Recovering backup duplicates address book... how can I fix ?

Hi everyone, i´m BES and NOTES administrator in my company in Brazil, some employers are reclaim me the adress book of blackberry 9000 ( and 8900 and 8300) are duplicating !
this is the problem: when the employer receive the new BlackBerry, he make a backup of address book, and then recover this backup on the new phone, but ON the adress book dont appears DESKTOP, appears UNKNOWN... so, when the sync starts, duplicates all address becouse it creates a new book called DESKTOP.. how can I fix this?
thankzz

For those that don't want to download any additional software and Just want to make a return label you can also duplicate your own address card within the address book application the number of times you need it in on your label sheet. Highlight them all, then print. Once you've finished you can just type in your own name in the search bar and delete everything except your original card which is obvious because that card has the shadow of a person.
The other way around this is to make a card called Return Address. and put your name and address in the address area. Duplicate the card so that you have the same about cards as labels, print and then delete when you have finished.
I am not saying this way is perfect but at least there is a work around if you need it.
Have a good day.

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AK
click here to open this script in your editor<pre style="font-family: 'Monaco', 'Courier New', Courier, monospace; overflow:auto; color: #222; background: #DDD; padding: 0.2em; font-size: 10px; width:400px">tell application "Address Book"
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