Recovery disc from Lenovo

Hi all. I have a T500 ThinkPad, and my hard drive failed the other day. I never got around to making any recovery media, even though I have had the machine for almost a couple years. I have read on the Lenovo support page that I can get a recovery disc from them. My question though is whether this includes the OS. It would seem that it would, but I just want to make sure. Thanks.

Yeahh, recovery media you can order for your model, completely recover your laptop to state of your first switchining on of your machine. It creates hidden recovery partition on your disc and of course system partition C with operating system and all drivers and applications. The first step should be eavch time firstly to burn your Recovery Media, if you did not do it, unfortunatelly it will cost you some money, i have paid for recovery media about 30 EUR.
Lenovo T440s, 20AQ0067MC, Windows 8.1 Pro x64 UEFI, Samsung 840 EVO SSD 250 GB, 8 GB RAM
Lenovo T430s, 2356LQG, Windows 8.1 Pro x64 UEFI, Intel 520 SSD 180 GB, 8 GB RAM
Lenovo T420s, 4171-6SG, Windows 8 Pro x64 UEFI, Intel 320 SSD 120 GB, 8 GB RAM
Lenovo T400s, 2808-CYG, Windows 7 Ultimate x64

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Recovery dvd from Lenovo

How much does a recovery dvd from Lenovo cost and is it different from dvds made thru One Key Recovery? Alos, How do I reinstall windows on a laptop with RapidDrive? thanks

Hi,
Here is a partial answer to your questions, and it is based upon my experiences of about 2 years ago.
My R500 Thinkpad came with a 32 bit version of Windows 7 professional, and I wanted to upgrade to 64 bit, so I ordered the 64 bit recovery DVD's from Lenovo and they charged me $50 at the time.
The DVD's you create with Rescue and Recovery are not the same as the ones you get from Lenovo. They both will create a "factory image" but the content is different.
When you create Rescue and Recovery DVD set, the first one created is a BOOT DISC. That first disc you create can be either be to a DVD or a CD. Either works equally well, although Lenovo hints that the first one should be a CD. I have always used a CD, and recovered systems with no problems.
When you make a set of recovery media using Rescue and Recovery, you do not create an "Operating System CD", and this is normal. When you get a set of recovery CD's/DVD's from Lenovo, you will always get one that is labeled "Operating System CD".
The different sets go through different recovery processes, and Rescue and Recovery needs to know which type of set you have, so it can perform the correct process. It does this by asking the question "Do you have an operating system CD?" Based on the answer it performs one process or the other, and expects different contents on the CD's/DVD's that are presented to it. You cannot mix the DVD's up between the two processes. If you tell Rescue and Recovery that you have an operating system CD (i.e. provided by Lenovo) and present it with media created by you using the "Create Rescue Media" process, the recovery will fail.
I hope this helps.
Unfortunately, I have no experience with RapidDrive.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
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ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

Recovery disc from HP boot, but dont start revovery manager

Hi,
I've bought recovery disc from HP for my HP pavillon dv62124el.
When the notebook boot with recovery disc it starts loading windows and then appeared a grey background, the mouse pointer, but nothing else. Recovery manager does not start.
Can you help me?
Tnx a lot!

Hi,
See if you can get it to run as follows.
Shut down the notebook. Tap away at the esc key as you start the notebook to enter the Start-up Menu. Insert the 1st Recovery Disc. Select Boot options ( usually f9 ). Use the arrow keys to select the CD/DVD drive and hit enter. You may also get a prompt to 'Press any key to continue'.
Regards,
DP-K
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New Hard drive replacement not working with Recovery Disc from old drive.

Had a recent hard drive failure and I my HP Recovery disc that I received last year to to restore after system failure; won't work now on new hard drive. Unable to copy disc from Drive D to Drive C is the error I'm getting during phase 1 of recovery setup. BootMgr is not found error when i startup PC. Unable to recover Windows. My Hard disk and system memory test were failing, now ok after new drive install'; still can't get into Windows though.

Hi gardnevd,
As I understand you are facing a Recovery Issue with the new Hard Disk Drive (HDD) you have installed. Kindly request you to provide me with the following information:
Product Number or Product Description of your unit
Click here to know where to find the Product information.
Once I have this information I shall provide you with instructions on further handling this incident.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
* Click on "Purple Thumbs up" button to the left side of my post to say thanks!
Regards
Ahmed

Recovery Discs from HP won't start in my HP Pavilion Dv7

I have an HP Pavilion dv7 that I need to wipe clean due to spyware. I bought the System Recovery DVD's from HP and on them it states "to begin, insert the disc into the optical drive of your computer and follow the on-screen instructions." Unfortunately I insert the disc and I get the info from the disc to come up but no instructions. I have even tried to make the laptop run from the disc drive at start up. when I did that it wanted me to create system recovery discs. I do not need to make them, I have them from HP. Just frustrated on why the disc from HP are not doing as instructed.
Here is a picture of the screen I get when the disc are inserted:
I really do hope someone can help me I have been waiting to do this for weeks since I had to wait for the discs.
Thank you,
KC
This question was solved.
View Solution.

You're very welcome, KC.
If you can't boot from the DVD, it could indeed be a bad disk.
Also, make sure you have disk 1 in first to boot from.
And yes, you should get a very brief message to hit any key to boot from CD, so watch carefully for it.
If you miss it you have to start all over again and reboot the PC.
Paul

I can't finde the recovery disc from my Satellite A100-163

My A100 will not load - can't find the recovery disc. Can I use my A60 recovery disc on my A100 - 163 laptop?

Sorry, but you cant use the recovery disk from the A60. It will not work.
You can order a new recovery disk from Toshiba:
https://backupmedia.toshiba.eu/
Or you go to an ASP (authorized service provider) to get a new one:
http://eu.computers.toshiba-europe.com => Support & Downloads => Find an ASP
You can also use an original Microsoft disk, but there you must install all drivers manual and this takes a lot of time.

My SVD132190X has no recovery partition. Recovery discs from Sony may not have worked. (Error 393)

Hi there, my computer (SVD132190X) has no recovery partition due to the beta release of windows 10. Since I wanted it back, I got the recovery discs with the words SVD1322xPX. When I use it though, I get an error saying 393. I'm certain that I didn't set up raid and didn't add a hard drive. Any help?(Sidenote: From what I heard, if I do need another hard drive, then where can I get a speaker cover and its hard drive?)

Hi ReSummit,
Welcome to Sony Community!
The probable cause for code 393 is the RAID configuration. You mentioned you didn't modify or change this right? Please follow the steps here and change the RAID configuration back to RAID 0 and then try recovery: How to use the RAID Configuration Wizard with the Recovery Media Kit.
If still the same, then probably you're having a hardware issue or corrupted recovery discs. You may visit https://sony.encompass.com/ to purchase parts and accessories, and even recovery discs for your unit.
Hope these helps.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Howto boot recovery discs from usb stick

hi.i have t40 and i just bought recovery media(because predesktop area is dead).i tried many ways but i cant afford to boot recovery medias from usb stick.which tool should i use?? i dont have optical drive??

Hello mate,
What version of windows are using ? It's possible with windows 7.
http://forum.lenovo.com/t5/X-Series-ThinkPad-Laptops/Making-a-usb-stick-with-the-Lenovo-recovery-par...
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
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Lenovo Recovery Discs: 64bit version and drivers

My x200 came with Windows XP Pro x86 loaded and a Windows 7 x86 (32-bit) OS recovery and driver DVD. I want to install a x64 bit Windows 7 on this machine using the same Lenovo provided discs (but do not have them)--does anyone know how to get these discs from Lenovo--I believe it free is one has a 32-bit licence already (like I do from lenovo).
Thanks
S

The_Solutor wrote:
There isn't a recovery disc in the 64 bit flavor for the x100.
Just use a plain Win x64 media (don't input the serial during the installation process) , then restore the activation files with ABR (activation backup and recovery), obviously you have to backup them in windows x86, no online activation is needed.
Then install the drivers from the folder swtools or install just the network drivers an the update tool from lenovo, an let it to update all your drivers and utility.
he got the x200 laptop and not the x100e.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

How can I get system recovery discs (mailed and/or burned from laptop)?

I have a family member who is in another state and has a Toshiba C855D-S5100. It is just under 1yr old and is having some issues booting up. She got it from Best Buy and took it to them yesterday. They are currently running a full diagnostic scan and will let us know what the problem is sometime today (virus, bad drive, bad memory, etc.).
In the meantime, it made me think that we may want to create some recovery discs (if we can). I did this with an older Gateway. It required 4 DVDs. Can this be done with this model? If so, how as it has Windows 8 and I am not real familiar with this operating system just yet.
If the test comes back and says the hard drive is the issue, the unit will be sent to Toshiba for repair (since there is 2 weeks left on warranty). In addition to trying to create some recovery discs, can we maybe somehow order the actual recovery discs from Toshiba directly (& keep for future purposes if the hard drive fails and gets replaced)? If so, how and where do we go to get these Toshiba recovery discs sent to us?

The full Specifications for that machine are HERE.
See the User's Guide starting on page 55 for instructions on "Creating Recovery Media" yourself.
You can order Recovery Media from HERE. (Scroll down).
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

T410 Windows 7 Recovery Media 64bit from Lenovo will not boot

I have been sent 4 sets of Windows 7 Recovery Media from Lenovo over the past week and a half. These DVDs are unusable as they will not boot because they were created as non-bootable DVDs. When looking at the DVDs, they all just have 1 file on them - 0A44006.dvd. I was sent a set of the 32bit version and it has multiple files on it with Bootmgr and 6 directories and will boot just fine. The 64bit DVDs obviously were created and replicated without any of these files to make it a bootable DVD. Can someone from Lenovo (Morristown, NC) find out why and fix these DVDs. The support center in Atlanta can only order another set from Morristown and I keep getting bad DVDs.
Solved!
Go to Solution.

There's probably a way to make a bootable DVD out of that file. If all have the same file you will probably still be missing a DVD or two - unless the contents of the files in a set are different. Then again if it "1 of 1" is correct this may be all you need.
You can try a couple of things (just pulling this out w/out much thought...):
Use 7zip and extract the contents to <somewhere> and then burn that as a DVD. Probably still won't be bootable, though. Or just use your favorite image burning tool (nero, Win 7's built in burner, whatever) and burn that file as an image.
That may require renaming xxx.DVD to xxx.ISO. This presumes it is an ISO. Since 7zip can unarchive it, it probably is an ISO - or something very similar. 7zip may actually be able to tell you what its format is.
Let us know how that goes if you give it a try.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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DV9715nr difficulty booting from recovery disc

I have a DV9715nr running vista home premium (32bit) Phoenix Technologies BIOS version F.27 (Jan 2008)
Hard drive crashed the other day and had difficulties booting from the drive prior to crashing. Replaced hard drive and ordered recovery discs from HP to restor to original config.
First go round had some difficulty booting from the recovery disc but got it, 10+ hours later and it failed....most likely because i was impatient and stopped the FBIgui screen several times. so BOOTMGR is missing pres C,A,D. so I try to redo the recovery discs. Put in disc, turned off and turned back on. hangs at bios screen and then BOOTMGR error again. went into bios and moved DVD to top slot and same thing. Thought maybe it was DVD rom, so Ii shut down went to pick up an external USB one from walmart, approx 20 mins later got back and tried again without using the external USB, and it worked, but hung up a min later at loading windows files from the disc. Shut down and let sit overnight, retied again this morning and got to the first stage of reformatting, I think (i am not home now) but spoke with my GF who says it is asking for disc 1, which mind you is ALREADY in there. I had her pop the drive and close it again. Dont know what is going on now, but have a feeling it is hanging again, and I cant seem to find anything in any forum post, review or what not about this particular situation.
So to recap I have tried
selecting DVD as first choice to boot from
Hard reset
looked over all other setting in BIOS (very limited)
New HDD passed quick test
External USB does no better then the internal (yes even after switching BIOS back to boot from USB first)
Is the BIOS bad? can it overheat? is there a way to flash the BIOS without having an OS installed?
any help would be much appreciated, I am all out of options.
thanks

Thank you. I have already restored the BIOS to default multiple times. I did not however take out the battery. Took the laptop to a shop this morning to have them take a look as I was up all night dissasemling cleaning fan/heatsink, and reseating cpu with new thermal grease. That didnt even help.
My friend who works IT thinks the AMD CPU is the problem (Turion TL-60) but I am also researching about the No TPM or TPM has problem. evidentally that may be casusing the miss communication with BIOS and the DVD rom or any USB connected drive. Also tried a bootbale USB to reflash the BIOS but that didnt work, or I didnt create the bootable USB right.

Yoga S1 Windows 8.1 Activation Disabled and poor (or no support from Lenovo at all).

Dear Lenovo Friends,
I've purchased Thinkpad Yoga S1 with Windows 8.1 onboard.
I've had an OS problem that leaded me to order Recovery DVDs via Lenovo Thinkpad Support in Poland (thanks, got disc set in 7 days).
After reinstallation the WIndows 8.1 OS keeps saying my licence code embedded into BIOS is invalid and I can no longer activate the system. See the event log for sample try and fail on activation my system, please.
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />
<EventID Qualifiers="32768">1017</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-09T20:02:04.000000000Z" />
<EventRecordID>1866</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>n316-pc04</Computer>
<Security />
</System>
- <EventData>
<Data>0xC004F069</Data>
<Data>9D6TC</Data>
<Data>?</Data>
<Data>?</Data>
</EventData>
</Event>
I've contacted the Lenovo Support in Poland and they tend to tell that this is because Microsoft has invalidated my codes for unknown reason. Contacting Microsoft they told me that it its vendor's (Lenovo) problem and they are not responsible - shall I obtain new licence key from Lenovo. The Polish Thinkpad support is working on the problem since January the 9th, with no success.
The Windows grace period is already over and I cannot use my ultrabook now without activating the licence.
Is this the famous Thinkpad support quality? I already own 4 Thinkpads and sorry gyus but I'm considering swithing to some other vendor.
When I called them, the solution provided by the Thinkpad support was... "would you please reainstall the OS once more to get another grace period?" I was thinking it was a kind of joke, but it wasn't... Asking for the responsibility of the Lenovo for the Windows OS they provided I was told that Lenovo is not responsible and I was given the advice to buy the hardware with no OS next time, have box licence from Microsoft separatelly.
I'm really disappointed. This is my last Thinkpad I believe. It seems even having the warranty it is not enoug to get support from Lenovo - I'm on my own...
Regards,
P.
Solved!
Go to Solution.

Solved!
Finally I've got another DVD recovery set from Lenovo. Now it works. Seems that the first DVD set was invalid .
Regards,
P.

How to create recovery disc that have factory default in H320?

Hi I just bought a ideacentre H320. I want to prepare recovery discs, but when I do so, I am only given the option to backup the "current system". I did not see option in such as "Factory Default Recovery Disc" as I see in OneKey Recovery 7.0 (Mine only come with something similar called "Lenovo Rescue System 3.0".
But I don't want to back up the current system, I want to get the recovery disc to have factory image, so when I restore, it will be like I just open the the new pc from the box. How can I do that? (I know you can achieve the same thing through the "Service partition" but what if the harddisk is corrupted and you lost the partition?)
Is there any way to backup the service partition, so when I do something like upgrade Hard drive, I will not loose the ability to return my pc to factory default? Thanks.

Hi fongpwf and welcome to the community,
In figure 14, it says "Create a bootable recovery disc from system backup or factory default image file."
Are you saying that if you click the button to create the recovery discs that it only gives you the option of creating it from the system backup?
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Create Recovery Disc

Hi,
I deleted the Factory Settings Recovery on C (~ 7 GB or so), and now I want to create a recovery media. I WANT TO RE-INSTALL WIN7 after using the machine for years.
I always receive an error message window while trying to make such a disc.
"The files required by this program cannot be found"
Do you know how to fix this issue and create a factory settings recovery disc?
Thanks a lot
Solved!
Go to Solution.

If you deleted the recovery partition then you deleted the files needed to create the recovery media.
I am pretty sure on this. Without the required files you are not going to be able to creat the recovery media on that machine.
Only options would be to get ahold of a Windows 7 DVD or order the recovery media from lenovo, please see this link for more info:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4M7HWZ

Recovery disc from Lenovo

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