Recovery Disk Problems

Hi guys,
I have ordered the recovery disk, and now I am trying to reinstall my system.
What I don't get is it is written on the envelope of the DVD, that "You will lose all the data on the hard disks".
And after starting the installation it asks again, if I am sure I want to start it, because I'll lose all my data.
So my question is, will it erase all my partitions??! Or it will format just partition C?
It would be absurd to have to copy 200GB of data from the other two partitions...!
Please tell me it won't delete the data from the other partitions!
Thanks,

Even if somebody told me otherwise, I would always assume that the entire hard disk will be reconstructed.
-Jerry

Similar Messages

Satelite 1905-S301 Recovery Disk problems

I've recently gotten a Satelite 1905-S301 that I wanted to take back to "out of box" so I ran the recovery disks 1 thru 3 of 3 and all was going well but on the 3rd disk it says it can't find/open file PREINS005.GHS (or close to that name from memory) every time and won't finish causing me to cancel out. I searched the 3rd disk but didn't find the file, but it does have PREINS002.GHS. I see the disk 2 has PREINS002, 003, 004 of the file. So now I'm stuck in mid-install. Could the recovery disk not have the correct file on it? Shouldn't be a drive reading error since it completed the first two several times and the computer worked OK prior to resinstall. Planning on abandoning the recovery and going to a new Windows install I have. Thoughts?

Make sure the CD or DVD disk is clean with no smudges or scratches. Even the slightest imperfection can cause the recovery process to crap out. If cleaning the disk doesn't help try making a copy of it on another system. Copying it will often times solve the problem as the copy process will continue to attempt to read the information from a disk where the recovery process will halt as soon as it sees the slightest glitch. Make sure that you burn the copied disk at the slowest possible speed to ensure an optimum burn and be sure to use GOOD quality blank media.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Recovery Disk Problem - Receiving the correct disks.

Hardware: HP Envy Ultrabook 4-4043cl, 64 bit, OS Win 7
Problem: Two months ago I had ordered and paid for the recovery disks for the above laptop computer. This order was made online. Within five days, I received three disks which turned out to be the incorrect disks for my model of computer. Since then I have made four requests (phone calls) to HP Tech Support for appropriate disks. I supply the original order information and appropriate data about my laptop. These requests take approximately twenty minutes to complete. Each time I have been told that the correct disks will be sent immediately. However, I have yet to receive the recovery disks. During the last request, I asked for a confirmation number and a estimated date of delivery. The support person stated that they do not supply that information. However, the support person stated his supervisor would be informed and I would received a phone call from this supervisor. The call never came.
I have not been able to use my HP Envy for the last two months because of this problem. What must I do to get my recovery disks?

Sorry for walking you through steps you have already tried, that I was not aware of. It struck me odd that no Windows disk would boot and/or could see or read the hdd and I was hoping to get to a solution to that.
The fact that Recovery Disks state the drive is unreadable is not the normal message you get when having wrong set..they usually give a message that the machine is not supported by the disks or something very similiar. I take it that you are still getting that message after prepping with Cyberlink utilty cd?
I have no immediate way of helping get another recovery set but have requested help from an internal source. You should be contacted via PM message here. To access your PM box you must be logged in and can then click the little icon at top right of this page.
Good luck!
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Factory recovery disks problem

I failed to create a set of factory recovery disks on my computer. The software said "unable to find files for recovery media".
My Q: has 9.25GB files. It seems all the files are here. But I can't create the disks.
Is there anyone having the same problem?
ThinkPad W520: i7-2920XM, 4GB*2, 500GB(7200RPM), Quadro 2000M, 1920*1080

Interesting...... I was just checking my system and the SYSTEM_DRV partition has no drive letter, but that may be due to the fact that I cloned the system to the SSD many months ago. I'm going to place my original HDD temporarily back into the unit to see about the labeling. I don't recall having any issue with burning the recovery media when the system was new. I'll post back with my findings.
Update: System_DRV has no drive letter either on the original HDD.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

Toshiba l 305 recovery disk problems

Hi, I need your help, I replaced my hard drive, and the recovery disk states that some files are missing
x:/bootdialog.exe, x:/errordialog.exe, toshdoialog.exe and another one, my husband also has a Toshiba and his recovery disk works great, why mine is asking for this files? How can I download them? Where can I get them? If I find them how do I copy them, so when the disk states that does not have it, how do I give it??
PLEASE HELP!!

Those files are missing upon the creating of the Recovery Media . you can order a new set of media
(Everyone was new at one point)
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Recovery DIsk Problem

I am trying to format my a105 hard drive, so i insert the cd and reboot. while it powers up, i hold the 'c' key as the instructions tell me to do and the ram image loading bar comes up and it says press f6 for os options or whatever, then the screen goes blank except for the pointer, then the computer restarts and does the same thing all over again. it happens until i take out the cd. how can i format the hard drive?

Which A105 do you have?
If I understand this, you pressed the "C" key once the first time you powered on. It ran through some tings, went blank, then rebooted. You didn't press the "C" key but it still did the ram image loading bar and the F6 key for OS options, etc? Am I missing anything? No other options or things displayed?
You could also try to hold down the F12 key right after powering on to get the boot menu. Then select the CD to boot from. If it reboots, don't select the "C" key or the F12 key.
Also you may want to check the disk on antoher computer and see if it can read all the files. Maybe the issue is do to a read error.
This signature left intentionally blank.

Use HP Recovery disk for Win7 when using SSD in DV3-2350ed?

Hi,
Does anyone know if I can replace my HDD with an SSD en still use the HP recovery disk? I've seen some problems with the one for windows Vista but never hear about the HP Recovery Disk problems to install on SSD.
My HDD will be places in a 2nd drive caddy in place of the optical drive.
And en new SSD will boot the system i Hope.
Does anyone have experience with this? I don't want to buy an expensive SSD if it won't work!!
Best regards.
Reef2009

Well as far as I know since the optical drive is SATA you can use the secondary Hard Disk.
For the SSD, take an image from the partition where the system is.
And restore it on SSD by using Windows Repair.
I'm not sure 100% but as a concept it's possible since there already people doing this method or vice versa.

Problem with HP G62 Recovery Disks

Hello,
I am having a problem with restoring the operating system on an HP G-62 Notebook. When I first purchased the notebook I was unable to make the recovery disks, so I recently ordered some new ones from HP. Because I has installed Ubuntu on the notebook, I wiped it from the hard drive used Wipedrive to delete the old Ubuntu operating system I had installed.
The notebook reads the first disk ok and installs part of windows, but when the screen comes on asking for disk number two it freezes up and never installs anything when you try to move anything on that screen it wont do anything and it wont install the second disk. It just keeps saying 'please wait'.
Thanks, Robert
This question was solved.
View Solution.

Hi, Robert:
I can't help you to get the recovery disks to work, but if you can read all 25 characters of the windows 7 product key on the bottom of your PC, you can make your own windows 7 installation disk to reinstall the operating system.
Here's how:
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul

FORGOT TO MAKE WINDOWS 8 RECOVERY DISKS AND UPDATED TO 8.1, FACING PROBLEMS NOW

I brought hp pavilion g6 2301 ax laptop in august last year. i bought it online. and i wasen't prompted to make any recovery disks.(later when i talked to hp executive he told me that the os warrenty is upto only 90 days)
i updated to windows 8.1 and i am having overheating and fan issues.. fan is making so noise and pc is over heated.
i was told to roll back to windows 8, and as i updated to 8.1 hp' executives are telling that i cant roll it back to windows 8.
they are telling me to purchace a new copy of windows 8.
i cant afford that now as i am under 3 years of hp warrenty.
please help me.
Spoiler (Highlight to read)

Shubham_ringne,
I just tried a Windows "REFRESH" on my HP 13 Split x2 that came with Window 8 and was upgraded to 8.1 . After clicking REFRESH, Windows stated "Window 8.1 would have to be reinstalled after the Refresh". Additionally, Windows advised that some software, apps, and drivers would need to be reinstalled after the refresh. The Windows "REFRESH" returned the computer to Windows 8. Please see Refresh Your PC to Resolve Problems (Windows 8) to start the "REFRESH" process.
The HP Recovery partition should not have changed and should contain the original Windows 8 factory image. Once you have refreshed your computer and it is back to Windows 8, you be able to follow the instructions in Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8) to create you Windows 8 HP Recovery Media.
If you have any further questions, please don't hesitate to ask.
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Frank
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HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

HP DV5 HDD crash - recovery disk not correctingg the problem

The HDD crashed on my DV5-1235dx and will not boot up past the system diagnostics screen. The recovery disks I created a week before the HDD crash are not correcting the problem. The current OS is Vista Home 64 bit, which was installed at the factory. I have no Vista OS disks to reload.
When using the recovery disk 1 on the crashed HDD, at the HP Recovery Manager prompt, I select format the HDD to recover data, then after the computer seaches the HDD for several minutes, I get an "Error 100" message (not connecting to wireless network). The wireless network on/off touch switch above the keyboard (top, right) is off and will not function as an on/off switch as before the HDD crash.
With a new Crucial 512Gb SSD installed and using the recovery disk , HP's recovery manager software give a 'files missing' message.
Apparently, Microsoft no longer offers a Vista Home 64 bit download even with a valid Product Key and, as far as I can tell, and HP no longer offers a recovery disk for the DV5 loaded with Vista Home 64 bit.
If anyone can offer a good solution for me to breath new life into my DV5 with the old HDD or preferably the new Crucial SSD, I would be very grateful.
Question: Is it possible to purchase a Vista to Windows 7 upgrade and load Win 7 on the new SSD using the Vista product key number on the bottom of my laptop?
Thanks in advance........

Have you tried performing a System Test just to check if there is a hardware issue?
Thank you.

Iq506 problem wont boot, i need a recovery disks please

I have a prob with my touchsmart iq506 it wont boot and i think i need recovery disks, i tried ordering but it appears no longer available, can anyone help? pls

Hi
As you mentioned disc was not available i was able to find a link for you.
http://www.ebay.com/itm/HP-TouchSmart-IQ506-Driver-Recovery-Disc-CD-DVD-/230849382523
Let us know how it goes!
"I work for HP."
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Manjunath

Problems recovering with recovery disks

Hi i've got a compaq presario cq61 and i got a bug and tries to recover when i turn it on it says hard disk 1 error then when i inser recovery disk it says error 100a but i dont know what is wrong with it any suggestions of what it could be thats going wrong??
This question was solved.
View Solution.

Hi,
The drive on the link below is an example of one that would be fine for your notebook.
500Gb Hard Drive
The procedure to replace the Hard Drive starts on Page 53 of your Maintenance & Service Guide. As shown in the guide, you need to remove the caddy from your current HDD and attach it to the new one so that the drive locates correctly.
Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive - a guide on this can be seen Here.
Regards,
DP-K
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Problems reformatting MacBook Pro recovery disk missing

Hacing problems reformatting MacBook pro. Tried startup with option key but recovery disk option missing. Then tried the Mac os x disc that came with the MacBook Pro however when I get to the selection of where I want to install no HD option appears. Start up disk also appears to be missing. Can only start Mac in safe mode.

Remind them at this time you don't desire a service account, just desire a disc. The only reason you would want an account is if you wanted them to help you with actual troubleshooting.

Equium A210-1C4: Winload.exe problem after using product recovery disk

Hi There
I Could really do with some help here. I have a Toshiba Equium A210-1C4 Laptop. Partitioned drive with Vista home premium service pack 4.0.
Last night I used the product recovery disk supllied with the laptop to try and restore it back to its factory settings.
and the end of the process I'm left with a cmd prompt box with X:\windows\system32\cmd.exe in the blue top bit stating:
Error: imageX could not apply vista F:\05993xsp.swm Index 2 from ODD to C:\!
Press any key to continue. That box dissappears then another one with Administrator: X:\windows\system32\cmd.exe in the blue top bit stating:
waiting for ODD to become available...
ODD Drive F: ready.
check for medium in drive F:...
Failed to initialise the raid class.
No RAID - continue normally...
X:\windows\system32>
Now whenever the laptop tries to restart it just comes up with the error message:
WINDOWS FAILED TO START. A RECENT HARDWARE OR SOFTWARE CHANGE MIGHT BE THE
CAUSE
FILE: \WINDOWS\SYSTEM32\WINLOAD.EXE
STATUS: 0XC000000E
INFO: THE SELECTED ENTRY COULD NOT BE LOADED BECAUSE THE APPLICATION
IS MISSING OR CORRUPT
Below I then have the option to esc or continue both with the same outcome of system trying to restart.
The recovery disk has no repair option on it.
please help, I haven't a clue.
thanks

Hi
It looks like something went wrong during the Recovery procedure.
Did you try to recover the notebook once again?
If not you should definitely try this!
You are right; the recovery disk hasnt a option for repair because the recovery disk is not the same like a MS Vista disk. The Recovery disk contains the image files (its a package) and the files contains the Vista, Toshiba drivers, tools and additional software.
Therefore if something went wring during the recovery procedure, you will be not able to repair the OS installation but you have to run it again.

Problems with the Toshiba Recovery Disk Generator program

Hi,
I have a Satellite Pro U400 laptop running XP SP3 - iyes t's old, but still running with newly added memory and a new battery.
I wanted to make a fresh set of recovery disks so I fired up the Toshiba app. It created the first disk fine. Then it prompted for Disk 2. So I put Disk 2 in. It contemplated for a bit, it said it would now create disk 2. Then, it prompts me again for Disk 2. There's no error message or anything. So, I ejected the disk and tried a different one. Several times. It just can't get past this to create disks 2 and 3.
I downloaded an "update" I found on the Toshiba site, but it didn't change anything.
Any suggestions?
Thanks.

Hello
I think you mixed up something...
The hidden Windows partition (Recovery Environment) has nothing to do with the Toshiba recovery disk or HDD recovery procedure. This is a Windows feature that is on all PCs and notebooks available so my suggestion is you read this good Wikipedia article about this:
http://en.wikipedia.org/wiki/Recovery_Environment
The HDD recovery files are stored on the second partition of the HDD in the folder HDDRecovery. So if you use the HDD recovery function only the first partition will be formatted and you can only use this feature if you have access to the advanced boot menu. If you dont have it you must use the Toshiba recovery disk because the disk formats the whole HDD and restore the factory settings of the notebook (the HDD recovery too but only with the first partition).
You can change the partition size of both partitions but there should be enough free space on both partitions. Otherwise the HDD recovery does maybe not work.
About the Vista partition tool I can prefer this useful article:
http://aps2.toshiba-tro.de/kb0/TSB7101OB0006R01.htm
I hope you understand it better now and if you have more questions please let us know.
Greets

Recovery Disk Problems

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