Recovering to Win7 Home Premium 64-bit version [ L505-S5984 ]

Hi there,
I purchased a L505-S5984 in the black friday sales, comes bundled with 3gb memory and a 250gb hard drive. It's also pre-loaded with Win7 home premium - 32bit edition.
Does anyone know how the Toshiba recovery process works, especially, what factor determines whether a user will be prompted to install the 32bit vs the 64bit version of the operating system?
I'm examined the recovery media and believe, filewise, everything is there for a 64 bit installation. I suspect theres some (config) setting(s) with the recovery image such that it wont give an option for a 64bit installation?
Anyone else played around with this?
Thanks

I believe that there is a post in the Windows 7 forum here that tells how to do this on some models. I don't remember specifically which one it is, but the Subject Line was something on the order of 32bit to 64bit.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Similar Messages

Upgrading Win7 Home Premium 32-bit to Win7 Home Premium 64-bit

I just purchased a Thinkpad X201 that came preinstalled with Win7 Home Premium 32-bit installed and I would prefer to run the 64-bit version. Is there any way I can inexpensively get the necessary DVD(s) and will the current product key on my laptop validate the 64-bit version? I understand that this will require a clean install but as MS normally provides both the 32-bit and 64-bit version of Win7 with there standard OEM sets I was hoping that Lenovo could provide me the necessary DVD(s) at little or no cost (shipping?).
Solved!
Go to Solution.

alternatively you can download the legal version of the 64 bit ISO from notebookreview forum ('google notebookreview win 7 iso download).
Then use that to install the version of the win 7 you want, and you can activate that OS with the serial key that you have received with your laptop on the sticker under the laptop.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Win7 Home Premium 64-bit, XE11g - Getting Started URL has %HTTPPORT%

Hi,
Just done a straight installation. The 'Getting Started' URL contains a reference to HTTPPORT, which isn't defined. When I manually connect to port 8080 everything works as expected.
On my other PC running Windows XP 32-bit, the URL contains the actual port number.

OK - I'm assuming that this is a 32-bit database running on 64-bit OS problem It seems to be more of a problem with my 32bit third-party client tools - I've tidied up my paths to InstantClient (I have 32bit and 64bit versions) and the tools are now working as expected.

What is the best and fastest browser to use, I have Windows 7 Home Premium, 32 bit version...

if firefox is best, how do I UNinstall internet explorer 8? on my computer

The idea of the best browser is very subjective, people will have different opinions of what is the best. Why not install Firefox and try it to see if you like it.
Do not uninstall Internet Explorer, it is required by some sites, and some applications are hard coded to use IE.

Changing OS to WIN7 home premium 64 bit.

After this occurs my CS6 cloud apps will have been wiped from my system.
What will the process be to re-download the application manager and all the cloud apps >

The process would be the same for when you first installed them. Please see http://forums.adobe.com/message/4396277#4396277?tstart=0 for information on how to download and install the Adobe Creative applications from the Creative Cloud.

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

ITunes 10.5.1 64 bit - win7 Home Premium crash?

I upgraded to iTunes 10.5.1 64 bit on my new Windows 7 Home Premium 64 bit computer and now it opens and shortly after shuts down with a problem. None of the other versions did that.
help?

Here is what worked for me for both 10.5 and 10.5.1 after hoursof frustration with Itunes stopping and shutting down in the middle of a syncor tranferring Apps downloaded on my Ipad2 or Iphone 4:
Start iTunes in iTunes Safe Mode:
1. hold down the Shift and Control key together and clickto start iTunes.
2. when you see the iTunes icon in the task bar, click onit.
3. you will get a box that says "iTunes is running insafe mode. Visual plug-ins you have installed have been termporarilydisabled." [I don't know what plug-ins I installed but youshould clearly see that these so-called visual plug-ins are likely the cause ofyour issues];
4. click Continue to open iTunes.
You could already have your device connected to your computer ordo it after opening iTunes in its safe mode.
Now press your sync button and everything should work fine.
I also disabled Genius in iTunes preferences but I'm not sure ifthis is one of the issues causing these types of problems.
I hope this works. This may be the workaround for all ofus Windows 7 64-bit folks.

Which version of oracle is better to instal on win7 home premium

Hi I am new on this forum maybe my question is already post.
I would like to install and configure oracle on my machine , but i do not know which version is going to run well with windows 7 home premium. My laptop is an HP Pavilion dv6 Notebook PC. So i need more informations and advises if possible to find the issues. These are the following informations about my machine in below.
Thank you in advance
System Information
Time of this report: 9/8/2011, 14:29:18
Machine name: MINDEEF-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
Language: French (Regional Setting: French)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6 Notebook PC
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 4064MB RAM
Page File: 2952MB used, 5171MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

the download of Oracle Database Express 11g Release 2 for Windows x32 is finished, now i would to have the documentation in order to follow the different steps to install Oracle Database Express 11g Release 2 for Windows x32 in a HP Pavilion dv6 Notebook PC with windows 7 home premium.
i remind you the information system of my laptop
System Information
Time of this report: 9/8/2011, 14:29:18
Machine name: MINDEEF-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
Language: French (Regional Setting: French)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6 Notebook PC
BIOS: Default System BIOS
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 4064MB RAM
Page File: 2952MB used, 5171MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Thanks in advance.

Nvidia GeoForce Go 7600 graphics driver and IQ770 with Windows Vista Home Premium 32 bit edition

I have been having problems with my screen for several months now: every so often, for no apparent reason, it loses some of the pixels. I can still read the items on the screen, but the resolution is trashed. It happens intermittently and then goes back to normal. I have tried uninstalling the graphics driver and letting the computer go find it on a reboot. This does not work. I have also tried installing the original graphics driver. This does not work either.
If I look in the "Problem Reports" area in Control Panel, there is a graphics related error:
Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078) The resolution listed is to reinstall the device driver (which I've tried dozens of times without success) or to change the computer's performance settings, which also does nothing. I still get the occasional loss of screen clarity which returns to normal all by itself.
Is anyone else seeing this problem? Does anyone have a resolution?
I have tried the latest graphics driver available on the hp website, from 8-2008 as well as the originally installed version from January 2007. The version of Windows is Vista Home Premium 32 bit edition, Service Pack 1.
If I completely uninstall the graphics driver, and do not reload any, the screen performance is fine, but then there are other problems, such as graphics acceleration.
Thanks for your help.

For the IQ700 series
If you're running Windows Vista SP2, there is a patch for USB patch for NVIDIA chipsets
http://support.microsoft.com/kb/975163/
If you're running Windows 7, install this patch
http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/Driver-update-for-Win7-USB-issue-on-nVidia-chipse...
And only use the driver from the system manufacturer's website or Windows Update. Do not use the latest drivers from NVIDIA's website for the IQ700 series

Replacing Motherboard on HP Media Center PC running Windows Vista Home Premium (32-bit)

Running OEM version of Windows Vista Home Premium (32-bit) on an HP Pavilion Media Center m8226x Desktop PC. Replacing motherboard ASUS M2N68-LA Motherboard 6150SE HP Narra2-GL8E with an MCP61PM-HM (Nettle2) motherboard due to failure. Both boards have same chipset and form factor. Can I just replace board without reinstalling windows? Do I need to install new drivers? I don't have an install CD or install key, would Microsoft provide a key if needed? Is there a link I can reference for MB replacement/ install?
Thanks for you assistance!
HC
This question was solved.
View Solution.

The OEM license is tied to the original motherboard version, ie M2N68-LA. You lose the OEM "rights" when you changed the board.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description:          Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:          {8140112A-43D0-41D6-8B36-BE146C811173}
Description:          Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address:          10.5.7.196
Subnet Mask:          255.255.0.0
Default Gateway:          10.5.0.1
DHCP Enabled:          Yes
DHCP Server:          172.18.255.2
Lease Obtained:          Tue Apr 23 10:14:40 2013
Lease Expires:          Tue Apr 23 22:14:40 2013
DNS Servers:          121.97.59.7
                    121.97.59.2
                    121.97.59.3
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"

hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.

I have a HP Pavillion DV61355dx windows 7 home premium 64 bit sp1

Hi I have a HP Pavillion DV6-1355 dx windows 7 Home premium 64 bit and I have some major issues ,first when I bought this computer I turned it on it automatically connected and downloaded a whole bunch of stuff I am not even sure what all ,my P/N #VM222UA#ABA , S/N [Personal Information Removed] I dont even know what should and shouldnt be on here anymore . It has a sticker in keyboard area at bottom right corner and a windows 7 sticker says Intel Duo core and yet I get troubleshooters refering to Vista ,AMD ,and several other computers .In my device manager it has a bunch of stuff with little yellow gears .I feel it has down loaded my old computers which I dont have but 1 and my current ones which are all windows 7 64 bit . I was gong to scare my husband by starting his prinnter from mine wasnt even sure what I was doing but I do remeber it saying that I would have to be in control over the pcs I cant remember exactly and I also wanted to make sure updates were done because my husband never did them so I thought great they will get regular updates. At that time we had 3 windows xps 1 professional 64 bit,1 hp media center 2005 64 bit and a windows xp home edition 32 bit .I didnt know much about pcs then I sought help but never got it resolved we had a differnt router and i beleave sbc global at time when I did it that computer ended up dieing so I no longer have it but yet I see its hardware listed and I see the AMD listed and SIS and Matrix with dates going back to 2003 and this computer is a 2009 . What I need to know is how to get all the stuff off here that dont belong and the true specs for this notebook we have att now and a cisco E1000 router and I know some how that the stuff from the other computers are on here .Even when I go to the HP support page it will refer to older editions of windows troubleshooters it says under collection information that computer name is LAPTOP which i put down for the other windows 7 with a amd so I could identify the different windows 7 home premiums and I listed this dv6 as laptop .Windows version says 6.1 architecture says amd64. under publisher details it says package version 1.0 publisher Microsoft Windows,network adapter 1.0 Microsoft corporation. PLEASE HELP

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

Cannot do wireless printing to HP Photosmart C7180 since upgrading to Win 7 Home Premium 64-bit

     I recently upgraded one of my new HP p6150t Pavillion PCs from Vista Home Premium 64-bit to Windows 7 Home Premium 64-bit. Since then I have not been able to print to my networked printer, an HP Photosmart C7180 All-in-One, which is wireless on my home network. When this PC was Vista, I was able to print. Two other PCs on my home network, both running XP, can access the printer across the network and print. This PC now running Windows 7 64-bit can find the networked printer when I "Add-a-printer", and I am able to finish the installation of the printer.
     I downloaded and installed new drivers for the HP C7180 from the HP website specifically for Windows 7 64-bit, so I have the latest drivers. (The version of the drivers is 13.1.0, date is 10-2009. From the same HP printer driver download site, I also installed " HP Print Software Patch When Upgrading Vista to Windows 7".
     I do not want to install the printer as a shared device on any of the other PCs, but rather want to be able to print from any of them, direct wirelessly, even if the other PCs are offline. And I was able to do this when I used Vista...
     If I open and leave visible the print queue for the printer, and then print a Test Page, I see the print job briefly shown as "Spooling" and then as "Printing" in the print queue display, but nothing ever reachs the printer. There are no error messages, either during the process of Adding the Printer, or when sending Test Pages, or other print jobs to the printer.
     I have McAfee antivirus and Firewall installed on all of my PCs. The Firewall advanced setting for Networks shows that the IP address range for all of my IPs are trusted.
    [Although I just bought this PC from hp.com only 4 months ago, as part of a package of 2 PCs, a MediaSmart server, big hdtv monitor, and all with 4 year extended support agreements, HP provides "NO" support for network printing. That was what a support specialist called to tell me after I sent an email to the HP CEO. HP PCs, HP printer, HP provided upgrade kit for Windows 7, but if you want to actually print from your HP PC to your HP printer, there is "NO" support. (I worked for HP for ten years, but it is clearly a different company now.) So, if anyone in the Community can assist, I would very much appreciate it.]

I have a year old Epson and an HP.. I upgraded to a win 7 64 bit and doing some sharing/networking.. Got some 32 bit XPand two win 7 64 bit.. The Epson ,shares and connects up with no issues.. the HP is just a fiasco... No more HP for me ...

Ei.cfg not being seen by windows installer on Windows 7 Home Premium 64 bit retail disk.

My problem is that the retail disk of Windows 7 Home Premium 64bit has no ei.cfg restrictions. Instead of choosing the correct operating system ID, on install, the .cfg
is coming from some where else installing a custom version of windows that is a different version of windows than on the retail install disk that I have a software key to. Even though it recognizes the key as windows 7 the operating system no longer recognizes
the retail disk it was installed from as the same version of operating system. It seems that there is a pre operating system install to a volume that cant see the ei.cfg file on the windows retail disk. It is something like Windows ME or MCE and it is hard
to get past because it acts like the operating system after install. It looks like there is a complete install of windows 7 but it is only a version of ME or MCE in the 100MB range installed to a partition volume. I am given a User account Profile within
Application Data folder in the system. The actual windows system in its entirety does not exist in the partial virtual operating systems. All the installs are to Partition Volumes on the Partition of a GPT Server Partition on a Disk
on the Hard drive. All Virtual.
Windows 7 Home Premium 64bit and 32bit retail disk is GSP1RMCHPXFRER_EN_DVD. The bios version on my Asus G75VX is American Megatrends version 206, V Bios version 80.04.97.00.13.N62G75500, EC version B14E140001. The operating system version is not the same
as the install disk. The boot configuration is; American Megatrends Bios Aptio Setup Utility installed. :\\?|GLOBALROOT\Device|HarddiskVolume1\EFI\Microsoft\Boot\BCD.Backup.0001 Software build after install is Buildlab 7601.Win7Sp1_rtm.101119-1850 Client install
BuildlabEx 7601.17514.amd64Fre.Win7Sp1_rtm.101119-1850, CSD Build Number 1130, Product ID 00 359-112-0000007-85245, Product ID 55034-112-0000007-05640. System Reserved Partition Volume X:\{F750E6C3-38EE-11D1-85E5-00C04FC295EE} MININT-F26UD4N. Link to 170MB
.reg file in text format http://1drv.ms/1m9RXL7.
The above information was taken after an install from the Microsoft Windows 7 64 bit retail disk purchased at Fry's and installed to my Asus G75VX. It is a Network Managed Client Server configuration that installs from the retail disk.

I have been dealing with this problem since the day I purchased the first notebook from Best Buy configured this way and it was not even an Asus. It was a Samsung Chronos i7. The Asus G75VX I have now is the third notebook in a row purchased from Best Buy
with the configuration right out of the un open retail box. None out of the three came with windows 7 installed. They had windows 8 64bit installed with the configuration. I purchased Windows 7 Home Premium 64 bit attempting to get around the configuration
problem.
My main concern is that I use computers to do my legal documents in court cases in the United States Federal Courts and I am a pro se litigator and I have been litigating a civil action since 2011 that is still open in the federal court. I am also legally
disable and covered by Federal Communications Act FCC Rule 255. This configuration has Telephone software and equipment, Management Software and equipment, and Networking software and equipment all covered within FCC Rule 255. My notebook is unusable for litigation
or personal use as a Publicly Managed Network Client Server. I paid $1350.00 of my Social Security Disability income for the Asus G75VX and another $216.00 for Windows 7 Home Premium 32 and 64 bit DVD and that is not counting a list of other things to
now have a personal notebook computer I have to sat down beside me in public libraries, Colleges etc. to use their computers to do my legal work. It is illegal and total wrong and it is a violation of the Bill of Rights First and Fourth Amendments and Title
VI of the Civil Rights Act of 1964 and the American with Disability Act outside of 255.

Laserjet 4240n driver does not work with windows home premium 64 bit

I recently was given a HP laserjet 4240n by my employer to use in a remote office. I am using a Windows version 7 home premium 64 bit laptop. I have tried the HP install wizard - no support for this printer. I have tried downloading the "correct" driver - but that doesn't work either.
I assume that there is something wrong but I have spent hours and still haven't been able to figutre out what is wrong and how to fix it!
HELP!
Thanks,
Steve

Hello Steve04104,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Recovering to Win7 Home Premium 64-bit version [ L505-S5984 ]

Similar Messages

Maybe you are looking for