Recovery Disk after Ubunti install

***HP Pavilion dv6 OS Windows 7 Home Premium OA 64-bits / Bootorder: 1st device is CD/DVD ROM Drive***Hi, I try to help a colleague but I'm facing some problems. Shortly after the purchase he deleted the recovery partition, few weeks ago his password and fingerprint were not recognised anymore. Then he decide to temporarily install Ubuntu and to buy later HP Systems Recovery DVDs wich we received today.I presume, that when installing Ubuntu, he used the entire HDD as 1 partition + 1swap partition, something like /dev/hda1 and /dev/hda2, later on he used gparted and formatted the entire partition to NTFS.When inserting now the DVD it shows: unknown filesystem > grubrescue.I am not familiar with Linux and I am wondering if is even possible to use the HP Recovery Disks in this case?Is it possible and usefull to use a partitionmanager-tool? If so what to do?Thanks for your attention, Grts.

Conditionally,Yes. The recovery partition was reinstalled, if you chose Factory Image Recovery in the Recovery Manager and then committed to allow the recovery to proceed .
"Factory Reset: Factory Reset removes all partitions, reformats the entire hard drive, reinstalls the original operating system, and reinstalls all the original hardware drivers and software. This option also recreates the required Recovery partition (usually D and UEFI partition (usually E and reinstalls the required software.
The Factory Reset option returns all of the notebook's software to the condition it was in at the time of purchase. All user changes or additions are removed. "
You can test the condition of the recovery partition in the following manner:
Open a Windows Explorer window and right-click on the recovery partition (it is usually d: or e: ) and select the Tools tab in the Recovery (e: or d properties window.
In the Tools tab --> Error-checking click on the Check now button and in the popup that is invoked, deselect the tick mark in the box to the left of Automatically fix file system errors ( we don't want to fix what isn't broken as our objective is only to check its condition) and let it run. If it returns a no errors message, that means your Recovery partition is OK and useable.
The folllowing successful scan report is from the scan of the Recovery partition in my loaner Hp Envy17-3002ea notebook.
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Recovery Disks won't install to new HD

Hello, all,
My laptop froze up last week and wouldn't boot to the OS. Laptop is an HP Pavillion g6-1b60us, running Windows 7. I've tried a number of things, including a new hard drive, the recovery partition, recovery CDs, standard OS install discs, and testing the HD and memory in BIOS. All efforts are detailed below, sorry for the length, but I'm in Day 8 of trying to fix this.
I first tried restoring from the recovery partition, but after restoring, it told me on start up it couldn't find the boot manager.
I then tried installing Windows Vista from a standalone install CD (not an upgrade). Managed to boot it to Vista doing this, but when I tried to upgrade to Windows 8, the computer wouldn't complete the install on reboot.
I then ordered recovery disks from HP. Same problem as recovering from the recovery partition.
I opened up the computer and reseated the hard drive and ram.
I then used the BIOS to test the hard drive and the memory. Memory test came back fine, hard drive came back with an error.
Bought a new hard drive, same size, same brand. (500GB) I tried using the recovery disks to install the OS on the new drive. I consistently got errors saying files could not be copied to the hard drive in the first step.
Then tried installing Windows Vista, also got errors saying it wouldn't copy over.
Tested the hard drive in the BIOS, came back fine.
I then tried installing the OS to the original hard drive and cloning the drive to the new drive in Linux. This failed as well. For reference, the computer will run Linux perfectly using a USB drive.
I'm now at the end of my rope. Is there a chance the new drive is just a lemon and picking up a new one will fix this? Is there something with the recovery CDs that make them reject new drives? Any advice anyone has would be very helpful.
Thanks in advance!

Got a new hard drive (same size, different brand). Installed perfectly.
For some reason, the new HGST 500GB travelstar just wouldn't work, which is odd since the original is a Hitachi as well. The drive worked fine as an external, etc, and tested fine, so who knows. Kept getting the error "failed to create E:\sdv.flg".
Got it running just fine on a Toshiba 500gb.

Dv7--6b57nr attempting use recovery disks after virus. Recovery disks fail to load

I am attempting to load the recovery disks for Windows 7 Home Premium. Had a few virus's and the recovery disk installs fails. Have checked the disk within the Bios. The error is as follows: The Recovery attempt has faild. Select one of the following buttons: Save Log; Details; Retry. I don't see any specific errors besides the Recovery attempt has failed. What is the next step that Ineed to do. I have the saved log file HP_SSRD_LOG.SRD.
I have a Serial # of 2CE1480BIX and a product ID of AIT85UA#ABA.
I have attempted to reload after I blanked out the whole drive. That was the only what to get rid of the viruses of the system. I am a tech working for the owner Waymon. Please assist me or tell me exactly what I need to do to get this problem resolved and get the system loaded. Thanks.
Gets to he HP Software Installation now on the five installation try. It then reboots and tries to reload the system.   Here is the error { The Recovery Attempt Failed. Select on eof the Following Buttons:
Save Log ; Details ; Retry.
Here is the file from the Details button. CTOERROR.FLG.txt
[12:53:08.53] Entering Checking OS Edition...
[12:53:08.53] Check RStone.ini file to determine the requried edition.
[12:53:08.58] Exiting Checking OS Edition...
[12:53:08.60] Check if Upgrading Win 7 is required.
[12:53:08.61] Current Edition is [HomeBasic]...
[12:53:08.63] Required [Starter]. Don't need to upgrade...
[12:53:08.63] Required [Starter] ...
[12:53:13.28] Required [Starter] Edition. But, OS is not [Starter]...
[12:53:13.28] Upgrading OS edition might have some problem...
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.17514
Current edition is:
Current Edition : HomeBasic
The operation completed successfully.
Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
Error found: No OS Flag set on unit, please use EEPROM to set ~OS SKU~ value = 2
[12:54:04.13] ------------------------------------------------------------------------------------------
***CTO Error condition has been dtected in [Factory Update] phase !! ***
[12:54:04.15] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
[12:54:04.15] ------------------------------------------------------------------------------------------
[12:52:11.75] Start BBOffline.cmd...
UPDrv=[C:]
[12:52:11.77] Set UIA Error Code to 951
[12:52:12.08] WinPE is 32bit.
[12:52:12.08] Starts [FixUps].
[12:52:12.09] ---------------------------------------------------------------------
[12:52:12.09] FixUps.cmd...
[12:52:12.09] create overall progress info...
[12:52:13.72] FixUps.cmd completed...
[12:52:13.72] ---------------------------------------------------------------------
[12:52:13.72] Starts [Tweaks for SSRD].
[12:52:13.75] ---------------------------------------------------------------------
[12:52:13.75] SSRD Tweaks to change user default locale...
[12:52:13.75] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
[12:52:13.86] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:en-US -image:C:".
[12:52:21.38] ---------------------------------------------------------------------
[12:52:21.38] Launch PININST.exe for Offline ...
[12:52:33.37] Starts [Sleep 10 sec].
[12:52:43.43] Starts [Create RStoneFUpdate.INI].
[12:52:56.48] Starts [create 1GB Pagefile for offline].
Volume in drive C has no label.
Volume Serial Number is 9EEF-EDFF
Directory of C:\system.sav\bbv
11/23/2013 12:52 PM     1,073,741,824 pagefile.sys
               1 File(s) 1,073,741,824 bytes
               0 Dir(s) 44,736,716,800 bytes free
[12:52:56.57] Brand detection.
[12:52:56.87] ---------------------------------------------------------------------
[12:53:43.17] Start SysID Check...
[12:53:43.62] Start Option Code Checks...
SKU_DEF_COUNTRY=[244]
SKU_DEF_SYS_LOC=[en-US]
Reset country in administrator...
Reset country in Default user...
Reset System localed
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7601.17514
Reporting offline international settings.
Default system UI language : en-US
System locale : en-US
Default time zone : Pacific Standard Time
User locale for default user : en-US
Location : United States (GEOID = 244)
Active keyboard(s) : 0409:00000409
Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
Installed language(s): en-US
Type : Fully localized language.
The operation completed successfully.
Updated System Locale info..
[12:53:59.16] Start PIN Tweaks...
[12:53:59.20] ---------------------------------------------------------------------
[12:53:59.20] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
[12:53:59.20] ----------------------------------------
[12:53:59.20] Tweaks for OOBE's Unattend.xml
[12:53:59.20] to pick up the proper file...
[12:53:59.20] ----------------------------------------
[12:53:59.20] rename unattend.org to unattend.or_
[12:53:59.25] ----------------------------------------
[12:53:59.25] without Light Sensor..
[12:53:59.25] ----------------------------------------
[12:53:59.27] This is Restored image by SSRD [SSRD.flg]...
[12:53:59.28] ---------------------------------------------------------------------
[12:53:59.31] Start MIR Tweaks...
[12:53:59.34] ---------------------------------------------------------------------
[12:53:59.34] [MIR Tweaks] ...
[12:53:59.36] ---------------------------------------------------------------------
[12:53:59.39] Start Factory Update(s)...
[12:54:01.28] Start QFE Offline installation...
[12:54:03.96] PININST_OFF: PASSED...
[12:54:03.99] Type C:\System.sav\Logs\BBFindEr.log...
[12:54:04.01] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
Result=PASSED
[12:54:04.04] Type C:\System.sav\Logs\BBFindEr.log...
[12:54:04.05] Type C:\System.sav\Logs\BBFindE0.log...
---------- C:\SYSTEM.SAV\LOGS\BBFIND4QFE.LOG
[12:54:04.05] Check FUList.log if there is duplicate Desc...
No duplication.
[12:54:04.13] No Duplicated Desc is found... PASSED.
[12:54:04.13] There was no Factory Update...
I also have to HP_SSRD_LOG.SRD file. What Do I need to do now? Thanks.

Recovery Discs failure is frequent, and unfortunately has many causes. Some things to try that have worked in other cases.>>
1-Enter BIOS and reset to Default settings. Usually it is F9 key,check bottom of screen to be sure. Next F10 to Safe & Exit. Run Recovery again.You can attempt it from the partition now instead of Discs if preferred by tapping away at the F11 key at start up.
2-Scroll down on the page and get> Bootable CD ISO and> ImgBurn to burn the iso image to cd-a guide on using ImgBurn to write an ISO to a disc is Here. Once created, boot from it. Delete any hdd partitions, create one and format. Next try booting from Recovery Discs again.
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New windows 8 recovery disks from HP installed but won't work

I installed a new hard drive in a friends Dell G6-2249WM. She didn't make recovery disks so I ordered them from HP.
They seem to install fine, I click "Finish" and the notebook shuts down. When I start it I get:
Boot device not found
Please install an operating system on your hard disk
Hard disk (3F0)
F2 System diagonstics
for information, please visit: www.hp.com\go\techcenter\startup
I've run Hard drive diagonstics, it passes.
I've reset the bios to default.
I've hit Esc at start up, then hit F11 - the notebook then just goes back to the above "Boot device not found" screen.
I've removed all formating on the drive (on another computer). Reinstalled the Recovery disks and still have the same problem.
I received 3 Windows 8 Recovery disks and 1 Application and Recovery DVD from HP.

Sorry, your right, the one I'm working on is a HP G6-2249WM. MY laptop is a Dell. I did reseat the drive after the first install try. The hard drive test says it passes. I just tryed reinstalling the disks without the 4th "Application and driver disk". still didn't work. It formats and loads all the files on the disks but then won't start the recovery after shut down. I took the drive out and connected it to my desk top computer. I has 2 partitions, one with 18.9 gb with one boot.sdi, one boot.wim a seperate RM folder containing several base.swm files and one bild.wim file. The other partition is empty. Is there a way to force the recovery partition to unpack and start?

No recovery partition after fresh install of win7

Hello, I had to reinstall windows 7 on my lenvovo u460 laptop, the install all went fine and it completely works. The only problem is i want to create recovery disks for my laptop, the one key recovery sofeware that i download right from levovo wedsite isnt working, when I try to create the disks it says " The program cannot find the service partition. This function is currently unavaible." Is there a way to reinstall the recovery partiton? what can i do? it dosent look like i can buy recovery disks so im lost. Any help will be greatful. Thank you!

Hi
Welcome to the forum!!
This message comes even if you install/reinstall the os by any means.
If you by chance still have the recovery partition, this may help you
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/How-to-use-one-key-recovery-after-it-stops-...
You can check it in disk management. The partition is named
Lenovo_part or something similar and is around 15 gb big
Regards
Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
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Cannot create recovery disk after update to Win 8.1 on G580

Friends
I have a Lenovo G580 that came with Win 8.0 preinstalled. I upgraded it to Win 8.1 over the Internet.
When I try to run the "Create recovery disk" I get the error that states that "We cannot create a recovery drive for this PC. Some required files are missing..."
I found out that the winre.wim file that is supposed to be in the C:\Windows\System32\Recovery folder is not there. I cannot locate it anywhere on the C or D drives either. I believe there is a copy on one or more of the recovery partitions but I do not know how to get that file from those partitons.
I am confused as to why there are seven partitions on that one drive:
1 Recovery partition 1000 MB
2 EFI system partition 260 MB
3 OEM partition 1000 MB
4. Recovery partition 350 MB
5. Recovery partition 20 GB
6. Lenovo D: 25 GB
7. Windows 8 C: 250 GB
Can someone help me and give me some instructions on how I can fix the system to find the winre.wim file?
Thanks for any good input.
Calle

Hi Calle,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the error message is displayed in your G580 Laptop, as the OS (Operating System) installed is Windows 8.1 or Windows 8. Recovery discs cannot be created only a “Recovery Media” can be created using USB Flash drive, below is the link to create USB recovery drive.
Create a USB Recovery Drive
Do post us back if the issue persists.
Best Regards
Shiva Kumar
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HP 2000 notebook Recovery fails after complete install

I purchased the recovery disks for 64 bit Win 8 From HP and after loading the three recovery disks (100%) it asks for the forth disk then says recovery has failed. I have teh .CAB file saved but dont know how to submit this to HP support. The error log saves to the window file structure. The details:Detect some error during PININST_BBV.Check c:\system.sav\logs\burnbootwarn.logor, check c:\system.sav\logs\burnbootmerge.log How can I get HP support to help me resolve this?

I spent 2.5 hours on the phone with HP tech support last . Starting with changing the Bios date to 6/1/2006 and then started the recovery (3rd) time. All look great unitl midnight when i went to bed . It had loaded and ejected all 4 disks. THE software installation was running. This mornig I had a Recovery failed message. Waiting fo rTech support to call me back (They are late). I can't do a refresh of windows 8 because the recovery has formatted the hard drive and you cannot get to an options screen. We havent reloaded any BIOS settings yet. I am still waiting for tech support to call Case # 3017584806

How to Continue Creating Recovery Disks after Updating Window 8.0 to 8.1

My laptop is hp 2000-2d62nr notebook pc (energy star) S/N: 5CG342027W
I might mess up the HP Recover Manager as follow:
I was attempting to create the recovery disks for the HP Window 8.0 laptop. HP Recovery Manager needed 5 disks. After 2 disks made done, I left my laptop for two hours. Then I returned to my laptop and saw Window to ask me to update Window 8.1. And I updated it to Window 8.1.
After Window 8.1 update done, the system had been restarted. When returning to HP Recovery manager, it asked me to continue the third recovery disks. I selected "Continue". However, Disk 3 verified failed at 15%, the pop up window asked me to use another disk and try again. I attempted second times by restart my laptop. again, Disk 3 verified failed at 2%,
How do I clean this mess and make a 2nd set of recovery disks?
Thank you for your suggestions.
Best Regards,
This question was solved.
View Solution.

I called the above phone number. Tech Support told me to charge $40.00 for recovery disks. I complained this and they transfered me to 877-917-4380 to talk with Case Manager. He agreed sending the recovery disks with no charge

X120e - Recovery DVD after Fresh Install

Hi all,
I ended up wiping the factory install of my x120e without making recovery disks first. Anyone know how to access the recovery partition to create a new system recovery disk? I tried double clicking the partition and there isn't anything in there; nor did it prompt me to make a recovery DVD.
Any help would be greatly appreciated. Thanks!

So...being the genius that I am, I wiped my existing installation to install a new one. (Some Windows updates have gone wonky.) And I'm unable to install a new installation of Windows due to the EFI BIOS and it's complaining that it wants a GPT driver.
Thankfully, I did install Rescue & Recovery prior to doing this and I was able to find the cdbackup.wim under "Rescue Files" but I have no idea how to point a new installation at that file or how to retreive and dump it to another computer for PXE booting. I tried to pull the file out of "Rescue Files" but it won't copy.
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Where can i get a copy of the recovery disk after factory reset?

Hi, im wondering if anybody can help? i have a macbook thats a few years old and think it runs on 10.6 snow leopard. However i cant find the recovery disk. After sending it in to the shop to have more memory added, full back up onto an external hard drive and full factory resetits asking to be booted from the recovery disk. Can i download OSX 10.8 to drop onto a USB stick and load it onto the macbook? Thanks for any help

Hi Buddypup!
Drivers for your CanoScan N676U and Windows XP are available for download on the Canon website. Use the link below:
http://bit.ly/Y1AfBW
-Please note, you'll want to select the appropriate drop-down options from the drop down menus under "Drivers and Software" to obtain the Windows XP drivers.
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Satellite P10: Need recovery disk after HDD crash

I've got a Toshiba p10 and the HD has crashed. I've had this machine for 2 years, but I bought it 2nd hand, therefore I don't have any system disks.
Where can I get a system recovery disk and is it true that the recovery disk will only work if I install the same size HD? The existing drive is 30g and I'd like to install a 40g drive instead.
Thanks for any help you can offer.

Hi
No its not true. You can use a different HDD sizes and the recovery CD has nothing to do with HDD compatibility.
You should only be sure that the notebook and BIOS will recognize the new HDD size but I think the 40GB are supported on this notebook.
So if you put a new HDD into the notebook you have only to boot up from the CD drive.
In my knowledge the recovery CD and every supported and compatible device you can purchase from the Toshiba service partner in your country.
I found the link on the Toshiba support page so I recommend visiting this site.
Good luck

The recovery disk fail to install

The recovery disk I just got in and went through the entire process and it still failed to install giving me an error message.

I would suggest attempting the recovery again and follow the instructions in the following link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01867418
Note: if you have any peripherals attached during the recovery it could cause it to fail.
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
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Please mark Accept As Solution if this resolves your issue.

Satellite A300-1mz Can I use the recovery disks after a HDD upgrade?

I'm upgrading the hard drive of my *toshiba a300-1mz*, but I'd be sure that I can use the *recovery disks* maked at the first boots for the s.o. (vista)
I expect your support...
thank you very much...

> how can I be sure that the disk is properly recognized before I buy it???
What do you mean exactly? Did you mean the HDD???
The A300 supports and 2.5 SATA HDD and all 2.5 HDD should be recognized properly since the SATA HDD controller hasnt any limitations.
Bye

Booting in Recovery HD after clean install of Lion

I just deleted my hard drive to do a clean install of Lion, but after I downloaded Lion from the recovery HD, my Macbook Pro will only boot in Recovery HD, and not in the Lion install manager as i was expecting.
When I try to select the Macintosh HD from the boot menu, it is not there, although I can see that I have 6 GB used space on the hard drive. (so I assume that is Lion)

Not sure what you are doing but you need at least 15GBs of space to download and install Lion.
You say you Deleted your hard drive? You can't delete the drive, it is a physical thing. You can remove the Macintosh HD partition using Disk Utility and that is what I think you did. You have to Re-Create that partition to install Lion on.
With Disk Utility open from the Recovery HD go to the Partition tab and highlight the partition box and click the Plus sign as the bottom. Or select One partition from the drop down list. Name it Macintosh HD and use Mac Extended (Journaled) as the format. Click Apply.
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Another case of phone in recovery mode after ios6 install

I see that many others are having the same problem.
What do I do to fix it?
I get the picture telling me to connect to itunes and when I do I'm told that the phone is in recovery mode and must be restored.
itunes is currently downloading the ios 6 software even though it has already been downloaded and installed on the phone.
Do I have to wait for the second download to complete and what steps do I take then?

Just click on the restore button and continue with the restore. It'll reuse the already downloaded ios6 and start from scratch.

Recovery Disk after Ubunti install

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