Recovery Disk (D:) is disabled

Greetings,
I'm in need of some assistance with a problem on a Recovery Disk D: Drive.
Using HP Recovery Manager, I have been trying to do a system recovery on a laptop to restore it back to factory settings; however, it says that the Recovery Disk D:  drive is disabled. I successfully did a factory restore just using only a windows 7 install disk, but the Recovery Disk D: drive remains disabled. I would like to reset the laptop manually, with all the pre-programs that came installed on it, but first I need to fix this issue in order to do so .
Please help me,
The laptop model is a HP Pavilion g6 with a Windows 7 64-bit system.
Thank you. 

If you did not burn a Recovery Disc set using HP Recovery Manager, you will need to contact HP Support to order a set. You can usually order online from your model's support page if you are in the US or Canada.
Worldwide contact info for HP Support can be accessed here>>Contact HP
If you would like for me to find your support page please post full Model and Product number as listed on the Service Tag attached to bottom of laptop.
How Do I Find My Model Number or Product Number
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