Recovering original serial number for Lightroom 2.4

I'm am trying to recover from a harddrive failure and am reloading some of my software. I've been using Lightroom 3.6 which I got as an upgrade and I have the serial number for that upgrade. I saved the installation program on a separate drive. I've installed 3.6 on my new drive without difficulty; its the activation process that is giving me a problem. When I enter the serial number for my 3.6 is says that its an upgrade serial number and then asks for the original serial number. I started with Lightroom 2.4 and purchased upgrades to 3.6. How can I reacquire the original serial number? Who do I contact; where do I go?
Thanks in advance for any help.

If you registered your LR 2.x online at Adobe then you can look up your serial number, there.
Go to: http://www.adobe.com then choose Help / My Account and check “My Products” At some point it’ll make you login with your Adobe ID.

Similar Messages

I just recovered my serial number for Acrobat 8 from a chat session with Adobe. How do I download Acrobat? Version 8? Version XI?

I just recovered my serial number for Acrobat 8 from a chat session with Adobe. How do I download Acrobat? Version 8? Version XI?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How can I get my serial number for Lightroom 3? I can't find my proof of purchase

I dealt with your chat staff for hours and did not get anywhere but upset. I have uploaded Lightroom 4.4 as a trial version. I purchased Lightroom 4 and provide my serial number then it asks for the prior serial number for Lightroom 3. The serial number that I have has letters and numbers and will not work. Please provide me with a serial number so that I may complete my install. Please provide a phone number that can help me with this request.
Thanks

As noted by JimHess the Educational version comes with a CODE and INSTRUCTION for what you need to do to get a valid serial number.
You must follow those instructions to get a valid serial number for LR 3.
But I must add that if you had lightroom 3 since it was released, even the educational version, you must of at one time gotten the serial number for it.
I'm not sure, since that version is now at least 4 years old (my copy is dated 2009), but I doubt Adobe is still running the serial number redemption service for lightroom 3.
So if you can't find the serial number for that version of LR 3 you will need to buy a Full Version of either LR 4 or LR 5

I'm getting this message " We are unable to validate this serial number for Lightroom . Please contact Customer Support " when installing on my Mac

I'm getting this message " We are unable to validate this serial number for Lightroom . Please contact Customer Support " when installing on my Mac

contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

How do i get my serial number for lightroom when it was purchased from the app store?

how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
Thanks
-Ethan

Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this s

Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation

Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck

I would like to purchase the license and serial number for Lightroom 4

I would like to purchase the license and serial number for Lightroom 4 however even though you can download it from this site, there is no option to buy. Unfortunately I can't upgrade my computer's operating system beyond OSX 10.6.8 even though it's an intel duo so there's no point me getting Lightroom 5.
There doesn't seem to be an option to contact anyone at Adobe to see if there is an option to buy. Each time I attempt to do so I am directed to the forum, so it looks like my only option may be to use another app. Maybe capture one's the way forward

Adobe does not sell Lightroom 4 any longer.

I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

dear jeff,
its both the newest versions downloaded at adobe.com <http://adobe.com/>
after testing i signed the contracted and i am paying
the mail with the serial number got lost
both apps are working on my imac
now the should be installed on my book
there are no informations in creative cloud about my problem.
Am 04.03.2015 um 22:41 schrieb Jeff A Wright <[email protected]>:
I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7252990#7252990>
Berndh38291059 what version of Photoshop and Lightroom are you installing? Do you receive any specific error messages?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7252990#7252990 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7252990#7252990
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Creative Cloud Download & Install by email <mailto:[email protected]dobe-v7.hosted.jivesoftwa re.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 86>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.
Bernd Hoff
Fotoproduktion
Stoffeler Str. 26
D- 40227 Düsseldorf
+49 211 37 05 14
+49 171 642 42 07
[email protected]
berndhoff.de

Can't get serial number for lightroom.

I don't know where to get the redemption code for CC, so I can't get the serial number for lightroom. I tried using the help that adobe gives you, but it just took me in circles. Help!

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

What do I do if I can not find the serial number for lightroom?

What do I do if I can not find the serial number for lightroom?

If youv'e already registered it, the My products and services page should have your serial number.

Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom". Any help for me here folks?

Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom". Any help for me here folks?

If you want to buy the product Lightroom 6.0 from the Adobe Website, then please visit here-
http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html
And scroll down to the bottom and spot the Lightroom 6.0 to buy the standalone application.
You can buy the application as an upgrade or full product (second red box in the screen shot shows the previous version of the software you own and needed to be selected if you are buying the upgrade Lightroom 6.0 ) in case you have the previous version ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ) serial number registered or noted somewhere.
Here is the screenshot which might help you in buying the product correctly,
You can visualize the first red box where you need to select on the drop down to make the purchase as an upgrade product or the full version of the application.
If you have the qualifying product ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ), then it would cost you just $79 else $149 in case of full installer.
Try, it might help you get over the plight of buying the product.
Thank you so much.

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

No... if you do not have CS3 installed, you will enter your CS3 serial number when asked for proof of a qualifying product... and then you will enter your different CS5 serial number... every version, new or upgrade, has a unique serial number

Where can I get serial number for Lightroom to start using it?

Hello. I have just created Adobe CC account and purchased a Photography membership plan for Individuals. The price is 9,99 per month and this sum has already been taken from my card. On this page (https://accounts.adobe.com/plans) I can see the confirmation that I have obtained this plan.
Now I want to use Lightroom but it asks me for serial number. After reading some help I found that I should get serial number from here - https://www.adobe.com/account.html. But on this page it says that "You have no registered products.". So I see no serial number.
So there's a simple question - where can I get serial number for Lightroom to start using it?

Jeff, thanks for your answer but it doesn't help. I've successfully passed all checks on page Sign in, activation, or connection errors | CS5.5 and later . My internet connection is ok, hosts file ok, certificates ok, etc. It's not a source of the problem.
I've found that on page Adobe ID it says that I have free membership. Somehow it turns that my purchased Photography membership plan is not there at all. in order to proof that I really purchased it please see screen from my internet-banking page below:
Why it is displayed only free membership in my account page and not Photography subscription which was already paid?

I have serial number for Lightroom 5 and the 30 day trial need a place to activate

I have serial number for Lightroom 5 and the 30 day trial need a place to activate

This is where the problem is I already installed the Trial version but not the one I should have. On their download site it shows
how many days that are left of the 30 days. Wont let me do trial again will I have to finish my trial time? you don't get any help from someone from Adobe it is a circle jerk of musical chairs. Thank You for your help God's blessing on you!
JimHess <[email protected]> wrote:
=============
JimHess created the discussion
"I have serial number for Lightroom 5 and the 30 day trial need a place to activate"
To view the discussion, visit: https://forums.adobe.com/message/6986791#6986791

Redemption code needed to get serial number for Lightroom is not activated. What to do?

redemption code needed to get serial number for Lightroom is not activated. What to do?

Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Recovering original serial number for Lightroom 2.4

Similar Messages

Maybe you are looking for