Recovery manager does not show up

Hi, I have a HP Pavilion dv6000 CTO Notebook PC with Windows 7 professional.
I want to reinstall the operating system and to return the pc to its original condition. If I am well informed I think I should do this through recovery manager. However, when I restart the computer and I press f11 nothing happens at all. Also, I cannot find recovery manger anywhere in the computer. How can I open recovery manager? Is there any other way in which I can perform a system recovery? Thanks.

Hi @Meri01
Welcome to the HP Support Community! I saw your post regarding wanting to a recovery back to factory defaults. The reason you can't find the HP Recovery Manager is because you are no longer using the original operating system that came with the notebook. It would have been Vista or XP.
You might be able to order a set of recovery CDs put it would be for Windows Vista or XP and if you do the recovery you will lose Windows 7. To do that you can contact HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
Your best bet would be to back up your files and reinstall the operating system using the CDs you used to install Windows 7 Professional in the first place.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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