Recovery disk failure on a new hard drive?

Hello all,
Since my brother's computer got old and it is time to replace the hard drive to a sold state. So, I created recovery disks and started recovery on the new hard drive. But, the recovery progress stops at 55% for an hour and then it gives an error code "0xe0ef000e" and stops installation. I tried two more times and still the same thing happened.
So I called the customer support, and the representative is saying that my recovery disks wouldn't work with my new hard drive. Is this really true?

Hi bong8,
According to the list of error codes, 0xe0ef000e translates to "Copying file/directory failed":
http://h20565.www2.hp.com/hpsc/doc/public/display?calledBy=&docId=emr_na-c02018679-2&docLocale=
This can happen for a variety of reasons; it's not always clear why. It's possible the burning software you used introduced the error; cheap DVDs are also prone to burning issues. You could try re-burning the recovery disks at a lower speed from the old drive.
Do you have the original operating system DVD the system shipped with? You could use that to reinstall Windows. If not, you can order a recovery kit for your system here:
Ordering a recovery kit from HP in the United States and Canada
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en
I hope this helps

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Hi,
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
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Create a retail Windows 7 installation disc yourself using another PC - just download the correct Disc Image from the link below ( this must be the exact version your notebook came with ) and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
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http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
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Regards,
DP-K
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Hi,
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Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00042629
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This question was solved.
View Solution.

Hi,
Here's an alternative option you can use.
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create an installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook - ie Windows 7 Home Premium 64bit ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers and software you may need can be found Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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> Finally formatted the drive and then used the original system restore disks that work fine on the old hard drive but Windows end up restarting continuously after all 3 disks installed
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Did you folks search here for "advanced format drive"? People have had numerous weird problems with the new advanced format hard drives in older Toshibas. I can't look up all the threads for you. But here is one:
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Recovery disk failure on a new hard drive?

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