Recovery Has Failed

I just got from HP a new hard drive with recovery disks for my HP G62-225DX. I followed the instruction. But in the end I have the message "Recovery Has Failed" and three options "Save Log", "Details" and "Retry". I did "Retry" several times, but in the end I had again "Recovery Has Failed". What should I do?
This question was solved.
View Solution.

Try solution posted here by Paul:
http://h30434.www3.hp.com/t5/Notebook-Recovery/HP-Pavillion-dv6-6117dx-quot-Recovery-Has-Failed-quot...
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    LAUNCHED=> "CMD.exe /c C:\System.sav\Util\WMIWirelessOn.exe"
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    LAUNCHED=> "c:\SwSetup\ocamrk\ocamrk.cmd"
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    END=> 02:19:20 Sunday, April 12, 2015
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    LAUNCHED=> "CMD.exe /c C:\System.sav\Util\Pre-BBV1.CMD"
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    LAUNCHED=> "CMD.exe /c cscript.exe /nologo C:\System.sav\Util\TDCTWKs\ChangeVol.vbs>>C:\System.sav\Logs\ChgVolBB.log"
    START=> 02:19:48 Sunday, April 12, 2015
    END=> 02:19:49 Sunday, April 12, 2015
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    LAUNCHED=> "CMD.exe /c C:\System.sav\Util\WMIDetectTest2.bat"
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    Post-Process=> enabled WOW64 File Redirection....
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    LAUNCHED=> "C:\SWSetup\ESUW7\ESURun.bat"
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\imgtwk.cmd"
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WLAN_I.CMD"
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    END=> 02:22:42 Sunday, April 12, 2015
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WLAN_B.CMD"
    START=> 02:22:42 Sunday, April 12, 2015
    END=> 02:24:03 Sunday, April 12, 2015
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WLAN_A.CMD"
    START=> 02:24:03 Sunday, April 12, 2015
    END=> 02:24:04 Sunday, April 12, 2015
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    Post-Process=> enabled WOW64 File Redirection....
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    END=> 02:24:39 Sunday, April 12, 2015
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPQL.CMD"
    START=> 02:24:39 Sunday, April 12, 2015
    END=> 02:24:40 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
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    [RunThese_CMD#27]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MEI_s.CMD"
    START=> 02:24:40 Sunday, April 12, 2015
    END=> 02:25:01 Sunday, April 12, 2015
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    [RunThese_CMD#28]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MEI_r.CMD"
    START=> 02:25:01 Sunday, April 12, 2015
    END=> 02:25:03 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#29]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MEI_L.CMD"
    START=> 02:25:03 Sunday, April 12, 2015
    END=> 02:25:04 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
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    [RunThese_CMD#30]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\TBT_s.CMD"
    START=> 02:25:04 Sunday, April 12, 2015
    END=> 02:25:10 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#31]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\TBT_r.CMD"
    START=> 02:25:10 Sunday, April 12, 2015
    END=> 02:25:11 Sunday, April 12, 2015
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\TBT_L.CMD"
    START=> 02:25:11 Sunday, April 12, 2015
    END=> 02:25:12 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RST_S.CMD"
    START=> 02:25:12 Sunday, April 12, 2015
    END=> 02:25:23 Sunday, April 12, 2015
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RST_r.CMD"
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    END=> 02:25:24 Sunday, April 12, 2015
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    [RunThese_CMD#35]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RST_L.CMD"
    START=> 02:25:24 Sunday, April 12, 2015
    END=> 02:25:25 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
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    [RunThese_CMD#36]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\touchScr_L.CMD"
    START=> 02:25:25 Sunday, April 12, 2015
    END=> 02:25:26 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#37]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Touchpad_s.CMD"
    START=> 02:25:26 Sunday, April 12, 2015
    END=> 02:25:42 Sunday, April 12, 2015
    RESULT=> Command finished in 16 seconds.
    >==============================================================================
    [RunThese_CMD#38]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Touchpad_r.CMD"
    START=> 02:25:42 Sunday, April 12, 2015
    END=> 02:25:43 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#39]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\TouchPad_L.CMD"
    START=> 02:25:43 Sunday, April 12, 2015
    END=> 02:25:44 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
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    [RunThese_CMD#40]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Network_s.CMD"
    START=> 02:25:44 Sunday, April 12, 2015
    END=> 02:26:20 Sunday, April 12, 2015
    RESULT=> Command finished in 36 seconds.
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    [RunThese_CMD#41]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Network_r.CMD"
    START=> 02:26:20 Sunday, April 12, 2015
    END=> 02:26:21 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#42]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Network_L.CMD"
    START=> 02:26:21 Sunday, April 12, 2015
    END=> 02:26:22 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\FingerV_s.CMD"
    START=> 02:26:22 Sunday, April 12, 2015
    END=> 02:26:43 Sunday, April 12, 2015
    RESULT=> Command finished in 21 seconds.
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    [RunThese_CMD#44]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\FingerV_L.CMD"
    START=> 02:26:43 Sunday, April 12, 2015
    END=> 02:26:44 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#45]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Card_s.CMD"
    START=> 02:26:44 Sunday, April 12, 2015
    END=> 02:26:55 Sunday, April 12, 2015
    RESULT=> Command finished in 11 seconds.
    >==============================================================================
    [RunThese_CMD#46]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Card_r.CMD"
    START=> 02:26:55 Sunday, April 12, 2015
    END=> 02:26:56 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#47]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Card_L.CMD"
    START=> 02:26:56 Sunday, April 12, 2015
    END=> 02:26:57 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#48]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Audio_s.CMD"
    START=> 02:26:57 Sunday, April 12, 2015
    END=> 02:27:38 Sunday, April 12, 2015
    RESULT=> Command finished in 41 seconds.
    >==============================================================================
    [RunThese_CMD#49]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Audio_r.CMD"
    START=> 02:27:38 Sunday, April 12, 2015
    END=> 02:27:40 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#50]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Audio_L.CMD"
    START=> 02:27:40 Sunday, April 12, 2015
    END=> 02:27:41 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
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    [RunThese_CMD#51]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MyWLAN3.CMD"
    START=> 02:27:41 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:27:47 Sunday, April 12, 2015
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    [RunThese_CMD#52]
    LAUNCHED=> "C:\System.sav\Util\VPC_QFE.cmd"
    START=> 02:27:47 Sunday, April 12, 2015
    END=> 02:27:48 Sunday, April 12, 2015
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    LAUNCHED=> "CMD.exe /c C:\System.sav\bbv\QFEList32.cmd"
    START=> 02:27:48 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:27:54 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
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    LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"
    START=> 02:27:54 Sunday, April 12, 2015
    END=> 02:27:55 Sunday, April 12, 2015
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    PININST (Mini-FBI) exits at: 02:27:57 Sunday, April 12, 2015
    [Mini-FBI]
    Result=PASSED
    [PININST_BBV2]
    PININST (Mini-FBI) starts at: 02:29:08 Sunday, April 12, 2015
    [RunOnceThese_CMD#1]
    LAUNCHED=> "C:\SYSTEM.SAV\UTIL\CLEANFBI.CMD"
    START=> 02:29:10 Sunday, April 12, 2015
    END=> 02:29:11 Sunday, April 12, 2015
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    LAUNCHED=> "CMD.exe /c C:\System.sav\Util\Pre-BBV2.CMD"
    START=> 02:29:11 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:29:37 Sunday, April 12, 2015
    RESULT=> Command finished in 26 seconds.
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    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BCBT7.CMD"
    START=> 02:29:39 Sunday, April 12, 2015
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    START=> 02:29:40 Sunday, April 12, 2015
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    Post-Process=> enabled WOW64 File Redirection....
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    END=> 02:29:50 Sunday, April 12, 2015
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    >==============================================================================
    [RunThese_CMD#7]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPWA.CMD"
    START=> 02:29:50 Sunday, April 12, 2015
    END=> 02:29:51 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#8]
    LAUNCHED=> "cscript.exe c:\System.sav\Util\webcam.vbs"
    START=> 02:29:51 Sunday, April 12, 2015
    END=> 02:29:52 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#9]
    LAUNCHED=> "C:\SWSetup\ESUW7\ESUDelete.bat"
    START=> 02:29:52 Sunday, April 12, 2015
    END=> 02:29:53 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#10]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\LSPININST.CMD"
    START=> 02:29:53 Sunday, April 12, 2015
    END=> 02:29:54 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#11]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSF.CMD"
    START=> 02:29:54 Sunday, April 12, 2015
    END=> 02:29:55 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#12]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MSDVD.CMD"
    START=> 02:29:55 Sunday, April 12, 2015
    END=> 02:30:51 Sunday, April 12, 2015
    RESULT=> Command finished in 56 seconds.
    >==============================================================================
    [RunThese_CMD#13]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPTSDVD.CMD"
    START=> 02:30:51 Sunday, April 12, 2015
    END=> 02:30:53 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#14]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MSVideo.CMD"
    START=> 02:30:53 Sunday, April 12, 2015
    END=> 02:33:49 Sunday, April 12, 2015
    RESULT=> Command finished in 176 seconds.
    >==============================================================================
    [RunThese_CMD#15]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MSPhoto.CMD"
    START=> 02:33:49 Sunday, April 12, 2015
    END=> 02:35:10 Sunday, April 12, 2015
    RESULT=> Command finished in 81 seconds.
    >==============================================================================
    [RunThese_CMD#16]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MSMusic.CMD"
    START=> 02:35:10 Sunday, April 12, 2015
    END=> 02:36:01 Sunday, April 12, 2015
    RESULT=> Command finished in 51 seconds.
    >==============================================================================
    [RunThese_CMD#17]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPTSVideo.CMD"
    START=> 02:36:01 Sunday, April 12, 2015
    END=> 02:36:02 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#18]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPTSRB.CMD"
    START=> 02:36:02 Sunday, April 12, 2015
    END=> 02:36:03 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#19]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPTSPhoto.CMD"
    START=> 02:36:03 Sunday, April 12, 2015
    END=> 02:36:04 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#20]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPTSMusic.CMD"
    START=> 02:36:04 Sunday, April 12, 2015
    END=> 02:36:05 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#21]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MSMovieTV.CMD"
    START=> 02:36:05 Sunday, April 12, 2015
    END=> 02:36:12 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#22]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MSWebcam.CMD"
    START=> 02:36:12 Sunday, April 12, 2015
    END=> 02:37:48 Sunday, April 12, 2015
    RESULT=> Command finished in 96 seconds.
    >==============================================================================
    [RunThese_CMD#23]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPTSWebCam.CMD"
    START=> 02:37:48 Sunday, April 12, 2015
    END=> 02:37:49 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#24]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\TSLC.CMD"
    START=> 02:37:49 Sunday, April 12, 2015
    END=> 02:37:50 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#25]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\MSMenu.CMD"
    START=> 02:37:50 Sunday, April 12, 2015
    END=> 02:37:56 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#26]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\TPIt.CMD"
    START=> 02:37:56 Sunday, April 12, 2015
    END=> 02:38:02 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#27]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\TouchPack.CMD"
    START=> 02:38:02 Sunday, April 12, 2015
    END=> 02:38:03 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#28]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SLight.CMD"
    START=> 02:38:03 Sunday, April 12, 2015
    END=> 02:38:04 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#29]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\NYTimes.CMD"
    START=> 02:38:04 Sunday, April 12, 2015
    END=> 02:38:10 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#30]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\IESearch.CMD"
    START=> 02:38:10 Sunday, April 12, 2015
    END=> 02:38:17 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#31]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\IEHome.CMD"
    START=> 02:38:17 Sunday, April 12, 2015
    END=> 02:38:23 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#32]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPHN.CMD"
    START=> 02:38:23 Sunday, April 12, 2015
    END=> 02:38:29 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#33]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPBIOSUEFI.CMD"
    START=> 02:38:29 Sunday, April 12, 2015
    END=> 02:38:35 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#34]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\EStar.CMD"
    START=> 02:38:35 Sunday, April 12, 2015
    END=> 02:38:36 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#35]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Digifish.CMD"
    START=> 02:38:36 Sunday, April 12, 2015
    END=> 02:38:37 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#36]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CyberDVD.cmd"
    START=> 02:38:37 Sunday, April 12, 2015
    END=> 02:39:59 Sunday, April 12, 2015
    RESULT=> Command finished in 81 seconds.
    >==============================================================================
    [RunThese_CMD#37]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\SSysBIOS.CMD"
    START=> 02:39:59 Sunday, April 12, 2015
    END=> 02:40:00 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#38]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RSysBIOS.CMD"
    START=> 02:40:00 Sunday, April 12, 2015
    END=> 02:40:01 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#39]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\PZMSysBIOS.CMD"
    START=> 02:40:01 Sunday, April 12, 2015
    END=> 02:40:12 Sunday, April 12, 2015
    RESULT=> Command finished in 11 seconds.
    >==============================================================================
    [RunThese_CMD#40]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\LSysBIOS.CMD"
    START=> 02:40:12 Sunday, April 12, 2015
    END=> 02:40:13 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#41]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\xpsVeriz.CMD"
    START=> 02:40:13 Sunday, April 12, 2015
    END=> 02:40:14 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#42]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\Snfish.CMD"
    START=> 02:40:14 Sunday, April 12, 2015
    END=> 02:40:15 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#43]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\RoxCN.CMD"
    START=> 02:40:15 Sunday, April 12, 2015
    END=> 02:40:46 Sunday, April 12, 2015
    RESULT=> Command finished in 31 seconds.
    >==============================================================================
    [RunThese_CMD#44]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\rmapinst.cmd"
    START=> 02:40:46 Sunday, April 12, 2015
    END=> 02:40:47 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#45]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\PowerDVD.CMD"
    START=> 02:40:47 Sunday, April 12, 2015
    END=> 02:40:48 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#46]
    LAUNCHED=> "\System.sav\Util\TDC\MCPP\MyColors.CMD"
    START=> 02:40:48 Sunday, April 12, 2015
    END=> 02:40:49 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#47]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\LOKI.CMD"
    START=> 02:40:49 Sunday, April 12, 2015
    END=> 02:40:50 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#48]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\intelWD.CMD"
    START=> 02:40:50 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:40:51 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#49]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\InetSec.CMD"
    START=> 02:40:51 Sunday, April 12, 2015
    END=> 02:41:27 Sunday, April 12, 2015
    RESULT=> Command finished in 36 seconds.
    >==============================================================================
    [RunThese_CMD#50]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\IEACC.CMD"
    START=> 02:41:27 Sunday, April 12, 2015
    END=> 02:41:34 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#51]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSWFK.cmd"
    START=> 02:41:34 Sunday, April 12, 2015
    END=> 02:41:35 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#52]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPSPIP.cmd"
    START=> 02:41:35 Sunday, April 12, 2015
    END=> 02:42:16 Sunday, April 12, 2015
    RESULT=> Command finished in 41 seconds.
    >==============================================================================
    [RunThese_CMD#53]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPQWMM.CMD"
    START=> 02:42:16 Sunday, April 12, 2015
    END=> 02:45:02 Sunday, April 12, 2015
    RESULT=> Command finished in 166 seconds.
    >==============================================================================
    [RunThese_CMD#54]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\hppm.CMD"
    START=> 02:45:02 Sunday, April 12, 2015
    END=> 02:45:18 Sunday, April 12, 2015
    RESULT=> Command finished in 16 seconds.
    >==============================================================================
    [RunThese_CMD#55]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HPCM.CMD"
    START=> 02:45:18 Sunday, April 12, 2015
    END=> 02:45:19 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#56]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HGUS.CMD"
    START=> 02:45:19 Sunday, April 12, 2015
    END=> 02:49:16 Sunday, April 12, 2015
    RESULT=> Command finished in 236 seconds.
    >==============================================================================
    [RunThese_CMD#57]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\HGTO.CMD"
    START=> 02:49:16 Sunday, April 12, 2015
    END=> 02:49:17 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#58]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\GPSDIEF.CMD"
    START=> 02:49:17 Sunday, April 12, 2015
    END=> 02:49:18 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#59]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BingBar.CMD"
    START=> 02:49:18 Sunday, April 12, 2015
    END=> 02:49:39 Sunday, April 12, 2015
    RESULT=> Command finished in 21 seconds.
    >==============================================================================
    [RunThese_CMD#60]
    LAUNCHED=> "C:\SWSetup\Wallpaper\Disk1\Wallpaper.exe"
    START=> 02:49:39 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:49:40 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#61]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BBYCM.CMD"
    START=> 02:49:40 Sunday, April 12, 2015
    END=> 02:49:41 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#62]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\AFLASH.CMD"
    START=> 02:49:41 Sunday, April 12, 2015
    END=> 02:49:42 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#63]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\BTBSSEND.CMD"
    START=> 02:49:42 Sunday, April 12, 2015
    END=> 02:49:54 Sunday, April 12, 2015
    RESULT=> Command finished in 11 seconds.
    >==============================================================================
    [RunThese_CMD#64]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\WINLive_BBV2.CMD"
    START=> 02:49:54 Sunday, April 12, 2015
    END=> 02:50:15 Sunday, April 12, 2015
    RESULT=> Command finished in 21 seconds.
    >==============================================================================
    [RunThese_CMD#65]
    LAUNCHED=> "cmd.exe /c c:\System.sav\Util\TDC\OOBE\BKG.cmd"
    START=> 02:50:15 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:50:16 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#66]
    LAUNCHED=> "C:\System.sav\sysPar\RemoveMntDev.cmd"
    START=> 02:50:16 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:50:17 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#67]
    LAUNCHED=> "C:\System.sav\Util\_RTEND.CMD"
    START=> 02:50:17 Sunday, April 12, 2015
    END=> 02:50:18 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#68]
    LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_65539_20100715_100A1\FU65539_BBV2.CMD"
    START=> 02:50:18 Sunday, April 12, 2015
    END=> 02:50:19 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#69]
    LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_65458_20100713_100A1\FU65458_BBV2.CMD"
    START=> 02:50:19 Sunday, April 12, 2015
    END=> 02:50:20 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#70]
    LAUNCHED=> "C:\SYSTEM.SAV\FactoryUpdate\FU_6_65327_20100709_100A1\FU65327_BBV2.CMD"
    START=> 02:50:20 Sunday, April 12, 2015
    END=> 02:50:21 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#71]
    LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\DTICON_BBV.CMD"
    START=> 02:50:21 Sunday, April 12, 2015
    END=> 02:50:22 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#72]
    LAUNCHED=> "C:\system.sav\Util\TDC\MCPP\HOTSTART_BBV.CMD"
    START=> 02:50:22 Sunday, April 12, 2015
    END=> 02:50:23 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    [RunThese_CMD#73]
    LAUNCHED=> "C:\SWSetup\hpImgEnh\ImgEnh.cmd"
    START=> 02:50:23 Sunday, April 12, 2015
    END=> 02:50:29 Sunday, April 12, 2015
    RESULT=> Command finished in 6 seconds.
    >==============================================================================
    [RunThese_CMD#74]
    LAUNCHED=> "C:\System.sav\Util\TDC\MCPP\CTICON.CMD"
    START=> 02:50:29 Sunday, April 12, 2015
    Pre-Process=> disabled WOW64 File Redirection....
    Post-Process=> enabled WOW64 File Redirection....
    END=> 02:50:30 Sunday, April 12, 2015
    RESULT=> Command finished in less than 1 seconds.
    >==============================================================================
    PININST (Mini-FBI) exits at: 02:50:33 Sunday, April 12, 2015
    [Mini-FBI]
    Result=PASSED
    [C:\System.sav\Logs\BB\AFLASH.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Audio_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Audio_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Audio_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\BBYCM.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BCBT7.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BingBar.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BKG_XML.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\BTBSSEND.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BTooth.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\BWIMAXT.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Card_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Card_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Card_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Chipset_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Chipset_r.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Chipset_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\CompName.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\CustTweak.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\CyberDVD.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Digifish.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\DTICON_BBV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\EStar.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FingerV_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FingerV_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU63360.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU65327.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU65327_BBV2.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU65458.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU65458_BBV2.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU65539.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU65539_BBV2.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU65815.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU66424.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU68460.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU69608.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU70052.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\FU_Tweaks.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\GPSDIEF.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HGTO.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HGUS.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HOTSTART_BBV.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPBIOSUEFI.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPCM.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPHN.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPNavigator.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\hppm.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPProtSHD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPQL.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPQWMM.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSF.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSPIP.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPSWFK.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPTSDVD.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPTSMusic.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPTSPhoto.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPTSRB.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPTSVideo.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPTSWebCam.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\HPWA.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\IEACC.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IEHome.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\IESearch.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\imgtwk.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\InetSec.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\intelWD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Loki.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\LSSS.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\LSysBIOS.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MEI_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MEI_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MEI_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSDVD.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSLight.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSMenu.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSMovieTV.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSMusic.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSPhoto.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSVideo.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MSWebcam.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MyColors.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MYWIMAXS.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\MyWLAN3.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\Net.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Network_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Network_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Network_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\NYTimes.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\OSEnhReg.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\PowerDVD.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\PureOSSR.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\PZMSysBIOS.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RalinkBluetooth.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RalinkWiFi.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\rmapinst.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RoxCN.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\RST_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RST_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RST_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\RSysBIOS.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\SD68601.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\SD70610.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Snfish.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\SSysBIOS.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\TBT_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\TBT_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\TBT_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\TouchPack.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\TouchPad_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Touchpad_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Touchpad_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\touchScr_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\TPIt.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\TSLC.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\VID164_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\VID1_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Video_L.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Video_r.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\Video_s.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\WallpaperOk.log]
    Log file...
    Component: TDC Preinstall Diagnostic Tools for Windows 7 - TDC
    Timing: Pininst_BBV2Post 
    Error: Wallpaper installation failed, did not find ResultCode=0
    RESULT=FAILED
    Standard Error information...
    Standard Out information...
    Result=FAILED
    [C:\System.sav\Logs\BB\WINLIVE.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN4.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN_A.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN_B.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WLAN_I.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\WMIWirelessOn.log]
    Result=PASSED
    [C:\System.sav\Logs\BB\WWANG2K.LOG]
    Result=PASSED
    [C:\System.sav\Logs\BB\xpsVeriz.LOG]
    Result=PASSED
    [LogFiles]
    NumOfLogs=128.
    [DumpFile]
    Result=PASSED
    [ 2:51:31.13] Sysprep_succeeded.tag does not exist  ...
    [ 2:51:31.13] ------------------------------------------------------------------------------------------
    [ 2:51:31.13] BBVLast.cmd  : [20x] CTOError.flg is detected at the end of BBV process...
    [ 2:51:31.13] Suggest to Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
    [ 2:51:31.15] ------------------------------------------------------------------------------------------
    This question was solved.
    View Solution.

    Dear Customer,
    Welcome to HP Support Forum and we are glad to assist you.
    It looks like you are not able to Boot into the Operating System on your Notebook.
    We will surely assist you with this.
    Originally the Notebook will have the Recovery Partition and that would give you an option to create a set of Recovery Disk. If you have not created those Recovery Disks when the Notebook was in working condition we cannot do that right now
    As of now if you need to recover your Notebook with the new Operating System you can check if the Recovery Partition
    is in a working condition or not, If yes you can easily recover/restore your Notebook
    If Recovery Partition is corrupted
    You need to call HP Technical Support and request for a set of Recovery Disks , So you can recover/restore your Notebook at the earliest
    OR
    You need call up Microsoft and purchase an Operating System with the License Key, So you can recover/restore your Notebook at the earliest
    I strongly recommend you to Contact HP Technical Support over the Phone for further assistance without any delay
    Hope this helps, for any further queries reply to the post and feel free to join us again
     **Click the KUDOS star on left to say Thanks**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    Thank You,
    K N R K
    Although I am an HP employee, I am speaking for myself and not for HP

  • The Recovery attempt has failed.Sel​ect one of the following buttons:

    HP Pavillion DV5-2074dx.Trying to restore system to factory settings with Recovery DVD's from HP. After 2 nd DVD loaded then a Supplemental cd is inserted, then system restarts. Looks like everything is going to continue, loading recovery system, but the a message "Recovery Manager" windows shows with the following message "The Recovery attempt has failed.Select one of the following buttons: Save  log   Details     Retry  . If Retry button chosed, program ask to insert the recovery media and restarts and try to reinstall the recovery system again. I tried 3 times already.I cleaned the DVD's , I tried with a New Hard drive, without battery, removed one at the time memory modules and the same resault. Please somebody may have a solution for it???

    If your wifi is switched off, this will happen. Check to see if your wifi switch is on, and if not, try it again.

  • IPad not recognized by iTunes, recovery keeps failing.

    I have not yet seen a real suggestion as to troubleshooting steps for this issue on these discussions.
    The iPad is not recognized by any MB Pro except in recovery mode. I have tried different cables and different ports on different laptops. iPods are recognized. iPad works normally otherwise. Recovery keeps failing. After sitting in recovery mode for a few minutes, the iPad either shuts off or goes back to normal operating mode.
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    On my iMac-22" , I encountered the same problem with a 3G iPad/ 64 GB .
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    Tried re-installing iTunes , but after connecting - no Pad.
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  • My phone has died. I tried upgrading my Iphone 3gs yesterday to ios. It failed to update, it has failed to restore. Now its just showing a plug and Itunes on the screen. Please help soonest

    My I phone is literally dead. I tried upgarding the software yestreday, it refused saying there was an error, I was given an option to restore it, it has failed. Now there is no old software as well as the new software. Its showing a plug and an Itunes signal on top. Thats all that it has. I will be very grateful to receive any form of help out there.

    The iOs 5.1 is a huge file that needs to be dowloaded when updating/restoring, your phone hasnt completed the update so its now in recovery mode. Look on the left of itunes, it should say downloads under the store section with a spinning wheel, click that and youll see the update file with a time remaining, wait for that download to finish then try the restore again  and it should work

  • ENVY 17-j053ea recovery attempt failed

    Hi, I have a HP ENVY 17-j053ea which I had to purchase recovery discs for. I used the recovery discs several times following different instructions and using different BIOS settings, and have been in 3 different chats with HP but I am still getting an error message. In the final chat HP told me that I should take the laptop back to the retailer who should repair/replace it for me and if they don't then to contact HP over chat again.
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    This question was solved.
    View Solution.

    Enter the BIOS and reset the notebook's system date to 01/14/2014. Run the recovery. When you get to the place where you are askedif the notebook cane with supplemental media, remove the recovery media and let the notebook restart. 
    You may have to run the recovery one more time and reset the system date to 01/01/2014. I have performed five + recoveries on my current Spectre 13 HP TouchSmart Ultrabook product loan to become familiar with the process when a GPT disk is involved. Each time it has taken me three times to achieve a factory image recovery.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Can I backup to Time Capsule after disk repair has failed? How can I save my files?

    Downloaded and installed most recent edition of Mountain Lion OSX. All of a sudden, drive is full. Delete photos, unused user accounts. MacBook freezes. Shut it down with power button. Now - drive verified. There are issues. Disk repair has failed - says backup whatever files I can and do a restore.
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    If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
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    2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    How to use and troubleshoot FireWire target disk mode
    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • Rescue and Recovery has encountered a problem and needs to close

    I'm running R&R 3.10.0022 on a ThinkPad T42p 2373-HTU and encountered the Rescue and Recovery has encountered a problem and needs to close error.  When I tried to install the advertised patch with rnr31cp5.exe, I get an InstallShield Wizard dialog box that says "Could not find any previously installed compliant products on the machine for installing this product" and the install fails.
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    Al Vesper
    Solved!
    Go to Solution.

    Hello  mate,
    Try to uninstall completely R&R and install the latest version.
    You can find it there : http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-76226
    Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
    ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
    ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

  • I have restored my ipod many times, yet I still can't back it up because the "session has failed" and error 54. Does anybody know how to fix this?

    [Windows user] I have an ipod touch 5th generation 64gb and I can't backup my ipod. I have restored it many times, even in recovery mode, but it still comes up with "iTunes can't backup this ipod because the session has failed," yet it was still plugged in. Also error 54 pops up too. Does anybody know how to fix this?

    If a PC try:
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    or                                                                                                                                  
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • HT4972 i have just updated my 3S and it has failed to activate. what can i do?

    i have just updated my 3S and it has failed to activate. what can i do?

    Has the software on your phone been modified before you tried to update the firmware? If yes, jailbreaking the phone could be the reason for your problem.
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    Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
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    copied from iOS: Troubleshooting activation issues

  • 15T Recovery Manager FAIL

    I am trying to use the HP Recovery Manager to do a Minimal Restore of the drive to purge unwanted trial software.  It is now a full day beginning at 10AM EST until just now, and the utility has failed multiple times (both with and without drive security disabled in the BIOS) with an error stating that I should contact HP Taiwan CTO to resolve the problem.
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    This question was solved.
    View Solution.

    I really appreciate your willingness to troubleshoot and try these suggestions. Yes, I know you're working with Windows 8 and the Cyberlink Utility's download page says it is for Windows 7 and earlier versions. Cyberlink has been producing the Recovery partition and media for several years. I was hopeful that the firmware would still be the same since it is such a low-level application. I don't want to lead you on any type of "wild goose chase" or anything, though. I just want to help you get to a working Windows 8 state again, minus the trial/bloatware. 
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    If I could get your product number, I'll link you directly to your particular model's driver page. You can find the product number on an HP label on the bottom of the computer. 
    Windows 8 64-Bit ISO link
    Rufus- Program that makes USB flash drives bootable. It does mention Windows 7 on that site, but the program isn't just for Windows 7. It can be used with any ISO (Linux, Mac OS, all versions of Windows, etc.).
    SIDE NOTE: I found this link a few minutes ago in my research, which confirms that it seems to be an issue with the media. He had a refurbished computer, upgraded the hard drive and ran into an issue using the HP Recovery media. The user mentions resolving it by using cloning software to clone the drive and it installed without issue. 

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