Recover system Back to factory defaults

Have a HP Laptop, had a major virus infection so decided to set system back to facture defaults from the recovery partition. No just getting Boot device not found and just seeing BIOS menu only.
Where can I get the ISO images to build a a System DVD to put back to factory settings as it came out of the book. As need to install the OEM version although, I have a WIN8 holgram sticker there appears to be no license key. or do I need to buy the image from HP, and if so has anyone go the link
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Hi,
You can order a replacement set of recovery media from the HP Partner on the link below ( I've assumed from the Model No. that you live in the UK ). These discs/flash drive will automatically read the windows product key embedded in the bios.
https://www.best2serve.com/page/rcd_search?utm_source=HP-Customer-Care&utm_medium=referral&utm_campa...
Regards,
DP-K
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Microsoft MVP - Windows Experience

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Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Recover system Back to factory defaults

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