Recovery harddisk HP G62-b03SD

Hello
My harddisk crashed and I bought a new one and I bought the HP recovery kit using serial and product number. In the BIOS my dvd drive and new harddisk are recognized but the laptop still asks a disk when booting. I insert the HP recovery dvd for drivers first. But nothing? DO I need to insert the dvd windows recovery first?
Can anyone please help me out??
thnx Ramon

Insert the windows recovery DVD first. You will need the drivers disk later.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

  • Recovery from recovery discs made with recovery manager on g62

    I got the blue screen of death and had to do a system restore for my hp g62 laptop. Before i restored the computer, the recovery manager launched and had me backup my files. I backed up the system on like 15 discs using hp"s recovery manager. After it was done, i returned the computer back to factory settings. Now, im having a problem using the recovery discs made thru the recovery manager. The files arent being read. I tried to copy them and move them onto the hard drive....and they are all saved as .wim files....which arent read by anything. So i have all my files backed up, but that arent opening. How the hell do i open my files that i backed up? How do i put my files back on the computer?

    Hi,
    I've never really used the HP File Recovery system, but you can open an Image file as follows.
    Download and install 7-Zip from the following link.
    http://www.7-zip.org/
    When installed, right click on the .wim file, select 7-Zip, select Extract Files and click Ok - your files should be in the newly extracted folder.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • How do I restore my backup (.wim files) after running HP System recovery on a G62 with windows 7

    I had to do a system restore after getting a blue screen and I backed up the files on my external drive. after restoring the system I tried to restore my files from my external with Recovery manager but it didn't see my external so I couldn't restore. I copied and pasted the backup folder on my g62 desktop and tried again with no results. As far as I can tell the restore was done because my free space on the g 62 decreased by the same size as the backup, but when I open the c:\ drive I can't see the transfer. these are .wim files and I even tried to call tech service (my warranty juse expired) and they were trying to sell me extended warranty for the next year to help me. the problem exist with HP if they had good programs that follow up what it was meant to do maybe Today I wouldn't be here looking for help. when I restored the system, recovery told me the it would install my backup, but nothing happened leaving me hanging.NEED HELP!!!!!!!!!!!!!!

    If you call AppleCare they will be more than willing to help you. Use the appropriate phone number on this page. Tell them you need a support related fulfillment - replacement disks. As shldr says there will be a small charge, but you will be able to install your system again.
    Best of luck.

  • How to restore recovery on HP g62 b26er

    Completely absent section recovery
    This question was solved.
    View Solution.

    Hello, @distributive 
    If the recovery section is missing, then you can try ordering the recovery media: Obtaining HP Recovery Discs or an HP USB Recovery Drive.
    Thank you for posting on the HP Forums.
    I worked on behalf of HP.

  • Missing files after System Recovery, HP Pavillion G62, Windows 7, 64 bit.

    My 5 month old laptop is showing signs of slowing down. When this occurs I do a system recovery in an effort to correct any problems. After completion of system recovery I always get the following error;
                              (the system cannot find the file specified (Ox80070002))
                               C:\users\owner\applicationdata\locallow.
                               C:\users\owner\contacts.
                               C:\users\owner\searches.
    The notice is in Notepad. None of the files can be found with a search from the main menu. If no refererence to the files can be found how does the computer know they exist? My feeling is that the computer cannot operate up to speed with missing files?
    I do have some other oddities occuring but I don't think you can solve anything if files are missing.

    Those are user file locations and will not affect windows or how it runs, you can ignore that error.

  • Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

    Dear Lenovo Support Community,
    I have a T61 with XP pro on it. This is the history of my harddisk problems with it:
    (the harddisk is HDD0 Fujitsu MHW21160BJ G1 and everything in laptop (HW and SW) are same as the factory sold one)
    1. Unfortunately I had not made any recovery cd/dvd when the computer was healthy
    2. Some time ago, after a crash, and during the chkdsk in the following boot up, harddisk showed 12kb bad sector
    3. Due to more crashes and not being able to login once, went to rescue & recovery and only recovered OS to an old and healthy state. Kept my data, lost all the new programs installed but got the OS fine and running. --> I guess the bad thing that may have happened is that recovered OS may have used those bad sectors as well, but this is just a guess.
    4. Problems, slow downs, the 12kb bad sector, issues kept coming back every couple or few weeks. Repeated the rescue and recovery OS installations another two times.
    5. Few days ago, all was good, but needed to restart, but this time a blue screen came up with UNMOUNTABLE_BOOT_VOLUME. This screen comes up even if I try to go into safe mode, with networking, or even with only DOS prompt.
    6. Tried to go to rescue and recovery (version 4), it took a really long time and was telling me that something wrong with the file \minit\setupapi.log and after a long long time that it got in the page for rescue and recovery, it was not doing anything by clicking on any of the buttons.
    7. Took the hard out, connected it through an external enclosure to another computer, the main drive could not be read at all, I/O error, not distinguishable.
    8. But the SERVICE drive was understood and I could even run chkdsk /F F:\ on it and it repaired the file mentioned above (\minit\setupapi.log).
    9. Put the hard back into T61, went to rescue & recovery, this time the error on the file was not showing up, but since the step #8, I have not been able to get pass the initial screen of rescue & recovery. It doesn't go in at all.
    10. Found it through Google search, the famous post on this forum about fixing the Master Boot Record. Got the little program, burned on a CD, went through all of its steps, finished as described in the famous thread, but I am not sure if it has been any help to me so far.
    11. In few other occasions, connected the hard through the external enclosure to another computer and found online and used programs like Disk Doctors Windows Recovery Data and EASEUS Data Recovery Wizard and was able to just read inside both NTFS main disk and FAT32 service disk (windows can also read the service disk but cannot read the main disk). Using the free version of EASEUS, I could even read and save my personal data since my last backup, so I am good to even format the T61 hard but still I don't want to give up on that.
    12. While the lenovo harddisk is in it, in a restart went to BIOS (F1) and ran the harddisk diagnosis, It said: "Pass: Controller Diag, Error code 0000: Read verification failed". And after the "Test complete", it gave a red message in the middle of screen that "<<< An error was found. Call for service >>>"
    13. As mentioned in #1, I don't have Lenovo's recovery Windows XP CD(s) for T61, but I have some other windows xp installation CD's, I thought I can put them in CD drive, boot up from CD, and try to recover or repair the windows, It seems that they tell me there is no harddisk in your computer!! When I press "R" to go to recovery console, it tells me: "Setup did not find any hard drives installed in your computer."
    My questions for dear members of this forum are:
    1. Can I recover my T61 harddisk with the above description? It is being read nicely with the recovery programs, so it should have not been damaged seriously. Please guide me to other things that I can try?
    2. I can see and read the Service part of the drive from Windows (no recovery program needed) while connecting the drive through external enclosure to another computer. Can I run a program from the Service part of disk and make those T61 Recovery CD and DVD?
    3. If I purchase the Recovery CD(s) from Lenovo, would they be doing any magic or help in my case described above?
    4. Can I make recovery CD(s) from another T61 laptop and use them for mine?
    Thanks all for reading my long post and helping me. God Bless.
    Best Regards,
    AL_K

    Step One: Install windows
    Step Two: run system update
    Step Three: Your done (optionally have a beer and relax)
    Sorry, step three was a bit of humor I added.
    Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
    You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
    If you do end up using the original product recovery disc set, your steps are more like this...
    1. Install disc one...   wait 30-60mins
    2. Install disc two...   wait 30-60mins
    3. Install disc three...  wait 30-60mins
    4. Install disc four...   wait 30-60mins
    5. Install disc five...  wait 30-60mins
    6. Install disc six...   wait 30-60mins
    7. Install disc seven...   wait 30-60mins
    8. Install disc eight...  wait 30-60mins
    9. download latest service pack for windows and install (over an hour)
    10. Install (replace old version)  system update and run.
    11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
    12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
    Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps. 
    Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
    I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
    Do you like your beer cold and your pizza hot  
    Good luck, and enjoy your endeavours
    ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

  • How can I undo Converting Recovery Partition to Logical Drive (Oops...) - HP G62-b32sa?​??

    I needed to create a new partition, but to do that Easeus Partition Master 9.00 Home Edition (I like using this compared to the Windows one..) stated that I needed to convert one of the 4 pre-made partitions from Primary to Logical. The following partitions were pre-made with my laptop, HP G62-b32SA, all of which were Primary:
    *: SYSTEM
    C:
    D: RECOVERY
    *: HP_TOOLS
    I could only convert the "D: Recovery" to Logical, so I went ahead, and then could create a new partition. But now after reading several post on this Forum, I realised what a mistake that was. I found that that converting the Recovery partition to Logical renders it useless... "Oops" I said. Now I wonder that if I convert the Recovery partition back to Primary, will I be able to use it again, or has the damage been done? But then the other problem is that it won't allow me to convert the Recovery Partition back to Primary, claiming "there are no free MBR slots". Also, I have a feeling that I'll have to delete my newly created partition to convert the Recovery partition back to Primary, but then how do I create a new partition without converting any of the existing to Logical? Endless questions, I know. So now I ask, what is the best thing to do??
    BTW this is my first HP Laptop...
    This question was solved.
    View Solution.

    How to handle this situation, back up your personal data and use the HP Recovery Discs to restore the PC
    Make your recovery discs now, use good quality DVD+R media
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c01867124
    Once you are back to normal partitions, see this thread on how to make another partition without damaging the other 4
    http://h30434.www3.hp.com/t5/Other-Notebook-PC-que​stions/How-to-repartition-HDD-of-HP-notebook-with-​...

  • How to install "Rescue and recovery" on a new harddisk (T60)

    My T60 has a 60gb harddisk and I want to upgrade to a 160gb.
    I need to know how to install this rescue and recovery on the new disk.
    Can some one help me out here
    I can imagine for example to create this (hidden) partition with Partition Magic,  but how to continue ?

    Hello,
    Have you considered either cloning your old 60GB hard disk drive to the new 160GB model, or using your recovery discs to install a fresh copy of the operating system plus ThinkVantage utilities to the new hard disk drive?
    Regards,
    Aryeh Goretsky
    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
    S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
      Deutsche Community   Comunidad en Español Русскоязычное Сообщество

  • HP G62 Windows Startup error recovery Failure

    Notebook:
    HP G62 - 228CL
    Running Windows 7 64-bit
    Hello everyone, I need a bit of help.
    My computer will boot windows 7. When I start it up, it tries to boot up.  I then get a Windows failed to boot message on the windows error recovery screen and asks me if I would like to use Windows Startup Repair Tool to fix the Problem. But the tool never starts up. It just leads to a windows background and does nothing. I have also tried using f11 System recovery but it does nothing.

    Hi,
    Firstly, regarding your existing files.
    One possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below.  The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive.  When you've created the CD, follow the instructions and see if you can back up your existing files. 
    http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...
    Secondly, regarding the replacement of the Hard Drive.
    The drive on the link below is an example of one that would be fine for your notebook.
    500Gb Hard Drive
    The procedure to replace the Hard Drive starts on Page 52 of your Maintenance & Service Guide.
    Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive - the procedure is described in the HP document Here.
    If you don't have your Recovery Discs, you can order a replacement set using the link below.
    Order HP Recovery Discs.
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Best regards and happy holidays,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP G62-357CA Recovery Disk Error code OxeOef000e

    I am trying to recover my HP notebook G62-357 and when I am on the second disk it is giving me the following error. Can anybody please help.
    "Recovery Manager could not restore your computer using the factory image. Please contact HP Support.
    Error code : OxeOef000"
    I am using Windwos 7 operting system, and these recovery disk are the original ones came with the system, were never opened or used, so I do not think any issue with the CDs itself.
    Just so you know I am out of the warranty, so can't call HP. Any help is appreciated.
    Thanks
    This question was solved.
    View Solution.

    Anytime!

  • HP G62 System Recovery hangs or not?

    Hi, I have a HP G62 laptop Windows 7 that I am recovering with 4 recovery cd's. Everything went well untill the 4th cd, the progress is stalled at 76% but the estimated time remaining is changing, its currently at 65 minutes. Should I be worried, is this not a bit too long?

    Hi, I left it over night and eventually it gave me an error! 0xe0ef000e. I then tried to restart the computer now its saying 
    "BOOTMGR is missing
    Press Ctrl Alt Del to restart"
    A friend attempted to reboot with a bootable usb and alls ok now! Does that mean my recovery cds are of no use now?, if so how can I make new recovery cd's.

  • My G62-340US, I just had to replace the hard drive. My recovery discs seem compromised. HELP

    On my G62-340US, I just had to replace the hard drive. I made the 4 recovery discs when it was new. Now restoring it 3 of the recovery discs ran but the 4th disc won't. Can the info on the 4th be found anywhere without having to buy a new set? Or can I buy just one disc?
    This question was solved.
    View Solution.

    Hi:
    As far as I know, you would have to buy an entire new set.
    But, if you can read all 25 characters of the W7 product key on the bottom of your notebook, I have a free solution to install a plain version of W7 by using the product key code on your notebook.
    Here's how to do that...
    Download the W7 Home Premium 64 bit ISO file from the Microsoft link below.
    http://msft.digitalrivercontent.net/win/X17-58997.iso 2147483647 X17-58997.iso Windows 7 Home Premium x64 English
    Make sure you got the whole 3.xx GB file to download because in rare circumstances, you get a download complete notification but you don't get the whole file to download.
    After you download the ISO file you can burn it to a DVD using the ISO file burn option on your DVD burning program, or you can use this tool to transfer the ISO file to a DVD or 4 GB USB flash drive. 
    The tool will also make the media bootable.
    http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool
    Then go to your notebook's support and driver page for the drivers and available software you need.
    http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&docname=c02497777&lc=en&product=4308554

  • How can I get back my recovery partition when my harddisk is corrupt ?

    Few days ago I bought my new HP Envy Notebook 1003 tu with windows 7 home premium x64 installed.
    After completing the first windows install, I saw that there are only two visible partitions, one big windows partition and other around 20GB recovery partition. I opened Windows disk management and tried to resize the windows partition to 100 gb, on changing windows partition size, windows gave a message that except first no other volume will be bootable or something like that, I don't remember and then I created around 4 more partitions and changed the recovery partition drive letter to Z:
    Now today, I wanted to factory reset my pc but F11 recovery manager was giving an error and on searching on internet, I became aware that I changed my harddisk from basic to dynamic. Now Trough different methods I tried to make it back basic, then I editied the partition table and marked all partitions type from 42 (dynamic voumes number or whatever number it was) to 07 (ntfs volume number). After that my windows stopped booting, I tried many different things but unable to start the windows. Windows given an error on booting, I tried to repair the boot manager but ever the repair failed.
    Please help me, I just want to backup the recovery partition and/or factory reset the system.
    Any response will be highly appreciated. Thanks.

    It depends on county and product you have. In few countries no recovery dvds are free while in few time bound. In few countries recovery discs are free as long as product is within warranty. You need to check with HP support team what is applicable for your product and country.
    Regards,
    WW
    “I am an HP Employee“
    ***** Click the KUDOS star on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

  • G62 recovery disk says system not supported

    Hi
    I have a G62-b50SI laptop running windows 7
    I am replacing my HDD using a 1TB Samsung.
    I am using the recovery disks created from my laptop but I'm getting a message 'This computer is not supported by this media'.
    Do I have to replace components like for like? And would it include memory as I increased that previously.
    Thanks

    Hi:
    Normally recovery disks will work on the same size or larger HDD which I am sure you have.
    Adding memory may or may not have an effect. Normally it doesn't.
    Recovery disks are tricky.
    You may have to order a set from HP, but if you can still read all 25 characters of the W7 product key on the bottom of your PC, here is a workaround for you to get W7 installed on your new HDD regardless.
    If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
    Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
    Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
    http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
    Use the 25 character product key on the PC to activate the installation.
    The key will activate either a 32 or 64 bit installation.
    Then go to the PC's support and driver page to install the drivers you need.
    Link to the W7 ISO file downloads is below.
    http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/

  • Installing recovery manager error HardDisk.dll

    Hai,
    while i am installing the recovery manager to my LAP ( Hp probook 4540s)
    this error appears - HardDisk.dll is missing ? i reinstalled but not working..
    please check ASPS.
    thanks & regards
    sadique

    What is the exact error?

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