Recovery does not work in Satellite U405-S2854

I got a virus and used the recovery disks. The second disk showed a message "cannot read from the source file or disk PREINST5.SWN
I tried again and the same message appears. So I press the SKIP option. After lot of time, a message error again:
Error 10FC06-0002
Recovery error.
Well, if even the recover from toshiba can work, we are lost!!
Could somebody help me?
many thanks
Message was edited by: marianasauer
Well, the last bad news: after this, the machine tried to restart and a message in a black screen : BOOTMGR is missing.
Nobody deserves it!! :-(

Hello
I dont know what is wrong there but in Recovery category you can find several threads where the people report about same issue. it is interesting that this is reported by US notebooks only.
I am from Europe and I dont know how recovery procedure works there but you can ask this on US forum under http://community.compuserve.com/n/pfx/forum.aspx?webtag=ws-laptop&redirCnt=1
I hope you will find answer there. If you find it please let us know what the problem can be.
In my opinion it can be either defective recovery image or some HDD malfunction.
Sorry buddy but such error message is not known to me and I cannot offer any precise answer.
Good luck!

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Message was edited by: Rees

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>I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7...
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