Recovery disk says "Wrong Computer"

So, I made the Recovery disk way back when.  When I finally needed it, I stuck it in, the CD drive churned for a few minutes, then displayed a full screen message "Wrong Computer", and didn't do any "Recovery".  What a great tool!
Any ideas?

Unfortunately, they will probably tell you that you neet to order new recovery disks at $40. I'm having a similar issue. I think that once a person purchaces a product from a company and registers it, they should offer downloadable iso images. I have a hard time stomaching having to pay for something twice.

Similar Messages

  • G62 recovery disk says system not supported

    Hi
    I have a G62-b50SI laptop running windows 7
    I am replacing my HDD using a 1TB Samsung.
    I am using the recovery disks created from my laptop but I'm getting a message 'This computer is not supported by this media'.
    Do I have to replace components like for like? And would it include memory as I increased that previously.
    Thanks

    Hi:
    Normally recovery disks will work on the same size or larger HDD which I am sure you have.
    Adding memory may or may not have an effect. Normally it doesn't.
    Recovery disks are tricky.
    You may have to order a set from HP, but if you can still read all 25 characters of the W7 product key on the bottom of your PC, here is a workaround for you to get W7 installed on your new HDD regardless.
    If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
    Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
    Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
    http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
    Use the 25 character product key on the PC to activate the installation.
    The key will activate either a 32 or 64 bit installation.
    Then go to the PC's support and driver page to install the drivers you need.
    Link to the W7 ISO file downloads is below.
    http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/

  • Does creating a recovery disk erase your computer?

    I created a system recovery disk and now I can't find my videos, music, and pics

    Creating a set of recovery disks should have absolutely no effect on your computer.  Just curious-how many dvds are in your set?
    L875D-S7232 (Win 8.1)

  • I have my recovery dis copy How do i reinstall recovery disk to my computer

    I have a recovery dis copy, can i reinstall this to reinstall my recovery partition & how do i do this.

    The  instructions here should be helpful:
    http://support.hp.com/us-en/document/c03489643#N144
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Dv6000, installed new HDD, used recovery disk DVD, computer keeps restarting on it's own

    HP dv6402ca
    Installed new HDD - WD Scorpio Blue 500G
    I ordered the recovery disk DVD from Computer Surgeons.
    I installed the recovery in drive bay and restarted as per instructions. Everything went fine and when it started windows for the first time that went ok as well, it kept restarting like it said it would to install all software. Now, with everything installed it is still restarting on it's own. I let it go on overnight as I thought this might be normal, but when I got up 5 hours later it was still restarting.
    I don't what else to do, please help.
    Andrew

    Hi, Andrew:
    Sometimes it takes a while. You may want to abort the installation and try again.
    You may also want to use this workaround if you can't get the recovery disks to work.
    If you can read your 25 character MS product key, you can make your own Windows Vista installation disk. Just download the 3 files you need at the link below, and read all of the instructions to create a bootable DVD installation disk using imageburn.
    When I went to compile the ISO file, ImageBurn gave a message that about a WIM file and ISO, and if I wanted to burn it in a different format.
    I selected No, make the ISO file.
    It was not that hard to do. I burned both the 64 bit disk and the 32 bit disk in case I ever need them.
    I tested both of them (just short of going ahead with the actual install) and they appeared to work perfectly.
    Apparently when you enter the product key, it knows what version of Vista you have.
    http://en.community.dell.com/support-forums/softwa​re-os/w/microsoft_os/3317.2-3-microsoft-windows-vi​...
    After you successfully install vista, you can download the drivers you need from your PC's support and driver page.
    Paul

  • Blue screen with error code and I have no recovery disks for HP Pavilion dv6-1260se

    I have a HP Pavilion dv6-1260se with factory installed operating system of Vista. When booting up the computer, I receive a blue screen with this error message: STOP:  c000021a {Fatal System Error}.
                                                                The verification of a KnownDLL failed.  system process terminated unexpectedly with
                                                                 a status of 0x0000221  (0x007fb9c0  0x00000000).
                                                                 The system has been shut down.
    I do not have recovery disks for this computer.  I tried to order them but them seem to not be available.  This is my daughter's computer.  She says she started to have trouble after downloading Frost Wire (music share) and then she removed it.  We tried going back to an earlier time and that didn't help and then the blue screen with error message appeared. What do I do now?
    This question was solved.
    View Solution.

    Hi,
    Assuming your in the US, recovery discs are available to order for that model here.  That may be the best option.
    You should also be able to do a recovery without the discs as well.  Take a look at this document: Recover Windows Vista Operating System Using HP Recovery, and look for the section Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible.  This should allow you to recover the PC.
    R
    Although I am an HP Employee, I am speaking for myself and not for HP.

  • Format Recovery Disks?

    Just bought my first Toshiba computer - a Satellite A500-01W, Part # PSAR9C-01W002, and after selecting to install 64-bit Windows 7 OS, I was going to make up the recovery disks for the computer using Sony DVD-R 4.7 MB disks that I just purchased as well using the Toshiba Recovery Disk Creator software program when it occurred to me that I don't really know whether I must first format these disks in order to do this or whether the recovery disk software program does this? Additionally, if I must first format the disks, then in what format should this be, i.e. Fat32, NTSC? and what mode, i.e. Music, Video, Text? which I presume is done using the OS software and not the Toshiba software. Oh, and one other consideration - the Norton anti-virus 30-day trial program is on this computer and while not activated, I'm wondering if it might still be running something in the background that might interfere with recovery disk creation? Any info and comments appreciated.
    RVS (Randy)
    PS: It's amazing how a simple consideration like this doesn't appear anywhere from the Toshiba help manual, this forum (at least the 200 or so posts I read before tiring) and the internet itself (looked for 2 hours or so)

    It isn't about knowing Toshiba computers specifically or Windows 7.  It's about having some common sense and a modicom of general computer knowledge.  People who have never owned a computer before have been able to figure out how to make the recovery disks based solely on the content in the user's guide.  It isn't rocket scence and is explained extremely well in the useer's guide.  If they were to put every eventuality that could possibley happen in the user's guide it would be so large you wouldn't be able to put it on the hard drive and it would literally takes months to read it. It's been my experience that anyone who has to be walked through something like this in such detail quite often don't have enough general computer knowledge or general reasoning skills to be able to do things like this.  Autorun has been around since Windows 95 which was released 15 years ago.  It's inconscevable that anyone who uses computers on a regular basis wouldn't understand how it works and what to do when it pops up a windows dialog box.  Only someone who hasn't used a computer at all or has been using an old computer with Windows 3 or Dos wouldn't know about it.
    As for taking it to a store to have them made, that wasn't what I stated.  I said take it to "someone who is more technically savvy to have it done for you".  It's fairly easy to find someone who will do it for your for little or nothing.  I know a lot of teenagers are quite capable of doing it for you.  Most people have a neighbor or relative that could easily do it. 
    If I offended you I appologize, but sometimes people need to accept their limitations instead of whining about being picked on or put down.
    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

  • Can't create recovery disks!

    Just purchased the Satellite L505D-LS5007. Read all over the place where it was a good idea to make recovery disks for the computer. Once I got it out of the bow, up and running, I located the Recovery Media Creator, pulled out some blank DVD/R's (Sony) and put one in. After a few seconds, the following message pops up:
    The following issue has occurred while recording date to the media.
    The curent process was stopped.
    A power calibration area error occurred.
    Please check if the media is scratched or dirty.
    If so, please try again with new media.
    (Error Code: 0E01B5-26-2A037303)
    Every new blank DVD/R I put in does the same thing!!! Any ideas would help!!

    it only seems to be when making the recovery media. i would just try another brand of dvds or take it back and exchange it for another laptop. just tell them the recovery partitions seem to be messed up and they will either exchange it or try to make it for you.
    -civicman4-
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

  • Can Envy K203TX recovery disks be used to recover an Envy K204TX?

    Hi, The first thing i did when i got my Envy K203TX notebook, was create a set of recovery disks.Then I discovered that the notebook has several issues.HP sent me an on-site tech, and the tech said these issues were caused by several faulty hardware (display panel, motherboard, and the case has a bad battery lock). He helped me return the notebook as DOA. The problem is, HP store couldn't get me another K203TX, I paid like $150 more and upgraded to an Envy K204 TX. I now have the 204TX and this notebook has no issues at all, it's as good as it can get.My recovery disk set from the Envy K203TX is still with me. Question> Can I use these disks to recover my K204TX in case disaster strikes? Or shall I throw away these disks and create a fresh set of recovery disks for this computer?

     The 203 has 15.6" diagonal FHD anti-glare WLED-backlit (1920 x 1080) http://support.hp.com/us-en/document/c04529223 The 204 has 15.6" diagonal FHD WLED-backlit touch screen (1920 x 1080) http://support.hp.com/us-en/document/c04529254 I would save the old disks but make a new set from the new laptop as it has touch screen. REO

  • Factory recovery disks problem

    I failed to create a set of factory recovery disks on my computer. The software said "unable to find files for recovery media". 
    My Q: has 9.25GB files. It seems all the files are here. But I can't create the disks. 
    Is there anyone having the same problem?
    ThinkPad W520: i7-2920XM, 4GB*2, 500GB(7200RPM), Quadro 2000M, 1920*1080

    Interesting...... I was just checking my system and the SYSTEM_DRV partition has no drive letter, but that may be due to the fact that I cloned the system to the SSD many months ago. I'm going to place my original HDD temporarily back into the unit to see about the labeling. I don't recall having any issue with burning the recovery media when the system was new. I'll post back with my findings.
    Update: System_DRV has no drive letter either on the original HDD.
    W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
    W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

  • Making Recovery Disks

    HELP!!!  I just had an HP Pavilion 533W given to me and the lady cant remember the password to get onto the start up screen so I am looking for help with how I go about making a Recovery disk from another computer to put in there to wipe the password out.  If you can help me please email me at [email protected]  Thank you everyone

    HELP!!!  I just had an HP Pavilion 533W given to me and the lady cant remember the password to get onto the start up screen so I am looking for help with how I go about making a Recovery disk from another computer to put in there to wipe the password out.  If you can help me please email me at [email protected]  Thank you everyone

  • Setting up after restoring from recovery disks?

    Long story short, I was forced to restore my T540p win7 Prof x64 from my recovery disks. Although I'm an IT professional, I've never done this before, and I need some advice. It did restore successfully, but the problem at the moment is that it doesn't appear to have a wireless adapter or the like--the device manager only shows 2 Bluetooth adapters so it can't connect wirelessly, doesn't see anything outside OR inside. If I connect it to my homegroup via cable, will that suffice to let me at least find the proper drivers I'll need? I didn't do the actual restore, my work support guy did, and he did use all 3 of the disks, so I would have thought that would have set up something as basic as the network adapters, but I don't know. He said that it should have at least a basic windows network adapter, which I'd hope will let it connect via the homegroup at least? I do note the 2 recovery disks say they are "applications and drivers recovery", but I'm not sure what those were for--wouldn't they have been installed or is there something else I have to do? What *exactly* do I need to install, drivers-wide, to at least get it to connect to the outside? TIA Elaine ivy, va

    Success! I poked around the Lenovo drivers site and tried every wireless adapter I found for windows 7 64, and son of a gun, but I found something that worked Shocking! In any event, I can get out now, but stay tuned! I'm sure I'll have a BUNCH more problems elaine

  • HP Pavillion P7-1074 recovery disks

    I thought I made recovery disks for my computer....and now that I need them (because I had to replace my hard drive)           I see that I had written "bootable diagnostic hardward cd" on the cd cover...so my question is...is this the same thing as recovery cd's or did I not create the correct disks?
    Thanks in advance for all help...
    HP Pavillion Series
    model P7-1074
    product #Qn639AA#ABA
    windows 7

    Please edit out the serial number in your post for your security.
    Have you tried the CD, it's the only way to be sure what is on it?
    Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

  • I'm trying to re-install mountain lion 19.8.2 from a recovery disk and get an error when it's trying to verify my computer with Apple, any idea what's wrong?

    I'm trying to reinstall mountain lion 10.8.2 from a recovery disk and I get the following error when I goes to verify my computer with apple,
    An error occurred while preparing the installation. Try running this application again. Can anyone help?

    Well, I'm trying to figure out how you're doing this from a recovery disk. The only way to reinstall Mountain Lion is through the Recovery HD in the computer. Hold Cmd/R as you are starting up the computer and keep holding it. Eventually you'll get a screen asking you to select the language. Hit continue to select english and you'll get a Mac OS X Utilities Menu with the second option down being reinstall OS X.

  • Computer freezes when trying to reload the OS from the HP recovery disks.

    I have an HP Media Center m8300f desktop pc. My hard drive crash and I had to replace it. Since the recovery software was on the hard drive I had to order the recovery disks from HP. Have checked with HP and they are the correct disks for my system. The problem that I am having is this...during the recovery process everything loads from the 2 disks...the next step is to reboot the computer to complete the recovery process. During this part of the process the program is apparently creating the recovery partition on the new hard drive. The screen goes to the icons of files moving from one folder to the other so I'm assuming that it has created the partition and is dowloading the files for the recovery partition. During the process, it just locks up and halts. If i reboot the computer it says the BOOTMGR is missing and will not load windows. I've gone through the process many times and it continually halts at the same point in the process. Any ideas on whats going on and how to get past it?

    i am having some success with my touch now by right clicking on the itunes icon and selecting, troubleshoot compatibility, troubleshoot program, program worked on earlier versions,then select, win vista service pack2. this is probably not a permenant fix but for the time being it seems to work. hope you have some joy with your setup. JF

Maybe you are looking for

  • Scheduling in XI 3.0

    Does XI 3.0 have scheduling capability?? Example : every hour display all the messages not sent or processed with errors?? Thanks a lot for help. Olhub

  • Exchange "Sent Items" Missing issue in Mail

    I lost my "Sent Items" mails and sync. I have looked all over this place and found nothing, but this one worked for me, I`ve taken the idea from here (https://discussions.apple.com/thread/4173886?start=0&tstart=0) similiar to Calendar issue Open Mail

  • Assist plaese with PHP testing in Dreamweaver CS4

    Dear Friends, I'm completely new in Dreamweaver. I've just installed in my windowsXP PHP, MySQL and Apache. I'm trying to test PHP in Dreamweaver CS4. Here what I did but still could not see result in browser view. In site definition box, in local in

  • Doubt Regarding Dates

    Hello, I want a list of dates of last 15 days from the date i pass ... how to achieve this ia a sql query... & i also want to display 'January - December' in a query .. plz help.

  • Security and Control - Creation of ORG Roles

    Hi I have created an organization role against one functional role by adding the objects containing org elements only which are falling in that functional role. Now as per the rule it should a user will have one functional role attached and one respe