Recovering "Internal Modem" on Fax List.

I accidentally deleted the "Internal Modem" from my Fax List in Printer Setup Utility (see "View" menu), and I can't get it back! Does anyone know how to do the equivalent of "Add Printer" for the internal modem in an iMac for faxing?

John
Network Port configs are OK. IN the Print window, there is still no "Fax" button. If I click on the PDF button, I have the option to "Fax PDF." (If I convert a word .doc to PDF, will it be received at other end as a black/white text doc? If so, this partially solves the problem.) I also see the option to 'fax with Efax MEssenger.' I used to use this while I was traveling a lot, and no longer use it. I guess it's possible it could be interfering with the Print/Fax option, but I'm really not sure how.
Thanks
Tony

Similar Messages

Why can't I use my internal modem to fax?

Since installing Leopard, my fax program (FaxSTF Pro) no longer functions. So I uninstalled FaxSTF, went to System Preferences (Print and Fax), set up my internal modem as a fax, etc. When I try to send a fax nothing happens. When someone sends me a fax, the modem answers, but nothing appears in my fax folder. Can anyone help? Thanks.

I found the solution in case anyone out there has this problem. After contacting Smith Micro (who sell faxSTF Pro), they directed me to an uninstall program on the website called FAXterminator. Here is the link.
http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/stdadp.php?p_faqid=1076&pcreated=001046472602
After running the program, faxSTF Pro no longer answered the phone, and the built-in Apple system functioned normally.

Missing options and functionality in my internal modem for faxing?

I think my internal modem software on my G4 with OS 10.3.9 isn't fully functional. I can send and receive faxes on my dedicated fax line just fine now, but I want to cancel that phone line and set the modem up to receive faxes on my regular house phone line -- that has an answering machine attached. So that means I need to be able to set it up to receive faxes manually somehow when I pick up the phone and hear a fax.
I picked this reply up from another forum:
Then, under "System Preferences", look for the "Print & Fax" panel, select the "Fax" panel, and setup with your personal settings. After that, click the button that says "Set Up Fax Modem..." which creates a Fax Queue (similar to a print queue). I like to have the "Show Fax status in menu bar" box checked also.
The thing is, I do NOT get the "Set Up Fax Modem" to make a Fax Queue or the "Show Fax Status in menu bar" when I'm in the "Print and Fax" panel. All I can do is check a box that says "receive faxes on this computer", add my telephone number, and choose whether I want the fax as a PDF or send an email, or which printer to print it to. That's it! I can't tell now when a fax is coming in or who is sending it or anything about the fax. I need more functionality, is there a utility I am missing??
Thanks for any help! --Karen

Still waiting for an answer from someone.

Why did Apple Get rid of internal modem for fax?

Hey Guy's
I just wanted to now if anyone new why Apple got rid of the Internal modem when they were switching from Powerbook G4 to MacBook Pro.
Thanks, Zach

In some ways I'm glad they did.
Internal modems carry these disadvantages:
1. They take more power out of the system, so they drain the battery.
2. In order to disconnect a hanging connection, sometimes the power to the modem has to be shut off. That forces you to reboot your Mac, and sometimes it forces you to reboot it without saving your data, or going through the proper shut down procedure, which in turn can damage your directory.
3. They can be a point that gets fried first when lightning strikes the telephone line. That in turn can lead to a damaged logicboard. By making it a dongle, it gives lightning less of an obvious way to travel to your machine. Not that you still can't get hurt, but the risk is reduced.
4. Any item connected to the logicboard circuitry directly can get bent, and require replacing the logicboard. Common problems with USB ports and Firewire ports are people who improperly connect the cable and damage the ports. When tied directly to the logicboard the components are hard to replace.
When you consider the use of such modems much reduced, removing it from the mix makes a lot of sense. Whether that's the reason engineers decided to do it, will always remain a mystery, but it makes sense from a logical perspective.

How To Get Internal Modem Set Up in the Fax List - G4 AGP

Recently installed OS 10.4.8 on my friend's upgraded G4 AGP (Sawtooth). Tried to set up his Mac's internal modem for faxing (no internet connection, he has cable modem for that). Got the fax set up to receive without problem. Tested it and it acknowledges incoming calls and will pick up and log the fax.
The problem is in setting up to send a fax. Although the internal modem shows up in the Apple Profiler and works to receive faxes, it just won't show up in the Fax List under the Printer Setup Utility and therefore isn't selectable under PDF on the Print window to allow sending a fax.
I've searched Mac Help in vain. The set up of modems isn't really addressed. What am I missing? On my MDD G4, once I had the modem installed and set up to receive, it just showed up in the Fax List. I didn't have to do anything else.
Any suggestions would be appreciated.
Thanks,
Carl B.

So, when you go in to System Preferences > Print & Fax > Set Up fax Modem ..., Internal Modem is NOT showing up in Fax List?
Does Internal Modem.app exist in /Users/{shortUserName}/Library/Printers/?

Network Status Internal Modem not set up to Fax on PB G4 High Res

What do I need to do to set up the Internal Modem to Fax. I connect to the internet only using Airport & cable ethernet. In System Preferences > Network > Show > Network Status Airport is on top of list. Internal Modem is the only other item shown; It says Internal Modem is not set-up. I do understand that it is impossible to send a fax via Airport. But what does setting up the modem mean since I do not have or use a Dial-up internet connection. Configure button takes me to PPP, TCP/IP, Proxies, and Modem. Under the modem button I have chosen Apple Internal 56k Modem v.92 this is the only option I can choose. What can I do. I have both the Fax status and Modem status in the menu bar both stay at idle while tring to send a fax. Can anyone help?
Thanks Axlan
PowerBook G4 15' High Res Mac OS X (10.4.5) RAM 2GB, HD 100GB (7200rpm)

Sooo, what happens if you goto...
http://localhost:631/jobs
In your Browser?
I'm not certain, but I think AJ trashes those spool files.
Might have a look here...
http://safari.oreilly.com/0321335473/ch12lev1sec8

Fax list empty (internal modem gone)

The fax list on my imac is empty. I can still receive faxes manually but it won't automatically answer them.
The main problem about the fax list being empty though is that i need to share the fax modem to my pc but of course it no longer appears when i login to the imac from windows (\\imac).
Does anyone know how to put the modem back on the fax list???
Thanks
Andy

Doublecheck your settings in Sys Prefs | Sharing | Services and be sure your printer sharing is still enabled. Also check Sys Prefs | Print & Fax | Sharing, and be sure the "Let others FAX thru this computer" checkbox is still checked. And of course, make sure the Sys Prefs | Print & Fax | Faxing's "receive faxes on this computer" checkbox is still checked.
If still no joy, no guarantees that this will work, but I would try reapplying the 10.4.10 or 10.4.11 (wherever you were) COMBO update (not the incremental update) if I were you. Run Disk Utility's verify disk before you start and repair Permissions before and after. Then, reconfigure your fax stuff in Sys Prefs and recheck all the stuff in the previous paragraph. And lastly, launch a program like Print Preview and try sending a fax somewhere.
I haven't browsed through this web site recently, but know they have some stuff about sharing printers between Macs and Wintels in both directions, so might want to browse around there.

HOW TO SEND FAX THROUGH INTERNAL MODEM

Hi,
I am trying to use my computer to send a recieve faxs. I am connected to the internet via infar red port. And I am under the impression I can use my internal modem to send and receive faxes.
I have hooked the phone socket to internal modem input on my Lap top and have tried many times to send and receive but it says my modem is not set up.
Looking in prefs it is not set up, but it wants a telephone number for dial up.
I have broadband so have no idea about a telephone number for dial up.
Is there a way to set the modem up to receive and send faxes and still be connected to broadband internet?
Hope you can help,
Jamie

If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

Fax working but status no longer visible in "Internal Modem Completed"

Up until August 1st when I sent a fax via Print-Fax Pdf the state would be listed as "Finished" or "Cancelled" in the list under Internal Modem, Show Jobs. Since then, maybe due to an update, the state cloumn is blank so I don't know if the fax went through. I tested it by sending a fax to myself and it is working but I want my list back.
powerbook 15" Mac OS X (10.4.7)

MOre information:
I get an error in the Active Fax window. It says pstopdffilter / psrocupsraster failed with error number -31000.
A search on Google for this finds no answers for this problem printing or scanning.

Unable to send fax via internal modem

Until two days ago our internal modem was working fine we have been able to send faxes with no problem. I have ran disk first aid and repair, but the modem still is not able to send a fax. We have check the phone line and there is a dial tone up to the computer, but not dial tone in the computer. Is my modem dead or is there another way to fix the problem.
Thanks

If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

Sending Faxes using internal modem and DSL

I found that I can receive a fax, but I cannot send one. When I try and send one the internal modem tries to connect to the internet using "internet connect". It searches for a number to connect to the internet. Since I am using DSL now I don't have a phone number to dial into the internet. If I put my phone number in it calls me and gets a busy signal.
Can someone tell me how I should be configuring the internal modem?

From the Knowledge Base at
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1797.html
Sending a fax
You can fax files directly from your computer to any fax machine or computer that is set up to receive faxes. If your computer has a modem that is connected to a phone line, it is automatically configured to send faxes.
Open the document you want to fax.
Choose File > Print.
Choose Fax PDF from the PDF pop-up menu.
Type the fax number of the user you want to receive your fax in the To field.
You can also choose users directly from Address Book by clicking the Address Book button to the right of the To field. Be sure you have a fax number listed for each user you choose in Address Book. For more information about using Address Book, see Address Book Help, available in the Help menu when Address Book is open.
If necessary, type the dialing prefix required for the phone system you're using in the Dialing Prefix field. (For example, if you need to dial a 9 to access an outside line, type 9 in the Dialing Prefix field.)
If you want to send a fax through a modem other than your computer's built-in modem, choose it from the Modem pop-up menu.
If you want to send a cover page with your fax, click the Use Cover Page checkbox and type a message in the Message field.
If you need to change any of the preset faxing options, choose the type of options you want to change from the Fax Cover Page pop-up menu. (To see options for the application you're using, choose the application from the pop-up menu.)
If necessary, select options for the type you chose. (For example, you can select the number of copies you want faxed if you chose Copies & Pages in step 8.)
Tip: If you have a combination of options that you frequently use when faxing a document, you can save it as a "preset." After choosing your options, choose Save As from the Presets pop-up menu and type a name for the set of options. If you want to use this set of options when you fax a document, choose its name from the Presets pop-up menu.
Click Fax.
The fax is sent as soon as your modem is available. (For example, if you're using your modem to connect to the Internet, the fax is sent after you disconnect from your Internet service provider.)
You may want to send your fax at a later time. For example, you may want to send it at night when telephone rates are lower. Just choose Scheduler from the Fax Cover Page pop-up menu, and enter the time. Make sure your computer is on, is not asleep, and is connected to your phone line at that time.

Faxing problems with internal modem in iBook

I have been trying to use Apples built in faxing capabilities. I use a cable connection over wireless airport to connect to the internet. Through reading in these forums I found out that you need to be hooked up through a phone line to fax—makes sense.
I am trying to do that now but encountering problems. Here's what's happening—can anyone help me out?
-faxing from Microsoft Word using "fax pdf".
-My I book G4 is connected to a phone line and connected to my wireless network via airport.
-computer appears to send fax successfully from the application but doesn't actually fax.
-i check it in the fax list, double click my internal modem window and it opens the job window for the modem. My job is still there, holding. When I click "resume" I hear a dial tone and it appears to try to be faxing. But suddenly a busy signal gets in the way and it puts the fax on hold. This keeps happening over and over again.
-I realize that maybe the line I'm faxing to is busy, but I'm also wondering if it has anything to do with my modem not being set up correctly. when I go into system preferences>network>network status there is a red icon next to internal modem and it says "Internal Modem is not set up".
My question is--how to I get my internal modem to be "set up"? In the old days I used to have my dial up info in there in TCP/IP but I don't have that service anymore. I was under the impression that you could fax just using the laptop's internal modem hooked up to a phone line and you didn't need any provider service..is this true or not?
In the "printing and faxing" system preferences window I have my phone number in there.
Can anyone help me figure this out? I'm not sure if I need any information in the internal modem set up panel and what that would be. Can't I just fax by simply having a phone line and a phone #?
Thanks!
iBook G4 PowerBook6,5 Mac OS X (10.4.3) 1.33GHZ, 256MB memory
iBook G4 PowerBook6,5 Mac OS X (10.4.3) 1.33GHZ, 256MB memory

ebonyhack, Welcome to the discussion area!
Have you tried disabling the option to wait for dial tone?
You may have to add some commas (',') to the front of your ISP's phone number to delay the dialing. A comma causes a delay of 1 second.

Faxing using internal modem

I just bought and installed an internal modem. I can see it in More Info/Modem information.
My Fax List shows "internal Modem."
But when I try to use the darned thing, it won't send. Sometimes it says "Fax held until 12:35pm" or such, or it says, "Fax cannot be sent."
(Phone line is working)
When I look at "Show Info" from Fax List, It says "Internal Modem," but "Host" and Driver Version are blank.
Here what I see in Modem Information:
Modem Model: Spring
Firmware Version: APPLE VERSION 0007, 7/31/2000
Country: 22 (United States, Canada, Guam, Hong Kong, India, Latin America, Philippines, Thailand)
Driver: com.apple.driver.AppleSCCSerial (v1.2.6)
Interface Type: Serial
SKU Name: UCJ
Modulation: V.90
Hardware Version: 6.0F
I'd love to be able to fax from my G4.
How the heck do I set it up and send a fax?

From my mac help topics (after hours of web searching...):
Try this solution:
1. system preferences>network>internal modem>ppp>ppp options>DISABLE this option:"Disconnect if idle for....minutes"
2. system preferences>network>internal modem>modem: if the chosen option is "apple...56k modem (v.92) CHANGE it to (v.90) from the pop-up menu.
May be you'll need to restart your mac.
on my Mac it WORKS!
(G4 Dual "mirror", 10.4.11, built-in apple internal modem, Internet connection with external cable modem, phone connection - digital)

Failed internal modem - cannon send faxs

The Apple eMac internal modem is a hardware device, which appears to have failed in my computer. The OSX hardware test facility found the modem but did not report whether it worked or not. Replacements are not available. I planned to fit an Apple external modem (sold in the Apple shop for $50) but the reviews posted there were mostly very negative, only one reported sending and receiving faxs successfully, although most problems were with internet connection.
Can anyone recommend a reliable external dial up modem? Is it straightforward to get it to respond to the fax button in the Appleworks Print Page. Does the eMac find the modem given that it will be connected to a USB port? Should I just settle for posting letters?
regards
Richard

If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

Unable to fax or ad internal modem in tiger 10.4.8

I am attempting to use my fax for the first time in about a year. I go through the steps to set up the internal modem, but it doesn't show up in the "Network Port Configurations" tab under Network in system preferences. Furthermore, when attempting to add a 'fax" in the printer dialogue, there is nothing to select.
Is there a way to reinstall the modem? It seems as if it has gone missing... I have tried several tricks outlined here to make it 're-appear' but they are not working for me. Anyone have any suggestions?

Well, not professing to be an "expert" in this area, I would, nevertheless, be of the mindset that if System Profiler doesn't see your modem, then, as you have postulated earlier, you may have a bad internal connection to the modem board, or the modem is toast.
If you take your computer in to Apple and they diagnose it as a faulty modem board, FWIW, http://hardcoremac.stores.yahoo.net/modems.html offers some used internal modems for a couple of different old-school Macs (like mine). A google search on "internal modem" and whatever the style/model of your computer is, should turn up additional sources for internal modems for your computer, should that be the case.
HTH
(if this solves your problem, or is actually helpful towards arriving at a solution to your problem, please consider marking this reply as "helpful" or "solved" in order to award points. This is in addition to (if applicable) marking this question as "answered")

Recovering "Internal Modem" on Fax List.

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