Recovering purchased music when computer crashes

My friends computer has crashed and she lost all of her downloaded music. This made me think about the music I have purchased through the iTunes music store... If my computer crashes and I lose my downloads, is there a way to recover the music I have purchased? Is there a record of my purchases and can I get them again without repurchasing them?

Store policy states that downloads are a one time deal & it's the user's responsibility to backup important files. The store will even send you a reminder to backup your files after every 10-15 downloads. I would strongly suggest that you begin a regular backup program for your music by burning data CD/DVD's or using an external HD. Do not count on the store to allow you to re-download, in case of a disaster, backing up, now, will save you a lot of grief if disaster strikes.

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HT203167 How to retreive purchase music after computer crash lost in back up. How to restore the music?

How do I reload purchased music on my desk top after a computer crash restored with back up external hard drive?

Hello Boogiec522,
Thank you for using Apple Support Communities!
It sounds like you would like to download your iTunes Store purchases again to your desktop computer.
No worries there, you can re download them free of charge from the iTunes Store with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Download previous iTunes Store purchases to an authorized computer
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
All the best,
Sterling

Recovering Purchased Music after Computer Stolen?

Recently my computer was stolen and my iPod completely broke while I was working in Africa. I have since purchased a new computer (thanks mostly to very generous people, thank you!) I was wondering if there was a way to redownload the music I purchased from iTunes onto my new computer as the whole thing was lost the old one. I couldn't update my iPod because it was broken. There's probably no way around this and I'm going to have to struggle with no music for a while, but I was hoping that people much much smarter than myself might be able to help out. Thank you.

If your iPod had been working, the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
However, the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

HT1349 lost itunes music when computer crashed also when I changed email address

How can I get a complete history of all the itunes i've purchased through the years? I've lost tunes everytime i have had to change my email address and when I have gotten a new computer.

How can I get a complete history of all the itunes i've purchased through the years? I've lost tunes everytime i have had to change my email address and when I have gotten a new computer.

HT203167 computer crashed had to factory recover OS and can not play the 2 movies i purchased prior to computer crashing can not play and can not locate! How do I recover them?

computer crashed had to factory recover OS and can not play the 2 movies i purchased prior to computer crashing can not play and can not locate! How do I recover them?

You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
Go here: https://iforgot.apple.com
An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
If you no longer have access to that email, the resolution to this problem becomes considerably more difficult. In that event you would need to contact iTunes Support and explain your dilemma.

I recover purchased music authorizing this computer

i recover purchased music autorizing this computer

Hey there Iboppie,
It sounds like you need to have the menu bar showing in iTunes. This article will help you with that:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
To turn on iTunes menus in Windows 8 or 7, do one of the following:
Press the Alt key.
This will turn the menus on and off temporarily. This will change back to the default, the iTunes menus being turned off, when you next close iTunes.
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
Thank you for using Apple Support Communities.
Regards,
Sterling

Are purchase items are free to re download when computer crash

When computer crash or broken and need to re install or change with new one, are the purchase items we bought before are free to download or have to pay again? Kindly share your experience
thanks
Troy

Should all show up as "downloads" in Purchases if you use the same Apple ID.
If you have any trouble, contact the App Store support folks - http://www.apple.com/support/mac/app-store/.
Good luck,
Clinton

Attempting to re-dnld purchased music to computer. get msg that store is not dnld'g at the time..??Do I need to get ICloud? May I do without it?

attempting to re-dnld purchased music to computer from itunes Store. Getting msg that store is not dnld'g at the present time..Do I need ICloud? Perhaps Store not "open" these hours? ????

You don't need iCloud to re download music.
Patricia... follow the instructions here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

Recovering Purchased music post-crash

Following a hard drive crash, I re-installed iTunes on Windows XP. I then copied my iPod's music onto iTunes.
I then synced my iPod to the new iTunes library, but now, I can't play purchased music on the iPod. They appear in iTunes, but when I sync, I get the following message:
"Some of the items could not be copied to the iPod because you are not authorized to play them on this computer."
The songs are in my iTunes library, so any suggestions on how to get them back onto my iPod would be greatly appreciated.
Ancient Dell Dimension PC Windows XP

I think I figured it out! In the iTunes library, go to File, then choose "transfer purchases from ipod". This will put all the songs from your ipod into your current iTunes library. Next, go to File, then choose "sync songs from ipod". It will give you the same message about deleting the existing stuff on your ipod. Choose the option to delete and sync. Since all your music is in your library, it will come back over to your ipod. Good luck!
Jennifer

Recover Purchased Music from Virus-Infested Computer

So my computer with all my music had a virus eventually leading to the failure of the hard-drive resulting in all my files being lost, including itunes. Although I learned from this catastrophe to start backing up, I wanted to know if I could recover my purchased music. I spent quite a decent amount so it seems ridiculous that Apple is just going to leave me hanging like that. Any insight anyone

Welcome to AD!
My insight would be, it takes a catastrophe such as the one you described, to convince folks they need to make regular backups.
Do you have all your content on an iPod, perhaps? I wouldn't call that a true backup, but it could do in a pinch.
You can ask iTS support for another download, but I doubt they'll say yes.
Go ahead, though; the worst that can happen is they'll say NO.
http://www.apple.com/support/itunes/
Best of luck!

Lost my iTunes when computer crashed

My computer crashed and I had to replace the harddrive. I can reload the software, but is there any way to get back the music purchased from the iTunes store?

OK firstly is there any way to retrieve the files songs from the harddrive? If not go to check purchased music its under advanced then put in your password and account details then it will give u list of your purchased music videos etc It should let u store it or drag it into the new libary. If u have prove that u have paid for it any how they have to give u a refund for it. ITS a tricky bas** when this happens mine went but i had a i pod nano a while back which i saved all files onto its wise to save them onto a usb pen or maybe a i pod shuffle around 70 quid its saves u alot of stress in the long run sorry cant be more help IF U have i pod then get the serial number on the back 11 digits i think contact apple ok laters D

Help recovering purchased music

Hi
My system just crashed. The hard drive is ruined
When I put I tunes on the replacement computer- is there any way to redownload all my purchased music?
Thanks

Hello, Christopher, and welcome to the Discussions.
Sorry, but officially Apple does not allow redownloads of purchased tracks. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. If you haven't made a backup, and don't have your tracks on an iPod, you're probably out of luck and will need to repurchase your tracks.
You can try contacting iTunes Music Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis, but don't count on it.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Discussions page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic before you post a question.
Regards.

Recover purchased music

hey all,
iv just upgraded my windows to vista from xp, but i also format me HDD so i lost all my purchased material. Even though I have it on my ipod is there anyway to get it back on my laptop its self without going through the hidden files etc.
thanks

Transferring tracks from an iPod back to iTunes has been covered here a number of times already, but again:
First, you need to prevent automatic synchronzation with a blank copy of iTunes. While connecting the iPod to the computer, click "cancel" when iTunes presents the dialog box offering to synchronize to the iPod. Or hold down the Shift and Ctrl keys in Windows. This should stop the iPod from auto synching with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 25 seconds depending on your computer.
Then if you're using iTunes 7, you can then copy music that you purchased from the iTunes Store back to iTunes directly (use the Transfer Purchases From iPod command under the iTunes File menu).
If you're not using iTunes 7 or want to copy back other tracks, the easiest way will be to search VersionTracker for "iPod". You'll find a number of utilities that can transfer your tracks and your playlists from your iPod back to your PC.
It's also possible to do this manually, but the procedure is rather involved. If you're interested, though, see this thread:
MacMuse: Computer crashed
Hope this helps.

How can I upload my library from my iPOD to a new itunes account. My old library was lsot when computer crashed.

How can I upload my iPods library into a new iTunes account on a new computer. My old account and lilbrary was lost when my computer crashed.

you cant. You can transfer purchases, but nothing that was not purchased with itunes will transfer.
You can import photos as well.
http://support.apple.com/kb/HT1848

Lost videos in iPhoto during transfer when computer crashed??

I was transferring videos from my iphone 4s to my Powerbook G4 and by default it transfers to my iPhoto account. A prompt came up that the photos (and videos) were transferred sucessfully and asked me if I wanted to keep or delete the photos from my phone. I chose to delete the photos from my phone to make room. In the process of deleting the data from my phone, the computer crashed. When I opened iphoto again the vidoes and pictures that I thought were successfully transfered were no longer there. Please tell me that there is a way to recover this imformation, because it is no longer showing up on my phone and I've checked the trash in iPhoto and on my Mac and nothing is there. I've searched and searched iPhoto and it's definitely not there. This was footage just recorded and no backup on the phone or the computer was recently backed up. Please help.

With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is you library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
OT

Recovering purchased music when computer crashes

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