Recovery disc not recognized

product hp pavilion g72
i installed windows 8 premier which windows 7 was deleted now the recovery disc i have
says its not for the computer. now what should do

Contact HP
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

Recovery partition not recognized

Hi all
I received today my new HP ENVY 17-J010EL.
The recovery partition IS present [RECOVERY D:], but seem not recognized.
HP Recovery Manager say: "Recovery Partition has been removed - The Recovery Media creation option is no longer available".
I touched nothing inside RECOVERY D:
Is there a way to solve it?
Thank you
This question was solved.
View Solution.

Hi
HP uses OEM Disc hence product key is in built on the disc itself and will be pre-installed on your unit you dont have to worry about the activation.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

IPod Help needed from serious Apple gurus - iPod Touch 2g 16g stuck in restart loop. Will NOT enter DFU or recovery mode, NOT recognized by iTunes on Windows or Mac

Ok, so here's the not so sad story. I bought an iPod Touch 2g 16g through Ebay - so forget warranties. Luckily I did not pay much. The description said it was stuck on the apple logo, so I figured it would be an easy put into recovery mode and restore problem.
Not so much.
If you plug the iPod in and charge up the battery the LCD will come to life after a while with the apple logo, then it displays the spinning wheel with the apple logo over it. That will last anywhere from 10 - 15 minutes, then the iPod will go blank for a few secs and then start up the cycle all over again.
As stated, this iPod will NOT enter either DFU or recovery mode and believe me I've tried it several times several different ways with different timings, connected via USB to a Mac, connected to a different Mac running Windows, and connected to just the charger. Nothing. Occasionally the screen might go blank while holding the power and home buttons but nothing else happens and then it starts it's usual cycle again.
Again, iPod NOT recognized by iTunes on either Mac or Windows side. Since I got off Ebay and seller didn't know much about it, I have no idea if someone tried to jailbreak this or not.
I will not put much money into this machine. So I guess my question is: does this behavior mean that the motherboard is clearly fried? Are there any software programs that might diagnose what the problem is? Could it be as simple as a fried battery?
And most importantly, is this iPod simply toast or is there anything anyone can suggest????
Really any suggestions would be greatly greatly appreciated. Seems a shame to just trash an iPod touch that might need a simple fix...
If it helps matters, I can tinker with iPods somewhat and have torn down and replaced several iPod touch 1g and 2g glass and digitizers with no problems. I'm somewhat software savvy but the whole jailbreak thing is new territory... and I can't really figure out the command in Windows or Mac terminals to list all connected devices so I have no idea if the computer even knows the iPod is there, even if iTunes doesn't. Guess that's it... ummm, please help???

Nothing huh? No one's had this problem or this isn't fixable... oh well... if anybody comes up with anything I'll check in occasionally...

Ipad in recovery mode not recognized by PC or Itunes

Hi All,
I have a Ipad 1 that's stuck in recovery mode ( usb wireplug with itunes logo on top ), the really bad thing is that it's not recognized by and PC or any Itunes I tried, so there is no way to kick it out of the Recovery... When connected to the wallplug to charge it doesn't do anything, screen stays black. I tried all the obvious thins allready, holding down the home and powerbutton for 10 seconds etc etc, tried to find it in the device explorer on the pc ( It doesn't even register as a camera or harddisc in my computer ), It just loops into the recoverymode everytime I try any of the well known methods... Anyone have a better suggestion for me, maybe even the solution? Thanks in advance!!
greets
Baksi

1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

Windows 8 Recovery Disc not working

Hi everbody,
I have purchased a Lenovo Thinkpad T430.
This laptop came with pre-installed Windows 7 Pro.
However I want to use Windows 8 which I have a recovery disc for.
I built in a SSD instead of the optical drive. So I don´t have a optical drive.
On this SSD I want to run my OS.
With a software from Samsung (manufacturer of my SSD) I was able to copy the Windows7 OS on my SSD.
As I mentioned above I bought a laptop with installed windows 7 pro and a Windows 8 upgrade disc.
Therefore I got the "Operating System Recovery Dis Windows 8 Pro. (OEM Activation 3.0 Required)".
The problem now is that I have an upgrade disc but no optical drive.
So I created an image of the upgrade disc and with this image I have created a bootable USB stick with the following program:
http://www.chip.de/downloads/UNetbootin_34673960.html
When I boot my laptop using the bootable USB stick everything seems to be working until to the point where I have to accept the EULA.
So I chose a language, and clicked on "I accept the agreements".
When I want to click on "next" I got a error message "recovery failed".
Please have a look on the following picture taken with my smartphone.
The language used in this picture is german as i live in Austria.
Link to image
Do you know how I can upgrade to Windows 8?
Can you tell me why the upgrade disc is not working?
Best Regards,
Philipp Stöger
Moderator note: images totalling more than 50k converted to links per forum rules: Lenovo Community Participation Rules
Solved!
Go to Solution.

Dear Phisto, from your description i cannot tell you anything more about the disk apart from the obvious, that it seems to be incomplete without the other 11 disks of the set. Did you buy this disk from Lenovo, from Microsoft, or is it something that came from unofficial channels? If it is the latter maybe you should not try to install it...
Now for cloning the SSD back to your HDD. The software that came with your Samsund should be able to do that as well. If not, then if your HDD is a Western Digital you can download and use Acronis WD edition from WD's site, it's free and will do the cloning. Otherwise you should use a free tool, Clonezilla is one of them and of course there are more.
As for the location of your various drives, I would suggest to keep things really really basic if you want to troubleshoot effectively, so the best thing would be to return the system to a "factory" condition, of course with the SSD in place of the HDD. You don't know which parameter is causing you trouble at this point. So, of course it would be easier to use an external DVD drive (and you should try it!), butif it fails as well you should try also the other approach.
I hope you solve this.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

External hard disc not recognized

I have been using a WD external hard disc with Time Machine. Today I had it plugged into a USB powered hub when the house electrical power briefly went off then on, twice. A message appeared stating that device was removed incorrectly (or words to that effect). Now the HD does not appear on the desktop. It is recognized in "about this computer" as a USB device. It is not recognized in disc utility and thus can not be mounted.
All suggestions appreciated.

Answered my own question. Working now. Connected directly to computer USB and ignored it for a couple of hours and now it is visible on the desktop and appears to be working.

Recovery Disc Not Working

Have a friends model A205-7458 that he was downloading a file onto a USB HD when apparntly the printer cable got hooked on the USB drive and yanked it out. System now will not load and hits a corrupt file message in \windows\system32\drivers\fileinfo.sys Status: 0xc00000c9 Info: Windows failed to load because a critical system driver is missing, or corrupt.
None of the options booting under F8 will respond.
He found the "Recovery and Applications/Driver Satellite A200/A205 Series" CD's/DVD's but when I load and boot to the 1st CD\DVD (I do hear it access the CD/DVD) it runs a bar across bottom and says it's loading Windows files and then goes to a black screen with Micrsoft Corporation at the bottom with a small bar with yellow squares running across it. It hangs there for a wile and then goes to either an all black screen with the mouse arrow, which I can control, or to just an all black screen.
Would like to repair this system if possible and only do a recovery as a last resort but am not getting any options from this CD\DVD. Do see instructions that say to hold own C on boot but they say this wll do a recovery not a repair.
Only thing I can think of is that the CD\DVD drive isn't working correctly since the corrupt file is a main driver file.
Also tried going into the BIOS to load defaults but that didn't do anything. Tried diabling USB Legacy Support since it was a USB drive that started all this but that didn't do anything either.
Before I give in and do a recovery I thought I'd ask and see if anyone here might have any ideas. Would replacing the fileinfo.sys file work? If so how would I get a clean one? How do I get to a DOS prompt? Am I understanding the instructions wrong and holding down C on boot would bring me to the options screen?
Any help would be greatly appreciated! Thanks :-)

When I select repair my computer off the F8 boot it goes to "Windows is loading files" on the bootom of the screen with a progess bar which stops after about 2 inches in then after a while it goes to the original corrupt file error about unplugging a removable storage device while device in use. (see 1st post)
I don't have a stand alone Vista installation disc to try. Only Vista recovery discs from other manufacturers.
Did try dong a full reinstall, holding down the C during boot. Instructions do not say whether system should be set to boot to HD or CD\DVD for this so tried both. Did get a screen that said something about Windows setup in the same black & white I've been getting. When clicked on that it went to the same "Windows is loading files" and progress bar. After files loaded it went to an all black screen then eventully it gave me a mouse arrow. That was it. Never did anything else.
Whatever I try I get either a hung progress bar then the initial corrupt file error - or a completed progress bar and then a black screen with a mouse arrow.
Either something else is wrong with the hardware on this system - like more happened than what the friend is telling me - or something is wrong with the recovery discs. The discs were unopened with the plastic wrap and seals intact.
At this point I think I'm going to give it back to him and tell him it's beyond the tools I have at my disposal to fix. He can either pay to get it fixed from Toshiba or some other place where they have the tools needed or buy a new one.
But if anyone can think of anything else to try I'm up for it.
Thanks!

DVD / Disc not recognized Equium A100

I've recently purchased an Equium Laptop with Vista installed. On my old pc (WXP) I backed up a lot of photos and files onto a DVD disc using nero, when I try to load these onto my laptop the disc is not recognized.
I have many files on other DVDs these are also not recognised, I wish to transfer these files onto my laptop. Can anybody help out with this?
Thanks in Advance

Hi
As you probably not known, not every CD or DVD is compatible with every drive.
This means that sometimes the medium cannot be recognized and the drive cannot read or write on CD or DVD.
In my knowledge in the user manual you should find a list of compatible CD and DVD.
PS: I use the TDK CDs and TDK DVDs. Im very satisfied

CS5 -- Acrobat 9 Pro disc not recognized

PC, running Windows 7. I just installed CS5 Design Premium from the DVD and all seems to be well. Then I inserted the Acrobat 9 Pro disc. The drive spins for awhile, then I get a prompt to insert a disc (which is already inserted). Same thing happens when I insert the Content disc. Both discs are recognized on other PCs, and every other disc I have -- including the CS5 DP disc of course -- works fine in the same drive.
Any ideas on how to fix this?
Thanks, John

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Dvd viewer disc not recognized

I insterted a disc into the drive to view a sunday school video. DVD player (apple icon)
put out a message that there was not a recognized disc (paraphrasing).
I tried to eject the disc but macbook pro won't eject the disc.
should I look for another app to locate & eject the disc?
This macbook is a year old with no previous problems with the disc drive.
Oh, all my softward gets updated regularly but I had some problems with Maverick
trying to update several times. I don't believe I have a hd screen, and Maverick
is having a problem with this.
Suggestions about how to eject the disc? Thanks

Hey there MrsGart,
It sounds like your disk will not eject from the drive, and is causing an error about the disc not being a recognized format. If there is no DVD icon on the desktop to drag to the trash, I would try this step from the article named:
If you can't eject a CD or DVD or open the drive tray
http://support.apple.com/kb/ts2097
If that doesn't work, restart the computer, then hold down the mouse button or trackpad button while the computer is starting up, until the disc is ejected.
To restart, choose Restart from the Apple menu.
If you are unable to remove the disc from the drive please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional troubleshooting, evaluation, or service.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Envy touchsmart 17 recovery discs not working?

I just got my laptop its A HP Envy touchsmart 17 model:17-j043cl.
I made recovery discs right away because I also bought A Samsung EVO SSD 250 gig HD to replace the slow 1TB 5200rpm HD my laptop came with. Everything went good with making the recovery discs and it took 6 blank sony dvd-r to compleat using the HP included software(only lets you make 1 set or copy).
Now I do all the nessarry HP updates and OS updates.
I power down my new laptop, remove factory HD intall new Samsung SSD 250 gig HD in its place. power up the laptop and try to use recovery discs to load onto the new samsung SSD drive........Well NO LUCK, I get an error screen saying:
"The system recovery media does not support this compiter. You are not able to restore this system with the media"
So I do alot of searching I find that many others have had this same problem, and they resolved it by reverting back to previous BIOS, I know my BIOS was updated to f.43 after i made discs, how can I go back to what it was before the update to see if the recovery discs will work?
or is there another solution??

Hi Rizzo7883,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY TouchSmart 17-j043cl Notebook and having to restore the BIOS. Here is a document on restoring the BIOS back to defaults.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Recovery Disc Not Working After Hard Drive Replacement

Machine Info:
HP Pavilion DV7-1245dx
Part #NB231UA#ABA
OS - Windows Vista - 64 bits
AMD Processor
Replaced crashed hard drive with 1TB WD internal blue notebook HD. System diagnostics says drive tests ok. I have both recovery discs (part 1 & 2). Recovery disc just runs in DVD/CD drive. I get to "System Recovery Options" screen, but none of restore or recovery manager options execute. I can see directories and files on recovery disc. But no autorun of recovery process and can't execute any of the files. Any assistance appreciated.

First thought- maybe your laptop doesn't support 1TB hdd.Second thought- this is probably an 'Advanced Format' hdd, tripping up Recovery Manager. (Is the hdd recognized in BIOS?)
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Iphone 5c in recovery mode not recognized by windows 8

Hey there. I'm having a LOT of trouble with my iPhone (5c) and I could use some expert help. A couple of days ago a vertical black line appeared on the right side of my screen. I hadn't dropped it or damaged it in any way, so I was a bit puzzled by it. A friend at work suggested I restored to factory settings to see if that helped (I didn't think it would, but what would be the harm to try?). Everything else was working just fine. Midway through the restore, iTunes says it can't finish because it can't detect my iPhone any longer. Meanwhile, my iPhone is now displaying the "connect to iTunes image". But now, when I plug it in, Windows does not recognise it. Tried with two different PCs, neither is working.
I'm currently on a Windows 8.1 PC and using iOS 8.1.1 on my phone. I tried all the stuff on iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support, but there's no way. Can anyone please help me out with this?

Thanks for the help TJBUSMC1973. I followed the instructions on the microsoft site and when I plugged in the iPhone iTunes did recognize it. However, midway through the restore, it again disconnected somehow and iTunes could not complete the restore (error code number 9). At that moment, the image on the iPhone screen had changed from "connect to iTunes" to "updating" (apple logo with the progress bar below it). Now I'm back at square one.

Disc not recognized in Library - Vista?

I have windows Vista and am trying to download new songs but iTunes doesn't recognize that I even have inserted a disc. Then working on something else I insert a disc for another reason and now my computer doesn't even recognize that I have a disc drive. My father had the same problem and he thinks it was caused when he downloaded iTunes onto his computer. Has anyone run into this problem? If so, have you found a way to load iTunes with Vista and not lose your disc drive?

You inserted a CD into your computer and Itunes isn't recognizing it?
If that is the case then you probably have the same problem as me. When I ran the diagnostic it showed I had no audible CD in either. I have vista too, but I have a 64 bit so I needed to download that one not the vista. If that is what you have then just download the 64 bit and everything will work perfectly!

Windows 7 Beta installation issue- Disc not recognized??

Hello everyone, im trying to install windows 7 beta 1 x64 in boot camp.
I downloaded the beta ISO from Microsoft and checked the SHA1 checksums to make sure they're ok.
The disc burned fine in Disk utility
I get this error
"The installer disc could not be found.
Insert your Windows installer disc and wait a few seconds for the disc to be recognized."
Its in the drive :S
Not sure if it matters, Im burning to a DVD+R, brand new. To eject it, it keeps attempting to get read, I had to run drutil tray open. Then it said I had a blank cd inserted, and asked what I wanted to do, I chose eject. The CD is readable on a windows machine fine.
The drive is fine as well, other discs work. I dont get it. The SHA1 checksums were fine, the disc burned fine in disk utility, whats wrong? is it possible that I have to rename the file to the names that Nermal was using? I shouldnt think so...
Anyone have any ideas?
7000.0.081212-1400client_en-us_Ultimate-GB1CULXFRE_ENDVD.ISO 64bit
SHA1-e09fdbc1cb3a92cf6cc872040fdaf65553ab62a5
^^The one Im trying to use. 64bit
and
7000.0.081212-1400client_en-us_Ultimate-GB1CULFRE_ENDVD.ISO 32bit
SHA1 = 6071184282b2156ff61cdc5260545c078cca31e
^^tried this also, burned in diskutility, same error.
The DVD's are bootable on other windows computers. Not a burning issue.
I can use my Win XP SP2 Home 32bit edition fine.
I was able to boot off my Mac OS X Dvd, so its not a read issue. Its something with the specific file or disc. I have no idea what to try next. Neither the 32bit or 64bit is even read by my computer. The more I think about it the more Im thinking its the disc itself, possibly an issue with the super drive and DVD+R? Or my Fujifilm DVD+R's? The discs sped?(up to 16x) I mean the discs are read by other computers, my computer reads like all other discs fine except this one, ***?
Thanks for any and all support.

Here's an idea for people wanting to test Windows 7 -
Setup a VM with Sun's VirtualBox. It doesn't have a pre-configured Windows 7 profile so I used Windows 2008 64-bit.
Setup a 40GB dynamic disk, allocate memory, no need to burn DVD, it can install from the ISO.
I'm running this under Vista but should work fine in OS X version of Sun as well. If you want to try running VB with Windows 7 from XP and low on disk space, set aside an external drive with NTFS.

Recovery disc not recognized

Similar Messages

Maybe you are looking for