Recovery Disks program does not function. Please help to fix

Greetings everyone,
I have a Lenova 3000 N100
model# 0768DKU
XP sp3
original factory hardware still installed
My HDD is nearing its life and I want to get a new one so I was asking how I could restore my computer to factory condition with the new HDD. I was told Lenova Care has the "Create Recovery Media" option.
However, when I open the program and select "Create Recovery Disks" a window opens saying "Resource required by this application are already in use. Please retry after the other application completes"
I have no application running. I have restarted the computer twice and still this window displays this message. All of the great thinking Lenova had when they created this distibution method is now trashed. I can proudly say, that my system was totalled by a virus and the built in system restore feature was wonderful and worked as promised. But this assumes that the HDD will function and mine is about to be finished.
Is there any shortcut to getting the "Recovery Disks" made without this program. I can see that in the root of the HDD there are folders that contain all of the factory installs but I have no idea what to do.
Please help and thanks

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