Recovering Purchased Music after Computer Stolen?

Recently my computer was stolen and my iPod completely broke while I was working in Africa. I have since purchased a new computer (thanks mostly to very generous people, thank you!) I was wondering if there was a way to redownload the music I purchased from iTunes onto my new computer as the whole thing was lost the old one. I couldn't update my iPod because it was broken. There's probably no way around this and I'm going to have to struggle with no music for a while, but I was hoping that people much much smarter than myself might be able to help out. Thank you.

If your iPod had been working, the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
However, the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

Similar Messages

Recovering purchased music when computer crashes

My friends computer has crashed and she lost all of her downloaded music. This made me think about the music I have purchased through the iTunes music store... If my computer crashes and I lose my downloads, is there a way to recover the music I have purchased? Is there a record of my purchases and can I get them again without repurchasing them?

Store policy states that downloads are a one time deal & it's the user's responsibility to backup important files. The store will even send you a reminder to backup your files after every 10-15 downloads. I would strongly suggest that you begin a regular backup program for your music by burning data CD/DVD's or using an external HD. Do not count on the store to allow you to re-download, in case of a disaster, backing up, now, will save you a lot of grief if disaster strikes.

HT203167 How to retreive purchase music after computer crash lost in back up. How to restore the music?

How do I reload purchased music on my desk top after a computer crash restored with back up external hard drive?

Hello Boogiec522,
Thank you for using Apple Support Communities!
It sounds like you would like to download your iTunes Store purchases again to your desktop computer.
No worries there, you can re download them free of charge from the iTunes Store with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Download previous iTunes Store purchases to an authorized computer
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
All the best,
Sterling

Reload itunes purchased music after PC stolen

How do I reload all my purchased music? My computer was stolen and am trying to reload all my purchases. Can get my purchase history but can't seem to find a way to get them all back

I take it there's no backup? If you have it on an ipod, you can at least get it off of that. Otherwise you are going to have to buy it all again.
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/P2

Purchased songs not showing up in "purchased music" after computer migratio

I recently had an imac stolen that had a dozen or so songs on it that I had purchased through the iTunes store. Since then, I've obtained a replacement imac (now running 10.5.1 cf. 10.4.11 before), deauthorized the old imac, authorized the new one and restored my files from a Retrospect backup. While my purchased music files still exist, and show up in the library they no longer appear under the "purchased music" selection. Is there a trick to getting them to be recognized as purchased songs?
Thanks in advance,
alan

I purchased a track, it appears on my iphone 5s okay but isn't anywhere on my itunes. there isn't anything in Purchsed under iStore.
I had my iphone plugged in when I purchsed the track, so should have been on both iphone and itunes, much like purchasing an app.
Any ideas?
have IOS 7.1 loaded, is this a known issue (to us not apple)?

Recovering purchased music after a hard drive crash

I purchased some music from istore and so i had it on my itunes. i never updated it onto my ipod, and then my hard drive crashed so i lost all of my music. i was able to recover most of my music but not the most recently purchased stuff. is there anyway that i can recover the songs that i purchased?

You probably can't without purchasing them again, but some people have been able to by filling out and submitting the form on this page.
(21308)

I recover purchased music authorizing this computer

i recover purchased music autorizing this computer

Hey there Iboppie,
It sounds like you need to have the menu bar showing in iTunes. This article will help you with that:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
To turn on iTunes menus in Windows 8 or 7, do one of the following:
Press the Alt key.
This will turn the menus on and off temporarily. This will change back to the default, the iTunes menus being turned off, when you next close iTunes.
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
Thank you for using Apple Support Communities.
Regards,
Sterling

How to recover purchased ringtones after wiping phone and laptop

How to recover purchased ringtones after wiping phone and laptop

From your computer backup.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).

Attempting to re-dnld purchased music to computer. get msg that store is not dnld'g at the time..??Do I need to get ICloud? May I do without it?

attempting to re-dnld purchased music to computer from itunes Store. Getting msg that store is not dnld'g at the present time..Do I need ICloud? Perhaps Store not "open" these hours? ????

You don't need iCloud to re download music.
Patricia... follow the instructions here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201272 I am trying to redownload purchased music after a hard drive dilemma. When I click purchased I get an error message. Any insight?

I am trying to redownload purchased music after a hard drive dilemma. When I click on the 'purchased' category in the iTunes store I get an error message. Any insight?

Does it include "unable to download "ITEM" at this time. Please try again"? I think there is an issue with redownloading your purchases using the "purchased list" option. I suggest you contact the support team for a history regrant (your purchases will be reposted to your account", which i think is a one time exception and would only include the items which are still available in the store.

Stolen laptop. recover purchased music from itunes?

I have recently had my laptop stolen along with my itunes libary. is there any way I can recover my "purchased" music from the itunes store? not everything I purchased is on my ipod.

Was your backup copy of your computer stolen as well?
If not, then use it to put everything back.
You can also transfer itunes purchases from an ipod. File>Transfer Purchases
If you are int the U.S., then you can use the newly released icloud beta.
Open itunes, go to itunes store. Look under Quick Links. Click Purchased.

Downloading purchased iTunes after computer was stolen

I purchased a couple hundred dollars worth of songs onto my old laptop and backed them up as MP3s on CDs. My laptop was stolen, and I since closed that credit card account that I purchased the iTunes on. I tried uploading the saved MP3s onto another laptop without internet connection and it made me enter my old username and account password. I didn't have internet and this is my work computer, so I can't test it out. Will I be able to get those MP3s off the CDs and onto a new computer with my old account info???

You don't need to close your iTunes account.
Simply change your password.
You'll need iTunes and a computer connected to the internet.
See here -> http://www.apple.com/support/itunes/store/password/
Your music is okay. You need to authorize your computer to play iTunes purchased music.
Simply run iTunes and play one of the purchased songs. iTunes will connect and ask you for your iTunes password.

Re-Obtaining purchased music after a computer crash- How do you do it??

I've had a Gateway laptop for the last 2 1/2 years. It's been working well for me until about a month ago when it got a virus and crashed. I took it in and all my files were lost, including my music. When I first got this laptop and downloaded iTunes, it asked me if I would like to import all of my purchased music thus far to it. This time, though, it never asked me if I would like to re-download that music and I can't find anything that will let me do re-obtain it. Please help! How do I get all of my purchased music back after a computer crash? (I know that the music I didn't purchase via iTunes is lost if not already put on an alternate hard drive or on CD. I just really want at least my purchased music back!)

You should backup your music.
You buy ONE download. It is your responsibility to backup your music.
If for some reason you have failed to backup your music (bad idea), then you can transfer from an ipod:
File>Transfer Purchases
You should always backup your music (especially downloaded music) .

Recover Purchased Music from Virus-Infested Computer

So my computer with all my music had a virus eventually leading to the failure of the hard-drive resulting in all my files being lost, including itunes. Although I learned from this catastrophe to start backing up, I wanted to know if I could recover my purchased music. I spent quite a decent amount so it seems ridiculous that Apple is just going to leave me hanging like that. Any insight anyone

Welcome to AD!
My insight would be, it takes a catastrophe such as the one you described, to convince folks they need to make regular backups.
Do you have all your content on an iPod, perhaps? I wouldn't call that a true backup, but it could do in a pinch.
You can ask iTS support for another download, but I doubt they'll say yes.
Go ahead, though; the worst that can happen is they'll say NO.
http://www.apple.com/support/itunes/
Best of luck!

How do i regain purchased music after a computer crash?

My parents' computer crashed and I had to reinstall windows. I couldn't turn the ipod into a hard disk, so I figure I am going to have to import all of their cds again, but is there a way to get their purchased music back into iTunes? Thanks.

First of all try this method which works on some Windows PCs.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This is a manual method using "hidden folders" and although it works, it can be messy.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music and playlists etc from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
There is also CopyPod. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
If you are using iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.

Recovering Purchased Music after Computer Stolen?

Similar Messages

Maybe you are looking for