Recovering from an External Hard Drive Crash..
Hello - My internal drive was starting to get full so I consolidated and copied all files to an external drive and began to run iTunes from it. Thankfully, I never deleted the files from the internal drive because the external drive crashed taking with it all the files I had imported since switching to using it. I have a new external drive and when attempting to re-consolidate, I receive the error message "Copying music failed. The required file cannot be found." I had hoped to leave iTunes as is and just re-import all the files that had been lost using the songs listed as missing files as a guide to what I need to do over. I have already changed the location for the iTunes folder to the new external drive and have also been unable to re-import missing files from the original music CD. Received a similar error message: "Error occurred while converting the file "*song name*". The required file cannot be found." I read in one thread how there are third party apps that can pull files back from iPod. I think I have iPod set to automatically update once connected. I'm afraid to connect it as I don't want to lose what's there. Is there a way to change the setting without first connecting iPod? Perhaps then I could aquire one of the third party apps to restore library that way? Any suggestions on how to deal with this would be greatly appreciated.
Sincerely yours,
"Upset and Unwell"
The backup only saves files.photos and possibly program settings. You will have to reinstall Gimp and iTunes. If your music,photos are in the folder move them to your Documents folder in the proper folder..ie, My Music, My Pictures.
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How do i recover data from an external hard drive that was accidentally deleted? After I verified the drive, a message appeared that said my drive needed to be repaired. When I tried to access the drive again, the 700 Gigs of music is gone!
Stop using the drive immediately, un plug it.
Buy a copy of ProSoft DataRescue 4 and use it to search for deleted files. -
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Well, no backups, the technical term for that is "a problem". I think from this point forward, you need to commit yourself to making regular automated backups of all of your photos and catalog file to different physical disks, no excuses.
Your photos are not stored in Lightroom. However, Lightroom does create "previews", this is what you are seeing, but these are usually smaller and low-quality compared to the originals. There are plug-ins that can extract the previews from Lightroom. One such plug-in is here robcole.com - PreviewExporter -
Is there a possibility to recover erased files from an external hard drive that was reformatted by the Time Machine?
Basics of File Recovery
Files in Trash
If you simply put files in the Trash you can restore them by opening the Trash (left-click on the Trash icon) and drag the files from the Trash to your Desktop or other desired location. OS X also provides a short-cut to undo the last item moved to the Trash -press COMMAND-Z.
If you empty the Trash the files are gone. If a program does an immediate delete rather than moving files to the Trash, then the files are gone. Recovery is possible but you must not allow any additional writes to the hard drive - shut it down. When files are deleted only the directory entries, not the files themselves, is modified. The space occupied by the files has been returned to the system as available for storage, but the files are still on the drive. Writing to the drive will then eventually overwrite the space once occupied by the deleted files in which case the files are lost permanently. Also if you save a file over an existing file of the same name, then the old file is overwritten and cannot be recovered.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads.
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Sorry I am unclear where the backup is located.. On a time capsule??
Recovery of iphoto library you need to use pondini.
Q15 here. http://pondini.org/TM/FAQ.html
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How do i retrieve data from my external hard drive?
how do i retrieve data from my external hard drive?
If your hard drive can be detected and shows up as a drive letter in my computer but you can't access your files,then you can recover your data off it with data recovery software easily.This way is the easiest and the most inexpensive way to recover your data.If you bring it to a computer repair shop that is available for data recovery servise,they will cost you $500-1000 or more.Hmm, a lot of money.
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Post external hard drive crash, imovie6 files no longer open despite all data being present
my external hard drive crashed.
Thanks to ontrack, I recovered most if not all of the data, and this included the iMovies, I was told, but not one iMovie will open.
The data size is the same as when they were functional. Yet, when clicking on the icon for the movie, it opens and then I see a prompt that says, "A project file is missing..." If I ignore all, the movie never opens. I dont ignore all, the movie does not open.
My questions:
(1) can I fix these files myself? If so, how?
(2) If this is too hard for a novice, is there a company who can look at priceless imovie files and fix themquestion
(3) is this a lost cause?
I've lost upwards of 15 imovies (and the countless hours and love put into each). I'm willing to go to some lengths to fix them, including paying someone.
Thoughts/advice/suggestions?
Thanks.
DamonI'd like to amend my original post... This should be helpful to anyone out there...
my external hard drive crashed.
I DID NOT have documents backed up properly.
....I KNOW....
sigh...
Thanks to Ontrack, I recovered most if not all of the data, and this included the iMovies, I was told. Yet, when trying to open each file, none will open.
I've tried almost everything, including:
(1) show package contents (and trying to drag and drop "TimelineMovie.mov from cache to new iMovie)(nothing happens when dropping it into the new iMovie--quicktime opens but then nothing)
(2) show package contents (and clicking on the backup copy with ~ in the file name)(again, nothing happens)
What I know is the following:
(1) The data size is the same as when they were functional.
(2) Yet, when clicking on the icon for the movie, it opens and then I see a prompt that says, "A project file is missing..." If I click "ignore all", the movie never opens... i see it loading, loading, loading, and then it stops about 3/4 in.
(3) If I dont "ignore all", the process is the same.
(4) when I go into the media file, i see that all of the data is there
(5) while my new external hard drive(S)...lol... have plenty of space, my current macbook pro is maxed out and I operate with just under 1gb of available memory
My questions:
(1) do I have any hope here?
(2) If so, how do I fix these priceless files myself? I know, if priceless, why not backed up? again, sigh...
(3) If too hard for a novice, is there a company who can look at priceless imovie files and fixes them?
Again, I've lost MANY imovies (and the countless hours and love put into each). I'm willing to go to some lengths to fix them, including paying someone.
Thoughts/advice/suggestions?
Thanks.
Damon -
I cannot copy my doc and photos and videos from one external hard drive to a second external hard drive -- both plugged in to my MacBook Air -- I get Error 8062 and the copying (which seemed to be going on for 10 minutes) stops and nothing gets copied.
As any Macbook Air owner knows, there is SO LITTLE storage capacity on the computer that you have to back up big files onto an external hard drive to avoid getting the other annoying error that says you have no more memory/storage capacity/whatever the proper term is, and you cannot use the computer.
Backstory: Before this error cropped up, I had backed up lots of files to an external drive and then removed them from my computer. But then the external hard drive got corrupted and I could not access my entire photo library. Had to pay $850 to Kroll Ontrack to recover those files. I have now bought 2 new external 1 Terrabyte hard drives as protection against another such disaster. BUT I cannot copy the files from the first hard drive where all my reovered files now sit, to another backup hard drive.
Feeling vulnerable. Please help.
SusaninNYFrom the menu bar, select
▹ System Preferences ▹ Energy Saver ▹ Power Adapter
and uncheck the box labeled Put the hard disk(s) to sleep when possible, if it's checked.
If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Start up in Safe Mode and test.
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock. -
External Hard Drive crashed with all songs on it. HELP!!!
Hello. My kids have used my work PC as their itunes playground for over the past year. I added a Lacie external hard drive to help them save thier music and had itunes on it, as well as my pc. The external hard drive crashed and won't communicate with the pc at all so when we bring up itunes on the pc it shows exclamation marks next to almost all of the songs and won't play them. I still have almost all of our music on my ipod, except about 170 songs that they purchased since I last plugged in my ipod, they have their own mini's. I want to know how to get the songs back to my computer. I am afraid if I connect the 60GB ipod to the pc all of our songs will be wiped out since my ipod is on autosync. Can anyone give me a reliable way to get everything back to normal? PLEASE!!!!
Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using a lot of the utilities your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers has been introduced with iTunes 7. A paragraph on it has been added to this article:: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there's a manual method of copying songs from your iPod to your Mac. The procedure is a bit involved but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
If you prefer something more automated there are a number of third party utilities that you can use to retrieve music files and playlists from your iPod, this is just a selection. I use Senuti but have a look at the web pages and documentation for the others too, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
Senuti Mac Only
iPodRip Mac Only
PodWorks Mac Only
PodView Mac Only
iPodAccess Mac & Windows
YamiPod Mac & Windows
PodUtil Mac & Windows
iPodCopy Mac & Windows
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. -
I have a new computer. I have copied Itunes library from an external hard drive. Itunes now tells me I cannot sync with my Ipod as it thinks the 20gb on the computer are different to the 20gb on my Ipod touch! What have I done wrong? How can I fix it? Alan
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek -
Importing Time Machine backup from an external hard drive
Hi...to all
Last week i bought a Macbook. I pluged in my external hard drive Maxtor OneTOuch 4 Plus and it did a time machine backup on the Maxtor OneTOuch 4 Plus. The folder that was generated by the time machine on my external hard drive has the name backups.backupdb.
Then, i decided to return the Macbook and bought a Macbook Pro.
When I pluged the same external hard drive, Maxtor OneTOuch 4 Plus, although I am able to access and open individual files and folders, I am not able to copy neither any nor all the folders/files from my external hard drive to my new Macbook Pro. Moreover, I am able to access/open the files located in my external hard drive but when try to copy specific files from this drive to my Macbook Pro I get the following error message: Sorry the operation could not be completed because an unexpected error ocurred (Error code -50). Now, here is where it gets interesting: after 2 failed attempts to copy any single file from my external hard drive to my Macbook Pro desktop and receiving the above error message I am then able to copy the specific file (singular). This would mean that to copy the files and folders in the external hard drive i would need to do it on a one by one basis? If so, it would take forever...
Can someone please kindly help out.
Thanks on advanceAre you referring to the files in Time Machine's backup directory on your hard drive? If so, and if what you are trying to do is to recover those from the backup to your working volume on the Macbook Pro (which is not what your title says you want to do but seems to be implied by the body of the question) then you need to have the computer name of the Macbook Pro the same as the computer name of the original Macbook (I think that step is required), then on the Macbook Pro choose "Browse Other Time Machine Disks" from the Time Machine menu in Dock. This will allow you to recover files or folder in the usual way.
Alternatively, if you wanted to transfer all your user data in one go, you could fire up Migration Assistant and choose the Time Machine backup as the source to transfer the user data from (again I think the computer names have to be the same but I'm not totally sure). -
I have all of my imovie events stored on an external hard drive in order to save space on my MacBook Pro's internal drive. I currently back up both my MacBook Pro and the external hard drive using a second external hard drive via Time Machine. I have a few questions:
1. How can I be sure that the external drive is actually being backed up.
2. How do I retrieve the imovie events if the 1st external hard drive crashes?
Thank for your help!Let me give you some thoughts. I can tell you my plan, but ultimately you will need your own plan that makes sense for you.
I do not think that your idea of having two separate Time Machine destinations will work. You can have two external drives as Time Machine volumes, but they will both back up the same data set. You cannot dedicate one to iMovie and one to everything else. They will both have everything, so you may still have a space problem.
One way to overcome this is to back up the iMovie volume by using a tool like SuperDuper! or Carbon Copy Cloner. The good news is that your Event files should be pretty stable and there is no need to back them up every 15 minutes. So something like SuperDuper, which you can set to automatically backup once a day, for example, is probably fine. I am pretty sure that this would work if you kept the Projects on the same external drive. As long as Projects and Events are on the same drive, then the cloning stragy should work (but you should always test.)
Because projects change more often than events, and projects can become corrupted, I would definitely back up the Project Library to Time Machine. You can do this even though it is on an external drive. (And even though you may be periodically backing up the entire drive that contains the projects.)
Here are some thoughts on how I approach backup, copied from an earlier answer...
============================================================
Great question. I think the issue of backup is a important one, and one I always worry about since I have a lot of video footage that is irreplaceable.
For back-up, it is helpful to define the risk you are trying to protect from.
For example,
1) risk of corruption in iMovie --> I use Time Machine
2) risk of hard drive failure --> I use SuperDuper! nightly for bootable backup) and Time Machine all the time
3) Risk of theft or fire --> offsite backup
Here is what I do...
1) I back up my boot disk with SuperDuper automatically each night so I always have a bootable system.
2) I back up my original video files. For my Motion JPEG, VHS-->AIC, DV, and 8MM to DV, the EVENT is the copy I back up. (I keep the tapes, but I never want to have to import the tapes again.)
For my AVCHD high def video, I back up the camera archive of the AVCHD, but I am not currently backing up the Event files, because I would need from 4 to 8 TB to back up these events depending on whether I made one copy or two. I can always re-create the Event from the camera archive.
3) I use CrashPlan for my offsite backup. It costs less than $4 per month, and I seeded the initial backup to an external drive to minimize having to transfer video files over the Internet. I currently have over 2TB of data backed up to CrashPlan, which includes my entire boot drive, and the files described in #2.
4) All of the above is automated, so I don't have to think about it too much. If I have to manually do stuff, I tend to get behind.
You have to consider the value of total multiple redundancy vs. the likelihood that 2 or three unlikely events would all happen at once. For example, CrashPlan could lose my data. My hard disk could fail. I could lose everything in a fire. But it is unlikely that they would all happen at once, except in nuclear war, in which case, who cares? -
How do I boot from an external hard drive if my MacBook Pro only recognizes the internal drive?
Hi there, I recently got the white screen of death (w/ circle slash) on my 13" 2009 MacBook Pro. Most people are saying that it is hard drive failure, so I am trying to boot it from an external hard drive to save some of my data before having it repaired. Unfortunately, every time I press "option" while it boots, it only shows the internal drive on the grey screen. I have my external drive connected, but it won't recognize it. What should I do?
Thanks!Welcome to the Apple Support Communities
You can only start from an external drive if OS X is installed there. If not, it won't appear as a bootable volume because there isn't any operating system inside it.
As you have a Mid 2009 MacBook Pro, it's better to start from the Mac OS X disc that came with your Mac. Insert it and hold the C key while your Mac is starting. After starting, go to Utilities menu > Disk Utility, select "Macintosh HD" in the sidebar and repair it. If you can't get it repaired, take the computer to an Apple Store.
If the hard drive can't be repaired, the only option to recover your files is to use an application as DiskWarrior, but it's expensive and it's not sure that it will work, because it may fail -
How do I restore data from an external hard drive back to a restored mac?
how do I restore data from an external hard drive back to a restored mac?
Hello, Esmin77.
Thank you for visiting Apple Support Communities.
I see you want to restore your MacBook Pro from an external drive. Here is an article that may help you with this process if you used Time Machine to backup these files.
OS X Yosemite: Recover your entire system
Cheers,
Jason H. -
My PC recently died. Won't do anything when then power button is pushed. I have the C drive from the PC backed up on a external hard drive, & I would like to know if I can somehow transfer the Firefox bookmarks & settings from the external hard drive to my laptop that is also running Firefox. The PC was running Windows XP, the laptop is running Windows 7. Thanks, Alex
Profile is a folder which store all your personal data in a safe place
* https://support.mozilla.com/en-US/kb/Profiles
* here explain how to backup profile https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information
* here explain how to restore it
https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile
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