Recover pictures and videos from a corrupted backup

I recently had to restore my iphone to factory settings. My phone had not been backing up for about a month, it said that the backup could not be saved on the computer. I thought I had it figured out, but before I could get a recent backup, my iphone crashed. Itunes attempted a backup, and actually wrote files to the .../mobilesync directory, but I itunes does not recognize the backup. Is there a way to extract my pictures and videos from the files?

Jack113,
The first step of the sync process will back up your iPhone automatically. You can also right click on your device in the left side column in iTunes and select backup to do a manual backup. Only one backup is stored on your computer so each time you back up it will overwrite the current backup.

Similar Messages

  • My friend's iPod touch 5th gen is locked somehow for 41 years and she does not have a backup. Is there a way to unlock the iPod without restoring it or loosing the pictures and videos from the camera roll?

    My friend's iPod touch 5th gen is locked somehow for 41 years  and she does not have a backup. Is there a way to unlock the iPod without restoring it or loosing the pictures and videos from the camera roll, the applications can be redownloaded and she had no music. Is there any known bug about ipods locking on their own because no one seemed to have tried to bypass the 4 digit code and it is locked for 26 million minutes.So thank you if anyone has any information or help for us.

    Your friend may have placed the ipod next to an object that repeatedly pressed the screen.  Under certain circumstances this can lead to what appears to the iTouch to be failed attempts to access the system.  After repeated failed attempts, the Touch increases the waiting time required for the password and may ultimately lock in the way you describe.
    It's been a while since this was posted, but this might be informative to someone else who finds themself in a similar predicament.

  • How to transfer the picture and video from ipad to pc

    I want to transfer the picture and video from ipad to pc while we restoring the ipad?

    To copy photos and videos to your computer that were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites then see this page -  on a PC you can use the windows camera wizard.
    To copy photos and videos in the Photos app that were originally synced from a computer you will need a third-party app such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.
    If you are going to restore to your last backup then you may also want to copy any purchases from the iPad to your computer's iTunes via File > Transfer Purchases.

  • HT1222 After having my IPad restored at Best Buy, I cannot obtain my pictures and videos from my ICloud.

    After having my IPad2 restored at Best Buy, I cannot retrieve my pictures and videos from my ICloud.  What can I do?

    This is tells you what iCloud backs up for you.
    http://support.apple.com/kb/HT4859
    If the iCloud backup did not have the photos and videos in it, unless you imported your photos and videos to your computer, they are gone.
    You get a total of 5GB of free storage. Did you exceed that limit? Have you restored from the iCloud backup?
    Are these purchased movies? Synced photos?

  • How do I transfer my pictures and videos from my iPhone and IPad on the time capsule?

    How do I transfer my pictures and videos from my Iphone and IPad onto my time capsule?

    You cannot use Apple TV.. again the TC is not a media device and has no media extensions.
    You can store video files on the TC.. but the ATV must work either via airplay so you run the video on an ipad for instance and send the screen view to the apple tv or you have itunes running on a computer.
    BTW a WD live TV can play video files from a TC.. because it is a true media player.. the Apple TV is not a media player.. it is a streamer.

  • How can I transfer my pictures and videos from Zenfolio?

    How can I transfer my pictures and videos from Zenfolio?

    If you have a copy of the photos that are in zenfolio on your computer, then you can upload them from there to revel. If you do not have other copies, then you will need to download the files from zenfolio to your hard drive and then upload them to revel. There is not  an interface between zenfolio and revel to do this directly.
    Here is information on uploading to revel:
    FAQ: How do I add (upload) files to revel?
    http://forums.adobe.com/thread/1162795?tstart=0
    Pattie

  • CANT ACCESS PICTURES AND VIDEOS FROM GALLERY...573...

    Why cant i access my pictures and videos from gallery?...i can only access it when i connect using USB cord, that is when i see it in d memory card. My phone is 5730 Express Music
    Pls help..

    make sure that your folders are not made hidden by virus while connecting in mass storage mode. If it is so, hidden your phone will not show files under hidden folders, so goto property of your folder whilst your phone is connected in mass storage mode and uncheck 'hidden'

  • How do I transfer pictures and videos from my PC TO my Iphone5C

    I want to transfer pictures and videos from my PC to my Iphone 5C 

    In iTunes at Pictures you can choose the pictures from your iPhoto Libary.

  • How do I share pictures and videos from my IPad2 to my Sony HD television?

    How Do I share pictures and videos from my IPad2 to my Sony HD TV?

    Use iPhoto or Image Capture (in the Applications Folder)

  • I have Windows 8 and need to transfer my pictures and videos from my iPhone 5S to my computer.

    Please list the instructions on transferring my pictures and videos from my phone to my computer.  I am trying to free up space so that I may sync my phone.

    Import them like would from any other digital camera.

  • I recently got a mac book pro and uploaded my pictures and videos from my iphone 4 to the mac book. If I delete these pictures and videos from my phone will they automatically delete from the mac book?

    I recently got a mac book pro and uploaded my pictures and videos from my iphone 4 to the mac book. If I delete these pictures and videos from my phone will they automatically delete from the mac book?

    No.  The data that you downloaded from your iPhone will remain on your MBP.
    Ciao.

  • I cannot download pictures and videos from HDR-CX700 camcorder to windows 8.1 laptop

    HiI am trying to download the pictures and videos from the HDR-CX700 camcoder to a windows 8.1 laptop, I get a sound but noting happens.Bernard

    Hi soincabf,
    Could you tell more about what happens when the camcorder is connected to the computer? Is it being recognized by the computer itself? What software are you using to import your files? Have you tried using other computers?
    When the camcorder is turned on and connected properly to the computer, the LCD display of the camera should display USB connected. Please make sure that the USB connect setting of the camera is set to MTP/PTP. We recommend using the PlayMemories Home software for easier import and editing of pictures and videos. 
    But if the computer doesn't recognized the camera, we suggest trying other USB ports of the computer and disconnect any devices, aside from the keyboard and mouse, from the PC. We'd also suggest trying i on other computers. If it doesn't have any issues connecting to other devices. Then we suggest contacting your computer manufacturer for further assistance.
    If my post answers your question, please mark it as "Accept as Solution". Thanks_Mitch

  • How do i transfer my pictures and videos from my ipod to my itunes on my computer?

    how do i transfer my pictures and videos from my ipod touch to my computer

    Photos by:
    iOS and iPod: Syncing photos using iTunes
    Videos by:
    iTunes: Syncing media content to iOS devices and iPod
    Also see:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos

  • I have an iPhone 4.  I unplugged my phone during an update and have lost all pictures and videos from the last year.  Is there any way to restore from a certain date to recover?

    I have an iPhone 4.  I unplugged my phone during an update and have lost all pictures, text messages and videos from the last year.  Is there any way to restore from a certain date to recover them?

    If you have a current backup you can restore your phone to that backup.   http://support.apple.com/kb/HT1766

  • I did a restore from backup and lost all of my picture and videos from last night. Can anyone please tell me how to get them back from the cloud?

    I did a restore from backup this morning. After it completed the restore I lost all of my pics and videos from Saturday. Can anyone assist in retrieving my files from iCloud? Thank you.

    Have you not backed up or transferred your movies to your computer at any point before you dropped your old iPad?
    If the only copy of these movies was on the old iPad, and that iPad is now gone, then so are the movies that were on it.

Maybe you are looking for