Recovery DVD needed - Equium L20

Hey, I purchased my L20 laptop around 2 years ago and it is in need of a system restore. I checked the manual and it tells me to insert my recovery disc. However, i know for a fact that i never recieved a recovery disc with my computer!
Is there any way of downloading one and burning it onto a disc?

Hi
I dont believe that you didnt get the Toshiba recovery CD!
The Recovery CD, the Additional Software CD and the MS Works CD should be delivered with the Toshiba notebook.
However, the CDs cannot be downloaded and if you want you can order it from the ASP in your country.
Bye

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Qosmio G40-108 Recovery DVD needed

Hi. I have a Qosmio G40-108. Unfortunately my recovery DVD was damaged and i am now in need of it to restore my machine. I ordered one from Toshiba 5 weeks ago and they still can't tell me when i am going to receive one.
If there is anybody who could kindly do me a copy of this i will be grateful. I will gladly pay for it.
Regards
martin

Hi
This forum is not an exchange market!
I presume at the moment the G40 recovery CD is not available and the authorized service provider has ordered the Recovery CD from the Toshiba head warehouse.
This takes a little bit longer.
But if you want you can install the OS from the original Microsoft Windows CD and all necessary Toshiba drivers you will find on the Toshiba European driver page!!!
Bye

Recovery DVD for Satellite L20-184 needed

System: Satellite Pro L20-184, Win XP SP2.
Problem: Can't reinstall OS from Recovery disc. It does its job, but Windows won't start. Froze on the black screen just before initializing WXP.
Question: Can I get another copy of ProductRecovery? What else should i do?
Thanks, Chris.

Hello Chris
I can really not understand what is wrong there but if possible try to obtain Microsoft WXP installations CD and try to test it.
Product recovery cen be ordered by authorized service partner in your country.

Satellite U400-183 - Need Recovery DVD and AHCI drivers

Hi there,
I tried to reinstall Win Vista Home Premium to my Satellite U400-183. I used a Win OS DVD that came with my other Notebook from an other manufacture and the Key which came with my Toshiba notebook. Everything worked just fine but in certain areas of Windows still are some specific settings from the other manufacture. Now is there a possibility to get a Windows Vista DVD from Toshiba?
Another question is where I can get the AHCI drivers. There is only a exe file on the support site which i can't use while installing Windows. There have to be these .sys files but I can't find them on the Toshiba site, so I had to install Windows in compatibility mode.
THX in advance!
PS: Sorry for my bad english, I'm from Germany...

Hi!
A new recovery DVD you can get from your local ASP (authorized service provider).
Or you order a DVD from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx
The AHCI drivers or lets say Intel Storage Manager you can download from the Toshiba website as you already said.
The .exe file you must extract to use it during the installation but with the recovery disk you dont need them.
Please read the readme file in from the Storage Manager, there is an example how to extract it. Use he command line
For example: -A -A -PC:\<path>
Bye

Need to update display driver for Equium L20

Hi All,
Just upgraded to Windows 7 on my Equium L20, but i need to update my video card driver, but cant find where to do it.
Any help would be greatly appreciated.
Thanks
Ryan

Hi
Why you install Windows 7 on Equium L20? In my opinion this pretty old notebook doesnt support new Windows 7
If your notebook has an Intel graphic card, you could try the Windows 7 driver from Intel directly.

[HELP] need TX2 recovery DVD/Image

[HELP] need TX2 recovery DVD/Image HP won't repair it b/c i dont have the original software....can someone provide me an image or i will pay $ for DVD plz full model is TX2-1024CA

That is a notebook PC. Maybe this document will help? http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

Need recovery DVD for Satellite C660-2FF

Hi,
i need a recovery DVD for Satellite C660-2FF. HDD crashed.
Win 7 product key is available.
Who can help? maybe .iso download?
thanks

Recovery image cannot be downloaded and if you need original recovery disc you can order it on https://backupmedia.toshiba.eu/landing.aspx

Equium L20 - Unable to start up Windows in any mode

Hello
I was wondering if you can help me. I have an Equium L20 -197, windows xp home edition. (Also technically challenged! :)) When I started my laptop first time today, I got this message -
"We are sorry for the inconvenience but windows did not start up successfully..."
and it gave me a few methods of starting it up:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Know Good Configuration (your most recent settings that worked)
and
Start Windows Normally
I was able to start press start windows normally and computer started fine. I shut down the computer OK, then restarted it later on without any problems. I then restored to an earlier setting as system was not running well. Restore seemed to go OK but then my computer froze, so had to shut down by pressing down the power button.
However, the laptop will now not reboot. Just as I think it is starting it goes to the error message and none of the options will work to start the computer and I am now stuck on an endless loop of the above message.
I do not want to use the product recovery disc, as it will wipe all of the hard drive and I have info that I need to access! I do have a product recovery CD for a Fujitsu that has windows xp home edition sp 1 on it. Is there any way that I can use this to start my computer or is there something else that I should do? I was thinking of pressing F12 and if it is possible to use the other disc Fujitsu to kick start my system but not sure if that is possible. I did not have an xp disc installation disc from toshiba, when I bought the computer. :(
I have been told by a computer guy over the phone that it sounds as if I need a new hard drive but would like to explore other methods before going down that route.
Many thanks in advance for any help that you can give me. Susi

Hi SusiB_1,
Unfortunately if you cant start Windows in any these modes you have only one option and this is reinstalling Windows. I mean what you should do?! You can do nothing in this case
As you wrote the Toshiba recovery disk wipes the whole HDD and thats right because its necessary to get factory settings back. But normally you should have a backup of your data or not???
If not you can access the data if you put the HDD in an external HDD case. From another computer you have access to these data now.
By the way: For Toshiba recovery disk you dont need a product key. Everything is already be done in recovery image and no activation is necessary. :)

Equium L20 dead after BIOS flash

I recently tried to update the BIOS on my Equium L20 (Model PSL2Ze). I downloaded the latest BIOS and ran the windows bios updater which went ok and rebooted the laptop and that's as far as it went.
Now I don't even get the BIOS boot screen, in fact the screen doesn't even illuminate when you press the power button.
The Green light comes on as does the cooling fan which stays on and the HDD spins breifly but other than that, nothing. I thought it would be fixable by buring a CD with the BIOS on but the instruction page for doing this states the the zip file you download will extract into 3 folders "Docs", "3.5 Disk" and "CD" but the file I download just extracts to one folder and contains the windows version and no folders or Docs section.
Is this an oversight, should I be looking elsewhere?
bq. {color:#333399}Option 2: Update with CD-ROM \\ {color} \\ {color:#333399}1. Extract the zip file containing the BIOS upgrade to a temporary folder. \\ 2. In the temporary folder three sub folders will be generated. "docs", "Update - 3,5' Disk", "Update - CD-R or CD-RW" \\ 3. How to make a bootable CD-ROM please read the *.pdf file in the "docs" folder. \\ 4. Ensure the Notebook is connected to the mains. \\ 5. Turn the Notebook off. \\ 6. Place the CD-ROM containing the BIOS upgrade in the optical disk drive. \\ 7. Turn the Notebook on with the F12 key. \\ 8. The BIOS boot menu appears. Select CD/DVD or the CD-ROM symbol using the arrow keys. Press "Enter". \\ 9. The Notebook will boot from the BIOS upgrade CD-ROM. \\ 10. A boot menu appears. Select the point for update the BIOS by using the arrow keys. Press "Enter". \\ 11. The BIOS update process starts. Do not switch off the notebook during update. \\ 12. If the update process is finished follow the instruction on the screen.{color}
So basically I'm stumped. I put a blank CD into the drive and powered on the laptop and it spins and tries to read it so I'm confident a CD flash will work but I don't know how to create the flash CD rom.
Can anybody offer me some guidance please?
Scoopz

UPDATE:
Well I've been on the phone to Toshiba this morning who inform me I'll need a new system board which is 112 ex vat and then another 100+ for fitting. I've not looked into the possibility of fitting one myself yet, does anybody know if this is an easy job and are any instructions for doing this?
Had I bought my laptop from John Lewis it would have a 2 year warranty but it wasn't so is now out of warranty.
It annoys me that my laptop has now been rendered by a firmware update provided by the manufacturer, downloaded correctly, instructions followed correctly and I'm left looking at spending 220+ to repair the laptop which isn't worth it, so now I have to buy a new one?
I have a USB HDD adapter so have copied the 40GB contents to my desktop so no data is "lost", I might give ebay a quick look to see if there are any identical models (L20-198) with broken screens going cheap that I may be able to use as salvage.

Bios upgrade for Equium L20 missing docs???

I recently downloaded the Bios upgrade for the Equium L20 PSL2ZE.
I need to update this with a bootable CD-ROM.
In the FAQ it states under sub-heading "Option 2: Update with CD-ROM" the following:
1. Extract the zip file containing the BIOS upgrade to a temporary folder.
2. In the temporary folder three sub folders will be generated. "docs", "Update - 3,5' Disk", "Update - CD-R or CD-RW"
3. How to make a bootable CD-ROM please read the *.pdf file in the "docs" folder.
Problem is the Bios upgrade download does not contain the docs folder with the necessary pdf. on how to make the bootable CD-ROM, strange!
Can someone please send me this document.
Many thanks,
Alun

Response to user Mores.
My apologies for my ignorance, all new to me but is there anywhere I can access the old TRAD Bios upgrade for the laptop or is the Win Bios version all we have available?
For Traditional BIOS update in FAQ it states :
Option 2: Update with CD-ROM
1. Extract the zip file containing the BIOS upgrade to a temporary folder.
2. In the temporary folder three sub folders will be generated. "docs", "Update - 3,5' Disk", "Update - CD-R or CD-RW"
3. How to make a bootable CD-ROM please read the *.pdf file in the "docs" folder.
4. Ensure the Notebook is connected to the mains.
5. Turn the Notebook off.
6. Place the CD-ROM containing the BIOS upgrade in the optical disk drive.
7. Turn the Notebook on with the F12 key.
8. The BIOS boot menu appears. Select CD/DVD or the CD-ROM symbol using the arrow keys. Press "Enter".
9. The Notebook will boot from the BIOS upgrade CD-ROM.
10. A boot menu appears. Select the point for update the BIOS by using the arrow keys. Press "Enter".
11. The BIOS update process starts. Do not switch off the notebook during update.
12. If the update process is finished follow the instruction on the screen.

Memory upgrade on Equium L20

I recieved an Equium L20 as a gift last year. Pretty much a month after getting it going, it has been very, very sluggish. It turns out it was sold to me with only 256Meg RAM - not even enough for XP to perform!!
I'm based out in the states now, and have been sent THREE different upgrades by a 'reputable on line memorystore' none of which have fit correctly..
The L20 forum claims that I need:
PC 4200 DDR2 - 533 SO DIMM
Is that correct?! I'm pretty sure the existing memory reads PC2700..
The problem seems to be that although the memory card lines up OK, the lateral grooves on each side that hold it in place do not line up with the arms in the memory slot.
Can anyone help? Please!!
Thanks
Dave

Hello
According the specification you can upgrade RAM with max 2GB. One slot is empty and there you can put additional RAM module. Maybe the better solution is to put module with more capacity in slot A and 256 MB RAM into slot B. Compatible modules are:
DDR2-400/533 256MB (PA3389U-1M25)
DDR2-400/533 512MB (PA3412U-1M51)
Bye

NO Lenovo Windows 8.1 Recovery DVD for CLEAN INSTALL! + unable to Install UEFI MODE

Hi,
I Just bought 25 Thinkpad T431s Laptops for my company (@ISRAEL)
All of them came with windows 7SP1 Installed And Recovery is Windows 8 (not 8.1 even though 8.1 is out for a yr!)
The Install process takes 3 Hours!!! Just for upgrading to windows 8.
Then I need to upgrade to 8.1 - the process is about 3 hours more! Because I need to Register And create Microsoft account for each user then to verify the account.
After that I need to Log with the account to the PC And then Download the update (3.5GB) And Install it.
IS ANYONE AT LENOVO THINKS THAT ITS ACCEPTABLE?
DO I WORK FOR LENOVO? DO I NEED TO SPEND 6 HOURS FOR UPGRADING EACH LAPTOP?
Don't forget that after that I need to uninstall all the bloater from the PC. Like Symantec AV (Because Enterprise company's uses Enterprise Class AV, FW And other software. We uses Kaspersky Enterprise, ESET, And others...)
AND ABOVE ALL.
If I want to Install Original Windows 8.1 I can't!
Because the OS Recovery DVD is not bootable And contain special recovery files with special extensions. Also, there is no PRODUCT CODE! Just "WINDOWS 8" sticker logo on the back of the notebook.
SO I WANT TO KNOW WHERE AND HOW(!)
I CAN GET A WINDOWS 8.1 ORIGINAL ISO IN ORDER TO INSTALL IT ON ALL MY PC's.
I want to know why I can't Install Just the "OPERATING SYSTEM RECOVERY DISK" (A standard clean Install)
== When I tried with my own Windows 8.1 Pro VL \ RETAIL ISO to Install it didn't pass activation==
==================== not even with the extracted key from the bios=====================
FYI - WHEN I BUY DELL OR HP LAPTOPS I'M GETTING A WINDOWS 8.1 PRO X64 BOOTABLE DVD DISK in addition to the 2 DVD RECOVERY DISKS. (So I am able to Install windows Without all the that you And them put into the recovery disk set).
Customer service in ISRAEL said that this is not possible! And that the only way is:
1. Use the 3 DVD recovery disks to format And Install windows 8.0
2. Register the user with a Microsoft account
3. Log in to each PC with his own Microsoft account
4. Download 8.1 update from Microsoft store
3. Install the 3.5GB update.
4. uninstall all the bloater.
So can I please ask you to confirm the answer I got from LENOVO ISRAEL. If So, ill return the laptops And that will the last time ANY OF MY COMPANY'S WILL EVER BUY ANY NOTEBOOKS OR TABLETS FROM LENOVO!
In addition, im trying to figure out how can I contact Lenovo main office to file a complaint against Lenovo Israel.
CEO Ms. Sigal didn't do anything to try And solve the issue, the product manager Mr. Many talk with me on the phone And was very rood. At the end he hang up the phone in my face! After I proved him wrong in another issue (T440s T431s cannot be installed with UEFI Because External DVD drive does not support UEFI Install only Legacy. And there is a big different between Legacy And UEFI)
Thank you.
Moderator note; profanity / implied profanity edited. Forum Rules

Hi ohad, welcome to the forums,
I'm sorry to read about your experience.
I don't work for Lenovo but it would appear to me that something may have gone wrong at the sales / purchasing stage; to my knowledge the T431s is only available with Windows 7 preload, (with Win 8 recovery discs in some cases as you have), or with Windows 8 preload. A Win 8.1 preload doesn't appear to be available for the system, but I stand to be corrected on this. If you required Windows 8.1, in my opinion the better option of the two, would have been a system with the Win 8 preinstall as this would only require updating to Win 8.1
Unfortunately I also can't envisage Lenovo creating a factory image for the T431s because it must be pretty near end of life.
You might find the following to be of interest;
http://forums.lenovo.com/t5/Windows-8-and-8-1-Knowledge-Base/Why-can-t-I-boot-from-a-USB-key-on-UEFI...
Andy ______________________________________
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Satellite A105-S361 Recovery DVD not booting

Hello All,
I have a Toshiba Satellite A105-S361 series laptop. A week ago it had a virus and I thought to backup the data on the disk and reinstall that. I plugged out the HDD from laptop and plugged that into a SATA USB Interface to backup the data on my desktop and formatted the disk on my desktop using windows disk management services( I have windows XP on desktop).
Then I plugged the disk back into the laptop and inserted the recovery DVD (which has Windows XP home) and switched on the laptop while pressing 'C' key so as it could install it back to factory default.
A blank screen shows up displaying "Checking boot CD room". It runs for some 20 mins, the DVD ROM's light blinks and I can hear the CD revolving sound like its reading the CD, but after 20 mins it displays the error "No bootable CD found in ATAPI CD-ROM" and a cursor blinks on the screen.
I have tried other bootable cds, a couple containing windows XP and one containing WIndows Vista but same result for all. I have tried to change the boot sequence from BIOS and the F12 technique to display boot menu...
Any help
Regards,
Talha
Muhammad Talha

Well I have already cleaned the lens of the CD ROM. In fact this is the very first thing I did, it's a DVD-RW in good condition.
Tell me one more thing, is there a possibility that I could make a bootable USB and boot the system with the help of that, i.e. I copy the contents of the DVD Recovery in USB and boot the system with the help of that.
I did make an MS-DOS bootable USB but then found that the BIOS has no option to boot from a USB device. It only boots from one of HDD,FDD, CR-ROM or LAN. Or do I need to update BIOS first, if there is an updated version available for the A105-S361 series, to boot it from a USB device.
Thanks,
Talha
Muhammad Talha

How to install the OS using a Toshiba Recovery DVD

Hi
I want to clear my laptop and start from scratch and I have a toshiba product recovery DVD
When i put it into the D drive i just keep getting a window that asks if i want to copy pice, play cd etc
I thought the DVD would wipe everything off the hard drive???
How do i wipe my laptop and start again? help needed please
marg

Recovery disc and recovery procedure cannot be used under running operating system.
When you switch your notebook on press F12 button to enter boot menu, put the recovery disc in optical disc drive, choose CD/DVD drive in menu and press Enter.
Recovery procedure will start. Just follow the menu on the screen.
Before you do this back up all your important data.

Can't boot from hard disk or from windows 7 recovery dvd

I have a 970A-G46 motherboard.
I can't boot from hard disk or from a windows 7 recovery dvd.
If I move the hard drive to another PC, it boots fine.
If I put the DVD in another PC's dvd drive, it can be accessed.
This machine will boot from an Ubuntu dvd and I can then access the HD directories and the recovery dvd.
What do I need to do?
Help and thanks

"I can't boot from hard disk or from a windows 7 recovery dvd."
What is that DVD from? Is it from a previous computer of some kind? Same question for HDD and the OS on it.

Recovery DVD needed - Equium L20

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