Recovery Disc software installation

Mine is Hp pavillion, Disc crashed, new disc with windows OS trial version installed by repairer, now i want to install regular OS and from recovery disc. How to do. Recovery disc doesnt install automatically. Should i go to set up menu

Hi:
You have to boot from the recovery disk in order for it to work.
Put the disk in the DVD.
Reboot the PC and at the beginning of the HP welcome screen, tap the F9 key to lauch the one time boot menu.
Select the DVD drive and hit the enter key.
Watch the screen for the message...."Attempting to boot from DVD. Press any key to Boot from DVD..."
Hit any key and then the disk should boot, and you then can follow the on screen instructions.
Paul

Similar Messages

  • No Tracking number on Recovery disc software

    Aloha all,
    I've ordered recovery software for my computer, and I haven't been provided with a tracking number.
    I chose the basic shipping option of Postal service and I just want to know if this is normal when just ordering recovery software.
    If anything, I want to know if my package arrived safely, and I want to know the progress of where it is.
    I also want to know if the basic postal delivery method is through UPS or through the mail that will deliver it directly to my mailbox.
    I apologize if this is in the wrong category, but I just want to make sure everything is alright with my order.
    Thanks for everything,
    Have a great day all.

    Hi:
    This is a consumer to consumer forum.
    No one will be able to answer your questions here on behalf of HP.
    When I have purchased recovery disks for my HP PC's, they have always e-mailed me an order confirmation number, and then another e-mail when the recovery disks were shipped.  No other info was provided to me.
    They have always come by first class mail with no tracking number or delivery confirmation.

  • Win7 64 bit (original pre-installed) ,32 bit dvd recovery disc

    I've just bought new notebook from toshiba L500-208 recently. And i absolutely have no idea how to deal with this new stuff! Please help me!
    I had one NB from compaq for 5 yrs, when i format window just use 1 cd and this finish!
    But now what i dont understand is i have win7 64 bit (when i bought), but i have 32 bit recovery disc.
    I want to know if i format notebook and use this recovery disc, i will lose 64 bit, right?
    What if i want to have 64 bit for next installation, what i have to do? please help me too..
    thank you so much!

    Hello
    The whole situation is quite simply. If you check PC and notebook market you will see that more and more new products will be offered with 64bit operating systems.
    So the software production goes slowly in this direction.
    Toshiba offers you brand new notebook with 64bit operating system but also offer you 32bit version if you feel comfortable with it and if you want to use some software not designed for 64bit operating systems.
    Your notebook is delivered with HDD recovery image and if you read users manuals you can find info that you should create own recovery DVD.
    This can be done with preinstalled Toshiba recovery disc creator. The shortcut for this tool you can find on desktop.
    So, before you do anything please create this installation disc. After doing this you can install 32bit version and use it so long you want.
    When you want to have 64bit version again use self created recovery disc for installation.
    I hope you understand now how it works.
    If you have more questions please let me know.

  • 3rd party software installation issue after Recovery procedure

    I had software installed in my laptop which was working ok but i had to run recovery disc on my laptop,
    I saved most of my stuff on a memory stick but when i try to instal a particular software i get message "This application is registered to John(me)" but when i click ok i get the message "The current key has been locked to a different machine.
    Please contact [email protected] for a new key .
    Can anyone offer any advice on how to rectify this problem?
    regards John

    Hello
    I think you should give us some more informations about the software that you use, notebook model, OS,
    Such an error message is not known to me and I dont know a program on the recovery disk where you could get such a message.
    Greets

  • Hello, I am trying to reinstall os x lion in my macbook pro mid 2012, from my recovery disc, and its imposible because every time I have problems to download de installer or something that is required to do that. what can I do?

    hello, I am trying to reinstall os x lion in my macbook pro mid 2012, from my recovery disc, and its imposible because every time I have problems to download de installer or something that is required to do that. what can I do?

    When you do get it downloaded, before you do anything else, save the Lion installer - make a copy and put it somewhere safe. you can then reuse, make a clean install and other things.
    OS X Lion Install to Different Drive 
    How to create an OS X Lion installation disc MacFixIt
    Migration Assistant Update for Mac OS X Snow Leopard
    http://www.apple.com/support/lion/installrecovery/
    Create an OS X Lion Install disc
    http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc
    How to clone your system:
    http://macperformanceguide.com/Mac-HowToClone-backup.html
    http://macperformanceguide.com/Mac-HowToClone.html
    http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
    http://www.macperformanceguide.com/blog/2012/20120711_2-MacPro-internal-clone-ba ckup.html
    Yes I strongly recommend making a clone you can boot from in addition to use TimeMachine.
    Carbon Copy Cloner will also offer to copy and make a Recovery partition on the 2nd drive.

  • OK to make recovery discs after installing software?

    Here is where I'm at, recieved my T400 7417 - CTO with XP installed.  Worked with it for a day or two, installing firefox, envira, quicken, msoffice, added password to admin account, etc ... then, belatedly went to make a R&R disc using Thinkvantage tools.  Turns out the DVD drive is bad, it will read cd's but not recognize or read any DVD's.
    A service call has another DVD on its way, a nice recovery to a doa DVD.
    Anyway, I'm wondering if it is ok to make recovery discs using Thinkmagic tools even after making all the changes I have?
    Or, should I first restore the factory settings using the blue Thinkvantage button before making the recovery discs?
    If I make them as is, then experience a crash, will the rescue & recovery operation be more difficult?
    If I do a blue button factory restore, having made changes already, will I truly get back to factory settings or will the software I've installed still be there.
    I'm not worried about re-installing what I have done already, just wondering what is the best process to have a clean set of recovery discs should disaster strike in the future.
    Regards,
    Riversong

    The recovery set is made from the hidden restore partition which is not affected by the software you installed. The recovery set will install a factory condition preloaded system ignoring any changes you have made.
    It may be a good idea to try the recovery set after you make them to be sure they work properly. If not contact Lenovo and they will send you a set. That way there is no surprise down the road when you really need them.
    T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
    T400 2765-T7U Windows 7
    Registered Linux User #160145
    FYI: I am not employed by Lenovo

  • Need System Recovery Disc Installation Instructions (not creating Disc)

    Does anyone know where I can get a printed set of instructions for using my system recovery disc, so in case I'm out of town my wife will be able to perform the operation? I made 5 dvd's, but she keeps asking for a set of instructions. Will appreciate any help. Thanks.

    Which computer?
    -Jerry

  • Recovery disc does not work for Satellite A100-197

    I am working on a A100-197 that would not boot into ordinary Windows but was able to boot into Safe mode.
    I used MSConfig to turn off everything at startup and all non-MS services. No good.
    I used system restore. No good.
    I scanned for viruses, rootkits etc. None found. No good.
    I copied data to another hard drive using safe mode with networking and inserted the recovery DVD.
    Went through unpacking and got message telling me to remove DVD - did this and system appeared to freeze.
    Hit the exit button and it rebooted but Windows froze (the moving blobs stopped moving). Tried safe mode
    but got a message saying that the system installation did not finish.
    Tried the recovery again but this time I left the unpacking screen at 100% overnight to see if
    it did anything. It didn't. Clicked exit and got the same as above.
    Formatted HDD in partition magic and tried again. No good.
    Created 5GB FAT32 partition and copied DVD files to FAT32 partition. Tried to run the unpacking program
    from DOS. It refused to run in DOS mode.
    I'm thinking of linking the hdd to another machine and running RecoUnpack.exe from a working PC to
    unpack the image files onto the laptop HDD, but this is crazy - the recovery disc is supposed to recover the
    system. What else can I try?

    Thanks Dennis. I was starting to think similar things myself.
    There was a program installed called Daemon Tools which uses
    SCSI Pass Through Direct (SPTD) layer. My analysis suggested this was the rogue
    program but I followed all the uninstall procedures and couldn't seem to solve the problem.
    I don't suppose (and I've never had anything like this before) that it could have fouled up
    something in the hardware layer? I tried resetting the BIOS to default settings. Maybe I should
    flash the BIOS? Could it have altered any other ROM on the laptop? Is there other ROM on
    the laptop?
    I hate software that ruins computers! Why can't people just use their b***** machines for sensible
    things?

  • Satellite Pro M40 hard drive failure - Recovery disc on new drive?

    Hi
    My Satellite Pro M40 hard disk has died and I want to install a new drive. Unfortunately my old drive is 60Gig and the Toshiba parts website has only 40 Gig or 80 Gig drives.
    Will I encounter any problems with the recovery disc if the hard drive is not exactly the same?
    Your advice would be appreciated.
    C

    No, there shouldnt be any problem with the Toshiba recovery CD.
    On the recovery CD you will find a Windows OS, Toshiba drivers and utilities and additional software.
    These whole applications are packed in image files.
    You should only be sure that the HDD is compatible with your notebook and will be recognized in the BIOS.
    Then just simply boot from the recovery CD and the installation should start.

  • TouchSmart tx2-1370us Recovery Disc Set Failure

    I am posting on behalf of my sister.  Here is her story:
    Her TouchSmart tx2-1370us notebook's screen broke a while back.  It was under warranty from where she bought it from so it was sent off to be repaired.  When it came back the screen was fixed but there was a note stating they had lost her Windows 7.  The computer loaded and ran perfectly fine but it had the 'this is not a genuine copy of windows' pop-up.  She claims she was unable to read the product key sticker under the computer good enough to get it to accept anything she entered.  When she called the store, they told her HP would be able to help recover it.  HP sold her recovery discs that were supposed to restore the computer.  It is a 3-disc set, 2 labeled System Recovery DVD Windows 7 Home Premium and 1 supplemental CD labeled Application & Driver Recovery CD.  The CDs were ran multiple times always coming up as unsuccessful after the first 2 CDs.  I won't get into her customer support experience but she claims she spoke on the phone with HP 6 times over the course of a week and nothing they had to say or offer helped.  Always unsuccessful recovery message.  She gave up, almost crying at this point, and I said I'd try.
    After a little searching I found a patch on HP's web site which would supposedly fix the recovery discs issue.  The patch was installed correctly, green checkmark and all, and all 3 CDs ran through successfully.  The computer rebooted and the HP Software Installation screen ran for a while before another restart then the usual recovery unsuccessful message.  I tried it plenty of times with the same result everytime.  I saved the log from the last go at it and will post it below.  It appears the BIOS states Vista as the OS but she bought the computer pre-loaded with Windows 7.  Could there be something in that fact causing an issue?
    Someone suggested to reset the BIOS to factory defaults but that didn't work either.
    When saving the log to USB I could see all the files, there's 3 drives listed SDV(C Local Disk(D & BOOT(X
    Any help or suggestions would be appreciated.
    Here is the log:
    [ 2:30:01.41] Entering Checking OS Edition...
    [ 2:30:01.41] Check RStone.ini file to determine the requried edition.
    [ 2:30:01.44] Exiting Checking OS Edition...
    [ 2:30:01.46] Check if Upgrading Win 7 is required.  
    [ 2:30:01.47] Current Edition is [HomeBasic]...
    [ 2:30:01.47] Required [Starter]. Don't need to upgrade...
    [ 2:30:01.47] Required [Starter] ...
    [ 2:30:05.17] Required [Starter] Edition. But, OS is not [Starter]...
    [ 2:30:05.17] Upgrading OS edition might have some problem...
    Deployment Image Servicing and Management tool
    Version: 6.1.7600.16385
    Image Version: 6.1.7600.16385
    Current edition is:
    Current Edition : HomeBasic
    The operation completed successfully.
    Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
    Error found: You have set Vista Flag on a Win 7 image, please use EEPROM to set ~OS SKU~ value = 2
    [ 2:38:37.07] --------------------------------------------------​----------------------------------------
    ***Factory Update Failure !! ***
    [ 2:38:37.07] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
    [ 2:38:37.07] --------------------------------------------------​----------------------------------------
    [ 2:29:20.80] Start BBOffline.cmd...
    UPDrv=[C:]
    [ 2:29:21.35] Set UIA Error Code to 951
    [ 2:29:21.68] Starts [FixUps].
    [ 2:29:21.68] --------------------------------------------------​-------------------
    [ 2:29:21.68] FixUps.cmd...
    [ 2:29:21.68] create overall progress info...
    [ 2:29:21.72] FixUps.cmd completed...
    [ 2:29:21.72] --------------------------------------------------​-------------------
    [ 2:29:21.72] Starts [Tweaks for SSRD].
    [ 2:29:21.72] --------------------------------------------------​-------------------
    [ 2:29:21.72] SSRD Tweaks to change user default locale...
    [ 2:29:21.72] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
    [ 2:29:21.76] Run "IntlCfg.exe -skudefaults:en-US -image:C:".
    [ 2:29:27.64] --------------------------------------------------​-------------------
    [ 2:29:27.64] Starts [Sleep 10 sec].
    [ 2:29:37.68] Starts [Create RStoneFUpdate.INI].
    [ 2:29:47.78] Starts [create 1GB Pagefile for offline].
     Volume in drive C has no label.
     Volume Serial Number is 60E6-4F60
     Directory of C:\system.sav\bbv
    01/01/2001  02:29 AM     1,073,741,824 pagefile.sys
                   1 File(s)  1,073,741,824 bytes
                   0 Dir(s)  26,019,311,616 bytes free
    [ 2:29:47.85] Launch PININST.exe for Offline ...
    [ 2:30:13.27] Start SysID Check...
    [ 2:30:16.34] Start Option Code Checks...
    [ 2:30:18.37] Start PIN Tweaks...
    [ 2:30:19.44] --------------------------------------------------​-------------------
    [ 2:30:19.44] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
    [ 2:30:19.44] Update PININST_BBV.ini ...
    [ 2:30:19.46] Update PININST_BBV2.ini ...
    [ 2:30:19.48] Update PININST_BBV2POST.INI ...
    [ 2:30:19.49] Update PININST_BBVClean.INI ...
    [ 2:30:19.52] --------------------------------------------------​-------------------
    [ 2:30:20.40] Start Factory Update(s)...
    [ 2:30:27.43] Start QFE Offline installation...
    [ 2:38:36.81] PININST_OFF: PASSED...
    [ 2:38:36.91] Type C:\System.sav\Logs\BBFindEr.log...
    [ 2:38:36.93] Type C:\System.sav\Logs\BBFindE0.log...
    ---------- C:\SYSTEM.SAV\LOGS\BBFIND4QFE.LOG
    [ 2:38:36.93] Check FUList.log if there is duplicate Desc...
    No duplication.
    [ 2:38:37.05] No Duplicated Desc is found... PASSED.
    [ 2:38:37.05] There was no Factory Update...
    This question was solved.
    View Solution.

    Lets take a chance it is for W7
    go here and download the correct version of W7 (home or pro, they don't have a starter edition), bit version 32 or 64, and language, it will be a very large iso file, once downloaded, burn it to a DVD+R blank disc as an Image, this can be done on a Windows 7 PC, by right clicking on the iso file and select "open with" > "windows disc image burner"
    http://www.mydigitallife.info/official-windows-7-s​p1-iso-from-digital-river/
    This will make a regular windows 7 install disc you can use to get Windows installed, use the key to see if it will activate.
    Then you will have to download drivers for your particular model from the HP site and install.
    http://h10025.www1.hp.com/ewfrf/wc/product?product​=4041813&lc=en&cc=us&dlc=en&task=&lang=en&cc=us

  • Hard drive replacement with recovery disc problems - Windows Troubleshooter Error 0x8E5E0247

    I have a 2009 Satellite A505 laptop
    64-bit Operating System with Windows 7 Home Premium, 4 gigs of RAM, and Intel Duo CPU, 2.20GHz
    The original Toshiba 500 GB Hard drive finally gave up the ghost and I replaced it yesterday with a WD Scorpio Blue HD Model WDBABC500ANC-NRSN (SATA 8 MB :Mo Cache 5400 RPM)
    Easy, straight forward replacement.  No problems.
    I got out my Recovery Discs which I created using the Toshiba recovery disc utility back in 2009. As I remember, at the time, the process of creating these discs was easy, and it was the first thing I did after registering my computer.
    The process created 5 discs, which the last, number 5, is the Applications and Drivers.  I have done this process before on other computers (Gateway and Toshiba) and it is usually pretty straight forward and problem free.
    Not so this time, and have to wonder about the Toshiba Recovery Discs that were created!  Why aren't these working correctly?
    I followed the normal process to boot the new Hard Disc on the DVD Recovery Disc 1, and everything seemed to work normally.  I followed every "next" prompt, and installed each new Disc 2, and 3 as prompted.
    After Disc 3, it said it was finished, and then went throught the Toshiba unpacking and the Windows installation process with multiple re-starts and Window start ups.  Again, everything seemed normal, except I wondered why I never received a prompt for Dsc 4 which was unused in the recovery process.  Is that normal? 
    During the Toshiba automatic unpacking and installation process, where various drivers were being installed, Windows errors began returning that said something like this, "Windows requires a digitally Signed driver, and the driver is unavailalbe and could not be activated in Windows 7 . Programs relying on them may not work. "  
    The problem drivers included the Realtek RTL8191 SE Wireless Lan 802.11n PCWE, the Richo pcle memory stick, Realtek High Definition Audio, Video Controller, Richo PCLe SD/MMC Host Conroller. and a few others....
    I did not touch the keybroad or intervere in anyway, and let the installation process proceed until everything was installed.  I then went through the first Windows start up process where you set the region, time and create the USER ID, set the adminstrator rights and even got the Toshiba Registration prompt.
    When finished, I noticed that the sound was not working, nor was the Wireless Network Connection, and when I attempted the usual Windows network Trouble Shooting process, it returned a Windows Error which said "A problem is preventing the troubleshooter from starting"  
    I then viewed the error details.  They said...
    Package ID:  Unknown
    Path:           C:\windows\diagnostics\system\networking
    Error Code:  0x8E5E0247
    USER:          mvh-PC\mvh
    Context:      Restricted
    I then went to MS Windows 7 Troubleshooting forum on the internet using another computer. 
    I followed all the 'cmd' processes for "supposedly" solving these problems by running System File Checker [SFC] scan on the computer which was supposed to replace the missing or corrupt files.
    Well, no joy.  The issue presists.
    After some problems accessing the CBS log, I was able to view it, and it provides no useful information as to why the errors where unable to be corrected.  
    I tried following everything on this MS How to Use File Checker document:
    In my CBS file I got a lot of SQM  "Failed to start" and "Failed to read" and "Failed to upload" and CSI "Repair results created"....
    but did not get any "Cannot repair member file" type of messages to use the 'cmd'
    takeown /f Path_And_File_Name function 
    I then started over.  Rebooted the computer again, starting with Recovery Disc 1 and several hours later was back to the same problem.  Geeze
    I have checked all the various Device drivers that are shown as not working in the Device Manager.  I have tried uninstalling them all, and then re-installing them both automatically during Windows 7 start up, and also from the Recovery Disc 5 which had the original drivers.  Nothing works.
    When I clicked on "Connect to the Internet" on the Windows Control Panel, I am returned a prompt that says "Windows did not detect any networking hardware" and so,even with a direct Ethernet connection to my cable modum, I was unable to download any Windows updates or new drivers to see if that fixes anything.
    I am stumped. 
    Any suggestions out there?  I don't want to waste a lot of money paying for more technical help for an aging laptob.  If this is beyond a simple fix, then I think I will just go and buy a new cheap computer from Asus having wasted the ~$70 bucks for the hard drive for this one.  
    It shouldn't be this hard, should it?  
    I have considered buying new recovery discs directlly from Toshiba, but if the process that came with the computer can't create correct discs that work the first time, what promise do I have that another $29.95 won't just be a waste of money too?
    Thanks for any helpful hints about what I may be missing or overlooking.   
    Regards
    Marvin Van Horn
    Solved!
    Go to Solution.

    Jerry...
    I think we can close this one out as 95% solved.  I did get the Intel (R) Rapid Storage Technology loaded after installing the Intel (R) Chipset Software Installation Utility.   The instrustions were not the simpliest for the novice, and it took me a while to figure out if my system was running in RAID or ACHI mode.  I decided that it was ACHI, so could proceed, even though I did NOT find this information in the Device Manager where they said I should have...
    Also, it was a little confusing on the Intel site which file to download.  I first did the zip file, (f6flpy-x64.zip) but could not figure how to execute it or put it on a disc, so downloaded the (iata_enu.exe) and hope it was the right one for a 64 bit system.  
    Anyway, I am now connected via Ethernet cable to my modem, and down loading 126 Windows Updates which should take a while.
    My only other issue, that I am aware of is that I do not seem to have any Wireless Lan software, and even though I have added Lan drivers via the recovery Disc, they do not show up anywhere.. Will have to figure out what is going on here, and why it isn't working...
    Maybe it is related to something in the Device Manager called
    "Other Devices"  Under that I have 4 items not working.  They are listed like this...
           Base System Drive,
           Base System Drive (a duplicate?)  
           Network Controller
           Video Controller.  
    I have tried uninstalling them, and allowing Windows to reinstall, but they still are not activated.  Not sure what this is for, and how to update it, but will search some more on another forum thread for these issues.  Maybe I will try again after all my Windows updates are done and see what happens.  
    Thanks again for your help.  If you have any other insights on the Wireless issue, that would be great.  It is turned on, but in the Windows tray, I only get the Ethenet Icon option, and it does not see or present wireless connection options like before.  I am sure this is something simple.  
    cheers
    mvh

  • HP recovery disc failure with the following error message

    Notebook:
    HP Pavilion g7-1070us
    OS: Window 7 home premium 64-bit
    Problem:
    Notebook failed to start. Bought recovery disc set from HP and tried to do the factory restore (Factory image recovery)
    The first two steps went smoothly:
    1) "Reformatting the window partition of the ard drive;"
    2) "Copying files required to restore the hard-drive;"
    But at step 3: "Restoring files to the hard-drive", when the progress bar showed 46%, it got stuck and the following  error message popped up:
    Copy File Fails
    From: E:/PRELOAD/BASE3.SWM
    To: C:/RM/Image/BASE3.SWM
    I tried a few times and every time it got stuck at exactly the same point.
    PLease help!!!! Thanks a lot!!

    Hi,
    Assuming this is just a problem with the recovery media, here's an alternative option you could try.
    Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
    An example of a COA Label can be seen Here.
    You can create an installation disc yourself using another PC - just download the correct Disc Image ( this must be the exact same version that originally came with your notebook ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source, however there are only limited versions available.
    Windows-7 sp1-iso-official-32-bit-and-64-bit
    Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
    Any additional drivers and software you may need can be found Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Recovery Discs New Hard Drive Size

    Hi everyone,
    I had created a set of recovery discs for my HP Pavillion G7 notebook. It was 6 discs. The original hard drive that the Recovery Discs were made from was a 750GB Hard Drive.
    The hard drive started to die on that notebook. I have another notebook that I don't use that has a new 500GB in it. I switched out the Hard drives as they are compatible.
    My question is can I use the Recovery Discs that I had made from the 750gb drive that now is dying and recover on the new hard drive that is 500GB. I started the process but it stalled about halfway through on disc 4. Is that because I put in a smaller hard drive?
    At this point do I need to buy a hard drive that is at least 750GB? 
    Please advise and thanks in advance!  
    This question was solved.
    View Solution.

    Hi,
    Recovery media can have issues if used on drives smaller than the original.
    Another option you could consider, as your notebook originally shipped with Windows 8 and the activation key is stored in the Bios chip, would be to create your own OEM Windows 8 installation disc.
    For details on how to do this, see the 3rd post by Huffer on the following link - Note:  the download is subject to a usage cap, so you may need to try over a period of several hours before it successfully starts
    http://h30434.www3.hp.com/t5/Notebook-Hardware/Need-Product-key/m-p/2592099/highlight/false#M96668
    Additional software/drivers you may require can be found Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Unable to recover using recovery discs

    Persario CQ61-327sa
    My hdd failed so I installed another one and used the recovery discs I made when I first got the lappy. The recovery discs run fine, but when the 3rd disc finnishes I get this error code
    0xe0ef0003
    I have tried 3 times with no luck.
    Any ideas?

    Hi:
    If you can read your Windows 7 product key on the bottom of your notebook and you can live with whatever software is available on your notebook's support and driver page, you can make your own W7 installation DVD.
    If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
    Burn the ISO using the Burn as ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
    Use the 25 character product key on the PC to activate the installation.
    The key will activate either a 32 or 64 bit installation.
    Then go to the PC's support and driver page to install the drivers you need.
    Link to the W7 ISO file downloads is below.
    http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
    Paul

  • How to create recovery discs for HP notebook with preinstall​ed Windows ?

    I Have just bought the  HP ProBook 4530s with preinstalled Windows 7 Home Premium 64bit.
    The notebook was purchased in the hipermarket so that it has no Windows installation discs.
    There is a Windows 7 label sticked to the machine.
    When I try to use standard Windows 7 procedure:
    Start  > Control Panel > Backup Your Computer > Create a system repair disc 
    it shows the error: 
    System Repair disc could not be created
    the parameter is incorrect 0x80070057
    How to create system recovery discs ?
    BR
    Sylwek

    Hi BH,
    I have read the link you suggested and tried to find HP Recovery Manager at my notebook.
    1) I typed Start > Search > "Recovery" but it was not installed.
    2) I  ran the HP Software Setup to check recommended and optional HP applications. HP Recovery Manager was not there.
    3) I downloaded HP Recovery Manager for Windows 7 and ran the installation
    I accepted the default folder.
    C:\SWSetup\sp45415
    It showed an installation form for a while and then completed with no message.
    4) I repeated action (1) but no HP Recovery Manager.
    5) I checked uninstall menu but no HP Recovery Manager.
    Please let me know what to do next ?
    BR
    Sylwek

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