Recovering lost pin number Bt Hub Phone 2.1A

Hi, I've recently gone back to using my home hub phone after my ones giving up the ghost, I've managed to get it to link up but I was wanting to do a full factory reset to put it into a "out of box" state (i.e delete all the contacts etc...)  but cant get it to do this without the pin number which for the life of me I cant remember (its worth noting that I have tried the default 0000 and any other numbers that I would have used), is there ANY way at all that I can either reset this or recover it? I've read up about the test mode being able to reset the phone back to factory defaults which I have posted about before when it unexpectedly made a visit and wiped everything, but I cant seem to recreate it.... Im very good with this sort of thing normally but this one has got me stumped... 
Solved!
Go to Solution.

Yes, This is the page that i ended up on before and had tryed the,
"On the handset take a look at which button is the "Menu" button. 
Take off the battery cover and remove one battery. 
Hold in the Menu button while reinserting the battery. 
After a few seconds the display will show "TEST MODE" 
Do NOT press OK, but press "5" 
The display will change to show "CLEAR SUB" 
Hit OK and the handset will deregister, but the phone book will be retained. "
But i wasnt getting any of that come up on the screen?  the menu key is the one on the left if i am correct.. am i doing somthing wrong?
Manythanks..
UPDATE: i've just tryed it on the older phone (1.5)  and it worked right away  but it wont work on the 2.1 (black one)

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