Recovery image for NB 305

Hi can you someone pls send me link where i can download recovery image for NB 305...
By mistake i deleted the recovery partition on hdd:( and my back-up usb flash card is broken:(
But i dont want pay 20 $ for new recovery cd.. thx:)

Hi,
> can you someone pls send me link where i can download recovery image for NB 305..
Sorry, mate but no one will send you a download link as it 's not available at all.
> i dont want pay 20 $ for new recovery cd
Get win copy and install. all drivers are available on Toshiba driver page.

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doa00
Welcome back to the HP Community Forum.
The Recovery Partition - for any model - is not available as a download.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.
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System Recovery Kit for dv7-3165dx fails to restore factory image to replacement hd

I'm posting this wall of text here in case someone else has any suggestions before I contact HP Support to see what options they have.
My attempt to recover the factory image to a replacement hard drive in an HP Pavilion dv7-3165dx notebook is failing. An error occurs when SM.exe is trying to merge the WIM files. The SSRD.Log shows an error:
SM, 13, Set reference file fail
after that, SM.exe displays this message when run from a command line:
SM, Failure, Can not load imagex 1 from src WIM file
The following are the symptoms that the Recovery Manager displays on the screen.
The Recovery Manager reads the two DVDs and after a few seconds, it pops up an error message:
Reducer
C:\RM\Image\TempBASE.WIM was not found.
The message has on "OK" button that when clicked on, closes the message window.
After that, nothing happens. No disk or DVD activity for over an hour. The mouse moves, but no key presses have any effect, including CTRL-ALT-DEL. You can use the mouse to move the Recovery Manager window around, and there is nothing hidden behind it. Clicking on the Recovery Manager Back, Next, or Cancel buttons produce no response at all.
The only option at this point is to hold down the power switch until it powers down.
When the power is turned back on, the hard drive boots and Recovery Manager displays a message that incorrectly claims "Recovery is complete" and has a "Click Finish to restart" button. After clicking on "Finish", it reboots but since the System Recovery did not actually complete, all it does is display:
BOOTMGR is missing
Press CTRL+ALT+DEL to restart
Before attempting the recovery, the notebook passed all diagnostic tests.
The 2x2GB memory cards, which still have HP stickers on them, were tested with Memtest86+ V5.01 and completed over six passes in over seven hours with zero errors.
The replacement 500GB HGST Travelstar Z5K500 drive was tested with gsmartcontrol. The SMART status showed no errors in the past with over 400 hours of power-on time. Both of the SMART short self-test and extended self-test tests were run, which it passed without any errors.
The HP System Diagnostics from the Startup Menu were run on the memory and hard drive and they passed those tests without any errors.
While waiting for the HP "System Recovery Kit for Consumer Notebook (3 Disks)" Software Part Number 599357-001 to arrive, both Fedora 21 64bit and Windows Vista 64bit were successfully installed on the harddrive.
Both System Recovery DVDs were read on different machines without any errors. This System Recovery Kit supports the notebook's System Id which is 3638, so they appear to be the correct discs.
Now a list of workaround attempts that were suggested.
After the Recovery Manager failed a few times with the same error message, some googling came up with other users mentioning the "TempBASE.WIM was not found" error message. I tried these suggestions that I read about.
Run KillDisk to fill the HD with zeros.
Running Recovery Manager after that failed with the same error message.
Run the CyberLink Recovery Discs Utility (sp44645.exe).
Running Recovery Manager after that failed with the same error message.
Installed Windows VISTA 64bit again and upgraded the BIOS from F10 to F13.
Running Recovery Manager after that failed with the same error message.
Try only using a single 2GB memory card to see if it was a 64bit problem.
Running Recovery Manager after that failed with the same error message.
The BIOS does not have an option to change from AHCI mode to IDE mode.
I don't have a Windows 7 OEM install disc and am trying to avoid spending $100 to buy one.
That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
fdisk -l shows this:
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0xa5dddc41
Device Boot Start End Sectors Size Id Type
/dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
/dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
fsarchiver probe shows this:
[======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
[sda ] [HGST HTS545050A7    ] [ 465.76 GB] [ 8] [ 0]
[=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
[sda1 ] [ntfs    ] [<unknown>    ] [    68.00 GB] [    8] [     1]
[sda2                 ] [vfat    ] [SDV ] [ 400.00 MB] [   8] [ 2]
Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
The sda2 FAT32 partition has the Recovery Manager application files in it:
/mnt/sda2:
total 400
-rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
-rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
The SSRD.Log file logs the tasks that the Recovery Manager performs.
The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
SM, 13, Set reference file fail
This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
That narrowed down the problem.
I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
SM, 13, Set reference file fail
SM, Failure, Can not load imagex 1 from src WIM file
and the TempBASE.WIM was not created.
SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
SM, 11%, Merge index 2 of 3 Processing
SM, Failed, Export image failed
The TempBASE.WIM is 3,421,518 KB in size after that.
This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
ps
If I can figure out how to add an attachment, I will add the SSRD.Log file. If not, then ask and I will post it as a followup.

Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
imagex.exe /info K:\PRELOAD\BASE7.WIM
ImageX Tool for Windows
Version: 6.2.9200.16384
Error opening file [K:\PRELOAD\BASE7.WIM].
The data is invalid.
The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

What is the File name for the RTOS image for the recovery of AIR-CT5508

I know TAC is where you get this file. But I am in a situation where my client does not have nor want a smartnet on this device and its out of warranty. I have the AES file but I need this RTOS file to get the unit back up and able to recover to the full image. Any help or guidance would be highly appreciated. Below is where my client's CT is stuck..
============================================================
1. Run primary image (Image not found)
2. Run backup image (Image not found) - Active
3. Change active boot image
4. Clear configuration
5. Format FLASH Drive
6. Manually update images
Enter selection: 6
Launching...
mount: Mounting /dev/cfa2 on /mnt/images failed: No such device or address
Use DHCP for ip configuration (Y/n)? Y
Sending DHCP request . . .
DHCP client bound to address 192.168.1.222
Enter TFTP server IP address[(192.168.1.1 )]: 192.168.1.6
!!! WARNING updating using .aes or unapproved files will disable this unit !!!
Do you want to update RTOS (y/N)? y
Do you want to update Primary Or Secondary Image (P/s)? P
Enter filename for RTOS update:

I bought a used 5508 on eBay for my lab and the unit has no image installed. I don't want to purchase Smartnet for a non-production lab device. I too would like to know how to get the emergency recovery image since the .aes files won't work.
Boot Loader Menu
============================================================
1. Run primary image (Image not found)
2. Run backup image (Image not found)

HP Mini 1199eo - Need recovery win XP image for my HP mini

Hi, I have bought a new HP mini 1199eo some time ago and it will not start up. And need to recover the windows XP operating system. But it did not came with any CD.
Is it possible to download an HP windows XP image anywere or can you, HP, send me a CD that I can use on an external cd-drive?
Best regards,
Morten
This question was solved.
View Solution.

Hi:
If HP doesn't have recovery disks for your PC, then you can see if this place does for anywhere, but the USA/Canada
http://www.best2serve.com/
USA/Canada:
http://www.computersurgeons.com/
Otherwise you will have to buy either a retail or oem version of windows 7. XP is no longer for sale by Microsoft.
Best regards,
Paul

Are there any recovery tools for optical media?

I've had a couple of DVD's turned in to coasters recently and I was hoping that Linux could come to my rescue with some awesome 'raw-read' / recovery tools for optical media?
I burnt the discs in Windows 7 using InfraRecorder on a brand new Plextor drive (a 'PX-891SA') and these are my first attempts to burn discs with it so I'm a bit worried it could be a hardware fault!
I started off trying to back up some files to clear some space on my hard-drive, burning them to a dual-layer dvd, but the software kept failing to even start the burn process -- that was until I realised that I needed to run the program "as Administrator" (in Windows). It did then manage to burn the disc (I was using "Session-at-Once" mode) however when it came to the end of the burn process / the start of the 'verify data' phase it threw an error saying the write process had failed! Windows couldn't access the disc / data and (I think) still thought the disk was empty. So I restarted the burning application and used a function to just 'close' the whole disc. This seemed to work because Windows was then able to recognise the disc and read the data, although accessing the disc was slow and sounded 'stutter' ish.
I then tried to write a single layer dvd to finish off the last couple of gig I had to back up, but again the software completed the burn phase only to report a 'fail' error right at the end (I'm assuming) before finalising the disc. Although this time I'd tried to create a multi-session disc by using the '2XXA' (or something) 'Multi-Session' iso9660 format. The result was that Windows couldn't read the disc and still thought it was empty, even after trying a forced 'close disc' operation! -- Linux however could read the disc and see that the data had in fact been burnt to the disc (although I've not yet tried copying it in Linux!).
Finally I needed to burn a load of archives to a couple of discs (totaling ~9GiB) -- starting with a dual-layer dvd first everything seemed to be working fine, the burn process started okay and the write buffer was full etc., until at what I assume was the layer change-over it all came to a grinding halt and threw another 'write operation failed' error, only this time I can't even mount the disk in Linux....see 'dmesg | tail' output below:
[ 5758.353005] ISO 9660 Extensions: Microsoft Joliet Level 3
[ 5758.353015] ISOFS: Interleaved files not (yet) supported.
[ 5758.353016] ISOFS: File unit size != 0 for ISO file (1472).
[ 5758.353019] ISOFS: changing to secondary root
[ 5758.353035] ISOFS: Interleaved files not (yet) supported.
[ 5758.353036] ISOFS: File unit size != 0 for ISO file (1536).
[ 5758.353037] isofs_fill_super: root inode is not a directory. Corrupted media?
Does anyone have any thought or suggestions that might help?
- Is it likely to be a hardware fault? (I bought a Plextor because I thought they were one of the best!)
Maybe even if I could just close the session all would not be lost?
-- Thanks in advance --
>>>> UPDATE >>>>
I tried to use ddrescue....it was fine until it got to the end of the disk and then it sounded like the drive was chewing on a bag of pork scratchings
$ sudo ddrescue -v /dev/sr0 /mnt/odd/ddr.file ~/ddr.log
GNU ddrescue 1.16
About to copy 4029 MBytes from /dev/sr0 to /mnt/odd/ddr.file
Starting positions: infile = 0 B, outfile = 0 B
Copy block size: 128 sectors Initial skip size: 128 sectors
Sector size: 512 Bytes
Press Ctrl-C to interrupt
rescued: 4028 MB, errsize: 983 kB, current rate: 0 B/s
ipos: 4028 MB, errors: 1, average rate: 3310 kB/s
opos: 4028 MB, time since last successful read: 10.8 m
Splitting failed blocks...
Interrupted by user
...it was taking forever and getting nowhere so I just pressed 'ctrl+c'.....here's the log file:
# Rescue Logfile. Created by GNU ddrescue version 1.16
# Command line: ddrescue -v /dev/sr0 /mnt/odd/ddr.file /home/shodan/ddr.log
# current_pos current_status
0xF0213000 /
# pos size status
0x00000000 0xF0208000 +
0xF0208000 0x0000B000 -
0xF0213000 0x0000D000 /
0xF0220000 0x00000400 -
0xF0220400 0x0001FE00 /
0xF0240200 0x00000400 -
0xF0240600 0x0003FE00 /
0xF0280400 0x00000400 -
0xF0280800 0x00077600 /
0xF02F7E00 0x00000200 -
When I tried to mount the output file using $ sudo mount -ro loop /mnt/odd/ddr.file /mnt/vodd I got the same error as with the actual disc (natch)...
mount: wrong fs type, bad option, bad superblock on /dev/loop0,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or so
Last edited by wwgfd (2012-12-14 13:18:41)

@chris_l -- yeah I was worried that might be the case, still I'm not sure if that explains why it keeps failing the burn process part way through?
I've tried this and that in Linux but without much luck. I'm still quite a noob with a lot of Linux things and this is the first time I'm trying anything to do with optical disks/drives etc. so I'm learning as I go...
The disk that failed in Windows but was 'readable' in Linux did just pass a run through ddrescue -- i.e. it created an output file okay and did not report any errors in the process.
However when I mounted the resulting image and tried to copy the files across the first folder reported an "input/ouput error" (just using gui copy+paste in Thunar file manager)
...the other folders did copy okay though!
It seems as though it's the lead-in / lead-out and disc finalizing process that are the main fail points with the burn operation. I don't know if InfraRecorder is any good or likely to be the problem? Anyway the drive cam with Nero (inc. Linux version) so might give either or both of these a go too, if they don't work either then at least I wont be short of something to rest a mug o' tea on
@ chris_l (again) -- the Plextor drives do have a "Vari-Rec" feature which allows a user to 'tweak' the laser power / output level so I might try this too.
@alphaniner -- thanks I've not seen this package before, I'm guessing it's a bit like cdparanoia but for dvds?!
Thanks for the help!
(pre-post) UPDATE >>> I've just mounted my Windows partition in Linux so I'll have a crack at burning the files using cdrtools before I resort to throwing the dvd drive out of the window and chasing it around the yard with a lump hammer

Do I need to create a recovery file for my new laptop if there is a HP recovery

I have just bought a HP Pavilion 15 Notebook PC 15 - n219 sa
Serial : [Edited for Personal Information]
Product # : F9U67EA#ABU
There is a recovery partition.
I am a bit confused on the issue of recovery file creation. I have found instructions on youtube on the the creation of an image of the laptop but I wonder why I need to do that given there is a HP recovery manager.
Although I do not really know what the manager does.
Can anyone tell me what the best strategy is regarding recovery files for this laptop taking in to account the partition.
After I have done this I wish to remove macfee and install the Norton I bought. Do I need to disable the macafee? If so how do I do this?
Can I remove the macefee to save space on the hard drive?
If you can help with these questions that would be much appreciate.
I gues I just want to do the right thing with this new laptop and avoid deleting too much whilst savinbg space and having a protected machine I can restore.
Thank you
This question was solved.
View Solution.

Hi,
You should definetely create a set of Recovery Media - this is your copy of the operating system. An example of when you may need this would be if you had to replace the Hard Drive - details on creating this can be found on the following HP document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03481733&lc=en&cc=us&dlc=en
Regarding McAfee, you should uninstall this first before trying to install Norton - you can do this in the usual way by opening Windows Control Panel, open Programs and Features, right click the entry for McAfee and select Uninstall. When the process has completed, restart the notebook before installing Norton.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Recovery image for NB 305

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