 657 (in AppKit) [0x959816d5]
                  62 _BlockUntilNextEventMatchingListInMode + 106 (in HIToolbox) [0x91ecef39]
                    62 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x91ecf0c5]
                      62 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                        62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                          62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      8958a78
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 ___select + 10 (in libSystem.B.dylib) [0x91ab260a]
    Process:        KernelEventAgent [35]
    Path:           /usr/sbin/KernelEventAgent
      ADDRESS         BINARY
      00001000        /usr/sbin/KernelEventAgent
      Thread id:      72a0998
      User stack:
        62 start + 54 (in KernelEventAgent) [0x1bfe]
          62 _main + 1126 (in KernelEventAgent) [0x3b7f]
            62 _CFRunLoopRun + 84 (in CoreFoundation) [0x94721b04]
              62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      7ab9f20
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 ___select + 10 (in libSystem.B.dylib) [0x91ab260a]
    Process:        Spotlight [122]
    Path:           /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight
      ADDRESS         BINARY
      00001000        /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight
      00057000        /System/Library/PrivateFrameworks/Calculate.framework/Versions/A/Calculate
      00068000        /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
      000d1000        /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
      11ef3000        /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
      Thread id:      826d8b8
      User stack:
        62 ??? [0x26ea]
          62 _NSApplicationMain + 574 (in AppKit) [0x959471d8]
            62 -[NSApplication run] + 795 (in AppKit) [0x95979f9f]
              62 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (in AppKit) [0x95980f88]
                62 __DPSNextEvent + 657 (in AppKit) [0x959816d5]
                  62 _BlockUntilNextEventMatchingListInMode + 106 (in HIToolbox) [0x91ecef39]
                    62 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x91ecf0c5]
                      62 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                        62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                          62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      86135d0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _fe_fragment_thread + 54 (in QuartzCore) [0x968a4a09]
              62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
    Process:        SystemUIServer [131]
    Path:           /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
      ADDRESS         BINARY
      00001000        /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
      0006a000        /System/Library/PrivateFrameworks/SystemUIPlugin.framework/Versions/A/SystemUIP lugin
      00078000        /System/Library/PrivateFrameworks/NetworkConfig.framework/Versions/A/NetworkCon fig
      000cc000        /System/Library/PrivateFrameworks/ICANotifications.framework/Versions/A/ICANoti fications
      000f6000        /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
      00101000        /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
      0010a000        /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
      0023e000        /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
      0039c000        /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
      003d7000        /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
      003e8000        /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
      0042f000        /usr/lib/libcurl.4.dylib
      004f1000        /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
      00700000        /Applications/iCal.app/Contents/Resources/iCalDockExtra.bundle/Contents/MacOS/i CalDockExtra
      0070a000        /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
      00725000        /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
      00776000        /System/Library/CoreServices/Menu Extras/TextInput.menu/Contents/MacOS/TextInput
      0078c000        /System/Library/CoreServices/Menu Extras/AirPort.menu/Contents/MacOS/AirPort
      11ef3000        /System/Library/CoreServices/Menu Extras/Bluetooth.menu/Contents/MacOS/Bluetooth
      11f0c000        /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
      11f2b000        /System/Library/Frameworks/IOBluetoothUI.framework/Versions/A/IOBluetoothUI
      11f62000        /System/Library/CoreServices/Menu Extras/TimeMachine.menu/Contents/MacOS/TimeMachine
      11f9f000        /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
      1223d000        /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
      12396000        /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
      15cbd000        /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/Cli entController.bundle/Contents/MacOS/ClientController
      15cde000        /System/Library/PrivateFrameworks/EAP8021X.framework/Versions/A/EAP8021X
      15cff000        /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect
      Thread id:      7fde128
      User stack:
        62 ??? [0x5646]
          62 ??? [0x5b44]
            62 -[NSApplication run] + 795 (in AppKit) [0x95979f9f]
              62 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (in AppKit) [0x95980f88]
                62 __DPSNextEvent + 657 (in AppKit) [0x959816d5]
                  62 _BlockUntilNextEventMatchingListInMode + 106 (in HIToolbox) [0x91ecef39]
                    62 _ReceiveNextEventCommon + 374 (in HIToolbox) [0x91ecf0c5]
                      62 _RunCurrentEventLoopInMode + 283 (in HIToolbox) [0x91ecf2ac]
                        62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                          62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      84f3048
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 __StaticProcessIOObjectsArray + 95 (in ICANotifications) [0xd4e9e]
              62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      84f2c80
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 _kevent + 10 (in libSystem.B.dylib) [0x91a938c6]
      Thread id:      826a790
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 ___NSThread__main__ + 308 (in Foundation) [0x97e3a9a4]
              62 -[NSThread main] + 45 (in Foundation) [0x97e3adfd]
                62 ??? [0x2682c]
                  62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                    62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      7abc4f0
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 __ZN9CAPThread5EntryEPS_ + 96 (in CoreAudio) [0x904ab480]
              62 __ZN10HALRunLoop9OwnThreadEPv + 160 (in CoreAudio) [0x904ab5f8]
                62 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x94721aa8]
                  62 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x91a63166]
      Thread id:      8611000
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 __pthread_start + 321 (in libSystem.B.dylib) [0x91a94055]
            62 _fe_fragment_thread + 54 (in QuartzCore) [0x968a4a09]
              62 ___semwait_signal + 10 (in libSystem.B.dylib) [0x91a6a34e]
      Thread id:      895a8b8
      User stack:
        62 _thread_start + 34 (in libSystem.B.dylib) [0x91a93f12]
          62 ___select + 10 (in libSystem.B.dylib) [0x91ab260a]

    Have you checked that your Adobe version is compatible with your OS - 10.5.8 is a bit old; you should consider updating to Snow Leopard regardless. You can buy the retail disk at online resellers or the Apple Store for $29. It'll be at version 10.6.3 or .4; you can then update to the latest via Software Update to 10.6.8.
    In the meantime, you might want to consider to also contact Adobe; ask about the compatibility and if they want to see the report.

  • Mac mail version 4.5(1084/1085) can't be used on Mac OS X Version 10.6.8(Build 10K549)

    At some stage today I did an update which has killed Mac Mail.
    I have read the forums, performed a combo update 10.6.8 with no result, I still get the error
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    Any thoughts?

    Thanks mate but Software update is indicating that I am all up to date.
    I have booted off an older clone and mail was fine. I may have to go for a fresh install of the system but it annoys me to have to do that. It's gotta be something simple!

  • I deleted my Mail app sometime back. I reinstalled it again, today, on my Macbook Snow Leopard Mac OS but when I try launching Mail, it says ' You have Mail version 4.0(1075/1085). It can't be used on Mac OS X version 10.6.8(Build 10K549)",

    I deleted my Mail app sometime back. I reinstalled it again, today, on my Macbook Snow Leopard Mac OS but when I try launching Mail, it says ' You have Mail version 4.0(1075/1085). It can't be used on Mac OS X version 10.6.8(Build 10K549)",

    The Mail version for your machine is 4.6 (1085)   You can get it via the Combo updater.  Mac OS X 10.6.8 Update Combo v1.1
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  • What does this mean and why? How to fix?Mac OS X Version 10.8.56.6 (1510/1508). It can't be used on Mac OS X Version 10.8.5 (Build 12F37).

    6.6 (1510/1508). It can’t be used on Mac OS X Version 10.8.5 (Build 12F37). what does this mean and how to fix?

    kgpmcn wrote:
    Crows are birds.
    Crows are black.
    Therefore black birds are crows.
    The build I have is the released build of Mail. I reinstalled it as directed and it didn't help. That indicates that the problem is with my version of OS X.
    The build you have is the released build of 10.8.5.  You reinstalled it as directed and it didn't help. That indicates it is a problem with your version of Mail.
    The above are examples of flawed logic.
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    "There aren't "versions" of the combo update, unless Apple releases a revision"?
    This is plain silly. It means "There aren't versions unless there are"
    Also I didn't use the word "version". See above for the explanation of what I DID say.
    Are you one of those TROLLS I keep hearing about?
    I hope you got a lot of phoney Help points for not actually helping.
    Don't bother replying, I won't come back to this thread, so I wont see it. Of course you'll get another phoney Help point, so I suppose you will, but I'll never know. Doesn't that mess with your head?
    Bye Bye
    What an attitude you have.
    Erase your drive and reinstall correctly, stop messing about with incremental patches. The routine you need is BERR (backup, erase, reinstall, restore) or just stay as yu are, it is entirely up to you.
    kgpmcn wrote:
    Are you one of those TROLLS I keep hearing about?
    I hope you got a lot of phoney Help points for not actually helping.
    The depth of your ignorance shows here, there are no phoney points, only ones awarded by posters who receive solutions, and only at the original posters choice.

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    I'm using the Java API. How do I get the page count of a pdf?  There is a method on the "FormsResult" object called getPagecount() but it does not work - always returns 1!! (BTW, I am using formsClient.renderPDFForm() - which returns the FormsResult)

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