Recovering Security Question Answers

I have done evrything possible to try and recover my security question answers but I nothing is working.  What should I do?

What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • TS1424 Recovering security question answers

    How do I recover my answers quickly

    What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Where can i recover security question answers?

    I really need help. I might have wasted putting 25 dollars in my account

    Contact Apple https://expresslane.apple.com/GetproductgroupList.do

  • HT5622 How can you recover your security question answers if you have forgotten them?

    My phone got stolen a while back. So I hadn't made any purchases recently. So when it did, it asked got my security question answers and I realized I forgot them.

    It would really make you feel secure if there was a way to recover the answers?  See "More Like This" over there >>>>>
    By the way - well done. The vast majority claim they have forgotten the questions....

  • HT5312 How do I recover my security question answers?

    Please help I can't remember my security question answers and I don't know how to recover them.. Please help!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (93359)

  • HT5622 I forget me security question answers and also i dont have a rescue mail to recover!!!???

    I forget me security question answers and also i dont have a rescue mail to recover!!!???
    Pleeeeaaaase help

    See Here... Apple ID: Contacting Apple for help with Apple ID account security
    ask to speak with the Account Security Team...

  • HT1918 i need to recover my security question answers

    i need to recover my security questions to my itunes account

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • How did i recover my security question answers?

    I got a new iPod for Christmas, but I can't buy anything because they keep asking me to answer my security qustions. But the problem is...I don't know the answers. Please help me!

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT201303 How can I recover lost security question answers?

    Heeeelp D:

    f you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • How to recover one of my security question answers

    I forgot my one of the security question answers. Now I am trying purchase app in another device. First purchase requires me to provide both security answers. How can I retrieve them? Please help.

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5312 How do I know if I have a rescue email address? It keeps saying my security question answers are wrong and I can't figure out how to fix it!

    How do I recover my security question answers? I don't know how to tell if I have a rescue email address. I know my answers aren't wrong but I can't buy anything on iTunes without verifying the questions. Nothing seems to be working!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96346)

  • HT1212 How can i reset my iphone 4s if i forgot my restriction passcode and apple id password and security question answer

    Hello guys..
    How can i reset my iphone 4s IF i forgot my restriction passcode, and apple id password AND security question answer?..
    AND I also forgot the email that i used to create the apple id.. Thats why i cant reset my password using the "email authentication"...
    PLEASE HELP.. Thanks... I cant use my iphone properly.. im stock with my OLD Apple id..

    Its simple - if you honestly cannot remember a single piece of security information associated with the account, or even the name of the AppleID itself, the only possability of help is to call Apple and ask them if there is anything they can do.  There is nothing anyone here or elsewhere can possible do to help you.
    Apple offers several means of ensuring you can recover an account or AppleID, but if you cannot remember a single one of those security features, then only Apple can, if at all possible, help you and only then if you pick up a telephone and talk to them.
    The strong odds are that even Apple will not help you.  I know that with the two step verification option, if you cannot at least remember two of the three security features used with that system, they will tell you the account is simply lost to your for good.  They can only be help responsible for helping you recover information up to a point - at some point, it all comes down to you remebering at least some of your own information.

  • How can I get Apple to send my iTunes security question answers to my new email?

    Originally, I had my Apple account set up to a gmail account. But then, I deleted my gmail and connected my account to my hotmail instead. I'm going to lose this laptop soon for a new laptop swapout, and this is the only device that lets me use my iTunes account. I don't remember my security question answers, so I have them emailed to me via "Manage my account". However, I fear that the answers may be being wrongly sent to the gmail account I deleted. I need this question answers soon, otherwise I will lose hundreds of dollars previously put into my iTunes. Please help!

    Click here and request assistance.
    (74171)

  • I forgot my Apple ID security question answers and cannot contact iTunes support by phone. The only way I can ask for help is via email. How can I make that happen?             Thanks

    Hi! So I haven't used iTunes in a few months but I just got an iTunes gift card and want to make a purchase. iTunes redeemed it just fine but now that I want to make a purchase I am having problems. I can't remember my security question answers and iTunes is requesting them. I have two other verified emails but the are NOT rescue emails. I can't contact iTunes over the phone because my phone lines are out and are going to be out for a long time. The only way I can contact them is by email. How can I do this? Is there an easy way to just reset all my security questions? Please help a girl out. I just want my music!
    Thanks so much

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 how to reset security questions & answer without rescue email?

    Please anyone help on this situation where i dnot remember my id security questions Answer.. how to get it reset it .. Also dnot know abt rescue email and how it works... please any one

    If you don't already have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you won't be able to use that route to get your answers reset - and you will only be able to add one to your account by answering two of your questions, so you will need to get them reset first, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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