Recovering data from partial time machine backup

I bought an external hd to backup my macbook using time machine. During the initial backup with time machine the computer froze. I took it to the apple store and they said the hd crashed, so they replaced it.
i had the external hd with me and they showed me how to find the files in the backups folder (using Show Package Contents) and said that I could drag and drop to restore any files i wanted.
when i got home, i tried to copy the files from the .inprogress backup and i got error code 1426. i've tried to use migration assistant, but it doesn't recognize a partial backup. i've tried repairing the disk with disk utility. i know the files i want are there and i can even use them (i can, for example, run ms word from within the .inprogress backup file), but i can't free them from this external hd.
any advice would be greatly appreciated

don't know if this will work any better than doing it from finder but you can try doing it from terminal
use the following terminal command
ditto --noacl path/to/sourcefolder path/to/destinationdirectory
to get a path to a folder you can drag it to the terminal window.
make sure all the spaces in the above command are there.

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